"The hotel is a perfect balance of being away from the bustle of Bangla Street as well as not being too far away from it."
Envvii from India
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"The resort is beautiful and peaceful and the ocean views are spectacular!"
Miriam
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"Our room (corner room 308) was so comfortable and as it had a wrap around balcony we had views over Patong, the beach and the sunset."
mdlithgow from United Kingdom
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4-star beachfront resort in Patong with stunning ocean views
Location
Novotel Phuket Resort is set on a hillside, offering unobstructed views of Patong Bay. The hotel is just a 10-minute walk from the vibrant beaches and popular nightlife scene of Patong. Its location provides guests with easy access to the surrounding attractions, including nearby shopping centers and cultural sites.
Rooms
The hotel boasts 215 spacious rooms with a variety of layouts, accommodating solo travelers to families. Each room comes furnished with private balconies that overlook the lush gardens or the sea. Selected suites offer additional living spaces for enhanced comfort.
Dining
Novotel Phuket Resort offers a selection of dining options including the Square Restaurant, which serves international cuisine. The hotel features a poolside bar where guests can enjoy light snacks and refreshing cocktails. In-room dining is also available for those who prefer to eat in the comfort of their room.
Wellness
The hotel's wellness offerings include a large outdoor swimming pool with an ocean view, complemented by a kids' pool area. Guests can unwind at the fitness center and enjoy a range of spa treatments designed to rejuvenate. Yoga sessions and fitness classes are available for guests seeking an active retreat.
Family-Friendly Amenities
Family-friendly accommodations are available, including family rooms equipped with extra sleeping space. The hotel provides a kids' club with various recreational activities for younger guests. Daily activities ensure children enjoy a memorable stay while parents relax.
Highlights
Location: 10-minute walk from Patong Beach
Rooms: 215 spacious rooms with sea views
Dining: the Square Restaurant with international cuisine
Wellness: large outdoor swimming pool
Family: kids club & family rooms
“The Novotel Phuket Resort has a prime location; secluded enough for quiet relaxation, yet close to Patong's vibrant attractions. Its tiered pool design is a genuine highlight, and the mix of Thai and contemporary decor gives the rooms character. For families wanting both downtime and access to the town's energy, it presents a balanced option.”
Anna BlackEditor-in-Chief at Tohotel
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Select your room type
Novotel Phuket Resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Room 1 Double Bed
2 persons
400 sq. feet
1 Double bed
Shower
Air conditioning
room details
Superior Room 2 Single Beds
2 persons
400 sq. feet
2 Single beds
Shower
Air conditioning
room details
Family Room 1 King Bed 1 Bunk Bed
2 persons
595 sq. feet
1 Double bed
Shower
Balcony
room details
Deluxe Sea View Room 2 Single Beds
2 persons
400 sq. feet
2 Single beds
Shower
Balcony
room details
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Facilities
Novotel Phuket Resort offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.3/10Review score
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Key card access
Sports & Fitness
Fitness centre
Table tennis
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Dinner
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Massage
Pool with view
Shallow end
Room features
Air conditioning
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
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Dining Onsite
Novotel Phuket Resort offers a delightful array of dining experiences, showcasing the rich flavors of Thai cuisine alongside international favorites. Whether indulging in fresh seafood, sipping cocktails while listening to live music, or enjoying the picturesque sunset views, each restaurant invites guests to savor authentic culinary journeys.
Coffee House
Thai and International
Ambiance
Casual and welcoming, perfect for relaxed meals with a view of the lush surroundings.
Key Offerings
A satisfying meal featuring a blend of Thai and international favorites, ideal for breakfast or dinner.
Reservation
no
06:30 - 23:00 daily
Pinnacle Sky Bar
Thai
Ambiance
Stylish rooftop setting, offering stunning views for an unforgettable evening.
Key Offerings
Enjoy local Thai seafood specialties while watching the sunset, accompanied by refreshing cocktails and live music.
Patong Beach offers vibrant nightlife and stunning sunsets, perfect for sunbathing and water sports.
Kalim Beach
14 minutes' walk
Kalim Beach is known for its relaxing atmosphere, ideal for evening strolls and local seafood dining.
Apichart Art Gallery
14 minutes' walk
The gallery showcases local art and hosts exhibitions, making it a cultural highlight nearby.
Jungceylon
30 minutes' walk
Jungceylon is a shopping paradise featuring numerous shops, dining options, and a cinema.
Water Sports at Patong Beach
17 minutes' walk
Thrilling water sports like jet skiing and parasailing are available, perfect for adventure seekers.
Relaxation at the Spa
5 minutes' drive
Indulge in rejuvenating spa treatments at nearby wellness centers for a relaxing experience.
Ocean Best Restaurant
4 minutes' walk
A seafood lover's paradise with fresh catches and local specialties in a relaxed setting.
Delhi Darbar
7 minutes' walk
Authentic Indian cuisine with vegetarian options and rich curries in a cozy atmosphere.
B-Hive Gallery
6 minutes' walk
A unique blend of dining and art, serving contemporary meals amidst inspiring artwork.
Patong Boxing Stadium
30 minutes' walk
Experience Muay Thai fights at the stadium, where the atmosphere is electric and thrilling.
Banana Walk
25 minutes' walk
A vibrant shopping and nightlife hub with bars, shops, and an all-ages friendly vibe.
Getting around
City Centre
Patong16 min
·
4300 ft
Airports
Phuket (HKT)50 min
·
20.6
mi
Krabi International (KBV)271 min
·
112.1
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs THB 500 per person per day.
Pets
Pets are not allowed.
Languages
English, Chinese, Bahasa Indonesian, Thai, Tagalog / Filipino
Number of floors:
4
Number of rooms:
210
Former name
Novotel Phuket
Reviews and Ratings
Feedback about Novotel Phuket Resort from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Novotel Phuket Resort is well-regarded for family stays, thanks to its spacious rooms and three-tiered pool area where kids can enjoy activities like basketball. The hotel boasts beautiful Thai-style architecture and a lush setting, offering stunning sea views, especially from the higher vantage point on the hill. Many appreciate its location near Patong Beach, with convenient shuttle service to the front gate, though some guests have noted the hilltop location involves many steps. The breakfast receives high marks for its varied selection, ensuring a delightful start to the day.
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Review score
Based on 1841 verified reviews
8.7/10
Great
86%
Recommend
Free Wi-Fi
8.9/10
Staff
8.9/10
Breakfast
7.0/10
Paid Wi-Fi
7.4/10
Pros
Beach view
Friendly staff
Clean rooms
Cons
Noisy road
Uncomfortable bed
Understaffed service
Guest reviews
based on 1841 reviews
8.7/10
based on 2096 reviews
8.3/10
William from United States
Family with children
Superior Double Room
3 nights in November 2025
|
Reviewed: February 16, 2026
9/10
large bedwindow bedfree shuttle
I stayed in a room that included a large king bed. My kid could easily sleep on the window bed they prepared. The room updates were nice (the new decor!). The views were amazing. The hotel offered a free shuttle down the hill. It also went to the center of town for shopping.
The hill to get to the hotel was quite steep.
0 Helpful
Daniela from Italy
Single
Deluxe King Room Pool Access
4 nights in November 2025
|
Reviewed: January 28, 2026
7/10
satisfactory stay at the resort
good roomnice viewclean swimming poolbreakfast varietyreceptionist issuelimited helpstaff routine
the room was good size with a nice view. the swimming pool was fantastic and clean. breakfast had very good varieties. i am grateful for these features.
i want to share my experience with a small issue with some receptionists. they were faced with requests that went beyond their daily routine. they were not helpful enough in those situations. i had trouble with this.
0 Helpful
Thomas from United States
Family with children
Family Room One Queen Bed One Bunk Bed
4 nights in November 2025
|
Reviewed: January 17, 2026
6/10
mixed feelings about the stay
close beachsound issuecold food
the location was acceptable, the beach was very close.
My room was not sound proof and i could hear noises from the balcony. This made it difficult to relax. a bee stung me while i was at the pool. It was quite painful. room service took over an hour one night, and the food arrived cold.
0 Helpful
Jessica L from United Kingdom
Family with children
family room one queen bed one bunk bed
4 nights in November 2025
|
Reviewed: January 15, 2026
8.7/10
enjoyable family time
fun partyhelpful staffsecure gatesteep hill
the kids party was fun. staff member tote played well with children. the hotel offers a security gate making me feel safe.
the hotel is on a hilltop. this meant many steps were needed to get to our room. this could be difficult for some guests.
Facilities
9/10
the hotel features multiple pools. i saw a specific kids playroom that appears equipped with toys. table tennis games was organised that were appreciated by families and solo travelers.
Dining
8/10
breakfast offered variety. i could get many options from different cuisine. the restaurant has limited seatings. the staff there were polite and helpful and solved all questions
Location
9/10
the location provides easy access to the beach. the hotel gave us good information. it gives some views of the ocean. i saw many taxis and tuk-tuks waiting outside.
0 Helpful
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Marco from Italy
Family with children
Deluxe Double Room Sea View
4 nights in November 2025
|
Reviewed: December 12, 2025
8.8/10
Excellent Stay Above the Bay
partial sea vieweasy accesscareful luggage
We reserved a room with a partial sea view. The room was located close to the elevator making access easy. The bell service handled my luggage with great care. We used the shuttle service to reach the main road avoiding a steep walk.
The checkout process took slightly longer than I anticipated, though it was during a busy period.
Location
9/10
The hotel sits on a hill offering views of the surroundings. A shuttle service runs regularly to the lower entrance. Walking to the beach takes about 15 minutes. You can also use the free shuttle.
Service
9/10
Staff members were consistently helpful with requests and directions. Check-in was efficient, and staff quickly addressed a minor billing question. Turndown service included fresh towels. They also replenished water bottles daily.
Facilities
8/10
The hotel features three swimming pools. I counted around 50 sun loungers near the main pool. The fitness center is equipped with treadmills. There are also free weights. A kids' club provides supervised activities.
Rooms
9/10
The room included a king-size bed and a balcony. There was also a separate seating area, and a work desk. I found ample space for luggage. A rainfall shower was present in the bathroom.