Haven Hotel, Poole ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

161 Banks Road, Poole, United Kingdom, BH137QL

Near Sandbanks Beach

Very good

7.8

/10

3.6

3.8

Loved by Haven Hotel guests

Great location
Comfortable bedroom
Heated outdoor pool
Spacious room
Friendly staff

"I even had a terrace with sea view where I could see the Isle of Wight."

Michelle W from United Kingdom

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"The location was perfect being in the peninsula helped by our room having double balcony idyllic sea views with the ferry boat chugging back and forth."

Tiggy720 from United Kingdom

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Location

Haven Hotel is located at the tip of the Sandbanks peninsula in Poole, providing direct access to seven miles of award-winning sandy beaches. Guests can easily reach the Purbecks by taking the Shell Bay chain ferry, adding convenience to their seaside adventure. The hotel offers private beach access to Haven Beach, known for its secluded coves.

Dining

The Point restaurant at Haven Hotel serves a menu emphasizing local and sustainable ingredients, recognized for its exceptional quality. Guests can enjoy outdoor dining on the terrace, overlooking breathtaking sea views while savoring meals crafted by Head Chef Jason Hornbuckle. Breakfast and dinner choices cater to diverse tastes, with a focus on the flavors of the South Coast.

Rooms

Haven Hotel offers a variety of room options, including Seaview Double rooms that provide picturesque views of the sea. Deluxe rooms, complete with private balconies, allow guests to enjoy the scenery from the comfort of their space. Families benefit from spacious Superior Family Rooms, featuring a lounge area and two bathrooms.

Wellness

The Haven Leisure Club includes indoor hydrotherapy pools and an outdoor heated pool, both offering stunning ocean views. Guests can unwind in the sauna, steam rooms, or enjoy the sea view hot tub for relaxation. Additionally, the club provides a fully equipped gym for those wishing to stay active during their stay.

Family-Friendly Amenities

Family accommodations at Haven Hotel include spacious Family Rooms, designed to accommodate children up to 14 years old with adjoining bunk beds. The Superior Family Rooms offer additional seating and two bathrooms, making family stays comfortably enjoyable. Outdoor activities on the sandy beaches and swimming in the sea cater to children's interests.

Highlights

Location: direct access to seven miles of beaches

Dining: The Point restaurant

Rooms: Seaview Double

Wellness: Haven Leisure Club

“Nestled at the tip of Sandbanks peninsula, this four-star establishment strikes a unique balance, offering aquatic adventures and safe beach access alongside a touch of historical charm. From sea-view rooms with balconies to the fine dining at The Point restaurant, recognized for its local cuisine, the hotel caters to both relaxation and family fun. Its wellness facilities, including hydrotherapy pools, further underscore its appeal as a seaside retreat.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.6/10Review score

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Highlights from guests

Guest ParkingHassle-Free Parking

Plenty of parking spaces were available. It made arrival and departure easy and stress-free. No searching for a spot!

Robert from Canada

Review on

Spa & LeisureRejuvenating Escape

The steam room was a highlight. Also, I enjoyed access to both indoor and outdoor heated pools during my stay.

Chloe from Australia

Review on

BedroomKing-Size Comfort

The super king-size bed was very comfortable. High-quality bed linen helped me get a good night's sleep.

Emily from United Kingdom

Review on

DiningTerrace View

The option to dine outside with beautiful views was amazing. The best Aperol spritz ever!

Daniel from France

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Select your room type

Haven Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

2 persons

295 sq. feet

1 Double bed

Heating

Bathtub

room details

Deluxe Double Room

2 persons

295 sq. feet

1 Double bed

Coffee machine

Heating

room details

Double Room Sea View

2 persons

230 sq. feet

1 Double bed

Heating

Bathtub

room details

Double Room Harbour View Balcony

2 persons

250 sq. feet

1 Double bed

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Facilities

Haven Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle

Services

Pet amenities available
Housekeeping
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Plunge pool
Seasonal outdoor pool
Indoor swimming pool
Beach access
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Back massage
Full body massage
Foot massage

Room features

Heating
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

The Haven Hotel offers delightful dining experiences that embrace international flavors and stunning seaside views. From elegant dinners to indulgent afternoon tea by the water's edge, each venue invites guests to savor each moment amid breathtaking surroundings.

The Point

International fine dining

Ambiance

An elegant restaurant featuring panoramic views of Poole Bay, with options for alfresco dining or relaxing in the bar/lounge area.

Key Offerings

Guests can indulge in freshly made sandwiches, salads, and a selection of delectable hot dishes, alongside drinks while basking in the ocean breeze. The atmosphere allows for both casual lunches and refined dinner settings.

Reservation

Recommended

Open for dinner and high tea

Haven Hotel Location

161 Banks Road, Poole, United Kingdom, BH137QL

Map view

161 Banks Road, Poole, United Kingdom, BH137QL

City landmarks

Beach

Sandbanks Beach

3900 ft

Castle

Brownsea Castle

4300 ft

Island

Brownsea Island

1.3 mi

Landmark

Brownsea Island Nature Reserve

4100 ft

Landmark

Shell Bay

2500 ft

Landmark

St Nicolas

2200 ft

Island

Brownsea Island Scout camp

1.4 mi

Church

Church of Saint Mary

4000 ft

Garden

Compton Acres

1.9 mi

Nature reserve

DWT Brownsea Nature Reserve

4100 ft

Landmark

Bramble Bush Bay

4200 ft

Beach

A Beach in Studland

1.3 mi

Landmark

Sandbanks

4900 ft

Beach

Bournemouth Beach

3.9 mi

Beach

Knoll Beach Studland

1.2 mi

Nearby

Guglielmo Marconi

300 ft

Sandbanks Ferry Terminal

500 ft

South West Coast Path Endmarker

2000 ft

Restaurants

Shell Bay Seafood Restaurant

2500 ft

Ferry Road

Sandbanks Yacht Co

3400 ft

30-32 Panorama Road Sandbanks

Caff Breakfast Kitchen

3100 ft

6 Banks Road

Explore Poole

Local Activities & Dining

Sandbanks Beach

14 minutes' walk

Beautiful sandy beach known for its calm waters and vibrant atmosphere, perfect for sunbathing and swimming.

Brownsea Castle

17 minutes' walk

Historic castle surrounded by beautiful gardens, offering guided tours and stunning views of the surrounding area.

Shell Bay

10 minutes' walk

Picturesque beach known for its scenic vistas and opportunities for beachcombing and picnicking.

Water Sports

14 minutes' walk

Thrilling water sports available at nearby Sandbanks Beach, including jet skiing and paddleboarding. Rentals offered onsite.

Coastal Walks

8 minutes' walk

Relaxing walks along the South West Coast Path, featuring stunning sea views and opportunities for wildlife spotting.

Shell Bay Seafood Restaurant

9 minutes' walk

Casual eatery specializing in fresh seafood with a relaxed atmosphere and stunning waterfront views.

Sandbanks Yacht Co

13 minutes' walk

Upscale dining venue with a maritime theme, featuring seasonal dishes made from locally sourced ingredients.

St Nicolas Church

10 minutes' walk

Historic venue often hosting concerts and community events; a great way to enjoy local culture in a beautiful setting.

Bournemouth Beach Nightlife

15 minutes' drive

Vibrant nightlife scene with a range of bars and clubs, perfect for a night out with friends or couples.

Getting around

City Centre

Poole7 min · 2.9 mi

Airports

Bournemouth (BOH)29 min · 11.7 mi

Southampton (SOU)94 min · 38.7 mi

Train

Parkstone Railway Station7 min · 2.8 mi

Parkstone Train Station7 min · 2.8 mi

Bus

Bus stop7 min · 2.8 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Paid Private parking is possible on site.

Internet

Wireless internet is available in for free.

Breakfast

A continental breakfast is served at affordable prices.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Portuguese, Hungarian, Polish

Year renovated:

2009

Number of floors:

Number of rooms:

Former name

FJB Collection - The Haven

Reviews and Ratings

Feedback about Haven Hotel from previous guests about their experience.

Review summary

Based on recent reviews

The Haven Hotel enjoys a prime location right by Poole Harbour and the chain ferry, making it ideal for exploring. Many guests appreciate the spacious and clean rooms, some featuring balconies with fantastic sea views. The restaurant is often praised, and the variety of breakfast options is generally well-received, though some have noted a preference for table service. While the hotel is highly regarded, a few guests have felt that the pool area appears somewhat tired.

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Review score

Based on 616 verified reviews

7.6/10

Very good

74%

Recommend

Location

9.6/10

Comfort

8.4/10

Value for money

7.0/10

Breakfast

7.3/10

Pros

Excellent location

Helpful staff

Clean rooms

Spacious room

Good breakfast

Cons

Slow service

Run-down hotel

Noisy fan

based on 2087 reviews

3.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Haven Hotel

Is it possible to bring my well-behaved black lab with me during my stay?

12 November 2024

Unfortunately, this hotel does not permit dogs. Kindly arrange for alternative accommodations.

What time of year offers the best beach holiday experience here?

25 January 2025

The ideal months for a sunny beach holiday are July and August, although the beachfront can be enjoyed year-round.

Are there options available if I want to include a child in my booking?

7 February 2025

The Sea View Double Rooms without Balcony accommodate only 2 guests. However, larger Family Rooms or Double Rooms can accommodate an extra bed or sofa bed for children.

Are spa treatments included in the amenities provided to guests?

15 March 2025

Guests enjoy complimentary access to hotel facilities, including swimming pools, sauna, hot tub, and gym; however, spa treatments are no longer available.

Can travelers expect ample parking space, and is there any charge for it?

10 April 2025

The hotel has sufficient parking spaces, including 3 Tesla charging points for guests, all offered at no extra cost.

What are the check-in and check-out times at the hotel?

18 May 2025

Check-in starts at 3 PM, and check-out is required by 11 AM.

Is there an option for guests to dine on-site for dinner?

22 June 2025

Dinner is not included in the rates but is available for purchase directly at the hotel.

Are there any dog-friendly accommodations within the hotel?

30 July 2025

There are a limited number of dog-friendly rooms available. It's best to contact the hotel directly to inquire about availability.

Can guests request a twin-bedded room?

12 August 2025

Twin rooms can be arranged upon request, so be sure to mention this when making a booking.

Are the hotel rooms designed to minimize noise disturbances?

19 September 2024

Unfortunately, the rooms are not soundproofed, so some noise may be heard.

Can visitors enjoy the outdoor pool during off-peak seasons?

3 October 2024

The outdoor pool is seasonal and may not be open during winter months.

Are small dogs allowed within the hotel premises?

28 November 2024

Yes, the hotel is pet-friendly, but it's advisable to confirm room availability before booking.

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