Hotel Bristol Zermatt Exterior photoHotel Bristol Zermatt Exterior photoHotel Bristol Zermatt Exterior photo

Hotel Bristol, Zermatt

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From$747 /night
Check-in
02Sept
Check-out
03Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Schluhmattstr. 3, Zermatt, 3920
-
Close to the cable cars
Perfect
9.2
9.5
/10
4.9
4.7
/5

4-star family-friendly retreat in Zermatt with Matterhorn views

Amenities

Hotel Bristol offers a complete wellness experience with its newly renovated spa area which includes a Finnish sauna, steam bath, and infrared cabin. Guests can enjoy waterfall showers, foot baths, and a spacious relaxation room for quiet moments. The hotel emphasizes convenience with its proximity to a bus stop and cable cars.

Rooms

The hotel offers a variety of accommodations tailored to different guest needs, including the Junior Suite with Matterhorn views and spacious Deluxe Double Rooms. Families can opt for Quadruple Rooms designed for shared comfort or cozy Triple Rooms for smaller groups. Each room includes wooden floors and the option for down feather-free bedding.

Location

Located approximately 10 minutes from Zermatt train station, Hotel Bristol is strategically positioned for easy access to mountain activities. The hotel provides a free shuttle service for guests from 8 AM to 5 PM. Notable attractions include the iconic Matterhorn, easily visible from select rooms.

Wellness

The hotel's wellness area caters to adults aged 16 and above, creating a serene environment for relaxation. Therapeutic options include a variety of massages such as sports, aroma oil, and hot stone treatments. Guests can unwind in the spa or book massage sessions upon request.

Pet-Friendly Policies

Hotel Bristol allows dogs to accompany guests, with a daily fee applicable for each pet. While dogs are not permitted in the dining room, special arrangements can be made for pet-friendly dining in the lobby. This ensures pet owners can enjoy meals with their furry companions nearby.

Highlights

Location: 10 minutes from Zermatt train station

Rooms: Variety of accommodations including Junior Suite

Wellness: Complete spa with sauna and relaxation room

Pet-Friendly: Dogs welcome with daily fee

“Staying here means Matterhorn views dominate, even from select rooms, plus the staff clearly prioritize guest comfort with thoughtful touches like a convenient shuttle service. You'll also find practical amenities such as heated ski storage, alongside wellness options including massage services. For Zermatt, it's a solid base that balances location with genuine hospitality.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Hotel Bristol offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Single Room Grandlit Mountain View
    2 persons
    15 sq. feet
    1 Single bed
    Balcony
    Heating
  • Double Room Mountain View
    2 persons
    19 sq. feet
    1 King-size bed
    Balcony
    Heating
  • Superior Double Room Matterhorn view
    2 persons
    28 sq. feet
    1 King-size bed
    Balcony
    Bathtub
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Hotel Bristol offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Luggage storage
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Skiing
  • Hiking

Services

  • Free shuttle service
  • Ski equipment hire
  • Laundry

Dining

  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Board games
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room

Room features

  • Mini-bar
  • Sitting area
  • Terrace

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Hotel Bristol Location

Schluhmattstr. 3, Zermatt, 3920
Explore Zermatt
Local Highlights near Hotel Bristol
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
Matterhorn Museum
3 minutes' walk
Local history unfolds at this museum, showcasing Zermatt's alpine heritage and the iconic Matterhorn's climbing history.
Mountaineer's Cemetery
Mountaineer's Cemetery
2 minutes' walk
A poignant site honoring climbers who lost their lives tackling the Matterhorn, featuring beautiful tombstones amid scenic views.
Gorner Gorge
Gorner Gorge
19 minutes' walk
A stunning natural gorge with magnificent rock formations and waterfalls, accessible via a scenic walking trail.
St Peter's English Church
St Peter's English Church
11 minutes' walk
A charming church that serves the English-speaking community, known for its beautiful architecture and peaceful gardens.
Hiking to Riffelsee
50 minutes' walk
A picturesque hiking trail leads to Riffelsee, rewarding guests with spectacular lake views and surrounding mountains.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
17 minutes' walk
An exciting aerial park featuring zip lines and rope courses, perfect for thrill-seekers and adventurous families.
Yoga at Spa Zermatt
15 minutes' walk
Relaxing yoga classes in a serene setting, offering a perfect antidote to the energetic days spent exploring the area.
Cup's Italian Coffee house
1 minutes' walk
A cozy café serving authentic Italian coffee and pastries, ideal for a quick, delightful breakfast or afternoon treat.
The North Wall Bar
3 minutes' walk
A vibrant bar with a relaxed atmosphere, famous for its craft beers and a variety of local and international snacks.
Stefanie's Creperie
5 minutes' walk
A charming spot known for its delicious crepes, offering both sweet and savory options in a warm, inviting setting.
Zermatt Reflection
10 minutes' walk
An open-air art installation featuring reflective surfaces, perfect for a family outing or a unique photo opportunity.
Café Täsch
15 minutes' walk
A lively spot with weekly jazz nights and local musicians, offering an inviting atmosphere for evening relaxation.
Getting around
  • City Centre
    Zermatt 4 min  ·  1000 ft
  • Airports
    Sion (SIR) 116 min  ·  47.8 mi
    Agno (LUG) 243 min  ·  100.5 mi
  • Train
    Zermatt railway station 9 min  ·  2300 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 19 min  ·  7.5 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of CHF 25.0 per person.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Swedish
Year renovated:
2010
Number of floors:
5
Number of rooms:
43

Reviews and Ratings

Feedback about Hotel Bristol from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Hotel Bristol is frequently praised for its convenient location, being a short walk from the train station and right by the river, with a red line e-bus stop also in front of it. Guests often highlight the wonderful breakfast, featuring a variety of yogurts, fresh breads, fruit, meats and cheeses. The views, particularly of the Matterhorn, are often described as amazing, with some rooms offering private patios; however, a few guests have mentioned that the bathrooms can be quite small. Shuttle service to the train station is a further appreciated convenience.
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Review score
Based on 586 verified reviews
9.2 /10
Perfect
96 %
Recommend
Cleanliness
9.5/10
Comfort
9.5/10
Value for money
8.7/10
Breakfast
8.8/10
Pros
Matterhorn view
Friendly staff
Good breakfast
Convenient location
Ski equipment storage
Cons
Limited hot options
Uncleaned room
Leaky shower door
Guest reviews
based on 586 reviews
9.2/10
based on 1640 reviews
9.2/10
Luke from United Kingdom
Single
Double Room Matterhorn View
3 nights in November 2025
|
Reviewed: February 04, 2026
5/10
small bathroom broken hairdryer
The location was acceptable. It was a short walk from the train station and coop.
the bathroom was quite small, i couldn't move easily. the hairdryer only had two settings that didn't even work properly. i think it isn't suitable for couples.
0 Helpful
Graham from United Kingdom
Single
Double Room Matterhorn View
3 nights in August 2025
|
Reviewed: September 21, 2025
6/10
small bathroom hairdryer issue
The location is central, close to both the train station and cable cars. The bus stop is right outside the hotel, a definite benefit.
The bathroom was small. There was nowhere to place personal items. The towels touched the shower door when on the rail. Two settings on the hairdryer did not work.
0 Helpful
Questions of the users
About Hotel Bristol
Are bathrobes and toiletries like shampoo provided in the rooms?
10 October 2024
Each room is equipped with bathrobes, shampoo, and conditioner for guests' convenience.
What options are available for transportation if arriving at the train station after 17:00?
15 November 2024
A taxi can be taken from the train station, costing approximately CHF 20.00, or a 15-minute walk to the hotel can be considered.
How far is the hotel from the main attractions and the train station?
25 December 2024
The hotel is about a 10-12 minute walk from the train station and only a 5 minute walk to the city center.
Is there an elevator available in the hotel for guests?
18 January 2025
Yes, there is an elevator available for guests' convenience.
Does the hotel offer a free shuttle service to and from Täsch?
12 February 2025
The complimentary shuttle service operates solely from Zermatt train station, available from 08:00 to 17:00.
Can I expect three separate beds in the triple room, or is one a sofa bed?
30 January 2025
The triple room includes a double bed and a sofa bed, accommodating up to three guests.
What distinguishes a room with Mountain View from one with Matterhorn View?
22 March 2025
Rooms with Matterhorn view offer a direct sight of the Matterhorn, while Mountain view rooms display the Mischabel Group without the Matterhorn.
Is there a shared microwave available for guests to use in the hotel?
14 March 2025
Yes, a microwave is available for guest use on the first floor of the hotel.
What are the options for laundry service, and is same-day turnaround possible?
5 April 2025
Laundry can be left at the reception in the morning for processing, with same-day service available depending on the volume of laundry.
Are pets permitted, and are there any restrictions on their access within the hotel?
29 April 2025
Cats are welcome with an additional charge of CHF 10.00 per night. However, pets are not allowed in the dining room.
Is the hotel suitable for families with children?
15 May 2025
Yes, the hotel is family-friendly and features amenities like a trampoline and a playroom filled with toys and books for children.

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