Arca Aparthotel & Spa, Zermatt ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Spissstrasse 42, Zermatt, Switzerland, 3920

Close to the Matterhorn Museum

Perfect

9.1

9.7

/10

4.2

4.6

Loved by Arca Aparthotel & Spa guests

Amazing views
Comfortable beds
Friendly staff
Excellent breakfast
Good location

"Free use of spa (warm jacuzzi pool, sauna and steam bath) as well as washer/dryer were the highlights of our stay."

Jo from Singapore

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"The room had a kitchenette and balcony so we were able to make our own food and drinks and sit and watch the beautiful scenery without spending a fortune."

andrew c from United Kingdom

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"Full spa: what a great way to relax in the massage pool after a whole day of skiing."

Chunli

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Rooms

The hotel offers 26 spacious and comfortably furnished rooms with terraces or balconies. Guests can enjoy views of the world-famous Matterhorn or the Mischabel mountain range from their accommodations. Options for additional bedding are available, accommodating families or groups easily.

Wellness

The wellness area includes a swimming pool maintained at 34°C, a Finnish sauna, an aroma steam bath, and a Kneipp basin. Guests can unwind in the relaxation area after a day of hiking or skiing. The comprehensive spa services include various massage options designed for rejuvenation.

Family Experience

The hotel provides 5 or 7-day packages for families with a range of activities to create lasting memories. Amenities include a barbecue area, table tennis, and one admission ticket per child for the 'Fun Park'. Bicycles are available for rent for family exploration around Zermatt.

Dining

A diverse breakfast buffet invites guests to sample a variety of cuisines each morning. The combination of Arca Aparthotel & Spa and the adjoining Naco hotel allows for rich culinary experiences. Guests can enjoy dishes that reflect different cultures in this collaborative dining setting.

Location

Zermatt is renowned for its breathtaking mountain scenery, offering views of 40 four-thousand-meter peaks. The area attracts skiers, hikers, and nature photographers seeking breathtaking landscapes. Guests can easily access various outdoor activities from the hotel's location.

Highlights

Wellness: Finnish sauna & aroma steam bath

Rooms: Spacious rooms with Matterhorn views

Family Experience: 5 or 7 days of fun

Dining: Diverse breakfast options

“Arca Aparthotel & Spa strikes me as a particularly smart choice for families, given the spacious, well-equipped rooms and the Matterhorn views that seem to elevate every stay. The indoor pool and proximity to Zermatt's attractions also feel like thoughtful touches; it's the kind of place where both kids and parents find something to love. For a relaxed Zermatt vacation, Arca appears to deliver genuine value.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.2/10Review score

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Highlights from guests

DiningBreakfast abundance

Breakfast was great. Asian guests will find fluffy rice. Cheese selection was brilliant.

Kenji from Japan

Review on

Spa & LeisureAmazing pool

I loved the new chrome indoor pool, spa and sauna. It was so relaxing after hiking.

Ingrid from Sweden

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Room FeaturesKitchenette Perks

Having a kitchenette, dining table and balcony made our stay very convenient and enjoyable.

Rajesh from India

Review on

BathroomTub and shower

The bathroom was fully equipped with both a bathtub and a separate shower, wonderful!

Oliver from Canada

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Select your room type

Arca Aparthotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Apartment

2 persons

435 sq. feet

1 King-size bed

Coffee machine

Heating

room details

Deluxe Suite Matterhorn View

2 persons

455 sq. feet

3 Single beds

Coffee machine

Heating

room details

Two-Bedroom Apartment Matterhorn view

2 persons

370 sq. feet

2 Single beds

Coffee machine

Heating

room details

Studio North

2 persons

260 sq. feet

2 Single beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Facilities

Arca Aparthotel & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Free Wi-Fi
Safe deposit box
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Ski school
Hiking
Cycling
Table tennis

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid shuttle service
Housekeeping
Laundry
Ski pass vendor
Welcome drink

Dining

Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Packed lunches

Business

Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Toys

Spa & Leisure

Saltwater pool
Indoor swimming pool
Sun loungers
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage

Room features

Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Parquet floor

Arca Aparthotel & Spa Location

Spissstrasse 42, Zermatt, Switzerland, 3920

Map view

Spissstrasse 42, Zermatt, Switzerland, 3920

City landmarks

Museum

Matterhorn Museum

2800 ft

Landmark

The Matterhorn

1.6 mi

Cemetery

Mountaineer's Cemetery

2900 ft

Church

St Peter's English Church

2200 ft

Bridge

Photopoint Kirchbrucke bridge

2700 ft

Church

Parish Church of St. Mauritius

2900 ft

Landmark

Walk of Climb

2400 ft

Landmark

Hinterdorfstrasse

2500 ft

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

4900 ft

Landmark

Bergfuhrerdenkmal

2600 ft

Landmark

Obere Matten playground no. 1

2900 ft

Landmark

Gorner Gorge

1.3 mi

Landmark

Sunnegga

1.8 mi

Beach

Leisee

1.3 mi

Theme Park

Forest Fun-Park Zermatt

1.1 mi

Ski Area

Wolli park for beginners Sunnegga

1.8 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.5 mi

Garden

Ricola Herb Garden

1.5 mi

Landmark

Platthorn

2.0 mi

Landmark

Zmutt Glacier

2.1 mi

Landmark

Zmutt

2.1 mi

Beach

Grunsee

2.2 mi

Landmark

Unterrothorn

2.3 mi

Landmark

Grindjisee

2.2 mi

Mountain

Mettelhorn

2.1 mi

Nearby

Stellisee 3920 Zermatt

Stellisee

1900 ft

Hohbalmen

1000 ft

Castor Mountain

1000 ft

Denner Partner

300 ft

Murmeli Brunnen

1000 ft

Restaurants

Take it Doner

3000 ft

Oberdorfstrasse 24

Explore Zermatt

Local Gems Near Arca Aparthotel & Spa

Matterhorn Museum

10 minutes' walk

Local history exhibits showcase Zermatt's alpine culture. The museum features free admission days and guided tours.

St Peter's English Church

10 minutes' walk

An iconic church known for its stunning architecture and peaceful atmosphere, making it a perfect spot for reflection.

The Matterhorn

30 minutes' walk

Switzerland's famous mountain offers breathtaking views and fantastic photo opportunities, perfect for adventurous travelers.

Mountaineer's Cemetery

11 minutes' walk

A tribute to climbers lost in the region, this serene site holds historical significance and beautiful mountain vistas.

Hiking Trails

30 minutes' walk

Numerous trails begin near the hotel, offering scenic hikes suitable for both casual walkers and seasoned trekkers.

Forest Fun-Park Zermatt

20 minutes' walk

An exciting outdoor adventure park featuring zip lines and obstacle courses, ideal for families and thrill-seekers.

Take it Doner

11 minutes' walk

Serving delicious Turkish cuisine with warm hospitality, this casual eatery is a great spot for a quick meal.

Parish Church of St. Mauritius

11 minutes' walk

An excellent venue for dining adjacent to cultural sites; the local cuisine offers a unique Swiss dining experience.

Wolli park for beginners Sunnegga

35 minutes' walk

A fantastic area for families, featuring beginner slopes and activities that cater to visitors of all ages.

Local Bars and Pubs

10 minutes' walk

Vibrant nightlife with options for live music, cocktails, and local beers, offering a lively atmosphere for socializing.

Getting around

City Centre

Zermatt8 min · 2000 ft

Airports

Sion Airport (SIR)116 min · 47.8 mi

Agno Airport (LUG)243 min · 100.5 mi

Train

Zermatt railway station4 min · 1000 ft

Train2 min · 400 ft

Bus

Bus stop17 min · 7.0 mi

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Property information and rules

Check-in

from 15:00-21:00

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

At the hotel Arca Aparthotel & Spa guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Portuguese, Czech, Russian, Slovak

Number of rooms:

Former name

Arca Residence & Spa Zermatt

Reviews and Ratings

Feedback about Arca Aparthotel & Spa from previous guests about their experience.

Review score

Based on 372 verified reviews

9.2/10

Perfect

98%

Recommend

Breakfast

9.5/10

Cleanliness

9.3/10

Comfort

9.3/10

Facilities

9.2/10

Free Wi-Fi

8.9/10

Location

9.2/10

Paid Wi-Fi

10.0/10

Staff

9.4/10

Value for money

8.7/10

Pros

Matterhorn view

Spa facilities

Breakfast buffet

Cons

Rude staff

Outdated kitchen

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Questions of the users

About Arca Aparthotel & Spa

Is it possible to store luggage at the hotel for one night while we explore the area?

12 March 2024

Yes, luggage storage for one night is available, so you can explore without carrying your bags.

Are there facilities for self-service laundry available on-site?

25 April 2024

Self-service laundry facilities are available; just bring your own laundry detergent or purchase some at the nearby supermarket.

Can guests use the spa and pool facilities given the current COVID-19 guidelines?

7 June 2024

Yes, the spa and pool facilities are open, following all COVID-19 safety measures.

Are there rooms that offer a view of the Matterhorn?

19 July 2024

Unfortunately, not all rooms come with a Matterhorn view.

For a family of four, which accommodation would be better: the apartment or hotel room? Also, can children access the spa and pool?

15 October 2024

The apartment is recommended for a family of four, as it provides two bedrooms. Kids can enjoy the pool while accompanied by an adult, and spa access is included with the stay.

What restrictions are currently in place for the spa and pool areas?

3 December 2024

The pool and spa are exclusively for hotel guests currently, with capacity limits in place; no advance reservations are needed.

Do kitchenettes in the apartments include a microwave and/or oven?

21 January 2025

Some kitchenettes are equipped with microwaves while others have ovens.

Is there a communal area available for larger groups to relax and socialize?

30 March 2025

For better assistance, please reach out via email to inquire about suitable community spaces for larger groups.

Is free Wi-Fi available throughout the hotel?

16 May 2025

Yes, complimentary Wi-Fi is provided throughout all areas of the hotel.

What activities are available for families looking for fun during a longer stay?

10 July 2025

Families can enjoy various activities, including table tennis, a barbecue area, and a day trip with picnic utensils, as well as a ticket to the Fun Park for the kids.