Arca Aparthotel & Spa, Zermatt ➤ Reviews, Rooms & Prices 2026

Name: Arca Aparthotel & Spa, Zermatt
Address: Spissstrasse 42, Zermatt, Valais, 3920
Price range: US$221+
Rating: 9.0

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Arca Aparthotel & Spa Zermatt Restaurant photo

Arca Aparthotel & Spa Zermatt Exterior photo

Arca Aparthotel & Spa Zermatt Interior photo

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Key details

About the Hotel

Spissstrasse 42, Zermatt, 3920

Close to the Matterhorn Museum

Perfect

9.0

9.6

/10

4.8

4.7

Loved by Arca Aparthotel & Spa guests

Amazing views

Comfortable beds

Friendly staff

Excellent breakfast

Good location

"Free use of spa (warm jacuzzi pool, sauna and steam bath) as well as washer/dryer were the highlights of our stay."

Jo from Singapore

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"The room had a kitchenette and balcony so we were able to make our own food and drinks and sit and watch the beautiful scenery without spending a fortune."

andrew c from United Kingdom

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"Full spa: what a great way to relax in the massage pool after a whole day of skiing."

Chunli

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4-star family-friendly mountain escape with Matterhorn views

Rooms

The hotel offers 26 spacious rooms with either a terrace or balcony. Each room provides stunning views of the iconic Matterhorn or the Mischabel mountain range. Families can opt for additional bedding arrangements such as extra beds or sofa beds for a third person.

Wellness

A comprehensive wellness area includes a swimming pool maintained at 34°C and multiple relaxation facilities. Guests can enjoy a Finnish sauna, an aroma steam bath, a Kneipp basin, and a relaxation area. The wellness area is open from 8 am to 9:30 pm and is included for hotel guests.

Family Activities

Families can experience 5 or 7 days of fun, complete with access to table tennis and a barbecue area. Each child receives an admission ticket for the local 'Fun Park'. Additionally, the hotel offers one day of bike rental for the entire family.

Dining

A diverse breakfast buffet is available, offering a range of cultural dishes for every palate. The hotel's partnership with Naco expands dining options with various culinary styles. This combination of services encourages guests to immerse themselves in different cultures.

Location

Situated in Zermatt, the hotel showcases views of 40 four-thousand-meter peaks, including the Matterhorn. The area is a haven for skiers, hikers, and photographers alike. Guests can easily access various outdoor activities tailored to their interests.

Highlights

Location: Views of the iconic Matterhorn

Rooms: 26 spacious & comfortably furnished rooms

Wellness: Swimming pool maintained at 34°C

Activities: Access to the local 'Fun Park'

“Arca Aparthotel & Spa strikes me as a particularly smart choice for families, given the spacious, well-equipped rooms and the Matterhorn views that seem to elevate every stay. The indoor pool and proximity to Zermatt's attractions also feel like thoughtful touches; it's the kind of place where both kids and parents find something to love. For a relaxed Zermatt vacation, Arca appears to deliver genuine value.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.3/10Review score

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Highlights from guests

DiningBreakfast abundance

Breakfast was great. Asian guests will find fluffy rice. Cheese selection was brilliant.

Kenji from Japan

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Spa & LeisureAmazing pool

I loved the new chrome indoor pool, spa and sauna. It was so relaxing after hiking.

Ingrid from Sweden

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Room FeaturesKitchenette Perks

Having a kitchenette, dining table and balcony made our stay very convenient and enjoyable.

Rajesh from India

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BathroomTub and shower

The bathroom was fully equipped with both a bathtub and a separate shower, wonderful!

Oliver from Canada

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Select your room type

Arca Aparthotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Apartment
2 persons
40 sq. feet
1 King-size bed
Balcony
Bathtub
room details
Deluxe Suite Matterhorn View
2 persons
42 sq. feet
3 Single beds
Balcony
Bathtub
room details
Two-Bedroom Apartment Matterhorn view
2 persons
34 sq. feet
2 Single beds
Bathtub
Heating
room details

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Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Arca Aparthotel & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Ski school
Hiking
Cycling
Table tennis

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid shuttle service
Housekeeping
Laundry
Ski pass vendor
Welcome drink

Dining

Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Packed lunches

Business

Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Toys

Spa & Leisure

Saltwater pool
Indoor swimming pool
Sun loungers
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage

Room features

Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Parquet floor

Arca Aparthotel & Spa Location

Spissstrasse 42, Zermatt, 3920

Explore Zermatt

Local Gems Near Arca Aparthotel & Spa

Matterhorn Museum

10 minutes' walk

Local history exhibits showcase Zermatt's alpine culture. The museum features free admission days and guided tours.

St Peter's English Church

10 minutes' walk

An iconic church known for its stunning architecture and peaceful atmosphere, making it a perfect spot for reflection.

The Matterhorn

30 minutes' walk

Switzerland's famous mountain offers breathtaking views and fantastic photo opportunities, perfect for adventurous travelers.

Mountaineer's Cemetery

11 minutes' walk

A tribute to climbers lost in the region, this serene site holds historical significance and beautiful mountain vistas.

Hiking Trails

30 minutes' walk

Numerous trails begin near the hotel, offering scenic hikes suitable for both casual walkers and seasoned trekkers.

Forest Fun-Park Zermatt

20 minutes' walk

An exciting outdoor adventure park featuring zip lines and obstacle courses, ideal for families and thrill-seekers.

Take it Doner

11 minutes' walk

Serving delicious Turkish cuisine with warm hospitality, this casual eatery is a great spot for a quick meal.

Parish Church of St. Mauritius

11 minutes' walk

An excellent venue for dining adjacent to cultural sites; the local cuisine offers a unique Swiss dining experience.

Wolli park for beginners Sunnegga

35 minutes' walk

A fantastic area for families, featuring beginner slopes and activities that cater to visitors of all ages.

Local Bars and Pubs

10 minutes' walk

Vibrant nightlife with options for live music, cocktails, and local beers, offering a lively atmosphere for socializing.

Getting around

City Centre
Zermatt 8 min · 2000 ft
Airports
Sion (SIR) 125 min · 51.4 mi
Agno (LUG) 301 min · 124.7 mi
Train
Zermatt railway station 4 min · 1000 ft
Train 2 min · 400 ft
Bus
Bus stop 17 min · 7.0 mi

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Property information and rules

Check-in

from 15:00-21:00

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Portuguese, Czech, Russian, Slovak

Number of rooms:

Former name

Arca Residence & Spa Zermatt

Reviews and Ratings

Feedback about Arca Aparthotel & Spa from previous guests about their experience.

Review score

Based on 428 verified reviews

9.2 /10

Perfect

98 %

Recommend

Breakfast

8.9/10

Cleanliness

9.4/10

Comfort

9.3/10

Facilities

9.2/10

Free WiFi

9.2/10

Location

9.3/10

Paid Wi-Fi

9.5/10

Staff

9.4/10

Value for money

8.7/10

Pros

Matterhorn view

Spa facilities

Breakfast buffet

Cons

Rude staff

Outdated kitchen

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Questions of the users

About Arca Aparthotel & Spa

Is it possible to store luggage at the hotel for one night while we explore the area?

12 March 2024

Yes, luggage storage for one night is available, so you can explore without carrying your bags.

Are there facilities for self-service laundry available on-site?

25 April 2024

Self-service laundry facilities are available; just bring your own laundry detergent or purchase some at the nearby supermarket.

Are there rooms that offer a view of the Matterhorn?

19 July 2024

Unfortunately, not all rooms come with a Matterhorn view.

For a family of four, which accommodation would be better: the apartment or hotel room? Also, can children access the spa and pool?

15 October 2024

The apartment is recommended for a family of four, as it provides two bedrooms. Kids can enjoy the pool while accompanied by an adult, and spa access is included with the stay.

What restrictions are currently in place for the spa and pool areas?

3 December 2024

The pool and spa are exclusively for hotel guests currently, with capacity limits in place; no advance reservations are needed.

Do kitchenettes in the apartments include a microwave and/or oven?

21 January 2025

Some kitchenettes are equipped with microwaves while others have ovens.

Is there a communal area available for larger groups to relax and socialize?

30 March 2025

For better assistance, please reach out via email to inquire about suitable community spaces for larger groups.

Is free Wi-Fi available throughout the hotel?

16 May 2025

Yes, complimentary Wi-Fi is provided throughout all areas of the hotel.

What activities are available for families looking for fun during a longer stay?

10 July 2025

Families can enjoy various activities, including table tennis, a barbecue area, and a day trip with picnic utensils, as well as a ticket to the Fun Park for the kids.