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United Arab Emirates
Dubai
Palace Downtown
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75 photos
Palace Downtown Dubai Exterior photo This is an interior photograph that conveys a feeling of luxury, warmth, and dramatic ambiance. **Setting and Atmosphere:** The scene appears to be a sophisticated hotel room or upscale residence. The room is draped in rich, heavy curtains in shadesPalace Downtown Dubai Macro Details photo The Palace Downtown DubaiPalace Downtown Dubai Exterior photo This is a warm and relaxing photo depicting a spa treatment or massage session. **Here's a detailed description:** * **Subject:** The central focus is a young woman lying down, appearing to be receiving care. She has dark hair and is resting her
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From178US$ /night
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai, Po Box 9770, Dubai, United Arab Emirates, Dubai, United Arab Emirates, 9770
-
Steps from the Dubai Fountain
Perfect
9.0
9.3
/10
4.9
4.6
/5

Loved by Palace Downtown guests

  • Great location
  • Relaxing massage
  • Friendly staff
  • Clean hotel
"You have an unobstructed view of the fountain shows (when you pick the fountain view rooms)."
Kyla from South Africa
read full review
"We had a diplomatic suite room no. 459 which has a fantastic view of the Burj Khalifa."
CosSwitzerland from Switzerland
read full review
"A wonderful 5 star resort within walking distance of Burj Khalifa & shopping malls."
Louise
read full review

Location

Palace Downtown is located along the picturesque shores of Dubai Creek Harbour, providing sweeping views of the iconic city skyline. Proximity to the Dubai Mall and the historic Dubai Fountain creates easy access for guests seeking exploration. The hotel is situated in the heart of Downtown Dubai, placing visitors near prominent attractions and entertainment venues.

Dining

The hotel boasts a selection of on-site dining options, including the award-winning Asado restaurant, which specializes in Argentinian cuisine. Guests can savor Middle Eastern delicacies at the Dubai-based restaurant, and experience fine dining at its best in the elegant surroundings. Enjoy the tranquil lakeside terrace for a unique dining experience under the stars.

Wellness

Palace Downtown includes the luxury of a fully equipped spa, offering a range of treatments designed to relieve stress and enhance wellness. A state-of-the-art fitness center is available, featuring the latest exercise equipment for active guests. The spa embodies a serene atmosphere, creating a sanctuary for relaxation and rejuvenation.

Rooms

Accommodations at Palace Downtown feature spacious rooms with views of the stunning Dubai skyline and Creek. Opulent bathrooms include soaking tubs and rain showers, catering to those seeking a high level of comfort. Each room is equipped with luxurious amenities that enhance the guest experience.

Business Services

The hotel provides comprehensive business services for corporate travelers, including conference rooms and meeting spaces designed for productivity. High-speed internet and state-of-the-art audiovisual equipment are available for effective presentations. Professional staff members assist with planning events and make logistics seamless.

Highlights

Location: Overlooking Dubai Creek Harbour

Dining: Award-winning Asado restaurant

Wellness: Fully equipped spa & fitness center

Rooms: Spacious accommodations with skyline views

“The property places you directly in the heart of the action, adjacent to the Burj Khalifa and Dubai Mall. From what I've gathered, the architecture beautifully blends Arabic design with modern luxury, which struck me as a thoughtful touch. Overall, this seems like a particularly appealing choice for those seeking both convenience and a distinctive sense of place.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Palace Downtown offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Lake View
Junior Suite Lake View
2 persons
755 sq. feet 
1 King-size bed
Lake view
Shower
Coffee machine
room details
Deluxe Lake View Room
Deluxe Lake View Room
2 persons
550 sq. feet 
1 King-size bed
Lake view
Shower
Coffee machine
room details
Diplomatic Suite Lake View
Diplomatic Suite Lake View
2 persons
1135 sq. feet 
1 King-size bed
Lake view
Shower
Coffee machine
room details
Deluxe Room Fountain View
Deluxe Room Fountain View
2 persons
550 sq. feet 
1 King-size bed
City view
Shower
Coffee machine
room details
Click button to see more rooms
Show all rooms
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Palace Downtown offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.1/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • iPad
  • Direct dial telephone
  • AM/FM alarm clock
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Dining Onsite

Guests of Palace Downtown are treated to a delightful array of dining options that blend traditional flavors with inviting atmospheres. From lavish buffets to enchanting lakeside views, each venue promises a distinctive culinary journey infused with local charm and cultural authenticity.
Palace Downtown Dubai Restaurant photo The Dubai Fountain
Palace Downtown Dubai Restaurant photo Afternoon tea at the Emirates Palace Hotel, Abu Dhabi, United Arab Emirates
Palace Downtown Dubai Restaurant photo The Westin Dubai

Al Bayt

British, Middle Eastern
Ambiance
Traditional, Romantic
Key Offerings
Experience the elegance of high tea in a beautifully adorned setting, perfect for leisurely afternoons.
Reservation
Recommended
High tea; specific hours not detailed.

Buhayra Lounge

Bar snacks, Middle Eastern
Ambiance
Traditional, Romantic
Key Offerings
Savor sundowners alongside shisha and high-end bar snacks, including a unique caviar tasting platter, all by the poolside.
Reservation
Not needed
Hours vary.

Fai

Asian
Ambiance
Traditional, Romantic
Key Offerings
Nestled within the serene Palace Gardens, Fai invites guests to relish high tea in an elegantly tranquil environment.
Reservation
Recommended
High tea; specific hours not detailed.

Thiptara

Thai
Ambiance
Romantic
Key Offerings
Offering captivating views over the lake, Thiptara specializes in award-winning Bangkok-style seafood, creating a magical dining experience.
Reservation
Recommended
Hours vary.

Ewaan

Mediterranean, Middle Eastern
Ambiance
Family friendly, Romantic
Key Offerings
Indulge in a diverse buffet showcasing Mediterranean and Middle Eastern delights, available for breakfast, brunch, lunch, and dinner.
Reservation
Not needed
06:00 - 00:00 daily; specific hours may vary.

Palace Downtown Location

Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai, Po Box 9770, Dubai, United Arab Emirates, Dubai, United Arab Emirates, 9770
Map view
Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai, Po Box 9770, Dubai, United Arab Emirates, Dubai, United Arab Emirates, 9770
City landmarks
Mall
The Dubai Mall
3400 ft
Tower
Burj Khalifa
5200 ft
Aquarium
Dubai Aquarium & Underwater Zoo
3600 ft
Theme Park
Kidzania
3900 ft
Museum
The Green Planet by Meraas
1.3 mi
Landmark
Lux Crawl
3100 ft
Gallery
Mb & f M.a.d'gallery
2200 ft
Landmark
Burj Khalifa-View from Top
2300 ft
Shopping Area
Bay Avenue
1.5 mi
Landmark
Dubai Hills Golf Club
3200 ft
Park
Safa Park
1.9 mi
Gallery
Empty Quarter
1.4 mi
Gallery
Opera Gallery Dubai
1.4 mi
Gallery
Cuadro
1.5 mi
Landmark
Emirates Towers
1.7 mi
Night club
Mint Leaf of London
1.1 mi
Nearby
Fountain
The Dubai Fountain
800 ft
Bridge
Souk Al Bahar
1300 ft
Museum
Dubai Dino
1800 ft
Square
Burj Plaza
700 ft
Doha St. Sheikh Zayed Rd Dubai Mall; Mohammed Bin Rashid Boulevard
Gallery One Dubai Mall
1200 ft
Bur dubai Building 20
Bastakia Quarter
1700 ft
Park
Burj Park
2600 ft
Downtown Dubai,near burj khalifa - Dubai - United Arab Emirates
Burj Lake
900 ft
Park
Burj Park by Emaar
1700 ft
Square
Dubai Lake Fountain Ride
1100 ft
Gallery
Gallery One
1100 ft
Financial Center Rd - Dubai - United Arab Emirates
Dubai Ice Rink
1800 ft
Mall
Toko Dubai
1300 ft
Financial Center Rd - Dubai - United Arab Emirates
Candylicious
1800 ft
Restaurants
Ewaan
300 ft
Mohammed Bin Rashid Boulevard Ground Level
The Meat Co
600 ft
Souk Al Bahar
Shakespeare and Co
400 ft
Souk Al Bahar
Claw Bbq
1000 ft
Souq al Bahar Downtown
Social House
1400 ft
101 Dubai - Al Ain Rd Between The Dubai Fountain and Star Atrium
Al Bayt
200 ft
Palace Downtown
Kanpai
600 ft
Souk Al Bahar
At.Mosphere
5200 ft
122nd Floor
Sammach
700 ft
Souk al Bahar Sheikh Mohammed Bin Rashid Boulevard Level 2
Explore Dubai
Explore Downtown Dubai
Top Attractions
Activities
Dining
Entertainment
The Dubai Fountain
The Dubai Fountain
3 minutes' walk
The world's tallest performing fountain dances to music, offering nightly displays in a captivating outdoor setting.
The Dubai Mall
The Dubai Mall
13 minutes' walk
A shopper's paradise with over 1,200 shops, an ice rink, and the Dubai Aquarium & Underwater Zoo for an unforgettable experience.
Burj Khalifa
Burj Khalifa
19 minutes' walk
The tallest building in the world offers stunning city views from its observation decks, with guided tours available.
Kidzania
Kidzania
15 minutes' walk
An interactive city for children aged 2-16 where they can engage in role-playing activities in a fun and educational environment.
Dubai Aquarium & Underwater Zoo
Dubai Aquarium & Underwater Zoo
13 minutes' walk
Explore captivating marine life in one of the largest suspended aquariums globally, with underwater tunnel experiences.
Safa Park
Safa Park
10 minutes' drive
A greenery oasis perfect for joggers or a leisurely picnic, featuring walking paths, playgrounds, and stunning skyline views.
Lux Crawl
Lux Crawl
10 minutes' walk
A curated nightlife experience featuring upscale venues in the vibrant Downtown area, ideal for trendy social gatherings.
Yoga on the Beach
15 minutes' drive
Enjoy a leisurely yoga session with sunset views at the beach. Classes cater to all levels, making it a relaxing option.
Ewaan
Ewaan
1 minute' walk
An enchanting setting for Middle Eastern cuisine surrounded by lush gardens, known for its buffet that highlights local flavors.
The Meat Co
The Meat Co
3 minutes' walk
A stylish steakhouse famous for its premium cuts and fine wine selection, offering views of the Burj Khalifa.
Shakespeare and Co
Shakespeare and Co
2 minutes' walk
Quirky café with a literary theme serving delicious pastries and hearty meals, recommended for brunch lovers and casual dining.
Claw BBQ
4 minutes' walk
A lively American barbecue restaurant with a casual vibe, renowned for its seafood boils and signature ribs.
Dubai Opera
20 minutes' walk
A cultural gem offering a variety of performances such as opera, ballet, and concerts, set in a stunning architectural masterpiece.
La Perle by Dragone
12 minutes' drive
An immersive theatrical experience featuring acrobatics and aquatic performances, ideal for a sensational night out.
Zero Gravity
15 minutes' drive
An upscale beach club hosting live music events and DJ nights, providing a vibrant nightlife atmosphere with ocean views.
Souk Al Bahar
Souk Al Bahar
5 minutes' walk
A modern Arabian shopping and dining destination offering cultural experiences and art galleries, perfect for family outings.
Getting around
City Centre
Dubai23 min  ·  1.2 mi
Airports
Dubai Creek SPB (DCG)21 min  ·  8.6 mi
Dubai (DXB)27 min  ·  11.0 mi
Train
Business Bay Station15 min  ·  4000 ft
Underground
Burj Khalifa / Dubai Mall15 min  ·  4000 ft
Bus
Bus stop6 min  ·  1700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs AED 160 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Russian, Arabic, Bulgarian, Hindi, Tagalog / Filipino
Year renovated:
2008
Number of floors:
7
Number of rooms:
242
Former name
Sofitel / Palace Old Town

Reviews and Ratings

Feedback about Palace Downtown from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Palace Downtown is frequently praised for its prime location, offering amazing views of the Dubai Fountain and convenient access to the Dubai Mall, with some guests specifically recommending fountain view rooms. Guests particularly enjoy the pool area, noting the beautiful cabanas and the views of the Burj Khalifa. While the breakfast buffet is generally well-received, a few guests felt that the in-room amenities were somewhat basic for a hotel of this caliber.
Show moreShow less
Review score
Based on 2905 verified reviews
9.4/10
Perfect
94%
Recommend
Location
9.6/10
Staff
9.3/10
Value for money
8.3/10
Paid Wi-Fi
8.7/10
Pros
Arabian heritage
Attentive housekeeping
Magical experience
Cons
Outdated shower
Unprofessional staff
Guest reviews
based on 2905 reviews
9.4/10
based on 3627 reviews
9.0/10
logan from united states
Single
deluxe lake view room
3 nights in November 2025
|
Reviewed:February 03, 2026
6/10

average stay , some issues

good locationslow assistancechaotic buffet
the location was good , close to the attractions.
my room wasn't ready when i arrived , and i had to wait for an hour. the staff seemed understaffed , and getting assistance was slow. the breakfast buffet was chaotic , with long queues and limited seating.
0 Helpful
luna from italy
Couple
deluxe lake view room
4 nights in November 2025
|
Reviewed:January 29, 2026
6/10

decent stay

convenient locationhelpful staffcultural experiencebroken air conditioningnoisy environmentpoor sleep
the location is very convenient. the mall is just next to the hotel. i found the staff very helpful, especially sonia (she is a gem). i especially appreciated the evening cultural experiences with local music.
the air conditioning in my room was not working. i found it very noisy due to a generator outside. i could not sleep well (the noise was persistent).
0 Helpful
Steven from United Kingdom
Couple
Deluxe Lake View Room
3 nights in November 2025
|
Reviewed:December 22, 2025
9.5/10

Really good Service and Prime Location

helpful staffsparkling cornerquick assistancefresh arrangement
I found the staff helpful and cute! Housekeeping was very attentive and kept EVERY corner sparkling. The valet service team was fast. Luggage assistance happened without delays. The fresh flower arrangements everyday.
I noticed some slight noise from nearby establishments late at night. It was minor but worth mentioning for light sleepers
Location
10/10
This hotel's position allows easy access to famous landmarks. The Burj Khalifa and the mall are a short walk. I enjoyed being so close to key attractions. It made exploring easy.
Rooms
9/10
My room provided comfortable accommodations. The air conditioning worked efficiently. The fountain views offered beautiful scenery. I appreciated the cleanliness and daily upkeep.
Dining
9/10
Breakfast included a tasteful variety of food options. The presentation was delicate and refined! I would gladly return for another meal.
Service
10/10
The service was perfect and efficient, meeting all my needs. Every staff member greeted me with warmth. I felt well-cared for. It.
0 Helpful
|
Show more
Jimmy from United Kingdom
Family with children
Palace Suite Fountain View
4 nights in November 2025
|
Reviewed:December 10, 2025
9/10

wow, what a spot! seriously!

breakfast buffetfront deskroom upgrade
i really enjoyed the breakfast buffet. it had tons of options like a fantastic buffet with so many hot straight to table options. osama and james at the front desk were super kind. i got a room upgrade because of my expedia vip status, i greatly appreciate it thank you very much.
nah, everything was awesome!
0 Helpful
Questions of the users
About Palace Downtown
Is it possible to add an extra bed in my room during our stay?
10 October 2024
An extra bed can be provided based on availability upon arrival.
Are there any options for renting a motorized wheelchair or scooter for guests with disabilities?
15 November 2024
The hotel offers a standard wheelchair at no charge during a guest's stay, but motorized options are not available.
Can meals for my one-year-old be prepared according to my specifications?
05 January 2025
The hotel provides room service, allowing you to order meals tailored to your child's needs.
If I book a room, will I have a clear view of the Fountain?
23 February 2024
Yes, some rooms offer a beautiful view of the Fountain.
What is the cost of the airport shuttle service to the hotel?
30 March 2024
The price for airport transfer is AED 315 per car, one way.
Are connecting rooms available for families traveling together?
12 April 2025
The hotel offers multiple options for connecting rooms, subject to availability upon arrival.
What is the hotel's policy for visitors in guest rooms?
02 May 2024
Visitors are allowed in guest rooms, but they must check in at the reception and register. Overnight stays for visitors are not permitted.
Is breakfast served early enough for guests with morning flights?
18 June 2024
Breakfast is available from 06:30 to 11:00, which should accommodate early flights.
Is there a pool area specifically designed for children?
11 August 2024
Yes, the hotel features a children's pool for younger guests.
Does the hotel serve alcoholic beverages?
27 September 2025
Yes, alcoholic beverages are available for guests at the hotel.

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Rooms and Guests2 Guests, 1 Room
  • Overview
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