Hotels
United Kingdom
Newcastle upon Tyne
Grey Street Hotel
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75 photos
Grey Street Hotel Newcastle upon Tyne Interior photoGrey Street Hotel Newcastle upon Tyne Exterior photoGrey Street Hotel Newcastle upon Tyne Interior photo
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Check rooms and rates
From90US$ /night
Check-in
20Apr2026Select date
Check-out
21Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

2-12 Grey Street, Newcastle upon Tyne, United Kingdom, NE1 6EE
-
Close to the historic old town
Great
8.5
8.9
/10
3.0
4.3
/5

Loved by Grey Street Hotel guests

  • Spacious rooms
  • Comfortable beds
  • Helpful staff
  • Delicious food
  • Excellent location
"The hotel is a renovated historic bank which despite modern fixtures retains a wonderful ambience."
Maria from United Kingdom
read full review
"Really chic, great size, beds were super comfy and fabulous White Company toiletries."
rjs001 from United Kingdom
read full review
"The Grey hotel is LOVLEY the bedding and towels top class the location is perfect."
Jane from United Kingdom
read full review

Rooms

Grey Street Hotel offers 49 contemporary en-suite rooms, combining Georgian character with modern designs. Each room presents high ceilings, large sash windows, and distinct color palettes. Junior suites include mini-fridges, robes, and slippers for an upgraded experience.

Dining

Leila Lily's, the hotel's award-winning Rosette restaurant, serves a wide-ranging menu that includes starters, main courses, and desserts. The restaurant is open Sunday to Thursday from 12pm to 8pm and Friday and Saturday until 9pm. Guests can enjoy a bar scene featuring a selection of cocktails, wines, and premium champagnes.

Location

Located on the iconic Grey Street, the hotel connects guests to the vibrant heart of Newcastle City Centre. It is within walking distance to Central Station and various pubs, bars, and restaurants. Guests can explore the Quayside and its nearby markets with ease from this central location.

Business Facilities

Three dedicated meeting rooms at Grey Street Hotel accommodate up to 18 people, ideal for focused meetings or private dinners. The rooms are equipped with plasma screens, BOSE sound systems, and air conditioning to facilitate a professional environment. Tailored meeting packages are available for specific themes and occasions.

Wellness

The City Retreat beauty salon, located in the hotel, provides various treatments for skin and body. Guests can choose from options like hydro-facials and non-surgical face lifts. Combining pampering with relaxation, the salon complements the overall hotel experience.

Highlights

Location: Iconic Grey Street, Newcastle City Centre

Rooms: 49 contemporary en-suite rooms

Dining: Award-winning Rosette restaurant

Business: Three private meeting rooms

Wellness: City Retreat beauty salon with hydro-facials

“The location stands out, placing you steps from the Theatre Royal and Newcastle's vibrant heart. I noted its blend of Georgian character with modern updates and the on-site restaurant, which holds an award for its quality. It struck me as a sophisticated base for exploring the city.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Grey Street Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
Standard Double Room
2 persons
90 sq. feet 
1 Double bed
Shower
Heating
room details
Standard Twin Room
Standard Twin Room
2 persons
110 sq. feet 
2 Single beds
Shower
Heating
room details
Deluxe Double Room
Deluxe Double Room
2 persons
130 sq. feet 
1 King-size bed
Shower
Heating
room details
Deluxe Twin Room
Deluxe Twin Room
2 persons
130 sq. feet 
2 Single beds
Shower
Heating
room details
Click button to see more rooms
Show all rooms
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Grey Street Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast

Business

  • Business centre
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Spa & wellness centre
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player

Room decor

  • Carpeted floor
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Dining Onsite

At Grey Street Hotel, the dining experience is marked by Leila Lily's, where modern elegance meets culinary creativity. This vibrant venue showcases a delightful blend of British, European, and international cuisines, ensuring a memorable meal in an inviting atmosphere.
Grey Street Hotel Newcastle upon Tyne Restaurant photo

Leila Lily's

British, International, European
Ambiance
Modern, Romantic
Key Offerings
An eclectic menu catering to diverse dietary needs, including vegetarian, vegan, gluten-free, and dairy-free options. The stunning floral bar complements dining, providing a perfect setting for cocktails and afternoon tea.
Reservation
Recommended
Monday 4 PM - 8 PM, Tuesday to Thursday 12 PM - 8 PM, Friday and Saturday 12 PM - 9 PM, Sunday 12 PM - 8 PM.

Grey Street Hotel Location

2-12 Grey Street, Newcastle upon Tyne, United Kingdom, NE1 6EE
Map view
2-12 Grey Street, Newcastle upon Tyne, United Kingdom, NE1 6EE
City landmarks
Bridge
Gateshead Millenium Bridge
1.0 mi
Gallery
Baltic Centre for Contemporary Art
3600 ft
Museum
Discovery Museum
3700 ft
Museum
Life Science Centre
3000 ft
Museum
The Great North Museum
4000 ft
Gallery
The Biscuit Factory
4300 ft
Museum
Victoria Tunnel
4600 ft
Mall
Eldon Square
2500 ft
Square
The Blue Carpet
2100 ft
Stadium
St James' Park
3700 ft
Church
Cathedral Church of St Mary
2400 ft
Gallery
Laing Art Gallery
2300 ft
Nearby
Night club
Newcastle Castle
900 ft
Market
The Quayside
1900 ft
Bridge
The Tyne Bridge
1500 ft
Bridge
High Level Bridge
1600 ft
Church
Saint Nicholas Cathedral
500 ft
Market
Grainger Market
1400 ft
Grainger Street Newcastle city centre
Grainger Town
1500 ft
St Nicholas Square
Newcastle Cathedral
500 ft
Museum
Holy Jesus Hospital
900 ft
Cinema
Tyneside Cinema
700 ft
Bridge
Swing Bridge
1500 ft
Monument
Grey's Monument
1400 ft
Grey Street
200 ft
Bessie Surtees House 41-44 Sandhill Quayside
Historic England
1400 ft
48 Westgate Rd
George Stephenson Monument
1100 ft
Church
St John the Baptist Church
1200 ft
Shopping Area
Central Arcade Newcastle
1600 ft
2 Old George Yard High Bridge
The Glamorous Owl
500 ft
Restaurants
Portofinos Restaurant
100 ft
Churchill House 12A Mosley Street
Longhorns Barbecue Smokehouse
200 ft
10 Mosley Street
Las Iguanas
500 ft
62-74 Grey Street
Zizzi - Newcastle
300 ft
42 Grey Street
Tandoori Nights
200 ft
17 Grey Street
Topolino Restaurant
200 ft
44 Dean Street
Nadon Thai
300 ft
32-34 Mosley Street
Barluga
400 ft
35 Grey Street
Dog Leap Cafe
600 ft
St Nicholas Square Tynemouth
Explore Newcastle upon Tyne
Explore the Best of Newcastle
Top Attractions
Activities
Dining
Entertainment
Newcastle Castle
Newcastle Castle
4 minutes' walk
Historic site with medieval architecture. Key events and exhibits detailing Newcastle's history make it a must-visit.
The Quayside
The Quayside
7 minutes' walk
Vibrant area along the River Tyne with stunning views, restaurants, and iconic bridges, perfect for leisurely strolls.
Life Science Centre
Life Science Centre
12 minutes' walk
Interactive science center ideal for families. Features a 4D motion ride, planetarium, and hands-on exhibits.
Gateshead Millennium Bridge
20 minutes' walk
Iconic pedestrian and cyclist bridge known for its innovative design, offering stunning views of the river and cityscape.
Jesmond Dene Park
24 minutes' walk
Beautiful park featuring walking trails, wildlife, and a peaceful atmosphere, ideal for relaxation or family outings.
Whickham Thorns Outdoor Activity Centre
9-minute drive
Adventure hub offering activities like zip-lining and mountain biking for thrill-seekers. Rentals available onsite.
Marco Polo Restaurant
1 minute' walk
Italian eatery known for its cozy ambiance and delicious pasta. Reservations recommended for peak dining hours.
Longhorns Barbecue Smokehouse
Longhorns Barbecue Smokehouse
1 minute' walk
Casual BBQ spot famous for smoked meats and sides. Perfect for hearty meals and relaxed dining experiences.
Theatre Royal
12 minutes' walk
Local theater offering a range of performances, from musicals to dramas. Check the schedule for family-friendly shows.
Live Theatre
15 minutes' walk
Contemporary theater featuring innovative plays and performances. Welcomes audiences of all ages for enriching experiences.
Getting around
City Centre
Newcastle upon Tyne5 min  ·  1400 ft
Airports
Newcastle (NCL)20 min  ·  8.1 mi
Durham Tees Valley (MME)96 min  ·  39.8 mi
Train
Manors Railway Station6 min  ·  1700 ft
Newcastle Central8 min  ·  2000 ft
Bus
Bus stop6 min  ·  1700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 12.95 per person per day. 
Children & extra beds
There are no cots provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
8
Number of rooms:
49

Reviews and Ratings

Feedback about Grey Street Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Grey Street Hotel is a popular choice thanks to its excellent location, just a short walk from the train station, Quayside, and city centre attractions like St James Park. The rooms are generally considered clean, spacious, and modern, though some guests in deluxe rooms have observed minor wear and tear. The breakfast is another highlight, praised for its quality and variety, including cooked-to-order options. Guests also appreciate the beautiful bar area and restaurant.
Show moreShow less
Review score
Based on 1825 verified reviews
8.4/10
Great
86%
Recommend
Location
9.6/10
Staff
9.2/10
Paid Wi-Fi
6.9/10
Free Wi-Fi
8.2/10
Pros
Comfortable bed
Excellent location
Helpful staff
Cons
Bathroom smell
Unclean room
Broken dispensers
Guest reviews
based on 1825 reviews
8.4/10
based on 3275 reviews
8.5/10
Joseph from United Kingdom
Single
Standard Double Room
3 nights in November 2025
|
Reviewed:February 07, 2026
9.0/10

Excellent Stay near the Tyne

ideal locationclean roomhelpful stafffull choices
the LOCATION was ideal for my plans near the river tyne. Check-in was fast, and the room was very clean. I found the staff to be NICE and helpful . The breakfast offered a full range of choices.
i noticed the room lacked USB charging ports.
Facilities
9/10
the hotel entrance area is decorated beautifully. There is no car parking on site , but Dean Street Car Park is just minutes away. A dog treat station adds a thoughtful touch.
Rooms
8/10
the room featured lovely high ceilings and decorative wallpaper. The bathroom included an array of toiletries and soft , fluffy white towels. A desk with stationary , tea , and coffee was provided for convenience.
Location
10/10
the hotel is within walking distance of many restaurants , pubs , and the train station. It's very centrally located . The hotel is close to the river.
Dining
9/10
breakfast offered an excellent selection of pastries , fruit , ham , cheese , yogurts , and cereals. A hot breakfast option was available , and the full english was a good choice. The staff were friendly and professional in the dining area.
0 Helpful
|
Show less
Lily from United Kingdom
Business traveller
Standard Double Room
3 nights in November 2025
|
Reviewed:January 31, 2026
8.7/10

Central Stay Experience

clean roomhigh ceilinghelpful staffstreet noise
The room was very clean with nice, high ceilings. Sleek decor was prominent throughout the room. I found the reception staff very helpful. The staff were friendly .
I found noise from the street quite loud on saturday evening. A speaker played music outside. General noise from people outside was also significant. Better acoustic insulation could solve this.
Rooms
9/10
The room featured a high ceiling. Decor included sleek, modern furnishings. I did not find any issues with cleanliness .
Location
9/10
The hotel provided easy access to shops and bars, very convenient. The train station was nearby. I did not use the metro, but it looked close.
Dining
8/10
The breakfast had many choices available. Staff were helpful in the restaurant. I saw several fresh fruit options and hot items offered during the breakfast service.
0 Helpful
|
Show more
Elliot from United Kingdom
Single
Deluxe Double Room
3 nights in October 2025
|
Reviewed:January 16, 2026
6/10

decent STAY

great locationdouble roomdisengaged staffclosed restaurant
The location WAS excellent. I found it very central. My room was a beautiful double room. IT had good amenities.
The restaurant had closed permanently. I also noted some of the staff seemed disengaged
0 Helpful
Mason from Canada
Single
Deluxe Double Room
3 nights in November 2025
|
Reviewed:December 13, 2025
8.8/10

Good Stay at a Prime Location

central locationfriendly staffcomfortable bedfresh croissants
I found this location to be central. Friendly staff greeted me. The bed was nice and comfortable, and the included toiletries had a pleasant aroma. The room was quiet. The cooked breakfast was tasty with fresh croissants. I intend to return.
The room had a small lighting problem. It was clean and presented well, but it felt dark, slightly bad. A main light was missing, only a few spot lights. These lights were not enough to brighten the room.
Service
9/10
The staff was helpful. They quickly addressed my questions. The reception area had comfortable seating. Check-in and check-out processes was simple and efficient. I felt very welcome.
Dining
8/10
The breakfast offered many options. It had fresh fruit and pastries. Coffee and tea were available throughout the morning. The dining area was tidy. The breakfast service was wonderful.
Location
10/10
The hotel is near local attractions. Public transport options are accessible. It has convenient access. The surrounding area has shops. There are restaurants within walking distance of hotel.
Rooms
8/10
The room included many amenities. It had a tv. It included a mini-fridge. The bed was cozy. There was a desk for working. The bathroom had clean towels.
Facilities
9/10
The hotel offered free Wi-Fi. It included fast internet speeds. The lobby was elegant. It was a perfect place for greeting people.
0 Helpful
|
Show more
Questions of the users
About Grey Street Hotel
How can I arrange for rose petals in my room as advertised?
10 November 2024
The 'Romantic Package' which includes rose petals can be arranged by contacting the hotel directly. It's advisable to book this in advance of your arrival to ensure availability.
Is it possible to bring my well-behaved Jack Russell, Meggie, with me?
15 January 2025
Dogs are welcome at the hotel! A fee of £10 per night applies for each dog, and Meggie would be a delightful addition to your stay.
What are the parking options available near the hotel?
22 February 2024
The recommended parking option is Dean Street Car Park, which is about 2 minutes' walk from the hotel. Current rates are approximately £2.10 per hour during operational times.
Do the rooms have either separate showers or a shower over a bathtub?
03 December 2024
Room options vary; some feature just showers while others have a shower over the bathtub. Specific requests can be accommodated if communicated prior to your arrival.
What is the proximity of the hotel to the nearest train station?
18 March 2025
The hotel is conveniently located only a 10-minute walk from the Newcastle Train Station, making it easily accessible for travelers.
Are dogs permitted in the bar area of the hotel?
12 November 2024
While pets are not allowed in the on-site bar area, guests can enjoy drinks from the bar in the reception area with their dogs.
What dining options do you offer if I am traveling with my dog?
05 January 2025
Dogs can join guests for breakfast in the restaurant if notified at check-in. Room service is also an option for dining with your pet.
Can I request a higher floor when booking a junior suite?
28 April 2024
Requests for higher floors can be made when booking, specifically for the 4th or 5th floors, although this is subject to availability upon arrival.
What discounts are available for hotel guests at the nearby spa?
30 May 2024
Guests at the hotel can enjoy a 10% discount on treatments at City Retreat. More information and terms can be found on their website.
Is there a facility to store luggage if I arrive before check-in?
14 August 2024
Luggage storage is available at the hotel. Guests can drop off bags before check-in or after check-out free of charge.

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Check-in
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Check-out
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Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Facilities
  • Location
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