Shibuya Excel Hotel Tokyu, Tokyo ➤ Reviews, Rooms & Prices 2026

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Shibuya Excel Hotel Tokyu Tokyo Exterior photo

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Key details

About the Hotel

Shibuya Mark City Building, 1-12-2, Dogenzaka, Shi, Tokyo, Japan, 150-0043

Steps from Shibuya Crossing

Great

8.8

9.2

/10

4.3

4.2

Loved by Shibuya Excel Hotel Tokyu guests

Convenient location
Spacious rooms
Fast elevators
Excellent service

"In fact the view from the glass lift is probably Scramble crossings best view."

Morris from Australia

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"We're on the 23rd floor, can't hear any street noise at all."

Sherry B from United States

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"The room was plenty spacious enough for a single traveler (and probably would be for two people as well) and I love how the property was attached to the market below."

Tyler from United States

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Location

Shibuya Excel Hotel Tokyu is located directly above Shibuya Station, offering seamless access to Tokyo's public transport system. The hotel is positioned within a vibrant commercial district surrounded by shopping, dining, and entertainment options. Visitors can easily reach attractions such as the famous Shibuya Crossing and Meiji Shrine.

Rooms

The hotel features 408 guest rooms including 13 suites, all equipped with panoramic views over Shibuya. Each room includes a comfortable bed and contemporary furnishings to accommodate guests' needs. The luxurious bathrooms come with a bathtub and shower, contributing to a relaxing stay.

Dining

Culinary options at Shibuya Excel Hotel Tokyu include the on-site restaurant, which specializes in Japanese cuisine, setting a stage for an authentic dining experience. The hotel offers breakfast with a buffet selection including both Japanese and Western dishes. Guests looking for refreshments can enjoy the lobby lounge featuring beverages and light snacks.

Business Facilities

Shibuya Excel Hotel Tokyu includes flexible meeting spaces tailored for various business needs. The hotel offers advanced audiovisual equipment to facilitate presentations and conferences. Complimentary business services such as faxing and copying are available to support professionals.

Family-Friendly Amenities

Shibuya Excel Hotel Tokyu welcomes families, providing rooms with ample space and comfort. Children can enjoy special menus available at the on-site restaurant, accommodating younger guests. The hotel's prime location allows easy access to family-friendly attractions in the Shibuya area.

Highlights

Location: Above Shibuya Station

Rooms: 408 guest rooms with panoramic views

Dining: On-site restaurant specializing in Japanese cuisine

Business: Flexible meeting spaces and audiovisual equipment

“Location is a true asset, placing you directly in the heart of Shibuya with easy access to transport. I'm particularly drawn to the rooftop restaurant, which seems to offer both excellent food and incredible views. If you're after convenience and a vibrant urban experience, this could be a strong choice.”

Anna BlackEditor-in-Chief at Tohotel

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Select your room type

Shibuya Excel Hotel Tokyu offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room Non-Smoking

2 persons

325 sq. feet

2 Single beds

Shower

Heating

room details

Standard Triple Room Non-Smoking

2 persons

370 sq. feet

3 Single beds

Shower

Heating

room details

Superior DoublePremier Non-Smoking

2 persons

325 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Single Room Non-Smoking

2 persons

220 sq. feet

1 Single bed

Shower

Heating

room details

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Facilities

Shibuya Excel Hotel Tokyu offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

Non-smoking rooms
Car park
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
Coffee shop
Vending machines

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Shibuya Excel Hotel Tokyu Location

Shibuya Mark City Building, 1-12-2, Dogenzaka, Shi, Tokyo, Japan, 150-0043

Map view

Shibuya Mark City Building, 1-12-2, Dogenzaka, Shi, Tokyo, Japan, 150-0043

City landmarks

Landmark

Cherry blossom viewing

1.9 mi

Mall

Takeshita Street

1.0 mi

Park

Yoyogi Park

4400 ft

Garden

Shinjuku Gyoen National Garden

1.9 mi

Tower

Tokyo Tower

2.6 mi

Mall

Omotesando

5100 ft

Museum

Meiji Jingu Shrine

1.4 mi

Landmark

Meiji Jingu

1.7 mi

Market

Tsukiji Market

4.0 mi

Museum

The National Art Center

1.6 mi

Landmark

Cat Street

4200 ft

Shopping Area

Yebisu Garden Place Tower

1.4 mi

Landmark

NHK Studio Park

3100 ft

Museum

Museum of Yebisu Beer

1.4 mi

Landmark

Ota Memorial Museum of Art

4800 ft

Museum

Kokugakuin University Museum

4500 ft

Garden

Meguro Sky Garden

1.1 mi

Museum

Nezu Museum

1.2 mi

Stadium

National Yoyogi Stadium

4100 ft

Museum

Yamatane Museum of Art

1.1 mi

Nearby

2 Chome-1 Dogenzaka

Hachiko Memorial Statue

700 ft

2 Chome-2-１ Dogenzaka

Shibuya Crossing

500 ft

Mall

Hikarie

1800 ft

28-6 Udagawacho

MEGA Don Quijote

1100 ft

Square

Hachiko

600 ft

2 Chome-24-1 Dogenzaka

Bunkamura

1700 ft

1 Chome-1-1 Dogenzaka

Moyai Statue

600 ft

Mall

Shibuya109

600 ft

Shopping Area

Shibuya Mark City

700 ft

Mall

Magnet by Shibuya 109

700 ft

Restaurants

Starbucks Coffee Shibuya Tsutaya

1000 ft

21-6 Udagawacho Q Front Bldg. B1F

maidreamin SHIBUYA

1300 ft

30-1 Udagawacho B1F Horaiya Bldg.

Tsubame Grill Shibuya Mark City

100 ft

1-12-3 Dogenzaka Shibuya Mark City Restaurants Avenue 4F

Estacion Cafe

100 ft

1-12-2 Dogenzaka Shibuya Mark City Shibuya Excel Hotel Tokyu 5F

La casa di Nao

300 ft

1-12-3 Dogenzaka Shibuya Mark City East Mall 4F

star star

700 ft

17-10 Sakuragaokacho Yoshino Bldg. 3F

Explore Tokyo

Explore Shibuya

Shibuya Crossing

2 minutes' walk

Shibuya Crossing showcases the hustle of Tokyo with its iconic scramble, perfect for photos and experiencing the city's energy.

Hachiko Memorial Statue

3 minutes' walk

The Hachiko Memorial honors the loyal dog famous for waiting for his owner. A must-visit for pet lovers and photo enthusiasts.

NHK Studio Park

12 minutes' walk

NHK Studio Park offers insight into Japanese broadcasting with interactive exhibits. Great for families seeking educational fun.

Yoyogi Park

17 minutes' walk

Yoyogi Park is ideal for leisurely strolls, picnics, and people-watching among lush greenery and vibrant activity all year round.

Shopping at Takeshita Street

20 minutes' walk

Takeshita Street is a youth-oriented shopping haven packed with quirky shops, trendy fashion, and delicious crepes.

Relaxation at Shibuya Fureai Botanical Center

15 minutes' walk

A quiet escape, the Shibuya Fureai Botanical Center features diverse plants and serene paths perfect for unwinding in nature.

Estacion Cafe

1 minute' walk

Estacion Cafe offers a cozy atmosphere and a menu filled with international dishes, perfect for a quick meal or coffee break.

Tsubame Grill Shibuya Mark City

1 minute' walk

Tsubame Grill specializes in hearty grilled dishes, with a casual vibe and fresh ingredients. Great choice for meat lovers.

Shibuya Nightlife

5 minutes' walk

Shibuya's vibrant nightlife includes bars and clubs with varied themes, perfect for fun evenings with music and friends.

Live Music at Okaeri

10 minutes' walk

Okaeri offers live music events in a welcoming environment, showcasing local talent. Ideal for an evening out with friends.

Getting around

City Centre

Tokyo6 min · 2.2 mi

Airports

Tokyo International (HND)31 min · 12.8 mi

Narita International (NRT)113 min · 46.7 mi

Train

Shibuya Railway Station3 min · 700 ft

Underground

Shibuya Station (Subway)3 min · 700 ft

Meiji-jingumae 'Harajuku'16 min · 4300 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible at a location nearby at JPY 3000 per day.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs JPY3,500 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Year renovated:

2007

Number of floors:

Number of rooms:

342

Reviews and Ratings

Feedback about Shibuya Excel Hotel Tokyu from previous guests about their experience.

Review score

Based on 2128 verified reviews

8.9/10

Great

92%

Recommend

Breakfast

7.8/10

Cleanliness

9.0/10

Comfort

9.1/10

Facilities

8.7/10

Free Wi-Fi

8.9/10

Location

9.7/10

Paid Wi-Fi

7.2/10

Staff

9.1/10

Value for money

8.0/10

Pros

Fantastic location

Welcoming reception

Grocery store

Temperature control

Cons

Noisy room

Firm bed

Tough hotel

Confusing navigation

based on 1497 reviews

4/5

Elena from Spain

Single

standard twin room non-smoking

4 nights in November 2025

Reviewed:January 08, 2026

9.3/10

excellent location, great access

fantastic locationeasy accesssmooth arrivalconvenient store

The hotel location was fantastic. it's close to shibuya crossing with easy access to the jr lines heading to narita, as well as local lines. the limousine bus from haneda airport dropped us off right at the entrance. This made our arrival very smooth. a 7-eleven store is conveniently located next to the hotel, which i visited several times.

the signage directing from the train station to the hotel was somewhat lacking, though i managed to find my way eventually.

Rooms

9/10

the room featured a spacious layout, nice for comfortable movement even with luggage. i found the bed to be comfortable, and the bathroom was well-appointed. superb wifi access was available at no extra cost during my entire stay.

Facilities

9/10

the hotel has direct access to shibuya station, providing connectivity to various subway lines and the narita express. luggage shipping services are available through the concierge, a valuable service i found helpful.

Location

10/10

the location is near the shibuya crossing. there are many food options available nearby. the hotel is connected to rail transportation leading to all city points. shopping opportunities abound right outside the hotel doors!

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Anna from United Kingdom

Couple

Excel Twin Room Non-Smoking

4 nights in November 2025

Reviewed:December 09, 2025

9.3/10

Fantastic Stay in Shibuya

helpful stafffree waterspacious layoutnice view

The staff was very helpful when I needed help with directions. I really like getting free water from reception. My room had a spacious layout and a nice view of the city. I had a double superior and it met my expectations.

I think that certain rooms are not up to standard.

Rooms

9/10

My room had a partial view of the scramble crossing and the huge screens with ads. This hotel provides several exits, one goes to the metro station. I appreciate that one bus stop is a hundred meters from one entrance.

Dining

9/10

The hotel provides millions of restaurants to choose. I enjoy that I can find different styles of food like Japanese or Western. I am thankful that there are so many options nearby.

Location

10/10

This location is in the heart of Shibuya. This hotel is located right above the train and subway station. I appreciate that the airport bus stops right in front of the entrance doors to the hotel.

0 Helpful

Anna from United Kingdom

Couple

Standard Twin Room Non-Smoking

3 nights in June 2025

Reviewed:September 07, 2025

9.5/10

Excellent location, gratitude for great service

perfect locationhelpful staffluggage forwardingwater bottles

Hotel have a perfect location connected to the station. Staff go out of their way to help. I appreciate free water bottles by front desk after city walking.

I found the hotel asked for full room payment during check in which I did not expect.

Rooms

9/10

The room included free tea and coffee. This was awesome. Room had adequate size. a very clean state. Two free water are availables, which helped a lot after long walks.

Dining

9/10

Breakfast buffet served good options and have magnificent city view. Quality were awesome. I recommend adding breakfast buffet option. Remember that must pay directly for any service.

Location

10/10

The hotel located next the famous crossing and also adjacent the train station. Supermarket and many restaurants are nearby with easy access. Public transportation is also accessible.

Service

10/10

Staff was friendly and very helpful, I am grateful. The staff was accomodating and catered to requests as possible. Check-in was smooth and efficient process I found.

0 Helpful