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United Kingdom
Newcastle upon Tyne
Crowne Plaza Newcastle - Stephenson Quarter By Ihg
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Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Exterior photoCrowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Room photoCrowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Room photo
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From138US$ /night
Check-in
17Apr2026Select date
Check-out
18Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Hawthorn Square, Forth Street, Newcastle upon Tyne, United Kingdom
-
Close to the Quayside nightlife
Great
8.7
8.9
/10
4.0
4.0
/5

Loved by Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel guests

  • Spacious rooms
  • Friendly staff
  • Delicious breakfast
  • Clean pool
"Executive lounge - fabulous comfortable chilled atmosphere."
Keith R from United Kingdom
read full review
"Room was spotless has all the amenities we needed- hair dryer iron coffee machine mini fridge etc."
Keith R from United Kingdom
read full review
"We enjoyed the spa, hot tub and hammam."
Lionel
read full review

Location

Crowne Plaza Newcastle - Stephenson Quarter hotel is conveniently located just minutes from Newcastle Central Station, providing easy access to the Metro network. Guests can reach Newcastle Airport (NCL) within a 15-minute drive. The hotel is also within walking distance of major attractions such as the iconic Sage Gateshead and St James' Park.

Business Facilities

The hotel provides nine flexible event spaces that can accommodate up to 400 people, making it suitable for large conferences and meetings. Each room is equipped with Completely Connected power access and can be adjusted to fit various needs. The experienced Crowne Plaza Meetings Director is dedicated to managing every detail of corporate events.

Dining

Hawthorns restaurant serves Northern British cuisine for breakfast, lunch, and dinner in a sophisticated setting. Guests can relax in The Gin Bar, which offers a variety of handcrafted cocktails that include classic options and custom creations. For those on a tight schedule, the Fast & Fresh menu provides quick dining options.

Wellness Amenities

Mineral House Spa is located within the hotel, offering a tranquil setting for therapy treatments and massages. The indoor pool provides a refreshing space for relaxation, while the state-of-the-art gym is available for fitness enthusiasts 24 hours a day. Guests can enjoy a complete wellness experience with sauna and steam room facilities.

Rooms

The hotel features 251 contemporary rooms with several bed options including double, queen, and king beds. Exclusive Club rooms provide access to the Club Lounge, which includes daily breakfasts and evening canapés. The Sleep Advantage(R) program assures guests of restful nights with premium bedding and an option for Quiet Zone accommodation.

Highlights

Location: Just steps from Newcastle Central Station

Business: 9 event spaces accommodating up to 400 people

Dining: Hawthorns restaurant serving Northern British cuisine

Wellness: Mineral House Spa with therapy treatments

“Crowne Plaza Newcastle places you within easy reach of both the Newcastle Central Station and the Quayside. I admire the attention to local sourcing in the Hawthorns restaurant, offering a distinct taste of Northern British cuisine. I think the updated Gin Bar adds a sophisticated touch, and the spa's comprehensive wellness options, including a heated pool, really stand out.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Queen Room
Standard Queen Room
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
room details
Standard King Room
Standard King Room
2 persons
345 sq. feet 
1 King-size bed
Shower
Heating
room details
Standard Room
Standard Room
2 persons
205 sq. feet 
1 Double bed
Shower
Heating
room details
Standard Double Room Two Double Beds
Standard Double Room Two Double Beds
2 persons
345 sq. feet 
2 Double beds
Shower
Heating
room details
Click button to see more rooms
Show all rooms
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.9/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Locker room
  • Lift
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Live entertainment
  • Leisure/ TV room
  • Spa & wellness centre
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Crowne Plaza Newcastle - Stephenson Quarter, guests can delight in a unique culinary experience at Hawthorns. This inviting restaurant showcases brasserie-style Northern cuisine, featuring inventive dishes crafted from locally-sourced ingredients. For a more relaxed atmosphere, the adjacent Gin Bar offers a wide selection of gins alongside a casual all-day dining menu, perfect for unwinding after a day of exploration.
Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Restaurant photo
Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Restaurant photo

Hawthorns

Brasserie-style Northern cuisine
Ambiance
Smart and modern setting, family-friendly atmosphere
Key Offerings
Enjoy exquisite dishes like juniper and sloe gin-cured duck breast or poached halibut with baby fennel, as well as traditional steaks. Breakfast bags are available to-go, making it easy to start the day on a good note. Vegetarian, vegan, gluten-free, and halal options ensure inclusivity.
Reservation
Not required
Open for breakfast, brunch, lunch, dinner, high tea, and cocktail hour.

Gin Bar

Casual dining with a focus on tapas-style plates
Ambiance
Charming and relaxed, perfect for socializing
Key Offerings
Explore a selection of over 45 gins, paired with a simple all-day dining menu featuring sandwiches and tapas plates, ideal for light bites or pre-dinner cocktails. This vibrant space enhances the guest experience with its fun atmosphere.
Reservation
Not needed
Hours vary

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Location

Hawthorn Square, Forth Street, Newcastle upon Tyne, United Kingdom
Map view
Hawthorn Square, Forth Street, Newcastle upon Tyne, United Kingdom
City landmarks
Bridge
Gateshead Millenium Bridge
1.3 mi
Museum
Discovery Museum
2600 ft
Market
The Quayside
3400 ft
Gallery
Baltic Centre for Contemporary Art
5300 ft
Bridge
The Tyne Bridge
3300 ft
Museum
The Great North Museum
1.1 mi
Church
Saint Nicholas Cathedral
2200 ft
Market
Grainger Market
2800 ft
Landmark
Newcastle Cathedral
2200 ft
Bridge
Swing Bridge
2900 ft
Landmark
Grainger Town
3600 ft
Museum
Holy Jesus Hospital
3100 ft
Stadium
St James' Park
4400 ft
Monument
Grey's Monument
3300 ft
Cinema
Tyneside Cinema
3000 ft
Landmark
Historic England
2500 ft
Landmark
Grey Street
2600 ft
Mall
Eldon Square
4400 ft
Square
The Blue Carpet
4200 ft
Gallery
The Biscuit Factory
1.2 mi
Gallery
Laing Art Gallery
4400 ft
Landmark
Hadrian's Wall
2100 ft
Museum
Victoria Tunnel
1.3 mi
Shopping Area
Central Arcade Newcastle
3700 ft
Nearby
Night club
Newcastle Castle
1800 ft
Museum
Life Science Centre
1100 ft
Bridge
High Level Bridge
1900 ft
Church
Cathedral Church of St Mary
1900 ft
48 Westgate Rd
George Stephenson Monument
1100 ft
Church
St John the Baptist Church
1200 ft
Restaurants
Hawthorns Brasserie
1000 ft
Forth Street Crowne Plaza Newcastle - Stephenson Quarter
Mantra Thai Dining
1100 ft
29 Forth Banks Waterside Palace Building
Filmore & Union
2400 ft
Neville Street Central Station
The Centurion
2600 ft
Neville Street Grand Central Station
The Victoria Comet
2000 ft
38 Neville Street
Gunner Tavern
2000 ft
Gunner House Neville Street
Ottoman Turkish Newcastle
2100 ft
32 Clayton Street West
Central Oven & Shaker
1900 ft
8 Neville Street
The Forth
2200 ft
Pink Lane
The Bake 3
1900 ft
48 Clayton Street West
Explore Newcastle upon Tyne
Explore Newcastle's Highlights
Top Attractions
Activities
Dining
Entertainment
Discovery Museum
Discovery Museum
10 minutes' walk
Local history and maritime exhibits feature interactive displays and family-friendly activities.
Newcastle Castle
Newcastle Castle
7 minutes' walk
Historic fortress offering insight into Newcastle's past, with panoramic city views from the castle keep.
The Quayside
The Quayside
13 minutes' walk
Scenic waterfront promenade lined with restaurants and iconic bridges, perfect for leisurely strolls.
Baltic Centre for Contemporary Art
Baltic Centre for Contemporary Art
20 minutes' walk
Dynamic space showcasing contemporary art with changing exhibitions and a viewing terrace offering river views.
Leazes Park
20 minutes' walk
Relax in this picturesque park featuring a boating lake, ideal for picnics and leisurely walks amidst greenery.
High Level Bridge Walking
10 minutes' walk
Thrilling walk across this historic bridge offers breathtaking views of the River Tyne and its iconic landmarks.
Ouseburn Park
14 minutes' walk
Charming park with a playground and open spaces, perfect for families looking to unwind and enjoy some fresh air.
Hawthorns Brasserie
Hawthorns Brasserie
4 minutes' walk
Modern British cuisine in a chic setting; known for its seasonal dishes and local ingredients.
Mantra Thai Dining
Mantra Thai Dining
4 minutes' walk
Authentic Thai flavors in an inviting atmosphere; recommended dishes include Pad Thai and Green Curry.
The Centurion
The Centurion
10 minutes' walk
Traditional pub with a vast range of beers and hearty meals, popular among locals for its cosy ambiance.
Tyneside Cinema
Tyneside Cinema
11 minutes' walk
Art-house cinema offering a mix of indie films and mainstream hits; family-friendly screenings available.
Live Theatre
15 minutes' walk
Renowned theater hosting a variety of performances; engaging plays and events appeal to all ages.
Getting around
City Centre
Newcastle upon Tyne11 min  ·  3000 ft
Airports
Newcastle (NCL)19 min  ·  7.8 mi
Durham Tees Valley (MME)98 min  ·  40.6 mi
Train
Newcastle Train Station3 min  ·  700 ft
Bus
Bus stop4 min  ·  1000 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Paid Public parking is possible at a location nearby.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP18.95 per person per day. 
Pets
Pets are allowed on request.
Languages
English, German, French, Spanish, Italian, Dutch, Chinese, Russian, Arabic, Lithuanian
Number of floors:
9
Number of rooms:
418
Former name
crowne plaza newcastle - stephenson quarter, an ihg hotel

Reviews and Ratings

Feedback about Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Crowne Plaza Newcastle - Stephenson Quarter is often praised for its modern and spacious rooms. Many appreciate its location near the railway station and overlooking the Tyne, putting shops, the Quayside, and the arena within a short walk. The club lounge is frequently mentioned, particularly the views of the Tyne river bridge; however, some guests have occasionally found the check-in process to be slow.
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Review score
Based on 2618 verified reviews
8.7/10
Great
88%
Recommend
Comfort
9.2/10
Location
9.2/10
Free Wi-Fi
8.4/10
Value for money
8.5/10
Pros
Comfortable bed
City center
Lovely breakfast
Cons
Rude staff
Guest reviews
based on 2618 reviews
8.7/10
based on 5434 reviews
8.7/10
Olivia from United Kingdom
Business traveller
Standard Room
3 nights in October 2025
|
Reviewed:January 04, 2026
9.3/10

Smooth stay at a stylish hotel

spacious roomclean roomessential equipmentfood option
The room was spacious and very clean. The gym was compact, but it included essential equipment. I found it easy to walk to the River Tyne prom from the hotel. Staff members in the executive lounge provided good food and drink options.
The desk chair was not comfortable, I would have preferred a more ergonomic design.
Dining
9/10
The breakfast offered many hot options and was overall satisfactory. A gin bar that serves food is available. I tried a couple of tapas dishes there.
Service
10/10
The staff was friendly. I was checked in early at 11:30 am. The receptionist moved me down four floors because of a walking stick. Staff members could not do enough for you. They were friendly and professional.
Location
9/10
The hotel has a good location. It is convenient for accessing the city, yet quiet. A car park is next door. It allowed walking distance to shops, restaurants, and bars.
0 Helpful
|
Show less
Hudson from Canada
Business traveller
Standard King Room
3 nights in November 2025
|
Reviewed:December 21, 2025
9.5/10

Excellent Stay Near the Station

excellent locationsmart roomcomfortable roombreakfast variety
The location is excellent very near the station. The hotel decor has been updated since my last visit. The rooms are smart and the reception area looks nice. I booked a standard king room on the 6th floor. The room overlooked the railway station. Breakfast buffet had excellent variety, catering for everyone.
The big let down was on arrival. I agreed to charge my card, but the hotel took another charge instead of refunding the initial amount. It took four days to get the refund.
Dining
9/10
The breakfast buffet includes a variety of options catering to everyone's tastes, including a la carte items. I found the eggs benedict with salmon to be lovely. It provided a satisfying start to the day.
Service
10/10
The staff was professional, friendly, and attentive to my needs . Heena, in the lounge bar, took the time to welcome me back. It was appreciated. Sally in the exc lounge was particularly helpful!
0 Helpful
|
Show more
Charles from United Kingdom
Family with children
Standard Queen Room
3 nights in October 2025
|
Reviewed:December 11, 2025
6/10
poor hygieneinedible nachos
the leisure facilities were a big letdown. i found that swimming caps weren't required, so the pool's hygiene seemed questionable (and the jacuzzi was even closed once for maintenance because of dirtiness). there was also a lack of supervision in the spa areas and the gin bar's nachos were, to put it mildly, inedible. getting fresh towels was also strangely difficult, despite the hotel's policy on re-hanging them. the overall experience didn't live up to what i expect from a supposed 4-star hotel.
0 Helpful
Sophia from United Kingdom
Couple
Standard Queen Room
3 nights in October 2025
|
Reviewed:November 07, 2025
8.8/10

a comfortable stay

friendly staffspacious roomperfect location
the staff were friendly and the room was spacious. the hotel provided clean room facilities. the location was perfect for exploring the area.
the soap dispenser was slightly awkward to use in the bathroom.
Rooms
9/10
the room included a comfortable queen bed. it also featured a modern design with ample space for luggage. there was a large television with multiple channels available.
Location
9/10
the hotel is near many local attractions. it is also within walking distance of several restaurants and shops. public transportation is easily accessible from the hotel.
Service
9/10
the staff were helpful with directions and recommendations. they provided prompt assistance with any requests. the check-in process was efficient and cute.
Dining
8/10
breakfast included many options. the restaurant offered a variety of dishes for dinner. i found the food in the restaurant was good with tasty options.
0 Helpful
|
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Questions of the users
About Crowne Plaza Newcastle - Stephenson Quarter By Ihg
Is there facility for parking at this hotel or nearby?
25 September 2024
While the hotel does not have its own on-site parking, the adjacent Stephenson Quarter Multi Storey Car Park offers secure parking and is open 24 hours. The facilities are easily accessible from the hotel entrance. Daily parking is priced at £12.
What is the latest time I can check out?
15 October 2024
Checkout must be completed by 11:00 AM.
When can I check in after arrival?
10 November 2024
Check-in starts at 3:00 PM on the day of arrival.
How far is the hotel from Newcastle Central Station?
27 October 2024
The hotel is approximately a 10-minute walk from Newcastle Central Station.
Can you tell me about the swimming pool operating hours?
2 December 2024
The indoor swimming pool is open from 7:00 AM to 9:00 PM, with the last entry at 8:30 PM. No advance booking is necessary, but capacity limits may apply.
Is early check-in available for my stay?
18 April 2025
Early check-in can be arranged subject to availability and may incur an additional charge.
Is there a place to store luggage before check-in?
5 January 2025
Yes, there is a bag drop area available. Just ask at reception for assistance.
Are spa facilities included in the room price?
30 January 2025
Access to the spa is complimentary with your room reservation, while treatments will incur an additional charge.
Can meeting rooms be customized in size for events?
12 March 2025
Yes, the meeting rooms can be split to adjust their sizes to accommodate varying numbers of guests.
What are the charges for local phone calls?
15 February 2025
Local phone calls incur a charge of 13 pence per minute, plus any access charges from the phone company.

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Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
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  • Location
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