Schloss Zermatt - Cbd & Adaptogenic Spa And Sport Hotel, Zermatt ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Bahnhofplatz 18, Zermatt, Switzerland, 3920

Next to the Matterhorn Museum

Perfect

9.5

9.9

/10

4.6

Loved by Schloss Zermatt - Cbd & Adaptogenic Spa And Sport Hotel guests

Comfortable beds
Friendly staff
Amazing location
Excellent facilities

"This property is superb. Location is excellent, close to everything in Zermatt."

Steve from United States

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"We had the entire spa area to ourselves on a Saturday - 12pm onwards, with a few people joining after an hour or so."

Brian from United States

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"The room is quite good, and clean. But the part I like the most is that the staff are extremely nice!"

Buse from Switzerland

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5-star adaptogenic spa and sport hotel in Zermatt

Amenities

Schloss Zermatt is home to the first CBD & adaptogenic spa in the region, offering specialized treatments that harness the power of natural compounds for wellness. The hotel provides a fitness center equipped with state-of-the-art machines, allowing guests to maintain their fitness routines. In addition, a variety of wellness classes, including yoga and meditation, are offered regularly onsite.

Rooms

The hotel boasts 49 rooms with breathtaking views of the Matterhorn, designed with a blend of alpine charm and contemporary style. Guests can choose from a selection of suites equipped with private balconies, ideal for enjoying scenic sunsets. Each room is fitted with premium bedding, ensuring a restful night's sleep.

Location

Situated in Zermatt, Schloss Zermatt is located within walking distance of the Gornergrat railway station, providing easy access to the surrounding mountains. The hotel lies in a car-free village, allowing visitors to enjoy the serene atmosphere while exploring the area. Nearby attractions include the Matterhorn Museum and various hiking trails.

Wellness

The spa offers a variety of holistic therapies, including massages and facial treatments that utilize CBD and adaptogenic ingredients. Guests can unwind in thermal baths and saunas, designed to promote relaxation and rejuvenation. Wellness retreats are available, focusing on nutrition, movement, and mindfulness.

Dining

Schloss Zermatt features an on-site restaurant that emphasizes locally sourced ingredients in its seasonal menu. Guests can enjoy a variety of dishes that reflect the culinary traditions of the region, paired with an extensive wine list. Additionally, room service is available for those preferring to dine in the comfort of their rooms.

Highlights

Amenities: CBD & adaptogenic spa

Rooms: Matterhorn view suites

Location: Close to Gornergrat railway station

Wellness: Holistic therapies & thermal baths

Dining: On-site restaurant with seasonal menu

“What sets this place apart is not just the prime location near the Zermatt-Sunnegga Funicular and skiing, but its dedication to wellness-think adaptogenic spa treatments and an excellent wellness area. The afternoon tea is a particularly lovely touch, and the Matterhorn views are, of course, unforgettable. For families or couples seeking both adventure and relaxation, it's hard to imagine a better fit.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.7/10Review score

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Highlights from guests

Spa & LeisureRejuvenation Station

The spa has it all: saunas, steam rooms, plus special showers with essential oils at varying temperatures. Top notch!

Olivia from Canada

Review on

Room FeaturesSpacious Comfort

The room was recently updated and very modern. It was also big, leaving plenty of space for luggage.

Rajesh from India

Review on

DiningGreat Breakfast

Breakfast was amazing! There was a generous spread, plus you could order items directly from the kitchen.

Hans from Netherlands

Review on

Sports & FitnessFully Equipped

There is a very nice gym available, so you can keep up with your exercise even while on vacation.

Kim from South Korea

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Select your room type

Schloss Zermatt - Cbd & Adaptogenic Spa And Sport Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Plus

2 persons

335 sq. feet

1 King-size bed

Shower

Coffee machine

room details

View Double Room Plus

2 persons

380 sq. feet

1 King-size bed

Shower

Coffee machine

room details

The High

2 persons

280 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Double Room

2 persons

270 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Schloss Zermatt - Cbd & Adaptogenic Spa And Sport Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.7/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Ski school
Hiking
Cycling
Billiard tables
Darts
Table tennis
Yoga class

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Free shuttle service
Pet amenities available
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Bar/ Lounge area

Children

Cots
Babysitting/Child services
Game room

Spa & Leisure

Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage

Room features

Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Schloss Zermatt - Cbd & Adaptogenic Spa And Sport Hotel Location

Bahnhofplatz 18, Zermatt, Switzerland, 3920

Map view

Bahnhofplatz 18, Zermatt, Switzerland, 3920

City landmarks

Landmark

The Matterhorn

1.4 mi

Cemetery

Mountaineer's Cemetery

2200 ft

Church

Parish Church of St. Mauritius

2100 ft

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

4900 ft

Landmark

Gorner Gorge

1.2 mi

Landmark

Sunnegga

1.7 mi

Beach

Leisee

1.3 mi

Theme Park

Forest Fun-Park Zermatt

5100 ft

Ski Area

Wolli park for beginners Sunnegga

1.7 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.3 mi

Garden

Ricola Herb Garden

1.3 mi

Beach

Grunsee

2.2 mi

Garden

Dossen Glacier Garden

2.2 mi

Landmark

Zmutt Glacier

2.0 mi

Landmark

Zmutt

2.0 mi

Bridge

Hangebrucke

2.2 mi

Landmark

Kapelle Mutt

2.0 mi

Landmark

Platthorn

2.2 mi

Nearby

Museum

Matterhorn Museum

1900 ft

Church

St Peter's English Church

1600 ft

Bridge

Photopoint Kirchbrucke bridge

2000 ft

Bahnhofstrasse

Walk of Climb

1700 ft

Stellisee 3920 Zermatt

Stellisee

1200 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

1700 ft

Hohbalmen

500 ft

Castor Mountain

500 ft

Murmeli Brunnen

400 ft

Denner Partner

600 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

1000 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1800 ft

Restaurants

Rosstall

600 ft

Bahnhofplatz 50

Gusto Matto

600 ft

Bahnhofplatz 36

Grizzly's Bar & Bistro

200 ft

Viktoriastrasse 6

Viktoria

200 ft

Bahnhofplatz 2 vis a vis Gornergratbahn

CasaMia

600 ft

Bahnhofplatz 36

Othmars hutte

500 ft

Riedweg

Golden India

300 ft

Bahnhofplatz 2

Sonne

500 ft

Metzggasse 35

Bahnhofbuffet Non Solo Treno

400 ft

Bahnhofstrasse

Butterfly

500 ft

3920 Zermatt

Schweizerhof Kitchen

600 ft

Bahnhofstrasse 5

Cheese Factory

700 ft

Bahnhofstrasse 5 In Schweizerhof

Explore Zermatt

Kapelle Winkelmatten 'Zur Heiligen Familie'

18 minutes' walk

A quaint chapel known for its stunning interior and peaceful surroundings, perfect for quiet reflection and scenic views.

Matterhorn Museum

7 minutes' walk

A local museum showcasing the history of Zermatt, featuring artifacts and exhibitions dedicated to the Matterhorn's climbing history.

Mountaineer's Cemetery

8 minutes' walk

A somber yet beautiful burial site for climbers who perished in the Alps, offering a unique perspective on the region's mountaineering history.

Stellisee

5 minutes' walk

A picturesque lake offering breathtaking views of the Matterhorn, ideal for photography and quiet nature walks.

Hiking Trails

25 minutes' walk to Gorner Gorge

Various scenic trails near the hotel offer spectacular views and suitable paths for all skill levels, including thrill-seekers and families.

Wellness Spa at the Hotel

0 minutes' walk

On-site spa services focusing on relaxation and rejuvenation, perfect for solo travelers and couples seeking tranquility.

Forest Fun-Park Zermatt

19 minutes' walk

An adventure park with zip lines and climbing challenges, ideal for thrill-seekers and families looking for a fun day out.

Yoga Classes

0 minutes' walk at the hotel

On-site yoga classes offered to help guests unwind and enhance their wellness journey amidst the serene alpine setting.

Grizzly's Bar & Bistro

1 minute' walk

Casual bistro with hearty Swiss and Alpine dishes, known for laid-back vibes and local beers; reservations recommended during peak times.

Rosstall

3 minutes' walk

Charming restaurant offering authentic Swiss cuisine; famous for its fondue and local wines that showcase the region's flavors.

Gusto Matto

2 minutes' walk

Italian restaurant featuring a range of pasta and pizza; noted for its warm atmosphere and fresh ingredients, suitable for families.

CasaMia

2 minutes' walk

Elegant dining with Mediterranean influences; known for seafood and vegetarian options, perfect for a romantic dinner.

The Sound of Music Bar

8 minutes' walk

Lively bar hosting weekly live music events; a perfect spot for socializing and enjoying local talents in a vibrant atmosphere.

Zermatt-Matterhorn Cable Car

6 minutes' drive

Unique attraction offering scenic rides with panoramic views; a family-friendly excursion ideal for all ages, available year-round.

Casino Zermatt

10 minutes' walk

Lively gaming venue featuring a variety of games, ideal for adults looking for nightlife and entertainment after a day outdoors.

Zermatt Film Festival

7 minutes' walk (Seasonal)

An annual film festival showcasing independent films; a cultural event perfect for film enthusiasts and families visiting in autumn.

Getting around

City Centre

Zermatt5 min · 1400 ft

Airports

Sion (SIR)116 min · 47.8 mi

Agno (LUG)243 min · 100.5 mi

Train

Zermatt railway station3 min · 700 ft

Train2 min · 400 ft

Bus

Bus stop18 min · 7.1 mi

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Property information and rules

Check-in

from 15:00-23:00

Check-out

from 06:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

The hotel Schloss Zermatt - Cbd & Adaptogenic Spa And Sport serves a full breakfast for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

German, Spanish, Italian

Number of rooms:

Former name

schloss zermatt - active & cbd spa hotel

Reviews and Ratings

Feedback about Schloss Zermatt - Cbd & Adaptogenic Spa And Sport Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Schloss Zermatt enjoys a prime location very close to both the train station and the Gornergrat station, making it ideal for exploring. Guests appreciate the delicious breakfast and the afternoon tea, alongside the superb spa area. Some guests have occasionally mentioned minor issues regarding food policies. many find it a very homely and modern hotel.

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Review score

Based on 721 verified reviews

9.6/10

Perfect

98%

Recommend

Cleanliness

9.7/10

Comfort

9.7/10

Value for money

8.8/10

Free Wi-Fi

9.1/10

Pros

Central location

Helpful staff

Modern hotel

Very good spa

Cons

Weird bed orientation

Unprofessional behavior

Basic toiletries

Bill from United States

Couple

double room plus

3 nights in November 2025

Reviewed: February 12, 2026

9.6/10

superb stay!

friendly staffhelpful staffuseful appconvenient location

The hotel provided an really good experience. the staff was very friendly and helpful . i found the web app useful. It greatly assisted in planning my day. the location is very convenient, near the train station.

the only thing i could mention is that the hotel is surrounded by other holiday properties.

Location

9/10

The hotel sits close to the train station. walking there with luggage was easy. it also sits close to the gornergrat rail station. Both stations add convenience.

Service

10/10

Staff members provided excellent service. They were pleasant and friendly. the hotel's web app aided in planning activities. i really appreciated the assistance that i received.

Facilities

9/10

The spa is luxurious. I found it very excellent. breakfast had fantastic coffee. there were many options at breakfast, too.

Rooms

10/10

The room was comfortable. It featured a view of the matterhorn. it was also spacious and well-appointed. the bed was very comfortable for sleeping and relaxing.

Dining

10/10

breakfast was a highlight of my stay. it included fantastic coffee. there was great attention to detail everywhere. it had a varied selection.

0 Helpful

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Ronald from United States

Couple

Double Room

3 nights in November 2025

Reviewed: February 06, 2026

9.5/10

Great Location and Good Breakfast

respectful staffmany choicesgreat location

The hotel is near the main train station. The Gornegratt railway is only three minutes away. Sunnega Blauherd station is a ten-minute walk from the hotel. The main road with shops and restaurants is just a couple of minutes away. I liked the heated pool and spa. Afternoon tea was included with my room. The staff were very courteous. The breakfast choices are many.

Service

9/10

The staff displayed politeness and helpfulness throughout the stay. The check-in process was efficient, and staff are very responsive when I needed assistance with directions. Every team member always had a positive attitude.

Rooms

10/10

My room was very clean and well kept. It was spacious, had modern decor and comfortable furniture, and I liked it. The bathroom included high-quality toiletries, and the bed had premium bedding.

0 Helpful

Jack from United Kingdom

Couple

view double room plus

3 nights in November 2025

Reviewed: December 20, 2025

9.3/10

really good stay!

main stationheated poolabundant breakfasthelpful staff

The hotel is right across from the main train station. Luggage transport was simple. the heated pool and spa provided wonderful relaxation after long hikes. the breakfast offered abundant choices, and the afternoon tea was a treat. i especially appreciated the courteous and helpful staff, AMAZING!!!

on one occasion, i noticed a very slight delay in room service, but it was quickly resolved.

Facilities

10/10

The hotel features a heated pool. the spa includes various treatments. a large balcony is available to use. It offers excellent views.

Service

9/10

the staff offered assistance with navigating the area. they provided guidance from arrival to departure. the breakfast service was efficient. luggage holding was also available after checkout.

Rooms

9/10

the room was spacious, with a large bathroom. a balcony provided great views. the room was designed with neutral, relaxing colors. the bed was comfortable and soft.

0 Helpful

André from France

Single

double room plus

3 nights in November 2025

Reviewed: December 16, 2025

9/10

train stationeasy access

the hotel's location was convenient. it was really close to the train station (only a few steps!).

i found the pillows to be a little too soft for my preference.

0 Helpful