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18Jan2026Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Spiss-Strasse 10, Zermatt, Switzerland
-
Close to the Matterhorn Museum
Great
8.4
9.2
/10
4.5
4.1
/5

Rooms in Zermatt

Hotel Ambassador Zermatt offers standard double rooms (23-26m²), double rooms with Matterhorn view (23-26m²) featuring a balcony, family rooms (60m²), and suites (50m²) with a separate living area. Each room includes premium bedding, pillow menus, free WiFi, and laptop-friendly workspaces. Family rooms accommodate up to 2 adults and 4 children. Bathrooms include complimentary toiletries. Some rooms feature a balcony, plasma TV, and views of the Matterhorn.

Dining at Ambassador

The Restaurant Carbon by Romain Fornell, offers French cuisine with Spanish Mediterranean influences, cooked over open fire. The menu features Swiss and Mediterranean flavors using local ingredients. A breakfast buffet is available from 7:00 AM to 10:30 AM. The Ambassador Bar serves Swiss wines, draught beer, and over 20 whisky types, alongside a tapas menu from 2:00 PM to 11:00 PM.

Leisure and Wellness

Hotel Ambassador Zermatt includes a heated indoor pool open from 8:00 AM to 8:00 PM. A sauna is available from 4:00 PM to 8:00 PM. There is a whirlpool for relaxation. Guests can access 360 kilometers of ski pistes, 400 kilometers of hiking trails, and mountain biking routes.

Location & Transport

Hotel Ambassador Zermatt is a 10-minute walk from Zermatt and 85 km from Sion Airport. Zermatt is car-free; access is via train from Brig and Visp using the Matterhorn Gotthard Bahn or by car to Täsch, 5 km away. The hotel provides mountain railway ticket sales and SBB baggage service for transport from any address in Switzerland and Liechtenstein.

Hotel Services

Hotel Ambassador Zermatt provides baggage service to rooms. Concierge service assists with guest requests. Ski services include a ski room and ski rentals from Glacier Sport. Air purification devices ensure air quality. There is also mountain railway ticket sale. A ski shop, open during winter, operates from 8:00 AM to noon and 3:30 PM to 7:00 PM.

“In my opinion, what stands out is the Matterhorn views from the balconies; it's a real draw. The multiple dining options, including top-tier Swiss and Mediterranean cuisines, point to a strong commitment to culinary excellence. Plus, proximity to the train station simplifies arrival and access to Zermatt.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room
2 persons
270 sq. feet 
2 Single beds
Shower
Sauna
Twin Room Matterhorn View
2 persons
270 sq. feet 
2 Single beds
Shower
Sauna
Suite
2 persons
650 sq. feet 
2 Single beds
Shower
Sauna
Family Suite
2 persons
650 sq. feet 
2 Single beds
Shower
Sauna
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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Sauna
  • Jacuzzi

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • In-room computer
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

At Hotel Ambassador Zermatt, guests can indulge in an array of delightful dining experiences that blend traditional Swiss flavors with international flair. The inviting atmosphere, whether family-friendly or modern, makes each meal a celebration of culinary artistry and local culture.
Hotel Ambassador Zermatt Restaurant photo
Hotel Ambassador Zermatt Restaurant photo
Hotel Ambassador Zermatt Restaurant photo

Restaurant #1

Local and International
Ambiance
A warm and welcoming space that balances traditional Swiss decor with modern touches, perfect for family meals or intimate dining.
Key Offerings
Experience the rich tastes of Switzerland with signature dishes like fondue, Valaisan plate, and a daily evening menu that highlights Alpine flavors. Perfect for sharing and discovery.
Reservation
Reservations are recommended.
Open for dinner from 18:30 to 22:00 daily.

Location

Spiss-Strasse 10, Zermatt, Switzerland
Map view
Spiss-Strasse 10, Zermatt, Switzerland
Nearby
Stellisee 3920 Zermatt
Stellisee
1400 ft
Hohbalmen
500 ft
Castor Mountain
500 ft
Murmeli Brunnen
500 ft
Restaurants
Marie's Deli Zermatt
600 ft
Untere Mattenstrasse 12
Gusto Matto
400 ft
Bahnhofplatz 36
CasaMia
400 ft
Bahnhofplatz 36
Othmars hutte
500 ft
Riedweg
Sonne
500 ft
Metzggasse 35
Viktoria
700 ft
Bahnhofplatz 2 vis a vis Gornergratbahn
Golden India
600 ft
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
700 ft
Bahnhofstrasse
Schweizerhof Kitchen
900 ft
Bahnhofstrasse 5
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
9 minutes' walk
History of Zermatt showcased through exhibits, focusing on mountaineering and local culture. Free admission days available.
The Matterhorn
The Matterhorn
30 minutes walking
Iconic mountain known for its pyramid shape and breathtaking views, best seen from viewing platforms nearby.
Mountaineer's Cemetery
Mountaineer's Cemetery
9 minutes' walk
Resting place of famous climbers, offering a poignant insight into the history of mountaineering in the region.
St Peter's English Church
St Peter's English Church
8 minutes' walk
Historic church with beautiful architecture and a peaceful ambiance, often features local events and services.
Hiking to Stellisee
5 minutes' walk
Scenic hiking trails lead to stunning views of the Matterhorn reflected in the lake, suitable for all skill levels.
Wellness at local spas
5 minutes' walk
Relaxation options include various spas offering massages and wellness treatments to rejuvenate body and mind.
Skiing at Schwarzsee
30 minutes' drive
Thrilling skiing experiences await at this popular resort, offering slopes for all levels and breathtaking alpine scenery.
Gusto Matto
Gusto Matto
2 minutes' walk
Italian restaurant known for its fresh pasta and cozy atmosphere. Vegetarian options available; reservations recommended.
Marie's Deli Zermatt
Marie's Deli Zermatt
3 minutes' walk
Casual dining with a focus on homemade dishes, perfect for breakfast or lunch. Known for its fresh, locally sourced ingredients.
CasaMia
CasaMia
2 minutes' walk
Warm ambiance and international cuisine, featuring signature pizzas and gourmet dishes. Family-friendly with gluten-free options.
Zermatt Music Festival
9 minutes' walk
Annual festival featuring classical performances in an outdoor setting, suitable for all ages. Great for families.
Papermoon Nightclub
10 minutes' walk
Lively nightlife spot with DJ performances and themed nights, perfect for those looking to enjoy the local party scene.
Getting around
City Centre
Zermatt6 min  ·  1700 ft
Airports
Sion Airport (SIR)125 min  ·  51.4 mi
Agno Airport (LUG)301 min  ·  124.7 mi
Train
Zermatt railway station3 min  ·  700 ft
Train2 min  ·  400 ft
Bus
Bus stop18 min  ·  7.1 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
until 11 am
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Ambassador Zermatt serves a full breakfast for free. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Catalan, Portuguese, Greek, Russian
Number of floors:
5
Number of rooms:
66
Questions of the users
About Hotel Ambassador Zermatt
Is it possible to reserve a twin room with a Matterhorn view for two adults and one child who is 7 years old? We won't need an extra bed since she will sleep with us.
02 March 2024
Yes, it is possible for an additional charge of CHF 25 per night.
Can the family suite accommodate four guests comfortably?
15 April 2024
Yes, the family suite is designed for four guests and includes two bedrooms and a living room with a balcony.
If a suite is booked for two adults, is there an extra fee for checking in with two children aged 3 and 6?
10 May 2024
No additional fee is required for the two children if they share the suite with the adults.
Is the half-board rate of €51 applicable per person or for a couple?
25 June 2024
The€51 half-board rate is charged per person, per night.
Do the suites offer a view of the Matterhorn?
15 July 2024
All suites feature a stunning Matterhorn view from the living room.
Are there accommodations for families with five members available?
22 August 2024
Yes, there are rooms available that can accommodate up to five people. Please provide the dates of your stay for availability confirmation.
Can luggage be stored prior to check-in?
05 September 2024
Yes, luggage can be securely stored in the cellar before check-in.
What is the distance from Zermatt to the train station, and when is breakfast served?
18 October 2024
The hotel is a short 2-minute walk from the train station, and breakfast is served from 7:00 AM.
Is it possible to bring a pet to the hotel?
11 November 2024
Yes, pets are welcome for an additional charge of CHF 10 per pet, per night.
What amenities are available at your wellness facilities?
02 December 2024
The wellness area includes a sauna, an indoor pool, and a whirlpool, perfect for relaxation during your stay.

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