Swissotel Al Maqam Makkah Mecca Exterior photoSwissotel Al Maqam Makkah Mecca Exterior photoSwissotel Al Maqam Makkah Mecca Exterior photo
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From201US$ /night
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

King Abdul Aziz Endowment, Abraj Al Bait Complex, P.O. Box 762, Mecca, Saudi Arabia, 21955
-
Close to the Abraj Al-Bait Towers
Great
8.7
8.6
/10
4.8
/5

Location

Swissotel Al Maqam Makkah is positioned within the Abraj Al Bait complex, directly facing the holy Kaaba. The hotel allows swift entry to Masjid Al Haram through Ibrahim Al-Khalil street with an additional access via the tunnel entrance in B2. Guests appreciate the proximity of just a 60-minute drive from the international seaport and airport of Jeddah.

Rooms

With 1,624 rooms and suites, Swissotel Al Maqam Makkah delivers varied accommodations including Classic, Premier, Junior, Residential, and Family suites. Many rooms showcase spectacular views of the holy Kaaba or Masjid Al Haram. All rooms cater to comfortable stays with added amenities like in-room Haram audio and refreshment centers.

Dining

Dining at Swissotel Al Maqam Makkah includes Al Khairat restaurant, which accommodates up to 3,000 guests with a variety of international and oriental delicacies. The Masharif tea lounge offers a selection of classic culinary treats with views of the holy city. Both dining venues emphasize quality service and authentic flavors.

Shopping

The hotel provides direct access to a shopping mall within the Abraj Al Bait complex, enhancing convenience for guests. Various retail stores and specialty shops cater to a range of needs. This shopping experience is a significant benefit for visitors looking to find gifts and essentials without venturing far.

Spiritual Experience

Swissotel Al Maqam Makkah serves as a prime choice for guests arriving for Hajj and Umrah pilgrimages. The hotel's location enables easy visits to key landmarks such as Jabal Al-Nour and Jabal Thawr. Guests can enjoy a serene environment with dedicated services to support their spiritual journey.

Highlights

Location: direct access to Masjid Al Haram

Rooms: 1,624 rooms and suites

Dining: Al Khairat restaurant accommodates up to 3,000 guests

Shopping: direct access to the shopping mall

“The hotel's position in the Abraj Al Bait complex makes it a standout for those on pilgrimage, placing you steps from the Masjid Al Haram. I was particularly struck by the vast dining capacity, accommodating up to 3,000 guests, a testament to its ability to cater to large groups. The blending of Alpine hospitality with Arab culture creates a distinct, welcoming atmosphere.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Swissotel Al Maqam Makkah offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Quadruple Room Partial Haram View
2 persons
370 sq. feet 
4 Single beds
Shower
Air conditioning
Classic Quadruple Room
2 persons
370 sq. feet 
4 Single beds
Shower
Air conditioning
Classic Quadruple Room Partial Kaaba View
2 persons
370 sq. feet 
4 Single beds
Shower
Air conditioning
Classic Twin Room Partial Haram View
2 persons
370 sq. feet 
2 Single beds
Shower
Air conditioning
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Facilities

Swissotel Al Maqam Makkah offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.8/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning

Dining

  • Restaurant

Business

  • Fax/Photocopying

Children

  • Cots

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

The Swissotel Al Maqam Makkah presents a culinary haven with its exquisite dining options. Guests can indulge in international cuisine at Al Khairat Restaurant, complemented by the charming setting of the Masharif tea lounge, offering a perfect balance of relaxation and gastronomic delight amidst stunning views of the holy city.

Al Khairat Restaurant

International and Oriental dining
Ambiance
A distinguished setting that combines a relaxed lounge atmosphere with an intimate dining area capable of seating eight, perfect for gatherings and memorable meals.
Key Offerings
Guests can look forward to enjoying classic culinary treats served during a range of meals from breakfast to dinner, allowing for both casual bites and more refined dining experiences.
Reservation
No
Open for breakfast, lunch, and dinner

Masharif Tea Lounge

Tea lounge with light bites
Ambiance
A contemporary lounge that provides a serene view of the holy city, ideal for unwinding with a cup of tea and light refreshments in a peaceful environment.
Key Offerings
A selection of fine teas paired with light snacks designed for relaxation, making it a perfect spot for casual meet-ups or quiet moments.
Reservation
No
Hours vary

Swissotel Al Maqam Makkah Location

King Abdul Aziz Endowment, Abraj Al Bait Complex, P.O. Box 762, Mecca, Saudi Arabia, 21955
Map view
King Abdul Aziz Endowment, Abraj Al Bait Complex, P.O. Box 762, Mecca, Saudi Arabia, 21955
Nearby
First Ring Rd
Abraj Al Bait Mall
600 ft
Clock Tower Museum
600 ft
MeccaSaudi Arabia
The Abraj Al-Bait Towers
1100 ft
Restaurants
Simit Sarayi
100 ft
Ajyad Street Abraj Albait First Floor
Smash Burger
2.3 mi
Abraj Al-bait
Cafe' Cino
1.9 mi
Makkah Millennium Hotel Ibrahim Al Khalil street.
KFC
2.0 mi
Ibrahim Al Khalil Road Jabal Omar
Five Guys
1.9 mi
Conrad Hotel Ibrahim Al Khalil Road
Zamzam Lobby Lounge
1.8 mi
Makkah
The Oasis
2.0 mi
Ibrahim Al Khalil Street Jabal Omar
paradise restaurant
2.5 mi
Ajyad
Al Shorfa
2.7 mi
King Abdul Aziz Gate
Explore Mecca
Explore Makkah
Top Attractions
Activities
Dining
Entertainment
Abraj Al Bait Mall
Abraj Al Bait Mall
2 minutes' walk
A hub of shopping and dining, this mall features a variety of stores and eateries, offering a vibrant atmosphere just steps away.
Clock Tower Museum
Clock Tower Museum
2 minutes' walk
This museum showcases the incredible history of the clock tower and its significance in Makkah, making it a quick educational stop.
Saqqaf Palace
10 minutes' drive
A historical landmark showcasing beautiful architecture, the palace is a glimpse into Makkah's rich past and local culture.
Bay'ah Mosque
Bay'ah Mosque
10 minutes' drive
This significant mosque is known for its serene atmosphere and is a great place for spiritual reflection away from the crowds.
Shopping at Abraj Al Bait Mall
2 minutes' walk
A shopping haven offering diverse brands and boutiques. No booking needed-just stroll in and enjoy the retail therapy.
Relaxation at Raffles Spa
40 minutes' walk
A luxurious spa offering massages and wellness treatments. Ideal for unwinding after days of exploring the city.
Simit Sarayi
Simit Sarayi
1 minute' walk
A cozy bakery specializing in Turkish bites, perfect for a quick snack or coffee break anytime of the day.
Al-Qasr Restaurant
10 minutes' drive
An upscale restaurant serving traditional and international dishes with an elegant atmosphere; reservations recommended.
Cultural Shows at Al Bait Mall
2 minutes' walk
Regular cultural performances celebrating local heritage provide enjoyable entertainment for the entire family.
Live Music Events
10 minutes' drive
Catch live performances at local venues. Enjoy excellent music and vibrant energy, perfect for a fun night out.
Getting around
City Centre
Mecca4 min  ·  1000 ft
Airports
King Abdulaziz (JED)148 min  ·  61.3 mi
Ta'if (TIF)170 min  ·  70.2 mi
Train
Al Haramin Train "Mina 1 Station‎"12 min  ·  5.0 mi
Underground
Station Jamarat (Mina 3)8 min  ·  2.9 mi
Mina 211 min  ·  4.4 mi
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at SAR 250 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of SAR 65 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Arabic, Hindi, Urdu
Number of floors:
47
Number of rooms:
1624
Former name
swissotel al maqam - tower f

Reviews and Ratings

Feedback about Swissotel Al Maqam Makkah from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests consistently highlight the hotel's fantastic location, with the Haram just a short walk away and direct access to the Clock Tower Mall. Many enjoyed spacious rooms and suites, with some specifically recommending rooms offering a full Kaaba view. The complimentary water bottles, refilled daily, were appreciated, as were the fast elevators. a few guests mentioned issues regarding clarity with Haram view bookings, where the view was not as expected.
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Review score
Based on 7238 verified reviews
8.4/10
Great
85%
Recommend
Location
9.2/10
Comfort
9.0/10
Value for money
8.0/10
Free Wi-Fi
8.1/10
Pros
Excellent rooms
Supportive staff
Outstanding breakfast
Cons
Confusing lifts
Overpriced taxi
Guest reviews
based on 7238 reviews
8.4/10
based on 25672 reviews
8.7/10
alex from united kingdom
Family with children
classic twin room
4 nights in November 2025
|
Reviewed:December 29, 2025
6/10
easy accesspersistent dustobstructed view
the location was acceptable, providing easy access to key sites.
My room was not properly cleaned upon arrival. There was visible dust and debris. despite reporting it to housekeeping, the issue persisted throughout my stay.
0 Helpful
Alex from Germany
Family with children
Classic Twin Room City View
3 nights in November 2025
|
Reviewed:December 28, 2025
9.0/10

Excellent stay!

helpful staffquick servicenespresso machinecomfortable mattresses
Miss ibtehal from guest relations was especially helpful. She ensured our stay was comfortable, assisting us with every need! All staff members were competent, nice, and attentive to guests. We got a wheelchair quickly, because my mother needed assistance. The room service was fast. A modern nespresso machine with coffee capsules surprised us. The breakfast buffet offered a wide selection. The mattresses were comfortable.
The receptionists in the checkout process were too slow and kept me waiting.
Rooms
9/10
Our room had two comfortable beds and provided ample space for relaxation after long days of prayers. The air conditioning worked efficiently, maintaining a consistent and comfortable temperature . A MINIBAR stocked with refreshments was available.
Dining
9/10
The breakfast buffet included a huge variety of choices and there were many options, from fresh fruits and vegetables to hot dishes catering to different tastes. The staff were friendly and helpful. Freshly prepared foods such as eggs were available, too.
0 Helpful
|
Show more
Alex from Canada
Single
Classic Twin Room City View
3 nights in November 2025
|
Reviewed:December 14, 2025
6/10

mixed feelings About this place

chaotic buffet
i often waited a frustratingly long time, especially during prayer times. It seemed like a gamble each time i needed to go somewhere. also, the breakfast buffet was a letdown. The food quality seemed pretty average, and the sheer volume of people. it's as if they underestimated the demand.
0 Helpful
Questions of the users
About Swissotel Al Maqam Makkah
Can you confirm if there are rooms available with a Kaaba view? I noticed the images didn't show any views.
15 January 2024
The Kaaba Premier Room offers a full view of the Kaaba through its glass wall.
Is there parking available at the hotel for guests?
12 February 2024
Yes, car parking is available subject to availability.
What is the procedure for obtaining an Umrah visa? Can assistance be provided?
20 March 2024
For Umrah visa assistance, it is recommended to check with the relevant authorities.
If I check-in early in the morning, can I stay for two nights with a late check-out option?
5 April 2024
The standard check-in time is at 17:00 hrs and check-out is at 12:00 noon, with early check-in and late check-out being subject to availability.
If I arrive at the hotel around 2:00 AM, will I be able to check in?
10 May 2024
Checking in between 2:00 and 3:00 AM is possible.
Will an extra bed for a third guest be arranged for free in a classic twin room?
22 June 2024
The reception department can provide extra beds for guests as part of the booking at no additional cost.
Is it possible to get an extra bed for an adult in the junior suite with a Kaaba view?
15 July 2024
Requests for extra beds are subject to availability at the hotel.
What time can I check in if I arrive at the hotel by 14:00?
25 August 2024
Check-in officially starts at 16:00, and requests for earlier access are subject to availability.
How many guests can be accommodated in a two-bedroom suite?
10 September 2024
The two-bedroom suite can accommodate a maximum of four guests.
Does the hotel offer a shuttle service from Jeddah Airport to the accommodation, and what are the costs?
18 October 2024
For shuttle service pricing from Jeddah Airport to the hotel, direct contact with the property is advised.
Are there bathrooms available in the two-bedroom suite?
11 November 2024
Yes, the two-bedroom suite features two bathrooms for convenience.
If three adults stay in a room, will extra beds be provided at no cost?
30 December 2024
Bedding arrangements for three adults will be accommodated without an extra charge.
Are there any nearby shopping options accessible from the hotel?
2 January 2025
The hotel provides direct access to the shopping mall within the Abraj Al Bait complex for a convenient shopping experience.

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