What time can I check in if I arrive late in the evening?
15 November 2024
For late arrivals, guests will receive a PIN code for the entrance, allowing check-in even during the night.
55 photos
Hotel Alpina, Zermatt
81US$
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Key details
About the Hotel
Englischer Viertel 5,
Zermatt,
Switzerland,
3920,
Valais
- Steps from the Matterhorn Museum
Very good
7.9
8.4
4.0
4.2
Loved by Hotel Alpina guests
"We were also given am ugrade of the room, to the new hotel."
"From the hotel, you can be on the train in under 10 minutes."
"Room is spacious with 2 terrace."
Amenities
Hotel Alpina offers 23 comfortable rooms with various configurations including single, double, and triple options. Guests can also choose
Dining
Breakfast is available at the Tannenhof, featuring a buffet with fresh, regional products and a variety of mueslis. Guests have the option to book half board or dine à la carte at the
Location
Hotel Alpina is centrally situated in Zermatt, within
Family-Friendly Options
The hotel accommodates families with baby cots available on request for guests with young children. Children between the ages of 0 to 2 years can stay free of charge. Additional charges apply for older children, with rates of CHF 20, CHF 65, and CHF 95 for ages 3 to 8, 9 to 12, and 13 and above.
Pet Policies
Hotel Alpina welcomes pets for a fee of
Highlights
Rooms: Traditional but comfortable room options
Dining: Breakfast buffet at the Tannenhof
Location: Centrally located accommodation in Zermatt
Family-Friendly: Baby cots on request
“The location is superb, within walking distance of both the train station and Zermatt's many restaurants, plus balconies add to the appeal. However, light sleepers may find the sound insulation a challenge, potentially affecting longer stays. It's a solid choice for a short visit focused on convenience.”
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Select your room type
Hotel Alpina offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
1 person
90 sq. feet
1 Single bed
Heating
Balcony
room details
Double or Twin Room
2 persons
165 sq. feet
2 Single beds
Heating
Balcony
room details
Triple Room
2 persons
240 sq. feet
3 Single beds
Heating
room details
Budget Double Room
2 persons
165 sq. feet
1 King-size bed
Heating
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Hotel Alpina offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Safe deposit box
- VIP check-in/ -out
- Pets allowed
- Security
- Luggage storage
- Ski storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Skiing
- Hiking
- Cycling
Services
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
Business
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Sun terrace
- Garden area
Room features
- Free Wi-Fi in rooms
- Heating
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
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Dining Onsite
Hotel Alpina invites guests to indulge in a delightful dining experience that showcases a blend of local flavors and welcoming atmospheres. Relish in the thoughtfully crafted offerings while enjoying the serenity of the terrace and the lush garden setting, perfect for both lunch and dinner.
Hotel Alpina Location
Englischer Viertel 5,
Zermatt,
Switzerland,
3920,
Valais
Map view
Englischer Viertel 5,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Landmark
The Matterhorn
1.1
mi
Landmark
Gorner Gorge
4800 ft
Landmark
Sunnegga
1.4
mi
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.1
mi
Theme Park
Forest Fun-Park Zermatt
4800 ft
Beach
Leisee
1.3
mi
Ski Area
Wolli park for beginners Sunnegga
1.4
mi
Landmark
Denner Partner
4600 ft
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
4800 ft
Garden
Ricola Herb Garden
4800 ft
Garden
Dossen Glacier Garden
1.9
mi
Landmark
Zmutt Glacier
1.8
mi
Bridge
Hangebrucke
1.9
mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.0
mi
Landmark
Zmutt
1.7
mi
Ski Area
Gornergrat
3.1
mi
Beach
Grunsee
2.1
mi
Nearby
Museum
Matterhorn Museum
1000 ft
Cemetery
Mountaineer's Cemetery
1000 ft
Church
St Peter's English Church
900 ft
Bridge
Photopoint Kirchbrucke bridge
600 ft
Church
Parish Church of St. Mauritius
1000 ft
Bahnhofstrasse
Walk of Climb
400 ft
Stellisee 3920 Zermatt
Stellisee
1000 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1000 ft
Hohbalmen
1000 ft
Castor Mountain
1000 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
400 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1000 ft
Murmeli Brunnen
1400 ft
Restaurants
Take it Doner
800 ft
Oberdorfstrasse 24
McDonalds
1500 ft
Bahnhofstrasse 12
Explore Zermatt
Explore Zermatt
Getting around
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Property information and rules
Check-in
from 15:00-21:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of CHF 25 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
23
Reviews and Ratings
Feedback about Hotel Alpina from previous guests about their experience.
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Pros
Central location
Friendly staff
Good value
Cons
No tea facilities
Guest reviewsbased on 587 reviews
Paul from United Kingdom
Single
single room
3 nights in November 2025
|
Reviewed:February 03, 2026
7/10
convenient locationtrain stationwooden interiorsthin wallsexpensive breakfastbread shortage
i found the location quite convenient. i could easily walk to the train station. the room had a nice, simple style with wooden interiors.
The walls seemed a bit thin. I could hear neighbors. breakfast was quite expensive at 30 chf. they did not replenish bread when it ran out even though it was before closing time.
0 Helpful
Steven from United States
Single
Double or Twin Room
3 nights in November 2025
|
Reviewed:January 26, 2026
9/10
great locationalpine chalet
the location is great and offers easy access to the main areas. i easily accessed the main attractions (it's so central!). the room has a cozy alpine chalet feel, which i loved.
i did have to carry my luggage up one flight of stairs.
0 Helpful
Sebastian from Germany
Couple
double or twin room
4 nights in November 2025
|
Reviewed:November 23, 2025
9.0/10
alpine air and tender moments
amazing vieweasy accessmanageable walk
the view from my room was amazing, a constant reminder of nature's beauty. the proximity to the train station allowed easy access for exploration. i found the short walk very manageable even with luggage, a comforting start and end to each day.
the walls felt somewhat thin, allowing sounds to travel more easily.
Location
9/10
the hotel is meters from the main street, a convenient placement for accessing shops and restaurants. it is quite close to transportation hubs. the bus stop to funiculars is nearby for ease of transit.
Service
10/10
the staff demonstrated helpfulness and friendliness consistently. they seemed to know many languages, which aided guests from various countries. check-in and check-out were quick, a feature that eased my travels.
Rooms
9/10
my room offered a direct alps view, an inspiring scene each morning. the room structure was convenient and functional. the bathroom included fresh towels and necessary toiletries.
Facilities
8/10
a ski room is available, providing equipment storage for skiers. an elevator offered access to higher floors, a convenience for luggage. breakfast is served, with a variety of fresh options.
0 Helpful
|
Elijah from United States
Single
double or twin room
3 nights in August 2025
|
Reviewed:November 01, 2025
8.8/10
convenient spot near the action
excellent locationspacious roomhelpful staffthin wall
the location was excellent, just off the main road. the room was spacious and clean. i found breakfast to be excellent (especially the bread). the staff was very friendly and helpful.
the walls seemed thin. i could easily hear neighbors talking and walking. it was a bit of a nuisance.
Service
9/10
the front desk staff offered a warm welcome and professional service. they were very helpful with directions and local tips. i felt well taken care of throughout my stay.
Dining
8/10
breakfast included a satisfying selection of items, including fresh bread. the dining area was clean and orderly. i appreciated the simple, yet adequate (for me) choices available.
Rooms
9/10
the room was spacious and provided enough room to move around. the wooden interior created a cozy atmosphere. i appreciated the cleanliness and the calming views.
Facilities
9/10
the hotel's proximity to the train station made arrival easy. it offered convenient access to the village. i found the location quite central for exploring.
0 Helpful
|
grace from united kingdom
Single
double or twin room
3 nights in August 2025
|
Reviewed:September 05, 2025
7/10
a decent stay with minor drawbacks
convenient locationcomfortable bedhelpful staffpoor signagebasic breakfastunreliable wifi
the location was super convenient. i easily reached shops and walking trails. the beds were comfortable too. the staff was friendly and gave helpful information about the area (especially the skiing spots!).
the hotel was tricky to find. poor signage made it confusing. also, the breakfast was very basic. it had little variety. the wifi signal was unreliable. it kept disconnecting (which was annoying!).
0 Helpful
Questions of the users
About Hotel Alpina
Is construction work happening near the hotel, and will it be finished soon?
20 June 2024
The construction site across the street is expected to be completed by the end of June.
Can I check in if I arrive early in the morning, around 2 a.m.?
1 February 2025
If arriving late, a message will be sent a few days before your stay with all the necessary information for late check-in. Please remember that trains only leave Täsch hourly after midnight.
Is it possible to accommodate three guests in one room?
5 March 2024
Double rooms may be too small for an extra bed, but the hotel offers spacious triple rooms that are perfect for three guests.
What are the transportation options from the train station to the hotel, and is there a fee for this service?
10 April 2024
There is a car service available from Zermatt's Train Station directly to the hotel for CHF 10.
Are there dining options available for hotel guests?
15 September 2024
Guests can dine at the Hotel Post, which is just a 2-minute walk away, offering meals and bar services depending on availability.
Can I check out early in the morning and leave my room key somewhere?
28 October 2024
Yes, early check-out is possible. Guests can leave the key at a designated location on the ground floor, although it's best to check with reception the day before.
What are the walking directions to the hotel from the train station?
14 December 2024
To reach the hotel from the train station, walk south along Bahnhofstrasse towards the Matterhorn, turn left after Mont Cervin Palace, and then take the right onto the path leading to the hotel. It takes about 6 minutes.
Can I store my luggage at the hotel while I explore the area?
22 January 2025
Yes, luggage storage is available in the ski room. A shower room can be provided upon request as well.
Are there facilities to do laundry nearby or at the hotel?
30 March 2024
Unfortunately, there are no laundry facilities available at the hotel. Guests may need to find a nearby laundromat.
Is internet access reliable in the hotel rooms?
8 February 2025
The hotel offers strong and stable WiFi, and guests can also visit Schaller's Tannenhof to enjoy good connectivity if needed.Next best alternative
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