Is it possible to reserve a twin room with a Matterhorn view for two adults and one child who is 7 years old? We won't need an extra bed since she will sleep with us.
02 March 2024
Yes, it is possible for an additional charge of CHF 25 per night. 75 photos
Hotel Ambassador Zermatt, Zermatt
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Key details
About the Hotel
Spiss-Strasse 10, Zermatt,
- Close to the Matterhorn Museum
Great
8.6
9.2
4.3
4.1
4-Star Alpine Retreat with Culinary Excellence
Location
Hotel Ambassador Zermatt is situated in the captivating city of Zermatt, where visitors can immerse themselves in the stunning scenery crowned by the Matterhorn. The hotel stands as a gateway to numerous winter sports, hiking trails, and mountain experiences. Proximity to the
Dining
Guests can experience exceptional dining at Restaurant Carbon by Romain Fornell, which blends French cuisine with Mediterranean influences. The menu offers a diverse range of flavors crafted from fresh, local ingredients. The
Wellness
The hotel's wellness facilities include a
Rooms
Hotel Ambassador Zermatt offers a range of accommodations, including Standard Double Rooms and suites boasting views of the Matterhorn. Family rooms cater to larger groups, specially designed to accommodate two adults and up to four children. Each room features modern amenities, ensuring a comfortable experience for every guest.
Additional Services
An array of services includes ski rental directly within the hotel, baggage assistance, and mountain railway ticket sales for convenience. The hotel provides specialized ski services during the winter season, enhancing the skiing experience. Guests can book a unique
Highlights
Location: Situated in the captivating city of Zermatt
Dining: Restaurant Carbon blends French and Mediterranean cuisines
Wellness: Heated indoor pool with mountain views
Rooms: Double Rooms with Matterhorn view and Family Rooms available
“In my opinion, what stands out is the Matterhorn views from the balconies; it's a real draw. The multiple dining options, including top-tier Swiss and Mediterranean cuisines, point to a strong commitment to culinary excellence. Plus, proximity to the train station simplifies arrival and access to Zermatt.”
Select your room type
Hotel Ambassador Zermatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Standard Twin Room2 persons25 sq. feet2 Single bedsBalconyHeatingroom details
- Twin Room Matterhorn View2 persons25 sq. feet2 Single bedsMountain viewBalconyHeatingroom details
- Suite2 persons60 sq. feet2 Single bedsBalconyHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Hotel Ambassador Zermatt offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Ski school
- Hiking
- Cycling
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Ski equipment hire
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Board games
- Children's menu
Spa & Leisure
- Seasonal indoor pool
- Heated swimming pool
- Sun terrace
- Garden area
- Leisure/ TV room
- Sauna
- Jacuzzi
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- In-room computer
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
At Hotel Ambassador Zermatt, guests can indulge in an array of delightful dining experiences that blend traditional Swiss flavors with international flair. The inviting atmosphere, whether family-friendly or modern, makes each meal a celebration of culinary artistry and local culture.
Hotel Ambassador Zermatt Location
Spiss-Strasse 10, Zermatt,
Explore Zermatt
Explore Zermatt
Matterhorn Museum
9 minutes' walk
History of Zermatt showcased through exhibits, focusing on mountaineering and local culture. Free admission days available.
The Matterhorn
30 minutes walking
Iconic mountain known for its pyramid shape and breathtaking views, best seen from viewing platforms nearby.
Mountaineer's Cemetery
9 minutes' walk
Resting place of famous climbers, offering a poignant insight into the history of mountaineering in the region.
St Peter's English Church
8 minutes' walk
Historic church with beautiful architecture and a peaceful ambiance, often features local events and services.
Hiking to Stellisee
5 minutes' walk
Scenic hiking trails lead to stunning views of the Matterhorn reflected in the lake, suitable for all skill levels.
Wellness at local spas
5 minutes' walk
Relaxation options include various spas offering massages and wellness treatments to rejuvenate body and mind.
Skiing at Schwarzsee
30 minutes' drive
Thrilling skiing experiences await at this popular resort, offering slopes for all levels and breathtaking alpine scenery.
Gusto Matto
2 minutes' walk
Italian restaurant known for its fresh pasta and cozy atmosphere. Vegetarian options available; reservations recommended.
Marie's Deli Zermatt
3 minutes' walk
Casual dining with a focus on homemade dishes, perfect for breakfast or lunch. Known for its fresh, locally sourced ingredients.
CasaMia
2 minutes' walk
Warm ambiance and international cuisine, featuring signature pizzas and gourmet dishes. Family-friendly with gluten-free options.
Zermatt Music Festival
9 minutes' walk
Annual festival featuring classical performances in an outdoor setting, suitable for all ages. Great for families.
Papermoon Nightclub
10 minutes' walk
Lively nightlife spot with DJ performances and themed nights, perfect for those looking to enjoy the local party scene.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of CHF 20.0 per person.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Catalan, Portuguese, Greek, Russian
Number of floors:
5
Number of rooms:
66
Reviews and Ratings
Feedback about Hotel Ambassador Zermatt from previous guests about their experience.
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Pros
Matterhorn view
Spacious room
Helpful staff
Good breakfast
Cons
No coffee machine
Guest reviewsbased on 478 reviews
Avery from United States
Family with children
Family Suite
3 nights in November 2025
|
Reviewed: February 01, 2026
9/10
friendly staff shuttle service delicious breakfast
The staff were friendly and helpful. they offered shuttle service upon request. the room, a family suite, was spacious with separate tvs. the breakfast included a wide variety of options. The staff even brought coffee to our table.
the bathroom was very small, a slight inconvenience.
0 Helpful
Charles from United Kingdom
Family with children
Family Suite
4 nights in December 2025
|
Reviewed: January 05, 2026
9.3/10
excellent stay NEAR the station
railway station hotel restaurant
the hotel IS near to the railway station. the staff offered A shuttle service at checkout, a thoughtful touch. the room included Slippers and bathrobes. i dined AT the hotel's restaurant, trying multiple dishes, all Amazing.
Dining
9/10
The hotel offers a breakfast with sufficient choices. The staff is attentive, even bringing coffee to the table. the hotel restaurant provides amazing Dishes with great service, for a lovely dining experience. this service adds value to the stay.
Rooms
9/10
the rooms are super clean and cozy. the room included a balcony. the bed was also quite comfortable. Closet space was plentiful and very helpful when organizing belongings for an extended stay.
Location
10/10
the hotel IS near the railway station, about five minutes walking. the position allows convenient access to the town's Main attractions. this proximity simplifies travel and exploration of the area.
0 Helpful
|
Show more reviews
Questions of the users
About Hotel Ambassador Zermatt
Can the family suite accommodate four guests comfortably?
15 April 2024
Yes, the family suite is designed for four guests and includes two bedrooms and a living room with a balcony. If a suite is booked for two adults, is there an extra fee for checking in with two children aged 3 and 6?
10 May 2024
No additional fee is required for the two children if they share the suite with the adults. Is the half-board rate of €51 applicable per person or for a couple?
25 June 2024
The€51 half-board rate is charged per person, per night. Do the suites offer a view of the Matterhorn?
15 July 2024
All suites feature a stunning Matterhorn view from the living room. Are there accommodations for families with five members available?
22 August 2024
Yes, there are rooms available that can accommodate up to five people. Please provide the dates of your stay for availability confirmation. Can luggage be stored prior to check-in?
05 September 2024
Yes, luggage can be securely stored in the cellar before check-in. What is the distance from Zermatt to the train station, and when is breakfast served?
18 October 2024
The hotel is a short 2-minute walk from the train station, and breakfast is served from 7:00 AM. Is it possible to bring a pet to the hotel?
11 November 2024
Yes, pets are welcome for an additional charge of CHF 10 per pet, per night. What amenities are available at your wellness facilities?
02 December 2024
The wellness area includes a sauna, an indoor pool, and a whirlpool, perfect for relaxation during your stay.Next best alternative
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