Is the hotel easily accessible on foot from the train station?
12 January 2024
It's approximately a 10-minute walk to the hotel, or you can opt for an electric taxi service for about SFr. 17 for two people.
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Hotel Phoenix, Zermatt
413US$
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Key details
About the Hotel
Untere Wiestistrasse 11,
Zermatt,
Switzerland,
3920,
Valais
- Close to the Matterhorn Museum
Perfect
9.0
9.3
4.8
4.7
Loved by guests
"The hotel itself was stylishly modern and ecologically focused."
"Our rooms had amazing views of the Matterhorn, ( two of which had balconies ) ,which added to our pleasure of staying there."
"Breakfast is the best I have seen for long time."
Rooms at Hotel Phoenix
Hotel Phoenix offers 27 rooms with wood and stone decor. Standard double rooms are approximately 21m2. Superior double rooms feature a large bathroom with a bathtub. Deluxe double rooms, ideal for extended stays, are 28m2. All rooms include a bathroom with either a bath or shower, an 81 cm flat-screen TV, cable radio and TV channels, a telephone, a safe, and a hairdryer. Deluxe rooms on the top floor have balconies. Some rooms offer Matterhorn views.
Dining and Bar
Hotel Phoenix provides a breakfast buffet with hot and cold dishes until 10:00 AM. The lounge and bar area feature a fireplace and complimentary Wi-Fi. The bar serves gourmet snacks and appetizers. Many restaurants are located near Hotel Phoenix.
Leisure Facilities
Hotel Phoenix provides massages by trained staff. Guests may use the ski room with ski boot heaters. Expert tuning service is available. The hotel is near the Sunnegga-Rothorn metro station and the Gornergrat ski area. The Matterhorn Glacier Paradise is easily accessible. Walking and hiking trails are near Rotenboden.
Location and Access
Hotel Phoenix is located in Zermatt's Wiesti quarter, 0.5 km from Zermatt and 80 km from Sion. The hotel is a 10-minute walk from the train station and a 2-minute walk from the Sunnegga Express. Bahnhofstrasse shopping and dining area is within walking distance. Bus service to Matterhorn Glacier Paradise and Sunnegga-Rothorn Paradise lift stations is a 1 to 2-minute walk.
Hotel Services
Hotel Phoenix provides complimentary hotel-wide Wi-Fi, and adapters are available at reception. Baby cots are available upon request. Guests arriving before 3 PM may take a shower. Dogs are welcome. Lunch boxes are available upon request. The hotel uses geothermal heat. A ski room is available.
“This Zermatt hotel cultivates a familial atmosphere, noted especially in its attentive staff and owner involvement. The modern design incorporates local materials, while extras like gourmet snacks and a ski room with boot heaters enhance the experience. I find it a well-situated base for enjoying both the slopes and the village.”
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
2 persons
280 sq. feet
2 Single beds
Shower
Coffee machine
room details
Standard Double Room
2 persons
230 sq. feet
2 Single beds
Shower
Coffee machine
room details
Superior Double Room
2 persons
240 sq. feet
2 Single beds
Shower
Coffee machine
room details
Triple Room
2 persons
305 sq. feet
3 Single beds
Coffee machine
Heating
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- Express check-in/ -out
- Concierge desk
- Pets allowed
- Security
- Adults only
- Luggage storage
- Ski storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Skiing
- Hiking
- Cycling
- Golf course
- Fishing
Services
- Paid shuttle service
- Pet amenities available
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Board games
Spa & Leisure
- Leisure/ TV room
- Back massage
- Full body massage
- Foot massage
Room features
- Heating
- Soundproofed rooms
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Parquet floor
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Location
Untere Wiestistrasse 11,
Zermatt,
Switzerland,
3920,
Valais
Map view
Untere Wiestistrasse 11,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Museum
Matterhorn Museum
3000 ft
Landmark
The Matterhorn
1.5
mi
Cemetery
Mountaineer's Cemetery
3000 ft
Church
St Peter's English Church
2500 ft
Bridge
Photopoint Kirchbrucke bridge
2500 ft
Church
Parish Church of St. Mauritius
2400 ft
Landmark
Walk of Climb
2500 ft
Landmark
Hinterdorfstrasse
2400 ft
Landmark
Stellisee
2600 ft
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
4700 ft
Landmark
Obere Matten playground no. 1
2400 ft
Landmark
Bergfuhrerdenkmal
2400 ft
Landmark
Sunnegga
1.6
mi
Landmark
Gorner Gorge
1.3
mi
Beach
Leisee
1.8
mi
Landmark
Denner Partner
4400 ft
Ski Area
Wolli park for beginners Sunnegga
1.5
mi
Theme Park
Forest Fun-Park Zermatt
1.1
mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.4
mi
Garden
Ricola Herb Garden
1.5
mi
Beach
Grunsee
2.0
mi
Landmark
Unterrothorn
2.1
mi
Landmark
Grindjisee
2.0
mi
Landmark
5-Seenweg
1.9
mi
Landmark
Zmutt Glacier
2.2
mi
Landmark
Zmutt
2.2
mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.3
mi
Nearby
Hohbalmen
2000 ft
Castor Mountain
2000 ft
Murmeli Brunnen
2000 ft
Restaurants
Cup's Italian Coffee house
2900 ft
Kirchstrasse 44
Explore Zermatt
Discover Zermatt
Getting around
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Property information and rules
Check-in
from 15:00-19:00
Check-out
from 08:00-10:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Phoenix provides visitors with a free full breakfast.
Pets
Pets are allowed on request.
Languages
English, German, Dutch
Number of rooms:
28
Questions of the users
About Hotel Phoenix
Are there refrigerators available in the guest rooms?
5 February 2024
The rooms do not come equipped with refrigerators.
How far is the nearest cable car station from the hotel?
22 March 2024
The Sunnegga-Rothorn Paradise cable car station is about a 4-minute walk away.
Can guests use a microwave during their stay?
18 April 2024
Microwaves are not available in the guest rooms or for use by guests.
Is there a way to prepare hot water in the rooms?
30 May 2024
Rooms do not include hot water kettles, but each room is equipped with a Delizio coffee maker that can provide hot water.
Is air conditioning available in the hotel rooms?
14 June 2024
Being a mountain resort, the hotel does not have air conditioning; however, central heating is available, and windows can be opened for fresh air.
What are the Wi-Fi access options throughout the hotel?
25 July 2024
Complimentary Wi-Fi is available in all guest rooms as well as in the lobby and reception areas.
What should I do if COVID-19 restrictions prevent my arrival after booking?
10 August 2024
The policy regarding your booking depends on whether it's prepaid or pay-at-hotel. It's advisable to take out travel insurance that covers COVID-19 related expenses.
What are the check-in options if I arrive later in the evening?
1 September 2024
If planning to check in at 9:30 PM on a Friday, it's necessary to provide a name or reservation number for registration.
Is there a gym available for guests?
15 October 2024
The fitness center is open daily from 8:00 AM to 6:00 PM, and guests can access it for free.Next best alternative
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