Jen Penang Georgetown By Shangri-La, George Town
About the Hotel
Rooms and Suites
JEN Penang Georgetown by Shangri-La has 443 rooms with air conditioning, pillow menus, and laptop-compatible safes. Rooms feature Malaysian decor, laptop-friendly workspaces, and views of Georgetown. Options include Deluxe King and Twin Rooms, Family Rooms, and Apartments. Apartments have kitchenettes, washing machines, and refrigerators. Inter-connecting rooms are available, featuring a Deluxe King connected to a Deluxe Twin. Some suites provide access to the Club Lounge, open daily from 11 AM to 9 PM, with refreshments, evening drinks, and snacks. Breakfast for Club Lounge guests is served at Café Jen.
Dining Options
Guests can dine at the Lobby Lounge for drinks, cakes, and coffee. Café Jen is a buffet restaurant with Asian and international dishes, specializing in local cuisine. The in-house restaurant offers buffet and a la carte meals for breakfast, lunch, and dinner. Many dining options are available near the hotel.
Leisure Amenities
Recreational amenities include a 24-hour health club, an outdoor pool, and a sauna. A rectangular-shaped pool with an adjacent kids' pool and loungers is available. Guests have access to the outdoor swimming pools at the Golden Sands Resort at Batu Ferringhi Beach.
Location and Transport
JEN Penang Georgetown by Shangri-La is in the heart of Georgetown, a UNESCO World Heritage Site. It is close to commercial, business, and shopping areas, including Prangin Mall and 1st Avenue Mall (0.3 km). Landmarks nearby include Fort Cornwallis (2 km), Padang Kota Lama (0.5 km), The Camera Museum (1.5 km), and Little India (1 km). The hotel is a 10-minute drive to the center of Georgetown, a 15-minute drive to Khoo Kongsi, and a 25-minute drive to Batu Ferringhi Beach. Penang International Airport is 20 km away. A complimentary shuttle bus runs between the city and the beach, with a scheduled service to Batu Ferringhi and selected industrial zones.
Hotel Services
The 24-hour front desk offers currency exchange, tour arrangements, ticketing, and concierge services. Additional amenities include complimentary wireless internet, concierge services, and babysitting/childcare. The hotel offers family rooms and apartments with child-friendly amenities, babysitting services, and children's meal plans. Designated smoking areas are available outside. If the hotel parking is full, alternative parking arrangements are made. Shangri-La Circle members with dine-in adults can enjoy complimentary buffet meals for up to two children (6 and under) at all-day dining venues.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Table tennis
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
- Children's pool
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Spa & wellness centre
- Sauna
- Steam room
- Shallow end
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Washing machine
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
Location
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