Zamzam Pullman Makkah Hotel Mecca Exterior photoZamzam Pullman Makkah Hotel Mecca Exterior photoZamzam Pullman Makkah Hotel Mecca Exterior photo
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From123US$ /night
Check-in
17Apr2026Select date
Check-out
18Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Abraj Albait Complex, Mecca, Saudi Arabia, 21955
-
Close to the Grand Mosque
Great
8.2
6.8
/10
3.6
4.1
/5

Rooms

Zamzam Pullman Makkah offers accommodation options designed for a spiritual experience. The Deluxe Presidential Suite features a partial Kaaba view and includes two bedrooms and an elegantly rounded living area. Most rooms, such as the Classic Room, present scenic views of the Haram or blessed Makkah city.

Dining

The hotel houses multiple dining outlets, offering a variety of international, Arabian, and Asian cuisines. Al Zahra, the main restaurant, serves meals in a setting that embraces Islamic ambience. For lighter fare, the Tea Garden provides a selection of Arabic and French pastries.

Location

Situated approximately 73 kilometers inland from Jeddah, Zamzam Pullman Makkah is close to the Grand Mosque and Kaaba, key destinations for pilgrims. Visitors can explore significant sites like Jabal Al Nour, where the first revelation was received. The hotel is also near the extensive shopping options within the Clock Tower complex.

Wellness

The Enaya Elite Spa on the 27th floor provides a variety of wellness treatments focusing on relaxation and rejuvenation. Fitness enthusiasts can utilize the gym, strategically located to motivate guests during their stay. A dedicated wellness area caters to individual health goals.

Parking

Zamzam Pullman Makkah offers a spacious and secured off-site parking area for guests with vehicles. Professional valet parking services are available to assist with arrivals and departures. This feature adds convenience for those traveling to Makkah by car.

Highlights

Rooms: Partial Kaaba view accommodations available

Dining: Al Zahra restaurant for diverse cuisines

Location: Close to the Grand Mosque and Kaaba

Wellness: Enaya Elite Spa for relaxation

“Zamzam Pullman Makkah is clearly focused on the spiritual traveler, given its direct access to Masjid Al Haram. Though some find the rooms compact, the location and Haram views from select suites are undeniable draws, and I suspect the variety of Arabian and Asian dining options would be welcome after a day of pilgrimage. It's a large hotel, but the ambition to deliver genuine Arabic hospitality seems to be a guiding principle.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Zamzam Pullman Makkah Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Quadruple Room Four Single Bed City View
2 persons
400 sq. feet 
2 Single beds
Shower
Bathtub
Junior Suite City View
2 persons
485 sq. feet 
1 Double bed
Shower
Bathtub
Deluxe Accessible Room 2 Single Size Beds City View
2 persons
400 sq. feet 
1 Single bed
Shower
Bathtub
Classic Twin Room Haram View
2 persons
400 sq. feet 
1 Single bed
Shower
Bathtub
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Facilities

Zamzam Pullman Makkah Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.2/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Currency exchange

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Spa & wellness centre

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At the Zamzam Pullman Makkah, indulge in diverse dining options that celebrate international cuisines in a family-friendly atmosphere. From the scenic heights of our newly renovated lounges, guests can enjoy a delightful buffet breakfast and leisurely meals in a vibrant setting, transforming each meal into a memorable occasion.
Zamzam Pullman Makkah Hotel Mecca Restaurant photo The photo shows a well-lit, spacious restaurant with a warm and inviting atmosphere. The walls are a soft beige color, accented by a light green band lower down. 

The restaurant features several tables arranged throughout the room, most of which are

Al Zahra Restaurant

International
Ambiance
Family-friendly, with a modern and stylish environment.
Key Offerings
Dine on a varied menu that caters to diverse tastes, including gluten-free options for those with dietary preferences.
Reservation
No
Hours vary.

Lounge on the 27th Floor

International buffet breakfast
Ambiance
Stylish and modern, providing stunning views of the surrounding landscape.
Key Offerings
Enjoy unlimited access to the latest generation tech while savoring a sumptuous breakfast buffet showcasing a range of international dishes.
Reservation
No
Breakfast only.

Lounge on the 33rd Floor

International buffet breakfast
Ambiance
Contemporary lounge atmosphere with panoramic views, perfect for a leisurely start to the day.
Key Offerings
Start the day with a lavish breakfast spread, featuring a variety of flavors from around the world, complemented by a serene ambiance.
Reservation
No
Breakfast only.

Zamzam Pullman Makkah Hotel Location

Abraj Albait Complex, Mecca, Saudi Arabia, 21955
Map view
Abraj Albait Complex, Mecca, Saudi Arabia, 21955
Nearby
Ibrahim Al Khalil Road
Raffles Spa
400 ft
Restaurants
Zamzam Lobby Lounge
400 ft
Makkah
Five Guys
1000 ft
Conrad Hotel Ibrahim Al Khalil Road
KFC
1500 ft
Ibrahim Al Khalil Road Jabal Omar
paradise restaurant
1.5 mi
Ajyad
The Oasis
1500 ft
Ibrahim Al Khalil Street Jabal Omar
Al Shorfa
1.7 mi
King Abdul Aziz Gate
Explore Mecca
Nearby Highlights
Top Attractions
Activities
Dining
Entertainment
Masjid al-Haram
Masjid al-Haram
45 minutes' walk
Sacred mosque housing the Kaaba, a must-visit for its spiritual significance and historical architecture.
Zamzam Well
Zamzam Well
45 minutes' walk
Historical water source, revered by pilgrims and part of the Hajj and Umrah rituals, essential for spiritual reflection.
Abraj Al Bait Mall
Abraj Al Bait Mall
35 minutes' walk
A shopping hub with various international and local brands, offering dining options and a unique atmosphere.
Clock Tower Museum
Clock Tower Museum
35 minutes' walk
Museum focusing on the Islamic history of the Makkah Clock Tower, featuring exhibits that enhance cultural understanding.
Raffles Spa
Raffles Spa
2 minutes' walk
Lavish spa experience offers relaxing treatments perfect for unwinding after a day of exploration.
UmrahLimo
UmrahLimo
10 minutes' walk
Luxury transportation service for a comfortable journey to holy sites, ideal for ease and convenience.
Al-Qasr Restaurant
2 minutes' walk
Elegant dining experience serving traditional Saudi dishes, perfect for a cultural culinary exploration.
Zamzam Lobby Lounge
Zamzam Lobby Lounge
2 minutes' walk
Casual atmosphere with light meals and refreshments, ideal for relaxing between excursions.
Simit Sarayi
35 minutes' walk
Popular bakery offering delicious pastries and Turkish delights, perfect for a quick snack after shopping.
The Abraj Al-Bait Towers
The Abraj Al-Bait Towers
35 minutes' walk
Vibrant venue with retail and dining options, known for its stunning views and engaging atmosphere.
Local Markets
10 minutes' walk
Lively markets showcasing local crafts and foods, offering a vibrant shopping experience for all ages.
Getting around
City Centre
Mecca5 min  ·  1400 ft
Airports
King Abdulaziz (JED)148 min  ·  61.3 mi
Ta'if (TIF)170 min  ·  70.1 mi
Train
Al Haramin Train "Mina 1 Station‎"12 min  ·  4.9 mi
Underground
Station Jamarat (Mina 3)8 min  ·  2.9 mi
Mina 211 min  ·  4.4 mi
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Paid Private parking is possible on site.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of SAR 250 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Arabic, Hindi, Bahasa Indonesian
Year renovated:
2006
Number of floors:
33
Number of rooms:
1286
Former name
Zamzam Grand Suites Managed By Pullman

Reviews and Ratings

Feedback about Zamzam Pullman Makkah Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Zamzam Pullman Makkah is frequently praised for its excellent location, being very close to the Haram, sometimes just a 4-5 minute walk. Many guests appreciate the easy access to the Haram through the clock tower and shopping center. Rooms are often described as spacious and clean, with some offering magnificent views of the Haram; however, a few guests have mentioned that the elevators from the shopping center to the hotel can sometimes be crowded. The breakfast buffet receives high marks for its great variety and quality.
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Review score
Based on 5379 verified reviews
7.8/10
Very good
74%
Recommend
Location
9.2/10
Staff
8.6/10
Paid Wi-Fi
7.6/10
Value for money
7.7/10
Pros
Haram proximity
Clean room
Professional staff
Cons
Prolonged response times
Subpar bathroom conditions
Guest reviews
based on 5379 reviews
7.8/10
based on 13258 reviews
8.2/10
Alex from United States
Family with children
Deluxe Twin Room City View
5 nights in November 2025
|
Reviewed:January 24, 2026
9/10

Solid Stay Near the Haram

efficient processhelpful staffeasy access
I found the check-in and check-out process efficient. The staff displayed attentiveness and hospitality, especially at the taxi level concierge. I appreciated the easy access to the Haram. I also found it very easy to get a taxi.
The oud scent in the reception lobby was too overpowering.
Location
9/10
The hotel offers straightforward access to the Haram, a notable advantage for prayer access. It also features many dining options because of its location within a large shopping complex. This makes meals very convenient.
0 Helpful
|
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alex from united states
Single
deluxe twin room city view
3 nights in November 2025
|
Reviewed:January 23, 2026
6/10

inconsistent experience

quick processold furniture
the check-in and check-out process was quick.
i booked a room, but it was not what i expected. the furniture seemed old, and the tv looked like it was from the 90s.
0 Helpful
Alex from United States
Single
Classic Twin Room City View
5 nights in November 2025
|
Reviewed:January 10, 2026
7/10
convenient locationhelpful stafffresh waterclogged tubuncomfortable pillows
the location WAS convenient for reaching the haram. i found the staff to be very kind and helpful. my room was always cleaned thoroughly with fresh water placed on the table after each umrah.
the bathroom definitely needs some updating, especially the tub which frequently clogged. i found that the pillows offered little comfort , and the curtains did not effectively block sunlight.
0 Helpful
Questions of the users
About Zamzam Pullman Makkah
Is there any option to negotiate the room rates during booking?
01 November 2024
The best available price is offered at the time of booking.
Are extra beds available for guests needing additional sleeping arrangements?
15 December 2024
Extra beds can be arranged, subject to availability and applicable charges.
Can five guests stay in a room with four beds?
22 January 2025
Rooms can accommodate varying configurations; please check individual room details for capacity.
Is there parking available at the hotel, and what are the associated fees?
05 February 2025
Parking is available for an extra charge of SAR 287.5 per night, subject to taxes and availability upon arrival.
For three adults sharing a room, will there be enough bedding arrangements?
18 March 2025
An extra bed will be added when booking for three adults to ensure comfortable accommodations.
Can the hotel accommodate two extra beds in a room?
30 April 2025
Yes, one extra bed can be placed in the bedroom and another in the living area, depending on room types.
Will there be additional charges for a third extra bed, and is parking included?
12 May 2025
The third extra bed incurs additional charges, and parking is available for SAR 287.5 per night.
What dining options are available, particularly for those seeking Indian cuisine?
25 June 2025
The restaurant menu includes diverse options; please inquire about Indian food upon arrival.
Does the hotel provide transportation services, and what is the cost?
07 July 2025
Transportation services are available at an extra cost; please check for more details at the hotel.
Is the hotel room configured with a kitchen or kitchenette?
19 August 2025
Certain room types come with kitchen facilities; please check the specific room details for more information.

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