Is the hotel easily accessible on foot from the train station?
12 January 2024
It's approximately a 10-minute walk to the hotel, or you can opt for an electric taxi service for about SFr. 17 for two people.
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Hotel Phoenix, Zermatt
395US$
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Key details
About the Hotel
Untere Wiestistrasse 11,
Zermatt,
Switzerland,
3920,
Valais
- Close to the Matterhorn Museum
Perfect
9.0
9.3
4.7
4.6
Loved by Hotel Phoenix guests
"The hotel itself was stylishly modern and ecologically focused."
"Our rooms had amazing views of the Matterhorn, ( two of which had balconies ) ,which added to our pleasure of staying there."
"Breakfast is the best I have seen for long time."
Amenities
Hotel Phoenix offers 27 guest rooms with local design elements, along with a spacious glass-walled breakfast room that opens onto a terrace. The bar and lounge area features a cozy fireplace, inviting guests to relax. A
Dining
Each morning, guests enjoy a rich buffet breakfast with a variety of warm and cold dishes, available until 10:00 am. The hotel's emphasis on local cuisine ensures a fresh and fulfilling start to the day. Guests may also request
Location
Located in the quiet Wiesti quarter, the hotel is a short walk from Zermatt's train station and Bahnhofstrasse, the main shopping street. Guests have easy access to bus services leading to the Matterhorn Glacier Paradise and Sunnegga-Rothorn lift stations, just 1 to 2 minutes away on foot. This central location supports both winter and summer activities.
Pet-Friendly Policy
The hotel welcomes dogs, allowing guests to share their mountain experience with their furry companions. This
Sustainability
Hotel Phoenix is committed to environmental responsibility, utilizing geothermal heating for hot water and heating. By minimizing fossil fuel dependency, the hotel supports sustainable tourism practices. This focus on eco-consciousness aligns with the preferences of today's environmentally aware travelers.
Highlights
Location: Walking distance to train station and Bahnhofstrasse
Dining: Buffet breakfast until 10:00 am
Ski Facilities: Ski room with boot heaters
Pet-Friendly: Welcomes dogs for a shared experience
“This Zermatt hotel cultivates a familial atmosphere, noted especially in its attentive staff and owner involvement. The modern design incorporates local materials, while extras like gourmet snacks and a ski room with boot heaters enhance the experience. I find it a well-situated base for enjoying both the slopes and the village.”
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Select your room type
Hotel Phoenix offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
2 persons
280 sq. feet
2 Single beds
Shower
Coffee machine
room details
Standard Double Room
2 persons
230 sq. feet
2 Single beds
Shower
Coffee machine
room details
Superior Double Room
2 persons
240 sq. feet
2 Single beds
Shower
Coffee machine
room details
Triple Room
2 persons
305 sq. feet
3 Single beds
Coffee machine
Heating
room details
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Facilities
Hotel Phoenix offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- Express check-in/ -out
- Concierge desk
- Pets allowed
- Security
- Adults only
- Luggage storage
- Ski storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Skiing
- Hiking
- Cycling
- Golf course
- Fishing
Services
- Paid shuttle service
- Pet amenities available
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Board games
Spa & Leisure
- Leisure/ TV room
Room features
- Heating
- Soundproofed rooms
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Parquet floor
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Hotel Phoenix Location
Untere Wiestistrasse 11,
Zermatt,
Switzerland,
3920,
Valais
Map view
Untere Wiestistrasse 11,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Museum
Matterhorn Museum
3000 ft
Landmark
The Matterhorn
1.5
mi
Cemetery
Mountaineer's Cemetery
3000 ft
Church
St Peter's English Church
2500 ft
Bridge
Photopoint Kirchbrucke bridge
2500 ft
Church
Parish Church of St. Mauritius
2400 ft
Landmark
Walk of Climb
2500 ft
Landmark
Hinterdorfstrasse
2400 ft
Landmark
Stellisee
2600 ft
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
4700 ft
Landmark
Obere Matten playground no. 1
2400 ft
Landmark
Bergfuhrerdenkmal
2400 ft
Landmark
Sunnegga
1.6
mi
Landmark
Gorner Gorge
1.3
mi
Beach
Leisee
1.8
mi
Landmark
Denner Partner
4400 ft
Ski Area
Wolli park for beginners Sunnegga
1.5
mi
Theme Park
Forest Fun-Park Zermatt
1.1
mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.4
mi
Garden
Ricola Herb Garden
1.5
mi
Beach
Grunsee
2.0
mi
Landmark
Unterrothorn
2.1
mi
Landmark
Grindjisee
2.0
mi
Landmark
5-Seenweg
1.9
mi
Landmark
Zmutt Glacier
2.2
mi
Landmark
Zmutt
2.2
mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.3
mi
Nearby
Hohbalmen
2000 ft
Castor Mountain
2000 ft
Murmeli Brunnen
2000 ft
Restaurants
Cup's Italian Coffee house
2900 ft
Kirchstrasse 44
Explore Zermatt
Discover Zermatt
Getting around
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Property information and rules
Check-in
from 15:00-19:00
Check-out
from 08:00-10:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Phoenix provides visitors with a free full breakfast.
Pets
Pets are allowed on request.
Languages
English, German, Dutch
Number of rooms:
28
Reviews and Ratings
Feedback about Hotel Phoenix from previous guests about their experience.
Pros
Clean hotel
Great view
Excellent staff
Good breakfast
Enough space
Cons
No sauna
Smoking outside
Guest reviewsOpen reviewsQuestions of the users
About Hotel Phoenix
Are there refrigerators available in the guest rooms?
5 February 2024
The rooms do not come equipped with refrigerators.
How far is the nearest cable car station from the hotel?
22 March 2024
The Sunnegga-Rothorn Paradise cable car station is about a 4-minute walk away.
Can guests use a microwave during their stay?
18 April 2024
Microwaves are not available in the guest rooms or for use by guests.
Is there a way to prepare hot water in the rooms?
30 May 2024
Rooms do not include hot water kettles, but each room is equipped with a Delizio coffee maker that can provide hot water.
Is air conditioning available in the hotel rooms?
14 June 2024
Being a mountain resort, the hotel does not have air conditioning; however, central heating is available, and windows can be opened for fresh air.
What are the Wi-Fi access options throughout the hotel?
25 July 2024
Complimentary Wi-Fi is available in all guest rooms as well as in the lobby and reception areas.
What should I do if COVID-19 restrictions prevent my arrival after booking?
10 August 2024
The policy regarding your booking depends on whether it's prepaid or pay-at-hotel. It's advisable to take out travel insurance that covers COVID-19 related expenses.
What are the check-in options if I arrive later in the evening?
1 September 2024
If planning to check in at 9:30 PM on a Friday, it's necessary to provide a name or reservation number for registration.
Is there a gym available for guests?
15 October 2024
The fitness center is open daily from 8:00 AM to 6:00 PM, and guests can access it for free.Next best alternative
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