Mercure Chester Abbots Well * Spa Retreat from $85

Name: Mercure Chester Abbots Well Hotel
Address: Whitchurch Road, Chester, Cheshire, CH3 5QL
Price range: US$81+
Rating: 7.4

Mercure Chester Abbots Well Hotel Exterior photo

Mercure Chester Abbots Well Hotel Swimming Pool photo

Mercure Chester Abbots Well Hotel Room photo

Key details

About the Hotel

Whitchurch Road, Chester, CH3 5QL

Close to the historic city centre

Very good

7.3

7.7

/10

3.5

4.1

Loved by Mercure Chester Abbots Well Hotel guests

Friendly staff

Comfortable beds

Clean rooms

Lovely gardens

Great location

"Loved the swimming pool."

Nicola from United Kingdom

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"Feelgood health club is definitely the go to place to come swimming."

fjb1721 from United Kingdom

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"Pool was lovely, clean and warm, but did have steps from changing rooms."

Jane from United Kingdom

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4-star event and wellness retreat near Chester

Amenities

Mercure Chester Abbots Well Hotel is a premium wedding and event venue with stunning views of the Cheshire countryside. The hotel offers 8 meeting rooms accommodating up to 230 delegates, including The Christleton Suite, which is ideal for larger events. With free parking for 160 cars, the hotel provides a convenient location just 3 km from historic Chester.

Health Club

The newly refurbished Feel Good Health Club boasts one of the most fully equipped gyms in Chester. Guests can enjoy various facilities including a swimming pool, sauna, jacuzzi, and steam room, making it one of the top spa locations in the area. This wellness center enhances the overall guest experience and provides a space for relaxation after an active day.

Room Options

The hotel hosts 126 bedrooms, each equipped with HD TV and complimentary high-speed WiFi. Room options include Classic and Privilege rooms, with Privilege rooms offering upgraded amenities like a Nespresso coffee machine and extra comforts. Many rooms provide courtyard views, catering to diverse guest preferences.

Dining

The Brasserie at Mercure Chester serves a range of British dishes utilizing locally sourced ingredients. Guests can also enjoy dining in the outdoor areas set in beautifully landscaped gardens, enhancing the dining experience. Room service is available for those wishing to dine in the comfort of their rooms.

Amenities

Mercure Chester Abbots Well Hotel accommodates families with children by offering flexible room arrangements, including family rooms. Additionally, small dogs are welcome, allowing guests to enjoy their stay without leaving their pets behind. The hotel features large outdoor spaces for children to explore and play.

Highlights

Location: Just 3 km from historic Chester

Event Facilities: 8 meeting rooms with capacity up to 230 delegates

Health Club: Newly refurbished Feel Good Health Club

Dining: The Brasserie with locally sourced menus

Pet-Friendly: Small dogs welcomed in rooms

“I noted the proximity to Chester's historic attractions and the peacefulness of the hotel grounds, which extend over two acres. The presence of a well-equipped gym and spa, coupled with dedicated event spaces, struck me as a particularly strong combination for both business and leisure travelers. I especially appreciated the private garden pods, offering a unique outdoor dining option.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.2/10Review score

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Highlights from guests

Guest ParkingStress-Free Arrival

I found plenty of free parking spaces at the hotel, both in front and at the rear. This made arrival and departure simple.

David from Wales

Review on

Spa & LeisureRelaxing Retreat

The sauna and steam room were beautiful additions to my stay. The pool was amazing and large.

Emily from England

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DiningAwesome Breakfast

The breakfast buffet has a superb selection of hot and cold options. It has a wide variety of tasty food.

Samantha from Scotland

Review on

Business FacilitiesEfficient Meetings

The conference rooms are bright, well-equipped, and quiet. Free and fast Wi-Fi and projection equipment are included.

Carlos from Spain

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Select your room type

Mercure Chester Abbots Well Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Twin Room
2 persons
230 sq. feet
2 Single beds
Bathtub
Heating
room details
Classic Double Room
2 persons
230 sq. feet
1 Double bed
Bathtub
Heating
room details
Superior Suite
2 persons
260 sq. feet
1 Double bed
Bathtub
Heating
room details

Show all rooms

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Check-in/ Check-out

Facilities

Mercure Chester Abbots Well Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.6/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Public parking is possible on site for free.

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Garden area
Sauna
Steam room
Jacuzzi

Room features

Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

The Mercure Chester Abbots Well Hotel offers a delightful array of dining experiences, showcasing British and international flavors in a warm and inviting atmosphere. Guests can indulge in a relaxed bistro-style setting or enjoy a cozy bar with entertainment options, complementing their stay in this charming hotel.

Mercure Chester Abbots Well Hotel Restaurant photo

Arts Restaurant

Bistro-style with European and International dishes

Ambiance

A relaxed and informal setting, perfect for families while still catering to sophisticated tastes

Key Offerings

A menu featuring vegetarian, vegan, and gluten-free options, serving breakfast, lunch, and dinner

Reservation

Reservations recommended

Open for breakfast, lunch, and dinner; specific hours vary

The Brasserie

British cuisine

Ambiance

Casual dining atmosphere, ideal for enjoying hearty meals with family or friends

Key Offerings

Specializes in contemporary British dishes, perfect for lunch or dinner

Reservation

Reservations recommended

Open for lunch and dinner; hours may vary

Mercure Chester Abbots Well Hotel Location

Whitchurch Road, Chester, CH3 5QL

Explore Chester

Local Hotspots

Chester Cathedral

30 minutes' walk

A stunning medieval cathedral boasting beautiful architecture and tranquil gardens. Guided tours available.

Chester Racecourse

10 minutes' drive

Renowned as the world's oldest racecourse, hosting exciting horse racing events and seasonal festivals.

Grosvenor Park

25 minutes' walk

Beautifully landscaped park with gardens, a lake, and the charming miniature railway for families.

Walls of Chester

30 minutes' walk

Historic Roman walls encircling the city, offering panoramic views and a fascinating glimpse into Chester's past.

Chester Zoo

9 minutes' drive

Explore one of the UK's largest zoos, home to thousands of animals and engaging exhibits. Family-friendly and perfect for all ages.

Yoga at the River Dee

30 minutes' walk

Relax with outdoor yoga classes along the scenic River Dee, perfect for unwinding after a busy day.

Chester Golf Club

30 minutes' walk

Play a round at this historic golf club offering beautiful views and well-maintained greens, ideal for golf enthusiasts.

The Sandwich Bar

15 minutes' walk

Local cafe known for its fresh sandwiches, salads, and coffee. Casual dining with options for all dietary needs.

The Old Harkers Arms

25 minutes' walk

A traditional pub with a cozy atmosphere, famous for its hearty British dishes and local beers.

Zizzi Chester

10 minutes' drive

Italian restaurant with a vibrant setting, offering pizza and pasta made from fresh, seasonal ingredients.

Chester Music Theatre

20 minutes' walk

Local theatre featuring a variety of performances, from musicals to drama, appealing to all ages.

The Live Rooms

10 minutes' drive

Popular live music venue hosting gigs from local and touring bands. Energetic ambiance and diverse lineup.

The Storyhouse

10 minutes' drive

Cultural hub offering films, plays, and exhibitions. Family-friendly and great for a cozy night out.

Getting around

City Centre
Chester 5 min · 2.0 mi
Airports
Chester Hawarden (CEG) 21 min · 8.4 mi
Liverpool John Lennon (LPL) 59 min · 24.3 mi
Train
Chester Train Station 30 min · 1.6 mi
Bus
Bus stop 32 min · 1.6 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of GBP 17.95 per person.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

English, Spanish, Portuguese, Polish, Bulgarian, Hindi, Bengali, Kannada, Marathi, Urdu

Number of rooms:

126

Former name

Chester Ramada Jarvis

Reviews and Ratings

Feedback about Mercure Chester Abbots Well Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Mercure Chester Abbots Well Hotel is often chosen for its convenient location, particularly for trips to the zoo and its proximity to the park and ride into Chester. Guests frequently compliment the spacious and comfortable rooms, some noting the well-arranged bathrooms and the inclusion of amenities like large screen TVs. While some found the seasonal menu in the restaurant limited, the availability of on-site parking adds to the overall convenience.

Review score

Based on 4 verified reviews

7.4 /10

Very good

100 %

Recommend

Staff

8.4/10

Location

8.2/10

Value for money

7.5/10

Facilities

7.6/10

Pros

Comfy bed

Friendly staff

Good breakfast

Cons

Thin walls

christina from sweden

Family with children

classic twin room

3 nights in October 2025

Reviewed: December 19, 2025

6/10

underwhelming stay

basic room cheap toilet roll

staff were lovely and friendly. they cleaned and tidied up our room every single day.

the room felt quite basic to me. the toilet roll felt very cheap and thin. i also noticed there were no biscuits provided with the tea and coffee facilities, hotels i've been in provide individual packets.

0 Helpful

Nathaniel from United Kingdom

Single

classic twin room

3 nights in November 2025

Reviewed: November 17, 2025

6/10

hot room tired decor

the staff were helpful (i'll give them that). the large, free car park was definitely a plus.

The room was indeed hot. No escaping that. it also looked pretty tired, i must admit. the decor screamed 'needs an update', and not in a trendy way.

0 Helpful

Hannah from United Kingdom

Family with children

Classic Family Room

3 nights in August 2026

Reviewed: August 27, 2025

8.5/10

Wonderful Stay with Really good Service!

helpful personnel convenient access streaming mirroring modern feature

The front desk personnel, especially Laura, were very helpful. All staff members were attentive. The hotel's location offered convenient access to transportation links. The TV in my room supported streaming mirroring from my apps. I found this feature particularly useful and modern.

Location

9/10

The hotel is located a short distance from the park and ride. This provided easy access to the city centre, which proved very convenient. There were multiple options, so traveling was effortless.

Facilities

8/10

I used the swimming pool, and I thought it was really nice. I also saw that the gym had modern equipment. These amenities added value to my stay and gave opportunities to relax!!!

0 Helpful

Martin from Germany

Single

Classic Double Room

3 nights in June 2026

Reviewed: July 18, 2025

9/10

heated pool cute staff breakfast service

the park and ride location provided easy access. i found having a pool on site very convenient. the staff were great during breakfast.

the absence of air conditioning was noticeable.

0 Helpful

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Questions of the users

About Mercure Chester Abbots Well Hotel

Is there a way to get to Chester from the hotel using public transport, like a nearby park and ride service?

22 January 2024

Yes, there are local taxis available, and a park and ride facility is conveniently located right next to the hotel.

What type of parking options does the hotel offer for guests?

12 February 2024

The hotel provides a free open-plan car park for guests.

If I stay at the hotel, can I use the swimming pool without making a reservation for a time slot?

18 March 2024

Yes, guests have free and open access to the swimming pool during their stay, with no need for pre-booking.

Are there options for guests with mobility issues, such as ground floor rooms or lifts?

05 April 2024

There is no lift to access all first-floor rooms, but ground floor rooms are available to accommodate guests who request them.

Can visitors expect accessible bathrooms for disabled guests?

15 April 2024

All bedrooms feature a bath with a shower overhead, and there is one accessible room with a walk-in wet room shower.

Is it allowed to bring a well-behaved dog along during a stay?

10 May 2024

Yes, small dogs that are well-behaved are welcome at the hotel, but only one pet is permitted per room.

Where in the hotel can dogs accompany their owners, especially during breakfast?

20 June 2024

Dogs are allowed in the bar area and on the seating area outside the restaurant, so they can stay with you while you enjoy breakfast.

Is it possible to use the swimming pool and jacuzzi throughout my stay?

15 July 2024

Yes, guests are welcome to use the swimming pool and jacuzzi whenever they wish during their stay.

Is room service available for meals during a stay?

25 August 2024

Yes, room service is available for both evening meals and breakfast.

How far is the Chester train station from this hotel, and what public transport can be used to get there?

02 September 2024

The hotel is located approximately 2.4 kilometers from Chester train station. The local number 41 bus runs by the hotel, and the park and ride is just a two-minute walk away.

Are the gym and swimming facilities currently operational for guests?

30 September 2024

Yes, the Feel Good Health Club, which includes gym and swimming facilities, is open, although booking is recommended due to restrictions.