Hotel Alpina, Zermatt ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Englischer Viertel 5, Zermatt, Switzerland, 3920

Steps from the Matterhorn Museum

Great

8.0

8.4

/10

4.0

4.2

Loved by Hotel Alpina guests

Cozy rooms
Comfortable beds
Central location
Delicious breakfast

"We were also given am ugrade of the room, to the new hotel."

Ciprian from Romania

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"From the hotel, you can be on the train in under 10 minutes."

BDSturge from United Kingdom

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"Room is spacious with 2 terrace."

Allan C

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Amenities

Hotel Alpina offers 23 comfortable rooms with various configurations including single, double, and triple options. Guests can also choose rooms with private bathrooms for added privacy. Amenities include a flat screen TV, radio, hairdryer, and safe, ensuring a functional stay.

Dining

Breakfast is available at the Tannenhof, featuring a buffet with fresh, regional products and a variety of mueslis. Guests have the option to book half board or dine à la carte at the Golden Lok restaurant, located at Hotel Tannenhof. The breakfast buffet is priced at CHF 25.00 at reception.

Location

Hotel Alpina is centrally situated in Zermatt, within walking distance to local attractions. Ski slopes are reachable just a short distance away for skiing enthusiasts. The hotel's location provides easy access to the charming streets of Zermatt and its beautiful mountain views.

Family-Friendly Options

The hotel accommodates families with baby cots available on request for guests with young children. Children between the ages of 0 to 2 years can stay free of charge. Additional charges apply for older children, with rates of CHF 20, CHF 65, and CHF 95 for ages 3 to 8, 9 to 12, and 13 and above.

Pet Policies

Hotel Alpina welcomes pets for a fee of CHF 25 per night, providing a friendly environment for guests traveling with pets. The hotel ensures a comfortable experience for both guests and their furry companions. Outdoor spaces are accessible for walks in the picturesque surroundings.

Highlights

Rooms: Traditional but comfortable room options

Dining: Breakfast buffet at the Tannenhof

Location: Centrally located accommodation in Zermatt

Family-Friendly: Baby cots on request

“The location is superb, within walking distance of both the train station and Zermatt's many restaurants, plus balconies add to the appeal. However, light sleepers may find the sound insulation a challenge, potentially affecting longer stays. It's a solid choice for a short visit focused on convenience.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.1/10Review score

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Highlights from guests

DiningBreakfast Brilliance

The complimentary breakfast offered sausages, eggs, yoghurts, meats, cheeses, cereals, breads, pastries and more coffee!

Oliver from Canada

Review on

Room FeaturesBalcony Views

Our room had a balcony with views to die for; we enjoyed wine while watching the Matterhorn from there.

Priya from India

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Sports & FitnessSlope Access

The hotel is a short walk to Bayard ski rental and the Gornergrat railway, taking you up to the slopes.

Angus from Scotland

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BathroomModern Shower-Room

The room features a great modern shower-room. It was also equipped with heating, keeping the room warm.

Hans from Switzerland

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Select your room type

Hotel Alpina offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room

1 person

90 sq. feet

1 Single bed

Heating

Balcony

room details

Double or Twin Room

2 persons

165 sq. feet

2 Single beds

Heating

Balcony

room details

Triple Room

2 persons

240 sq. feet

3 Single beds

Heating

room details

Budget Double Room

2 persons

165 sq. feet

1 King-size bed

Heating

room details

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Price and Room Availability Calendar

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Facilities

Hotel Alpina offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.4/10Review score

General

No smoking on site
Safe deposit box
VIP check-in/ -out
Pets allowed
Security
Luggage storage
Ski storage
Lift
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Skiing
Hiking
Cycling

Services

Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant

Business

Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Sun terrace
Garden area

Room features

Free Wi-Fi in rooms
Heating
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Dining Onsite

Hotel Alpina invites guests to indulge in a delightful dining experience that showcases a blend of local flavors and welcoming atmospheres. Relish in the thoughtfully crafted offerings while enjoying the serenity of the terrace and the lush garden setting, perfect for both lunch and dinner.

Corona: Bei Schliessung der Rest., steht ein externes Rest. zur Verfügung

Local and regional fare

Ambiance

Conveniently located with a cozy and inviting atmosphere, perfect for casual gatherings or intimate dinners.

Key Offerings

Enjoy a variety of dishes featuring local ingredients, with additional options at an external restaurant when needed. Experience lunch and dinner in a setting that emphasizes comfort and familiarity.

Reservation

Reservations recommended

Lunch and Dinner

Hotel Alpina Location

Englischer Viertel 5, Zermatt, Switzerland, 3920

Map view

Englischer Viertel 5, Zermatt, Switzerland, 3920

City landmarks

Landmark

The Matterhorn

1.1 mi

Landmark

Gorner Gorge

4800 ft

Landmark

Sunnegga

1.4 mi

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.1 mi

Theme Park

Forest Fun-Park Zermatt

4800 ft

Beach

Leisee

1.3 mi

Ski Area

Wolli park for beginners Sunnegga

1.4 mi

Landmark

Denner Partner

4600 ft

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

4800 ft

Garden

Ricola Herb Garden

4800 ft

Garden

Dossen Glacier Garden

1.9 mi

Landmark

Zmutt Glacier

1.8 mi

Bridge

Hangebrucke

1.9 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.0 mi

Landmark

Zmutt

1.7 mi

Ski Area

Gornergrat

3.1 mi

Beach

Grunsee

2.1 mi

Nearby

Museum

Matterhorn Museum

1000 ft

Cemetery

Mountaineer's Cemetery

1000 ft

Church

St Peter's English Church

900 ft

Bridge

Photopoint Kirchbrucke bridge

600 ft

Church

Parish Church of St. Mauritius

1000 ft

Bahnhofstrasse

Walk of Climb

400 ft

Stellisee 3920 Zermatt

Stellisee

1000 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

1000 ft

Hohbalmen

1000 ft

Castor Mountain

1000 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

400 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

1000 ft

Murmeli Brunnen

1400 ft

Restaurants

Take it Doner

800 ft

Oberdorfstrasse 24

McDonalds

1500 ft

Bahnhofstrasse 12

Explore Zermatt

Matterhorn Museum

4 minutes' walk

Local history and culture exhibitions defining Zermatt's legacy, with captivating artifacts and guided tours available.

Gorner Gorge

18 minutes' walk

Impressive natural ravine with stunning rock formations; accessible walking trails make it ideal for scenic strolls.

Mountaineer's Cemetery

4 minutes' walk

Tribute to climbers who lost their lives in the region, featuring poignant sculptures and a tranquil setting.

Parish Church of St. Mauritius

4 minutes' walk

Iconic church known for its beautiful architecture and historic significance, providing a peaceful atmosphere for reflection.

Hiking the Matterhorn Trail

30 minutes' walk

Iconic trail offers breathtaking views for thrill-seekers; seasonal guided tours available for safety.

Wellness at Spa Zermatt

10 minutes' walk

Relaxing spa offering massages, saunas, and wellness treatments to rejuvenate body and mind after adventures.

Take it Doner

3 minutes' walk

Casual eatery serving delicious Turkish fare, perfect for a quick, flavorful meal in a relaxed atmosphere.

McDonald's

6 minutes' walk

Familiar fast-food chain offering a variety of burgers and fries; convenient for families on-the-go.

Café Dufour

5 minutes' walk

Charming café featuring live music nights, perfect for enjoying coffee and pastries in a vibrant setting.

Zermatt's Nightlife

10 minutes' walk

Variety of bars and clubs providing lively atmospheres and weekly events, catering to all age groups.

Getting around

City Centre

Zermatt2 min · 400 ft

Airports

Sion (SIR)116 min · 47.8 mi

Agno (LUG)243 min · 100.5 mi

Train

Zermatt railway station6 min · 1700 ft

Train2 min · 400 ft

Bus

Bus stop18 min · 7.4 mi

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Property information and rules

Check-in

from 15:00-21:00

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A full breakfast is served at the price of CHF 25 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese

Number of rooms:

Reviews and Ratings

Feedback about Hotel Alpina from previous guests about their experience.

Review summary

Based on recent reviews

Hotel Alpina is appreciated for its central location, offering convenient access to Zermatt's main attractions, with some rooms even providing views of the Matterhorn. The rooms often feature a cozy cabin style, and many find the size adequate for a short stay. Breakfast is served in the neighboring Tannenhof, with some guests finding it basic. While occasional noise from neighboring rooms has been noted, the hotel is generally considered a good value, especially given its proximity to the church and Gemeindehaus.

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Review score

Based on 561 verified reviews

8.0/10

Great

80%

Recommend

Location

9.1/10

Staff

8.9/10

Facilities

7.4/10

Value for money

7.9/10

Pros

Central location

Friendly staff

Good value

Cons

No tea facilities

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Questions of the users

About Hotel Alpina

What time can I check in if I arrive late in the evening?

15 November 2024

For late arrivals, guests will receive a PIN code for the entrance, allowing check-in even during the night.

Is construction work happening near the hotel, and will it be finished soon?

20 June 2024

The construction site across the street is expected to be completed by the end of June.

Can I check in if I arrive early in the morning, around 2 a.m.?

1 February 2025

If arriving late, a message will be sent a few days before your stay with all the necessary information for late check-in. Please remember that trains only leave Täsch hourly after midnight.

Is it possible to accommodate three guests in one room?

5 March 2024

Double rooms may be too small for an extra bed, but the hotel offers spacious triple rooms that are perfect for three guests.

What are the transportation options from the train station to the hotel, and is there a fee for this service?

10 April 2024

There is a car service available from Zermatt's Train Station directly to the hotel for CHF 10.

Are there dining options available for hotel guests?

15 September 2024

Guests can dine at the Hotel Post, which is just a 2-minute walk away, offering meals and bar services depending on availability.

Can I check out early in the morning and leave my room key somewhere?

28 October 2024

Yes, early check-out is possible. Guests can leave the key at a designated location on the ground floor, although it's best to check with reception the day before.

What are the walking directions to the hotel from the train station?

14 December 2024

To reach the hotel from the train station, walk south along Bahnhofstrasse towards the Matterhorn, turn left after Mont Cervin Palace, and then take the right onto the path leading to the hotel. It takes about 6 minutes.

Can I store my luggage at the hotel while I explore the area?

22 January 2025

Yes, luggage storage is available in the ski room. A shower room can be provided upon request as well.

Are there facilities to do laundry nearby or at the hotel?

30 March 2024

Unfortunately, there are no laundry facilities available at the hotel. Guests may need to find a nearby laundromat.

Is internet access reliable in the hotel rooms?

8 February 2025

The hotel offers strong and stable WiFi, and guests can also visit Schaller's Tannenhof to enjoy good connectivity if needed.