Is the indoor pool currently available for guests to use?
15 November 2024
Yes, the indoor pool is open for use; however, note that the changing rooms are still undergoing refurbishment. 75 photos
Doubletree By Hilton Stoke-On-Trent, United Kingdom, Stoke-on-Trent
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Key details
About the Hotel
Etruria Hall Festival Way, Stoke-on-Trent, ST1 5BQ,
- Close to the Stoke Ski Centre
Very good
7.9
8.2
3.1
4.0
4-star hotel with impressive recreational amenities
Amenities
DoubleTree by Hilton Stoke-On-Trent offers an array of facilities including an
Rooms
Accommodations at the hotel include
Dining
The hotel hosts an
Location
Situated
Wellness
Guests can enjoy the
Highlights
Location: Near the renowned Potteries
Rooms: 140 guest rooms
Dining: On-site restaurant
Amenities: Indoor pool & 24-hour fitness center
“Just off the M6, the hotel stands out with its warm cookie welcome. I noticed it's a smart choice for Alton Towers visits, with a spa and pool to unwind afterwards. The locally inspired dishes in the restaurant also caught my attention.”
Select your room type
Doubletree By Hilton Stoke-On-Trent, United Kingdom offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- King Guest Room2 persons19 sq. feet1 King-size bedAir conditioningHeatingroom details
- Family Guestroom Two Queen Beds2 persons21 sq. feet2 King Size BedsAir conditioningHeatingroom details
- King Room Sofa Bed2 persons22 sq. feet1 King-size bed and 1 Sofa bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Doubletree By Hilton Stoke-On-Trent, United Kingdom offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Locker room
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Sports trainer
Services
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Aqua park
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
- Make up services
Room features
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Curtains
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Dining Onsite
At Doubletree By Hilton Stoke-On-Trent, guests can indulge in a delightful culinary experience that blends British and European flavors. The onsite dining option, hosted by a prestigious head chef, invites travelers to explore an innovative menu in a warm and welcoming atmosphere.
Doubletree By Hilton Stoke-On-Trent, United Kingdom Location
Etruria Hall Festival Way, Stoke-on-Trent, ST1 5BQ,
Explore Stoke-on-Trent
Local Highlights
Etruria Industrial Museum
15 minutes' walk
Etruria Industrial Museum showcases Stoke-on-Trent's industrial history with exhibits on pottery, transportation, and local heritage.
The Potteries Museum and Art Gallery
18 minutes' walk
A collection of art, ceramics, and local history, this museum hosts frequent exhibitions and offers free admission on select days.
War Memorial
15 minutes' walk
This memorial honors those who served in the wars and features beautiful surrounding gardens, perfect for a reflective stroll.
Waterworld
2 minutes' walk
This indoor water park offers slides, wave pools, and relaxation areas, making it ideal for families looking for fun and adventure.
Stoke Ski Centre
6 minutes' walk
Skiing and snowboarding experiences await at this indoor center, offering rentals and lessons for all skill levels throughout the year.
Westport Lake
32 minutes' walk
A scenic area for walking, cycling, and bird watching, the lake features tranquil paths and picnic spots, perfect for relaxation.
BEST WESTERN PLUS Stoke on Trent Moat House Restaurant
2 minutes' walk
A casual dining venue serving hearty British classics and local favorites, ideal for families and quick bites after exploring.
Festive Thai
3 minutes' walk
Authentic Thai cuisine served in a cozy environment. Signature dishes include Pad Thai and Green Curry, with vegetarian options available.
Grosvenor Casino Stoke
8 minutes' walk
Offering table games, slot machines, and live entertainment, this casino provides a lively atmosphere for a night out with friends.
Mitchell Arts Centre Auditorium
15 minutes' walk
Home to various performances, including theater and live music events, this venue features something for every taste and age group.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP 13.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2006
Number of floors:
4
Number of rooms:
147
Former name
BEST WESTERN Stoke-on-Trent Moat House
Reviews and Ratings
Feedback about Doubletree By Hilton Stoke-On-Trent, United Kingdom from previous guests about their experience.
Show moreShow less
Pros
Family-friendly hotel
Helpful reception staff
Lovely breakfast
Cons
Small swimming pool
Dirty room
Slow check-in
Guest reviewsbased on 1360 reviews
stella from italy
Family with children
king guest room
2 nights in November 2025
|
Reviewed: December 28, 2025
9.0/10
wonderful stay
helpful staff quick service good options
the staff were friendly and helpful. our room service order arrived quickly with warm milk for our child. the restaurant offered many choices for dinner, i thought breakfast was quite good too.
I did notice that the soundproofing was not perfect. I could hear some noise from neighboring rooms.
Location
9/10
the hotel was easy to find. it is also well presented. this made arrival simple.
Dining
8/10
breakfast offered many freshly prepared options. i found the food to be tasty and of a good portion size, though it could be cheaper .
Facilities
9/10
there is plenty of free parking for hotel guests. i did not have problems to park the car, though the parking was expensive!
Service
10/10
The staff were very helpful. They explained our meal was included. they were also attentive, appreciated. i am very grateful for it
Rooms
9/10
our room was nice and big. it was also very clean and equipped with everything we needed. it had a very good shower too.
0 Helpful
|
Molly from United Kingdom
Family with children
King Guest Room
3 nights in November 2025
|
Reviewed: December 20, 2025
7/10
spotlessly clean bedroom super comfy bed friendly attentive reception loose rubber edging hanging off tiles non-functional swimming pool
The bedroom was spotlessly clean. I found the bed super comfy. Check in was lovely. The lady behind reception was so friendly.
I noticed the swimming pool needs attention. Some of the tiles are hanging off. Also rubber edging is loose. It's a shame the pool wasn't fully functional.
0 Helpful
Sebastian from Germany
Single
Deluxe King Room
3 nights in November 2025
|
Reviewed: November 25, 2025
6/10
Acceptable Location, Disappointing Dinner
poor service low quality food
The room was okay.
Restaurant staff showed poor customer service during dinner. The food quality was not great. I found that the staff left me sitting without attention. I had expected much better service for the money I spent.
0 Helpful
Show more reviews
Questions of the users
About Doubletree By Hilton Stoke-On-Trent, United Kingdom
Are there any in-room mini fridges available during my stay?
10 December 2024
In-room mini fridges are not available at this hotel. Can I find hairdryers in the guest rooms?
22 January 2025
Yes, all rooms come equipped with hairdryers for guest convenience. Are breakfast options available for children?
7 March 2025
Yes, breakfast for children under 13 is offered at £7.00 per child. Is there accessibility for disabled guests in the hotel?
5 February 2025
Yes, accessible rooms are available for guests with disabilities. What are the options for dietary restrictions at breakfast?
28 April 2025
Vegan and gluten-free options are available for guests with dietary restrictions. How far in advance should pool slots be booked?
13 January 2025
It's advisable to book a pool slot a couple of days prior to your check-in to ensure availability. Is there a taxi service available for guests arriving by train?
17 March 2025
Yes, there is a taxi rank conveniently located next to the train station for easy access to transport. Are travel cots available for families traveling with infants?
9 April 2025
Travel cots can be provided upon request for families needing them during their stay. Is it possible to inquire about dining options for Christmas Day?
20 November 2024
For inquiries regarding Christmas Day lunch or dinner, it is best to contact the conference & event team at the hotel directly.Next best alternative
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