Copthorne Hotel Merry Hill-Dudley Exterior photoCopthorne Hotel Merry Hill-Dudley Exterior photoCopthorne Hotel Merry Hill-Dudley Exterior photo
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From67US$ /night
Check-in
05Jun2026Select date
Check-out
06Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

The Waterfront, Level Street, Dudley, United Kingdom, DY5 1UR
-
Adjacent to the historic canal marina
Great
8.2
8.3
/10
4.0
4.1
/5

4-star waterfront hotel in Dudley

Hotel Amenities

Copthorne Hotel Merry Hill-Dudley is situated by a historic canal marina, offering 138 en-suite rooms along with a leisure club. The hotel presents meeting and event spaces accommodating up to 570 guests, making it suitable for various functions. Guests enjoy complimentary off-street parking, enhancing the convenience of their stay.

Rooms

With a variety of room types, the hotel caters to different preferences and needs. Options include Superior Waterfront Rooms with floor-to-ceiling windows, Executive Suites with separate living areas, and luxury Family Rooms accommodating up to four guests. The M Club Rooms offer additional benefits such as panoramic views and complimentary breakfast.

Location

Located just minutes from Merry Hill Shopping Centre, the hotel provides easy access to popular attractions like Cadbury World and Dudley Zoo. The scenic waterfront setting allows for leisurely strolls along the canal marina. Additionally, the hotel is only 12 miles from Birmingham, making it accessible to city amenities.

Wellness

The hotel boasts a fully equipped leisure club with facilities including an indoor swimming pool, sauna, and steam room. Guests can relax and rejuvenate with a selection of therapeutic treatments at the spa. The available spa day packages offer a variety of experiences, allowing for complete wellness.

Dining

Faraday's Restaurant and Bar overlooks the picturesque Dudley Canal, serving British cuisine throughout the day. The menu includes an a la carte selection for lunch and dinner, supported by daily specials. Guests can unwind in the bar area, which includes a terrace providing views of the canal basin.

Highlights

Location: Situated by a historic canal marina

Rooms: 138 en-suite rooms with various types

Dining: Faraday's Restaurant and Bar with canal views

Wellness: Indoor swimming pool and sauna

“The waterfront location provides unique views from well-appointed rooms, especially those overlooking the canal marina. Its extensive leisure facilities and spa could position the hotel as a wellness destination within Dudley. The TripAdvisor Travellers' Choice Award 2024 is a testament to a commitment to guest experience, though some reports suggest inconsistencies in service delivery relative to advertised packages.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Copthorne Hotel Merry Hill-Dudley offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
2 persons
270 sq. feet 
1 Double bed
Shower
Heating
Standard Waterfront King Room
2 persons
270 sq. feet 
1 Double bed
Shower
Heating
Standard Room One Double Bed One Single
2 persons
270 sq. feet 
1 Single Bed or 1 Double Bed
Shower
Heating
Standard Waterfront Family Room One King Bed one Single Bed
2 persons
270 sq. feet 
1 Single Bed or 1 Double Bed
Shower
Heating
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Facilities

Copthorne Hotel Merry Hill-Dudley offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Locker room
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Steam room
  • Jacuzzi
  • Shallow end

Room features

  • Heating
  • Soundproofed rooms
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Faradays Restaurant at Copthorne Hotel Merry Hill Dudley presents a delightful blend of traditional British fare and local cuisine, crafted to suit any dietary preference. With a family-friendly atmosphere and options for romantic dining, guests can enjoy a satisfying experience in a relaxed setting close to the city's vibrant shops and bars.
Copthorne Hotel Merry Hill-Dudley Restaurant photo
Copthorne Hotel Merry Hill-Dudley Restaurant photo
Copthorne Hotel Merry Hill-Dudley Restaurant photo

Faradays

Traditional British and Local
Ambiance
A relaxed bar and airy restaurant, perfect for family gatherings or intimate dinners.
Key Offerings
An à la carte menu featuring daily specials from the culinary brigade, highlighting local ingredients and seasonal flavors.
Reservation
Reservations are recommended.
Lunch: 12:00 PM - 2:00 PM; Dinner: 5:30 PM - 9:30 PM, Daily.

Copthorne Hotel Merry Hill-Dudley Location

The Waterfront, Level Street, Dudley, United Kingdom, DY5 1UR
Map view
The Waterfront, Level Street, Dudley, United Kingdom, DY5 1UR
Nearby
Merry Hill Shopping Centre
1700 ft
Scallywags Indoor Play & Party
1600 ft
Pagoda
Fat Yue Buddhist Monastery
1800 ft
Restaurants
SOHO Coffee Co
1000 ft
29A Merry Hill
Druckers
3100 ft
Unit L78
Essence Of India
1700 ft
148-150 high street Brierley hill
Delhi Divan
1700 ft
148 High Street Brierley Hill
Pizza Express
3000 ft
Lower Mall The Food Court Brierley Hill
Marks & Spencer Cafe
2300 ft
The Merryhill Centre Pedmore Road
Little Dessert Shop Merry Hill
3100 ft
Merry Hill Intu Centre
Frankie & Bennys
3300 ft
The Merry Hill Centre
Explore Dudley
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Black Country Living Museum
Black Country Living Museum
10-minute drive
An open-air museum showcasing the industrial heritage of the Black Country with interactive exhibits and guided tours.
Dudley Zoo and Castle
Dudley Zoo and Castle
45 minutes walking
Home to over 1,000 animals and the historic Dudley Castle, offering fun for families and history enthusiasts alike.
Saltwells Local Nature Reserve
Saltwells Local Nature Reserve
20 minutes walking
A serene natural reserve featuring diverse wildlife and walking trails, perfect for a relaxing escape from the urban setting.
intu Merry Hill
intu Merry Hill
12 minutes walking
A large shopping center with over 200 stores, dining options, and entertainment, ideal for a day of leisure and shopping.
Tranquil Spa Merry Hill
9 minutes walking
A spa offering a range of relaxing treatments, perfect for unwinding after a day of sightseeing.
Walking Along Pensnett Canal
15 minutes walking
A scenic walk along the canal, providing a leisurely outdoor experience suitable for visitors wanting fresh air and exercise.
Birmingham Metropolitan College Art & Design Centre
9 minutes walking
A cultural hub showcasing contemporary art exhibitions and student works, ideal for art lovers and curious minds.
Essence Of India
Essence Of India
7 minutes walking
An inviting restaurant offering authentic Indian cuisine with vegetarian options, perfect for a flavorful dinner.
Pizza Express
Pizza Express
11 minutes walking
A casual dining spot known for its delicious pizzas and comfortable family atmosphere, good for casual lunches or dinners.
SOHO Coffee Co
SOHO Coffee Co
4 minutes walking
A cozy café offering a variety of coffees, pastries, and light bites, ideal for a quick breakfast or afternoon break.
Delph Locks
Delph Locks
10 minutes walking
A picturesque area with charming canals, great for leisurely walks while enjoying the peaceful atmosphere.
Local Live Music Venues
varying distance
Various local venues host live music events, from jazz nights to indie bands, offering vibrant nightlife for all ages.
Getting around
City Centre
Dudley5 min  ·  2.1 mi
Airports
Birmingham (BHX)52 min  ·  21.5 mi
Gloucestershire (GLO)116 min  ·  47.8 mi
Bus
Bus stop6 min  ·  2.4 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Paid Private parking is possible on site.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP15 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
88

Reviews and Ratings

Feedback about Copthorne Hotel Merry Hill-Dudley from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests often appreciate the Copthorne Hotel Merry Hill-Dudley for its spacious and clean rooms, some featuring comfortable beds and delightful extras like complimentary water, snacks, and tea/coffee making facilities, with nice canal views. Its location proves convenient, near the canal, Black Country Living Museum and a large shopping mall. Some guests have mentioned that the hotel appears dated, and the bathrooms could be cleaner. Breakfast receives positive feedback for its hot and continental options, sometimes enjoyed in the outdoor area.
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Review score
Based on 2158 verified reviews
8.2/10
Great
81%
Recommend
Staff
8.9/10
Location
8.8/10
Paid Wi-Fi
5.1/10
Breakfast
7.4/10
Pros
Spacious rooms
Friendly staff
Good breakfast
Cons
Awful restaurant
Guest reviews
based on 2158 reviews
8.2/10
based on 1389 reviews
4/5
based on 3987 reviews
8.2/10
Graham from United Kingdom
Standard Double Room
3 nights in November 2025
|
Reviewed: January 13, 2026
6/10

adequate, but nothing special

good breakfastdusty roomindifferent staff
the breakfast was good.
the room was old and tired. i found dust in several places and the bathroom needed a deep clean.
0 Helpful
Daniel from United Kingdom
Family with children
Standard Double Room
3 nights in November 2025
|
Reviewed: December 23, 2025
7/10
helpful staffclean roombad pillowsbath drainage
The room was tidy and clean. The staff members were amazingly helpful. EVERYTHING was AMAZING!!!
The pillows were not good. I reminded me of they were full of rocks. The bath filled with water. It would not drain when showering.
0 Helpful
paul from united kingdom
Single
standard double room
3 nights in November 2025
|
Reviewed: December 13, 2025
8.5/10

a solid hotel stay

hotel gymlarge bathvarious fruitshelpful staff
the hotel gym included a treadmill and several weights. the room had a large bath. the hotel breakfast included various fruits. the hotel staff seemed helpful .
the hotel parking filled up quickly one evening.
Dining
9/10
Breakfast includes various fruits such as melon and berries. Bread, and pastries are freshly baked and available daily. The hotel restaurant offers a diverse menu with vegetarian options for both lunch and dinner.
Facilities
8/10
The hotel gym has a treadmill. Free weights are also available for guest use. the swimming pool is a decent size and maintains a warm temperature. A jacuzzi is located next to the pool. The hotel has on-site parking.
Service
8/10
The reception desk operates 24 hours. The staff quickly addressed a minor request i made. i found them to be helpful and polite. the hotel offers a wake-up call service. This operated promptly.
Rooms
9/10
The room featured a king-size bed. the room included a tv. The bathroom provided towels. There was shampoo. a hairdryer was in the bathroom. i liked having a bath in the room!
0 Helpful
|
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John from United States
Standard Double Room
3 nights in November 2025
|
Reviewed: December 03, 2025
9/10
ample parkingshopping centerfresh breakfast
I found ample parking space , made arrival very easy. the hotel sits conveniently near the merry hill shopping center. i liked the food choices available for breakfast. It was regularly replenished to ensure freshness.
the bathroom tap did not extend far enough over the sink, this caused water to splash onto the surrounding counter.
0 Helpful
ethan from united kingdom
Single
standard double room
3 nights in November 2025
|
Reviewed: November 27, 2025
9/10

smooth stay near the mall

netflix servicespacious bathroomminimal decorample parking
The room offered netflix. It provided easy entertainment. the bathroom was lovely, and everything felt quite spacious. i appreciated the minimal decor. It kept the room uncluttered. the premises had ample parking, a considerable benefit.
the towels were not very big, and they felt quite flat, which wasn't ideal after using the pool.
Dining
9/10
Breakfast included a wide selection of cereals and yogurts. Fresh fruit was available. i noticed continental breakfast options plus toast, croissants, and eggs. bacon, sausages, and baked beans were also available. The variety was comprehensive.
0 Helpful
|
Show more
Michael from United Kingdom
Family with children
Standard Room One Double Bed One Single
3 nights in June 2025
|
Reviewed: July 29, 2025
7/10
great choicehelpful staffquieter roommoldy shower curtainrusty sealantburnt wedge
the breakfast had a great choice. it suited all tastes i think. the staff were very friendly and helpful, specially the gentleman on reception. he moved us to a quieter room when the disco started.
the bathroom i see was dirty with a moldy shower curtain. there was also mouldy rusty sealant around the bath and shower plus no plug for the bath. the chips with my meal were burnt rubbery wedges that wasn't fresh at all and tasted terrible, i couldn't even eat them.
0 Helpful
Questions of the users
About Copthorne Hotel Merry Hill-Dudley
Is there an extra fee for accessing the pool and wellness facilities during my stay?
15 November 2024
Access to the pool and wellness facilities is included in the booking rate, except for any beauty treatments that incur additional charges.
Are mini bars available in the hotel rooms?
20 December 2024
While fridges are provided in all rooms, mini bars are not available.
Are the swimming pool and jacuzzi part of the room rate?
10 January 2025
Yes, the swimming pool and jacuzzi usage is included in the room rate.
Are pets permitted in the hotel?
5 February 2025
Only service dogs are allowed within the hotel premises.
What time can guests check in on the day of arrival?
18 March 2024
Check-in is available from 14:00 on the day of arrival.
How far is the hotel from the Black Country Living Museum?
25 April 2025
The hotel is located approximately 5 kilometers from the Black Country Living Museum.
Is there a sauna facility available at the hotel?
7 May 2024
Yes, there is a sauna located in the leisure facilities for guest use.
Is it necessary to pre-book afternoon tea?
12 June 2024
Yes, afternoon tea must be booked at least 48 hours in advance.
Do the rooms accommodate smoking guests?
30 July 2024
The hotel does not offer any smoking rooms.
Is there a gym available for guests during their stay?
22 August 2024
A gym is available on-site for guests to use.
What dining options are available at the hotel?
17 September 2024
The hotel features an on-site restaurant and bar providing a variety of dining options from light meals to hearty dinners.
Is there a rewards program for booking directly?
1 October 2024
Yes, booking directly qualifies guests for complimentary Wi-Fi access and exciting rewards.

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