Merchant Hotel, George Town ➤ Reviews, Rooms & Prices 2026

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Merchant Hotel George Town Exterior photo

Merchant Hotel George Town Interior photo

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Key details

About the Hotel

55, Jalan Penang, George Town, Malaysia

Close to Rainbow Skywalk at Komtar

Very good

7.3

7.1

/10

3.4

Loved by Merchant Hotel guests

Helpful staff
Good breakfast
Ideal location
Comfortable beds
Spacious rooms
Good parking

"Location was fantastic. It's located in Penang Road."

Ravin from Malaysia

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"Very comfortable bed."

Pebble_Ultimate from Singapore

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"The location is superb! Easy to walk to around Georgetown, very close to many nice restaurants and easy access to food/shops"

Izaan from United Kingdom

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Rooms

Merchant Hotel offers 30 guest rooms, each equipped with premium bedding and a private bathroom. The rooms feature contemporary design with local cultural touches, enhancing the experience of staying in George Town. Various room categories accommodate different guest needs, including family rooms and spacious suites.

Location

Situated in George Town, Merchant Hotel is conveniently located for exploring local attractions and cultural sites. The hotel is near popular dining options, street art, and historical landmarks, providing easy access to urban exploration. The vibrant atmosphere of George Town enhances the overall guest experience.

Dining

The hotel includes an on-site restaurant that serves a selection of local and international dishes. Guests can enjoy dining options that highlight the rich culinary heritage of Penang. Room service is also available for those who prefer to dine in their accommodations.

Wellness

Merchant Hotel offers wellness services, including spa treatments designed to help guests relax and rejuvenate. The spa employs traditional techniques alongside modern approaches to provide effective treatments. Guests can choose from a variety of wellness packages tailored to individual needs.

Business Services

The hotel provides business facilities, including meeting rooms and high-speed internet access. These amenities cater to corporate travelers, making it suitable for small meetings and events. The professional staff is available to assist with planning and execution of business needs.

Highlights

Location: Near popular dining options

Rooms: 30 guest rooms

Dining: On-site restaurant

Wellness: Spa treatments available

Business: Meeting rooms provided

“In George Town, this hotel occupies a unique spot, intertwining history with contemporary luxury. I noted its location within a UNESCO World Heritage Site, placing guests amidst cultural treasures. While some aspects show their age, the property distinguishes itself with a commitment to fresh dining and versatile event spaces.”

James DavidEditor-in-Chief at Tohotel

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Select your room type

Merchant Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room

2 persons

270 sq. feet

2 Single beds

Shower

Bathtub

room details

Deluxe King Room

2 persons

270 sq. feet

1 King-size bed

Shower

Bathtub

room details

Executive King Room

2 persons

305 sq. feet

1 King-size bed

Shower

Bathtub

room details

Executive Twin Room

2 persons

305 sq. feet

2 Single beds

Shower

Bathtub

room details

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Facilities

Merchant Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.2/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Housekeeping
Shops/Commercial services

Dining

Restaurant

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Sun terrace

Room features

Air conditioning
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Merchant Hotel features the inviting Merchant Cafe, offering a delightful combination of American and Malaysian cuisines. With a family-friendly atmosphere, this charming dining spot caters to various dietary preferences, ensuring a warm and accommodating experience for all who visit.

Merchant Hotel George Town Restaurant photo

Merchant Cafe

American, Malaysian

Ambiance

Family-friendly and comfortable, perfect for leisurely breakfasts with loved ones.

Key Offerings

The cafe serves an enticing breakfast menu with options such as omelets, waffles, sandwiches, and a la carte selections tailored for diverse dietary needs including Halal, Kosher, Vegetarian, Vegan, Gluten-free, and Dairy-free choices.

Reservation

Not needed.

Open for breakfast daily from 08:00 - 10:30.

Merchant Hotel Location

55, Jalan Penang, George Town, Malaysia

Map view

55, Jalan Penang, George Town, Malaysia

City landmarks

Landmark

Fort Cornwallis

3700 ft

Landmark

Pinang Peranakan Mansion

3600 ft

Landmark

Komtar

3200 ft

Museum

Khoo Kongsi

3500 ft

Landmark

Little India

2800 ft

Museum

Upside Down Museum

2600 ft

Museum

Wonderfood Museum

3700 ft

Park

Padang Kota Lama

4900 ft

Museum

The Camera Museum

3000 ft

Gallery

Chew Jetty

4600 ft

Museum

Sun Yat Sen Museum Penang

3100 ft

Landmark

Jubilee Clock Tower

3700 ft

Mall

Watsons

3200 ft

Museum

Penang 3D Trick Art Museum

3000 ft

Mall

Armenian Street

3000 ft

Landmark

Sri Mariamman Temple

2400 ft

Shopping Area

Prangin Mall

3200 ft

Mall

Penang Times Square

4600 ft

Museum

Dark Mansion

2200 ft

Mall

1st Avenue Mall

3900 ft

Gallery

Penang State Museum and Art Gallery

3000 ft

Landmark

Street Art in George Town

3000 ft

Museum

Penang Street Art

4000 ft

Nearby

Museum

Cheong Fatt Tze

1000 ft

Jalan Penang

Rainbow Skywalk at Komtar

200 ft

Lebuh Chulia

Chulia Street

1200 ft

Amusement Park

The Top Penang

1000 ft

Mosque

Kapitan Keling Mosque

1200 ft

Cemetery

Old Protestant Cemetery

900 ft

Restaurants

Red Garden Food Paradise & Night Market

700 ft

No. 20

Nasi Kandar Line Clear

600 ft

177 Jalan Penang

Rollney Penang

600 ft

40 Lebuh Leith

Kong Thai Lai

600 ft

Hutton Lane

Only Mee

400 ft

Level 5

Red Garden Satay & Chicken Wing

400 ft

No. 20

Restoran Sup Hameed

500 ft

48 Jln Penang Chinatown

Roti Canai

600 ft

Jalan Argyll

Explore George Town

Rainbow Skywalk at Komtar

1-minute walk

Panoramic views await at this thrilling skywalk atop Komtar, offering a unique perspective of the city's skyline.

Cheong Fatt Tze Mansion

4-minute walk

A historical gem showcasing traditional Chinese architecture and opulent interiors; guided tours available for insight into its history.

Little India

11-minute walk

Vibrant streets filled with shops and colorful decorations, offering a taste of Indian culture and authentic cuisine in George Town.

Fort Cornwallis

14-minute walk

Historical fort with preserved structures and museums; explore the heritage of Penang's colonial past and scenic waterfront views.

Penang Street Art Tour

10-minute walk

Explore the vibrant street art scene with a guided tour, showcasing unique murals and local artists' work across the city.

Tower Spa

9-minute walk

A serene retreat for relaxation featuring various treatments, ideal for unwinding after a day of exploring the city.

Upside Down Museum

10-minute walk

An interactive, fun-filled experience perfect for families and thrill-seekers featuring mind-bending displays and optical illusions.

Red Garden Food Paradise & Night Market

3-minute walk

Casual outdoor food market serving diverse local dishes. Great for families, enjoy a variety of flavors in a lively atmosphere.

Nasi Kandar Line Clear

3-minute walk

Famed for its rich Nasi Kandar; this eatery provides a local dining experience with a casual vibe and generous portions.

Rollney Penang

3-minute walk

Trendy dessert shop specializing in artisanal rolled ice cream, perfect for sweet treats after exploring the area.

The Top Penang

4-minute walk

Featuring the Rainbow Skywalk and other attractions, this venue provides entertainment options suitable for all ages throughout the day.

Chulia Street

5-minute walk

A vibrant street known for its nightlife and bustling atmosphere; enjoy street food and live music in a lively cultural environment.

Getting around

City Centre

George Town8 min · 2000 ft

Airports

Penang International (PEN)27 min · 10.9 mi

Sultan Abdul Halim (AOR)182 min · 75.1 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs MYR 30 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Number of rooms:

Former name

Merchant

Reviews and Ratings

Feedback about Merchant Hotel from previous guests about their experience.

Review score

Based on 197 verified reviews

6.7/10

Nice

63%

Recommend

Cleanliness

7.4/10

Comfort

7.4/10

Facilities

7.2/10

Free Wi-Fi

8.3/10

Location

8.6/10

Staff

8.4/10

Value for money

7.5/10

Pros

Spacious room

Comfortable bed

Great location

Cons

Bad air conditioning

Funny smell

Thin pillows

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Merchant Hotel

Is it possible to find a room with a window during my stay?

12 March 2024

Some rooms do not have windows. It's possible to request a window, but that depends on availability upon arrival.

Are there options for early check-in?

23 April 2024

Early check-in may be accepted, but it's subject to availability at the time of your arrival.

What is the policy regarding checking in on behalf of someone else?

15 February 2024

A friend can check in on behalf of a guest as long as they provide the booking number in advance.

Does the Deluxe King Room come with a bathtub?

10 April 2024

All rooms come equipped with a bathtub, ensuring a relaxing stay.

Are there any breakfast options available during my stay?

5 June 2024

Currently, breakfast is not served, but there is an ala carte menu available for room service.

Is it possible to pay for my stay with cash?

28 July 2024

Payment in cash is accepted at the property for your convenience.

Is there parking available for guests?

18 August 2024

Free parking is offered to guests on a first-come, first-served basis.

Can I request an iron and ironing board during my stay?

30 September 2024

Irons and ironing boards can be provided upon request for guests.

How far is the hotel from Gurney Drive?

1 November 2024

It's approximately 2.4 kilometers from the hotel to Gurney Drive, which typically takes about 15 minutes by car, depending on traffic.

Are connecting rooms available for booking?

11 December 2024

Connecting rooms are available but must be requested at check-in, subject to availability.

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