Name: Novotel Southampton, Southampton
Address: 1 West Quay Road, Southampton, Hampshire, S015 1RA
Price range: US$65+
Rating: 7.8

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Key details

About the Hotel

1 West Quay Road, Southampton, S015 1RA

Close to the city center

Very good

7.8

8.0

/10

2.9

3.6

Loved by Novotel Southampton guests

Indoor pool

Spacious rooms

Professional staff

Good location

"Loved the pool."

Clare from United Kingdom

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"The hotel was very central and walking distance to a retail estate and the west quay shopping centre."

br53wen from United Kingdom

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"We were able to enjoy a lot with that children in the hotel pool, and the breakfast was excellent."

Pamela

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4-star modern hotel in Southampton

Amenities

Novotel Southampton offers a range of amenities such as a fitness center and an indoor swimming pool. The hotel has a dedicated business area with meeting rooms for various corporate needs. Additionally, guests can unwind at the Bar and Restaurant, providing options for dining and drinks.

Rooms

The hotel contains 121 spacious rooms equipped with a flat-screen TV and an en-suite bathroom. Guests appreciate the comfortable bedding and a workspace designed for productivity. Family rooms offer additional options for those traveling with children.

Location

Novotel Southampton is situated near the city center, just a short walk from the Westquay Shopping Centre. The hotel provides easy access to cultural landmarks like the SeaCity Museum and the Mayflower Theatre. The central location enables seamless connections to public transportation.

Dining

On-site dining is available at the Bar and Restaurant, where guests can enjoy a variety of international dishes. The breakfast buffet offers both continental and full English options. Room service is also available for a more private dining experience.

Business Facilities

The hotel includes multiple meeting rooms that cater to different capacities and requirements. Business guests will find high-speed internet access in the meeting areas. Services such as photocopying and printing are also available on-site.

Highlights

Location: near the city center

Rooms: 121 spacious rooms

Dining: Bar and Restaurant

Business: multiple meeting rooms

Wellness: indoor swimming pool

“This hotel strikes me as a dependable choice, particularly for its location a short walk from the train station and shopping center. I noted some find the public spaces more appealing than the guest rooms, where a refresh could enhance the experience. Still, the amenities, including a pool and on-site dining, make it a practical option for a short stay in Southampton.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.8/10Review score

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Highlights from guests

Sports & FitnessWarm Pool!

I enjoyed a lovely swim in a warm pool. Access to the swimming pool was great. The pool and sauna were amazing.

Kevin from Canada

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Guest ParkingEasy Parking

It was always easy to find a spot to park. Parking on site was available. Great location in city centre.

Justyna from Poland

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DiningExcellent Breakfast

Breakfast was excellent and buffet-style, with different varieties to suit all. Good quality. The breakfasts are great.

Hermione from United Kingdom

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Room FeaturesSpacious Room

The room was clean and very big. I was given a big family room, spacious and warm. It was easy to access.

Elizabeth from Australia

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Select your room type

Novotel Southampton offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room
2 persons
25 sq. feet
2 Single beds
Bathtub
Heating
room details
Superior Room
2 persons
25 sq. feet
1 King-size bed
Bathtub
Heating
room details
Double Room
2 persons
25 sq. feet
1 King-size bed
Bathtub
Heating
room details

Show all rooms

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Check-in/ Check-out

Facilities

Novotel Southampton offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Dryer

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games
Children's play area

Spa & Leisure

Sun loungers
Leisure/ TV room
Sauna

Room features

Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

Elements Restaurant and Bar invites guests to enjoy an exciting array of modern and classic dishes, served with a contemporary twist that caters to various tastes. This family-friendly dining venue provides a welcoming atmosphere perfect for both casual dining and special occasions, ensuring every meal is a delightful experience.

Elements
Modern and Classic Dishes
Ambiance
Family-friendly atmosphere designed for comfort and enjoyment.
Key Offerings
A diverse selection of dishes in varying portion sizes, perfect for sharing or savoring on an individual basis.
Reservation
Not needed
Breakfast and Dinner; hours vary

Novotel Southampton Location

1 West Quay Road, Southampton, S015 1RA

Explore Southampton

SeaCity Museum

11 minutes' walk

Local history and maritime heritage showcased. Offers interactive exhibitions and free admission days.

Tudor House and Garden

15 minutes' walk

A historic house with lush gardens. Engaging guided tours and exhibitions make its history come alive.

Southampton City Art Gallery

12 minutes' walk

Home to a diverse art collection, including works by famous artists. Admission is free.

Bargate

14 minutes' walk

A medieval stone gate with historical significance. It offers a glimpse into Southampton's rich past.

Water Sports at Ocean Village

11 minutes' walk

Thrilling water sports like jet skiing and kayaking available. Rentals are provided on-site.

Town Quay Park

13 minutes' walk

Beautiful green space perfect for relaxation, picnics, and leisurely strolls along the waterfront.

Elements Restaurant & Bar

2 minutes' walk

Modern British cuisine with an elegant atmosphere. Perfect for evening dining with a diverse menu.

Nando's

5 minutes' walk

Casual dining specializing in Portuguese flame-grilled chicken. Popular for its vibrant atmosphere.

Grosvenor Casino Southampton

7 minutes' walk

Offers a lively atmosphere with gaming, dining, and live entertainment options for adults.

Nuffield Southampton Theatres City

10 minutes' walk

Hosts a variety of performances including plays and comedies. A vibrant venue with seasonal shows.

Getting around

City Centre
Southampton 11 min · 3000 ft
Airports
Southampton (SOU) 12 min · 4.7 mi
Bournemouth (BOH) 71 min · 29.4 mi
Train
Southampton Central Railway Station 4 min · 1000 ft
St Denys Train Station 33 min · 1.7 mi
Bus
Bus stop 5 min · 1400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of GBP 18.0 per person.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Portuguese, Polish, Hindi

Year renovated:

2012

Number of floors:

Number of rooms:

121

Reviews and Ratings

Feedback about Novotel Southampton from previous guests about their experience.

Review summary

Based on recent reviews

Novotel Southampton is frequently praised for its spacious rooms, often equipped with amenities like coffee machines. Its location is a major draw, being conveniently close to shops, the train station, and the cruise terminal. While some guests have noted noise from nearby highways, many find the hotel a great base for exploring the city and accessing key transport hubs, with easy parking adding to the convenience.

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Review score

Based on 1398 verified reviews

7.6 /10

Very good

71 %

Recommend

Location

8.8/10

Staff

8.7/10

Paid Wi-Fi

6.1/10

Breakfast

6.3/10

Pros

Close proximity

Spotless hotel

Professional staff

Good food

Small pool

Cons

Tired rooms

Noisy fans

Small toilet room

Uncomfortable bed

based on 2296 reviews

4/5

Scarlett from United Kingdom

double room

4 nights in November 2025

Reviewed: February 14, 2026

9/10

complete safe separate toilet hot soup

The room had a fridge, an iron, and a safe. It contained everything needed for my stay. the toilet was separate from the bathroom. That worked fine. soup was the room service option i tried. It arrived homemade and piping hot.

the music from a wedding reception was audible, the room walls trembled.

0 Helpful

David from United Kingdom

Business traveller

Double Room

3 nights in November 2025

Reviewed: January 27, 2026

9.0/10

Comfortable Stay Close to Everything

easy parking cute staff large room coffee machine

The hotel provided easy parking. The reception staff was very cute upon arrival. The room was quite large. It included nice toiletries and a coffee machine.

The hotel gym is a bit small, lacking some equipment for a comprehensive workout.

Location

9/10

The hotel offers a location near the cruise port. Many diverse shops are within walking distance. Ample parking is available .

Rooms

8/10

The room was notably clean. The beds and sofa bed were about queen sized. The provision of water and milk in the fridge was useful.

Service

10/10

Staff was very friendly. The service was excellent from arrival to check-out. The front desk staff was very helpful. They facilitated an early check-in.

Dining

9/10

The restaurant provides great entrées. Main dishes include quality sides. The Portside Table Restaurant offers exemplary service from its staff.

0 Helpful

Jessica from United Kingdom

Family with children

Double Room

3 nights in October 2025

Reviewed: December 26, 2025

6/10

Adequate, but SOME aspects disappointing

missing duvet rude reception

The room was booked for four people. It was only prepared for two though. There were missing bedsheets , a duvet , pillows , and towels. The reception staff did sort things out. I was like I was bothering them when I used the WhatsApp chat to get what I had paid for.

0 Helpful

Dominic from United Kingdom

Family with children

double room

3 nights in November 2025

Reviewed: December 11, 2025

6/10

average stay, some issues

impersonal service climate control

the location proved convenient (especially for accessing nearby attractions).

My experience wasn't stellar. The front desk staff seemed rather indifferent. also, the lack of individual climate control in the room was annoying. the only option was a fan, and requiring whatsapp for service requests felt strangely impersonal.

0 Helpful

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