Shangri-La The Shard, London, London ➤ Reviews, Rooms & Prices 2026

75 photos

Shangri-La The Shard, London Nearby photo The Shard and Tower Bridge

Shangri-La The Shard, London Exterior photo The interior of a suite at The Ritz-Carlton, Tokyo

Shangri-La The Shard, London Exterior photo The Sky Pool

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Key details

About the Hotel

31 St Thomas Street, London, United Kingdom, SE1 9QU

Steps from Borough Market

Perfect

9.1

9.4

/10

4.8

4.3

Loved by Shangri-La The Shard, London guests

Amazing views
Attentive staff
Comfortable bed
Excellent breakfast
Perfect service

"Room was great, the stand out feature was the view of the city."

Dean from United Kingdom

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"Our interconnecting rooms had a phenomenal view over Tower Bridge and the Financial District."

John R from United Kingdom

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"The panoramic view over London, whether at sunrise or sunset, is unparalleled."

Charles

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Location

Shangri-La The Shard is situated on floors 34 to 52 of the iconic Shard building, offering sweeping views of London. The hotel is conveniently located near landmarks such as Tower Bridge and Borough Market. Guests can access London Bridge station in just a short walk.

Rooms

The hotel provides 202 luxurious rooms and suites, each with floor-to-ceiling windows showcasing stunning city views. Accommodations include the spacious Horizon Club Room and the opulent Shangri-La Suite, featuring a private terrace. All rooms come with a complimentary mini-bar stocked with premium beverages.

Dining

Dining options include the renowned TING Restaurant & Lounge, serving modern British cuisine with a twist. Guests can enjoy signature cocktails at the bar, accompanied by panoramic views of the London skyline. The hotel also offers a 24-hour in-room dining service for added convenience.

Wellness

The hotel features an exclusive wellness center with a state-of-the-art gym and a 24-meter indoor infinity pool. Guests can also relax at the Sky Pool, which provides breathtaking views while swimming. A range of wellness treatments are available to enhance the overall experience.

Business

Shangri-La The Shard includes extensive business facilities with six meeting rooms equipped with the latest technology. The hotel's dedicated event team assists with planning and coordinating meetings or events. Additionally, the hotel offers a business center for guest use.

Highlights

Location: Iconic Shard building, near Tower Bridge

Rooms: 202 luxurious rooms with city views

Dining: TING Restaurant & Lounge offers modern British cuisine

Wellness: 24-meter indoor infinity pool & state-of-the-art gym

“Shangri-La The Shard isn't just about the height; it's about how the views become part of the experience. The dining, especially at TĪNG, elevates Asian cuisines, making it a destination in itself, and the location near London Bridge is undeniably convenient. If you appreciate thoughtful service that goes beyond the expected, this is where London reveals itself in style.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.4/10Review score

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Highlights from guests

BathroomHeated Bliss

The bathroom featured a heated toilet seat, enhancing comfort. I also enjoyed soaking in the tub while admiring the city skyline.

Isabelle from France

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Room FeaturesSky-High Views

My room on the 47th floor had three windows with different views, giving me a panoramic view of the entire city.

Rajesh from India

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DiningBreakfast Selection

The breakfast buffet offered a wide choice of tasty options, including hot and cold dishes, and provided excellent views.

Kenji from Japan

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Spa & LeisureRooftop Retreat

The sauna had stunning views. I found the pool okay, even if the water could have been a little warmer.

Fatima from Brazil

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Select your room type

Shangri-La The Shard, London offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premier Shard King Room

2 persons

510 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Iconic Shard Suite

2 persons

650 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Premier Shard Suite

2 persons

700 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Superior Shard King

2 persons

325 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Facilities

Shangri-La The Shard, London offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services

Spa & Leisure

Infinity pool
Indoor swimming pool
Sun loungers
Spa & wellness centre
Sauna
Massage
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
HBO available
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Shangri-La The Shard, London, culinary delights take diners to new heights. With a captivating blend of British, Asian, and European influences, TING Restaurant offers an exquisite menu complemented by an award-winning wine list, all set against a backdrop of stunning city views.

Shangri-La The Shard, London Restaurant photo The Pool Bar

Shangri-La The Shard, London Restaurant photo Interior of City Social

Shangri-La The Shard, London Restaurant photo The photo shows the interior of a restaurant or cafe. The space has a modern and somewhat upscale feel, with a mix of warm and cool tones.

In the foreground, a woman wearing a brown apron and jeans is walking towards the camera. She appears to be a

TING Restaurant

British, Asian, European

Ambiance

Modern and sophisticated, with breathtaking views from the 52nd floor of The Shard.

Key Offerings

The menu features signature and modern dishes crafted by passionate chefs, with a renowned Afternoon Tea and a private dining experience that includes a special 3-course set menu. Guests can celebrate lavishly with champagne and flowers in an exclusive setting.

Reservation

Recommended

Breakfast, Lunch, Dinner, High Tea

Shangri-La The Shard, London Location

31 St Thomas Street, London, United Kingdom, SE1 9QU

Map view

31 St Thomas Street, London, United Kingdom, SE1 9QU

City landmarks

Castle

Tower of London

4900 ft

Landmark

Coca-Cola London Eye

1.4 mi

Gallery

Tate Modern

3900 ft

Museum

The British Museum

2.0 mi

Church

St Paul's Cathedral

1.1 mi

Park

Sky Garden

3500 ft

Monument

Monument to the Great Fire of London

2800 ft

Church

Westminster Abbey

1.8 mi

Square

Trafalgar Square

1.8 mi

Landmark

Big Ben

1.6 mi

Museum

National Gallery

1.8 mi

Museum

HMS Belfast

2100 ft

Theatre

Shakespeare's Globe

3200 ft

Museum

Imperial War Museums

1.3 mi

Museum

Museum of London

1.3 mi

Church

All Hallows By The Tower

4200 ft

Garden

Buckingham Palace

2.4 mi

Public Building

Houses of Parliament

1.7 mi

Museum

Bank of England Museum

4600 ft

Bridge

Southwark Bridge

3200 ft

Landmark

Old Billingsgate Market

3200 ft

Gallery

Guildhall Art Gallery

5100 ft

Nearby

Harbour

Tower Bridge

1600 ft

Market

Borough Market

1000 ft

The Shard 32 London Bridge Street

The Shard

300 ft

Bridge

London Bridge

1700 ft

32 London Bridge St

The View from The Shard

700 ft

Church

Southwark Cathedral

1100 ft

Museum

Fashion and Textile Museum

1700 ft

Palace

Winchester Palace

1600 ft

Restaurants

Hutong

400 ft

31 St. Thomas Street Level 33 The Shard

Oblix

600 ft

31 St. Thomas Street Level 32

GONG Bar

300 ft

Level 52 31 St. Thomas Street Shangri-La Hotel

Sky Lounge

100 ft

31 St. Thomas Street

Caffe Nero

600 ft

127-143 Borough High Street

Science Gallery Cafe

300 ft

Great Maze Pond Science Gallery London

Bar 31

400 ft

31 St Thomas Street The Shard

Duddell's

500 ft

St. Thomas's Church 9A St. Thomas Street in the St Thomas Church

Redwood Sport Pub & Kitchen

700 ft

London Bridge Station London Bridge Street

Champor-Champor

800 ft

62-64 Weston Street

Explore London

Explore London from The Shard

Tower Bridge

6 minutes' walk

Iconic drawbridge with stunning views and exhibitions on its history. Perfect for a leisurely stroll.

Borough Market

4 minutes' walk

Renowned food market featuring diverse culinary delights. Ideal for sampling local and international cuisines.

The View from The Shard

3 minutes' walk

Stunning panoramic views of London from Western Europe's tallest building. Offers a unique perspective of the city.

Tate Modern

15 minutes' walk

Famous modern art gallery housed in a former power station. Free entry with captivating rotating exhibitions.

Walk along the South Bank

10 minutes' walk

Scenic riverside walk featuring landmarks, street performers, and café stops. Perfect for relaxation or a casual jog.

River Thames Boat Cruise

10 minutes' walk

Exciting boat cruise offering breathtaking views of London's riverside landmarks. Booking recommended during peak times.

Yoga at London Bridge

7 minutes' walk

Relaxing yoga classes available nearby, perfect for unwinding. Classes cater to all levels, advance booking advised.

Hutong

2 minutes' walk

Szechuan cuisine with stunning views of the city. Signature dishes include hand-pulled noodles, reservations recommended.

Oblix

2 minutes' walk

Contemporary dining with a vibrant atmosphere. Signature dishes include grilled meats with spectacular skyline views.

Sky Lounge

1 minute' walk

Stylish bar with cocktails and light bites. Ideal for casual evening drinks and social gatherings.

Caffe Nero

2 minutes' walk

Cozy café offering quality coffee and pastries. Great for a quick snack or coffee break.

The Globe Theatre

12 minutes' walk

Iconic theatre showcasing Shakespearean plays. Offers tours and outdoor performances perfect for culture enthusiasts.

Shakespeare's Globe

12 minutes' walk

Reconstructed Elizabethan theatre offering vibrant performances and tours, capturing the spirit of Shakespeare's time.

Live Music at The Piano Works

20 minutes' walk

Lively venue featuring musicians playing audience requests. Family-friendly and vibrant atmosphere for all ages.

Getting around

City Centre

London34 min · 1.7 mi

Airports

London City (LCY)19 min · 7.5 mi

London Heathrow (LHR)47 min · 19.5 mi

Train

London Bridge Train Station3 min · 700 ft

Underground

London Bridge Underground3 min · 700 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site at GBP 70 per day.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs GBP45 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Dutch, Chinese, Russian, Arabic

Number of floors:

Number of rooms:

150

Former name

shangri-la hotel at the shard, london

Reviews and Ratings

Feedback about Shangri-La The Shard, London from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the Shangri-La The Shard for its modern and spacious rooms, with bathrooms that feature luxurious touches. Many were captivated by the views, especially of Tower Bridge and the London skyline, often enjoyed from the comfort of a bathtub. While the hotel's location near the London Bridge train station is convenient, some found the service fees added unexpectedly to the cost per night. Despite this, the buffet breakfast is very nice.

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Review score

Based on 1668 verified reviews

9.4/10

Perfect

93%

Recommend

Cleanliness

9.5/10

Comfort

9.5/10

Value for money

8.1/10

Free Wi-Fi

9.2/10

Pros

Spectacular view

Exceptional service

Professional staff

Cons

Cramped room

Damaged doors

Poor maintenance

Sophia from United Kingdom

Single

Deluxe King Room City View

3 nights in November 2025

Reviewed:January 29, 2026

9.0/10

amazing stay with amazing views

attentive staffamazing viewfine sunrisebest skyline

the front desk staff was attentive. they really made sure my room had an amazing view. i saw a sunrise over tower bridge from the bathtub. the one of a kind views of the city skyline were the best i have seen.

Rooms

9/10

my beautiful king room city view had superb views of the city. the room provided an amazing setting for relaxation and enjoying the skyline. there were comfortable furnishings and modern amenities.

Facilities

9/10

The infinity pool is a highlight. It offers amazing views. the sauna provides a great space for relaxation and wellness. visiting these amenities. the location is wonderful!

0 Helpful

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Jackson from Canada

Couple

Iconic King Room City View

3 nights in November 2025

Reviewed:January 10, 2026

9.3/10

amazing stay

fine viewseparate sinksrainfall showerwell-stocked minibar

the views from our iconic king room city view were fine. the room had two separate sinks and a rainfall shower, very convenient for us. we also found that the minibar was well-stocked (with both alcoholic and non-alcoholic options). staff quickly addressed a minor issue with the television, which i really appreciated.

i noticed some slight wear and tear on the carpet in the hallway outside my room.

Location

9/10

the hotel offers direct access to public transportation. several key attractions are within a short walking distance. nearby, there are also various restaurants and cafes. it is easy to access many places.

Service

10/10

housekeeping provided twice-daily service, the room was always tidy and well-supplied. the staff promptly delivered requested items to the room.

Dining

9/10

breakfast buffet offered a wide variety of options, including hot and cold dishes. i loved the fresh pastries! the restaurant had an extensive wine list with selections from around the world.

Facilities

9/10

the fitness center features several treadmills, elliptical machines, and free weights. the pool area includes a number of loungers and a jacuzzi (it was a wonderful experience). the hotel also offers a spa.

0 Helpful

Russell from Australia

Business traveller

Premier King Room City View

3 nights in November 2025

Reviewed:January 01, 2026

9/10

excellent viewselegant bathroomconvenient location

My room had excellent views, especially at night. The bathroom stood out. I found it elegant and well-stocked with various amenities. The location near the train station was a definite plus.

The minibar pricing felt high, which kept me from using it

0 Helpful

Russell from Australia

Couple

Superior Shard King

3 nights in November 2025

Reviewed:December 12, 2025

9/10

convenient parkingsmooth check-incomfortable room

The valet PARKING was convenient. check-in proceeded smoothly. i was upgraded to a room, it was large and comfortable.

the room lacked sound insulation, i could clearly hear noises from the adjacent room.

0 Helpful

Christian from Germany

Couple

Premier King Room City View

3 nights in October 2025

Reviewed:December 06, 2025

7/10

decent hotel stay

clean roomspacious roomlovely roomextra chargenegotiable fee

the room was very clean. it was also quite spacious. i found the rooms to be lovely overall.

i did not like that an extra charge was applied to my bill. the reception person mentioned it was a negotiable fee and could be refunded if i disliked it.

0 Helpful

Ava from United States

Couple

premier king room city view

3 nights in November 2025

Reviewed:November 26, 2025

9.0/10

fantastic stay!

helpful staffamazing viewgreat experiencehigh attention

the staff were very helpful. i felt welcome and valued. the room provided everything i could hope for and offered amazing views. it was an experience i hope to repeat soon. the attention to detail from the staff impressed me.

the room could benefit from a bit more sound insulation, conversations from adjacent rooms were slightly audible.

Dining

9/10

the restaurant offers a diverse choice of food and drink options. amazing views complement the dining experience. it created a nice and enjoyable atmosphere, i really appreciated that.

Facilities

9/10

The hotel has a pool and sauna. these wellness amenities provided opportunities for relaxation and recreation . They felt very luxurious. the hotel seems well equipped, i must say.

0 Helpful