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From80US$ /night
Check-in
04Mar2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

City Road, Chester, United Kingdom, CH1 3AH
-
Steps from Chester Cathedral
Great
8.2
8.4
/10
4.0
3.9
/5

Location

The Queen At Chester Hotel, BW Premier Collection is located just a short walk from Chester city center and the historic Chester Racecourse. Set in a former Victorian railway hotel, it offers guests easy access to local attractions, including Chester Zoo and the Roman Walls. The hotel is situated conveniently for both business travelers and tourists exploring the rich history of Chester.

Rooms

The hotel boasts 218 rooms, including Deluxe and Executive rooms, with high-quality bedding to ensure restful stays. Each room includes an en-suite bathroom, flat-screen TV, and complimentary tea and coffee-making facilities. Some rooms offer views of the hotel gardens or the historic surrounding area.

Dining

The Queen At Chester Hotel features the stylish Brasserie restaurant, serving an array of seasonal dishes crafted from local ingredients. Guests can also unwind at the hotel's bar, which offers a selection of fine wines and cocktails. The hotel serves breakfast and room service options, catering to diverse culinary preferences.

Business Facilities

The hotel offers 11 meeting and event spaces equipped with modern technology and adaptable layouts for various group sizes. Business services include high-speed internet access and professional staff support. This makes the hotel a suitable venue for conferences, weddings, and private events.

Wellness

Guests can take advantage of the on-site fitness center, which is equipped with a range of cardiovascular equipment. Additionally, the hotel provides spa services for relaxation after a busy day. A garden terrace allows guests to enjoy outdoor tranquility.

Highlights

Location: Short walk from Chester city center .

Rooms: 218 rooms including Deluxe and Executive .

Dining: Brasserie restaurant with seasonal dishes .

Business Facilities: 11 meeting and event spaces .

Wellness: On-site fitness center available .

“This property's Victorian bones are impressive, a relic from Britain's railway age, and its proximity to the station is a genuine advantage. While recent renovations refresh some areas, other parts feel neglected, and the service seems uneven. It has potential, especially given the live music and varied dining, but needs consistent upkeep to match its grand facade.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

The Queen At Chester Hotel, BW Premier Collection offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
2 persons
240 sq. feet 
1 Double bed
Shower
Heating
Deluxe Double Room
2 persons
325 sq. feet 
1 Double bed
Shower
Heating
Family Room Two Double Beds Non-Smoking
2 persons
530 sq. feet 
2 Double beds
Shower
Heating
King Suite
2 persons
520 sq. feet 
1 King-size bed
Shower
Coffee machine
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Facilities

The Queen At Chester Hotel, BW Premier Collection offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Sun terrace
  • Garden area

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At The Queen At Chester Hotel, BW Premier Collection, delightful dining experiences await, from expertly grilled steaks to inviting lunches in a warm atmosphere. Guests are treated to a showcase of British cuisine with a modern flair, complemented by a vibrant cocktail bar and an open kitchen that adds a dash of culinary excitement.
The Queen At Chester Hotel, BW Premier Collection Restaurant photo
The Queen At Chester Hotel, BW Premier Collection Restaurant photo

Kings' Grill

British, specializing in grills and steaks
Ambiance
Stylish surroundings with a chic cocktail bar and open kitchen atmosphere
Key Offerings
Indulge in 2 AA rosettes awarded dishes focused on expertly grilled steaks and classic British fare, while the culinary theatre of the open kitchen provides a captivating backdrop.
Reservation
Recommended
Open for breakfast and dinner, 06:30 - 09:30 and 18:30 - 21:00 daily.

V&A

Casual dining with a diverse menu
Ambiance
Inviting and relaxed setting, perfect for leisurely meals
Key Offerings
Savor a selection of lunch and dinner options, featuring a mix of comfort food and contemporary dishes that cater to various palates.
Reservation
Not required
Open for lunch and dinner, 12:00 - 22:00 daily.

The Queen At Chester Hotel, BW Premier Collection Location

City Road, Chester, United Kingdom, CH1 3AH
Map view
City Road, Chester, United Kingdom, CH1 3AH
Nearby
Chester CH1 3DH
Chester Shot Tower
1800 ft
Restaurants
Siam Thai & Teppanyaki Restaurant
1300 ft
32 City Road
The Old Harkers Arms
1400 ft
1 Russell Street
Barton Rouge
1400 ft
The Steam Mill Business Centre Steam Mill Street 1-4 Granary Wharf
Deva Tap
1100 ft
121 Brook Street
Artichoke
1600 ft
The Steam Mill Business Centre Steam Mill Street Steam Mill Street
The Yard
1300 ft
26 City Road
Istanbul BBQ
1700 ft
85 Brook Street
Gate of India
1400 ft
25 City Road
Ahmed Indian Takeaway
1500 ft
76 Brook Street
Explore Chester
Local Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Chester Zoo
Chester Zoo
35 minutes' walk
Known for its diverse animal species and conservation efforts, Chester Zoo offers an immersive experience for all ages.
Chester Cathedral
Chester Cathedral
15 minutes' walk
This stunning medieval cathedral features beautiful architecture and regular guided tours showcasing its rich history.
Grosvenor Park
Grosvenor Park
10 minutes' walk
A picturesque park perfect for picnics, featuring ornamental gardens, a playground, and relaxing walking paths.
Walls of Chester
Walls of Chester
14 minutes' walk
These historic city walls offer a pleasant walking route with sweeping views of Chester and its landmarks.
Outdoor Golfing
19 minutes' walk
Chester Golf Club offers a scenic golf course for all skill levels, with club rentals available and stunning views.
Chester Boat Trips
20 minutes' walk
Relaxing river cruises provide scenic views of Chester's architecture. Bookable for different lengths and experiences.
Siam Thai & Teppanyaki Restaurant
Siam Thai & Teppanyaki Restaurant
5 minutes' walk
Offering vibrant Thai dishes, this restaurant features both traditional and teppanyaki cooking in an inviting atmosphere.
The Old Harkers Arms
The Old Harkers Arms
5 minutes' walk
A cozy pub known for its locally sourced cuisine, craft beers, and a relaxed vibe. Ideal for casual dining.
Barton Rouge
Barton Rouge
6 minutes' walk
An upscale Indian dining experience with rich flavors and stylish decor. Reservations recommended for busy nights.
Chester Racecourse
Chester Racecourse
25 minutes' walk
The UK's oldest racecourse features exciting horse racing events and seasonal entertainment options for all ages.
The Grovesnor Museum
20 minutes' walk
Showcases Chester's history through various exhibits and hosts family-friendly events. Great for a cultural outing.
Getting around
City Centre
Chester15 min  ·  4000 ft
Airports
Chester Hawarden Airport (CEG)19 min  ·  7.6 mi
Liverpool John Lennon Airport (LPL)58 min  ·  24.0 mi
Train
Chester Train Station3 min  ·  700 ft
Bus
Bus stop11 min  ·  3000 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at GBP 15 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs GBP16.95 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Czech, Romanian, Japanese, Polish, Hindi, Welsh, Slovak, Tamil
Year renovated:
2009
Number of floors:
7
Number of rooms:
218
Former name
Hallmark Hotel The Queen

Reviews and Ratings

Feedback about The Queen At Chester Hotel, BW Premier Collection from previous guests about their experience.
Review score
Based on 3190 verified reviews
8.0/10
Great
80%
Recommend
Breakfast
8.1/10
Cleanliness
8.7/10
Comfort
8.7/10
Facilities
8.4/10
Free Wi-Fi
8.5/10
Location
9.1/10
Paid Wi-Fi
6.9/10
Staff
8.8/10
Value for money
8.2/10
Pros
Helpful staff
Clean rooms
Perfect location
Comfortable beds
Cons
Slow check-in
Mouldy shower
Poor service
Guest reviews
based on 7265 reviews
8.2/10
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