Emporium Hotel South Bank Brisbane Business photoEmporium Hotel South Bank Brisbane Business photoEmporium Hotel South Bank Brisbane Skyline photo

Emporium Hotel South Bank, Brisbane

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From$166 /night
Check-in
01Sept
Check-out
02Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

267 Grey Street, Brisbane, 4101
-
Close to the Queensland Maritime Museum
Perfect
9.2
9.5
/10
3.6
4.3
/5

5-star luxury hotel in Brisbane with rooftop infinity pool

Amenities

Emporium Hotel South Bank offers an array of amenities including a 23-meter infinity-edge rooftop pool and a state-of-the-art gymnasium. The pool area boasts breathtaking views of South Bank Parklands and the Brisbane River, creating a refreshing oasis for guests. Additional wellness options include The Healing Stone Day Spa, which provides traditional Japanese spa services.

Rooms

The hotel features 143 luxuriously appointed suites with fine finishes and advanced in-room technology. River City Suites offer stunning views over the Brisbane River and city skyline from private balconettes. Poolside Cabana Suites provide direct access to the rooftop pool, enhancing the resort-style experience.

Location

Located at 267 Grey Street in South Brisbane, the hotel serves as a gateway to cultural experiences in the area. Guests can easily explore attractions such as the Queensland Performing Arts Centre and the South Bank Parklands, both within walking distance. The hotel is also conveniently positioned for access to Brisbane's central business district.

Dining

Emporium Hotel South Bank houses several dining options, including the renowned Firma Italian and Belle Époque for refined pastry and high tea experiences. Guests can enjoy handcrafted cocktails at The Terrace Rooftop Bar, which offers sweeping city views. Room service is also available to enhance in-suite dining experiences.

Business Facilities

The hotel's event spaces cater to various gatherings, accommodating up to 250 guests in its Frangipani Ballroom. The three state-of-the-art boardrooms offer modern amenities, suitable for meetings or smaller executive conferences. Each space includes audio-visual equipment and natural light, enhancing the business experience.

Highlights

Location: 267 Grey Street, South Brisbane

Amenities: 23-meter infinity-edge rooftop pool

Dining: Firma Italian and The Terrace Rooftop Bar

Wellness: The Healing Stone Day Spa and state-of-the-art gymnasium

Business: Frangipani Ballroom for up to 250 guests

“This South Bank property clearly elevates Brisbane's luxury hotel scene. The rooftop infinity pool alone, with its panoramic city views, makes a compelling case for a stay. Add in the contemporary design, dining, and that ideal location, and I can see why it stands out.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Emporium Hotel South Bank offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Urban Vista King Suite Wifi
    2 persons
    40 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Pool Side Cabana Suite Wifi
    2 persons
    54 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • River City Twin Suite Wifi
    2 persons
    40 sq. feet
    2 King Size Beds
    Air conditioning
    Bathtub
Show all rooms

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Emporium Hotel South Bank offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Heated swimming pool
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Emporium Hotel South Bank offers a delightful culinary tapestry featuring a charming mix of onsite dining options. From serene breakfasts to moonlit dinners, each venue invites guests to indulge in flavors that celebrate both local ingredients and exquisite dining traditions.
  • Belle Epoqué

    Casual brunch and afternoon tea
    Ambiance
    A warm and inviting atmosphere perfect for relaxed gatherings or intimate conversations.
    Key Offerings
    Enjoy breakfast and high tea with selections that evoke the elegance of Parisian cafés.
    Reservation
    No
    06:30 - 17:00 daily
  • the Terrace

    All-day dining with an emphasis on seasonal flavors
    Ambiance
    A casual yet stylish setting offering beautiful views and a relaxed experience.
    Key Offerings
    Lunch and dinner featuring a diverse menu that highlights freshness and local produce.
    Reservation
    Recommended
    11:00 - 22:00 daily
  • Signature

    Elevated dining experience
    Ambiance
    An intimate atmosphere perfect for special occasions or romantic dinners.
    Key Offerings
    Dinner with a five-course menu, alongside premium wine pairings curated for your taste.
    Reservation
    Recommended
    17:30 - 21:00 Wednesday to Saturday

Emporium Hotel South Bank Location

267 Grey Street, Brisbane, 4101
Explore Brisbane
Explore the Local Scene
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Queensland Art Gallery
Queensland Art Gallery
18 minutes' walk
Art displays from Australia and international artists. Free admission and guided tours are available.
South Bank Parklands
South Bank Parklands
25 minutes' walk
Beautiful parklands with gardens, play areas, and riverside dining, ideal for families and couples.
Channel Seven Wheel of Brisbane
Channel Seven Wheel of Brisbane
7 minutes' walk
Iconic observation wheel offering stunning views of Brisbane's skyline. Great for thrill-seekers.
Brisbane City Botanic Gardens
Brisbane City Botanic Gardens
13 minutes' walk
Historic gardens with a variety of plant species, perfect for a peaceful stroll or picnic.
River Kayaking
9 minutes' walk
Kayaking on the Brisbane River for adventure seekers. Rentals are available nearby.
Relaxation at Streets Beach
5 minutes' walk
Artificial beach offering beachside relaxation and swimming with lifeguards on duty.
Belle Epoque
2 minutes' walk
French-inspired cuisine in a chic atmosphere, offering delightful pastries and brunch options.
Signature
4 minutes' walk
Fresh, modern Australian cuisine with a focus on local ingredients and fine wine pairings.
The Brisbane River
The Brisbane River
11 minutes' walk
Stroll along the river with vibrant nightlife and events. Family-friendly atmosphere.
The Gabba
The Gabba
19 minutes' walk
Home of Australian cricket, hosting major sporting events and concerts year-round.
Getting around
  • City Centre
    Brisbane 17 min  ·  4600 ft
  • Airports
    Brisbane (BNE) 31 min  ·  12.8 mi
    Gold Coast (OOL) 149 min  ·  61.5 mi
  • Train
    Southbank Station 3 min  ·  700 ft
    South Brisbane Station 12 min  ·  3300 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 06:00-11:00
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs AUD 45.0 per person.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
21
Number of rooms:
157

Reviews and Ratings

Feedback about Emporium Hotel South Bank from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the spacious and clean rooms at Emporium Hotel South Bank, some highlighting the comfort of the beds and the luxury feel. Many appreciate the rooftop bar and pool area with its amazing views, along with the convenience of nearby restaurants and bars; however, some guests noted that the pool area can get crowded. The hotel's decor is often described as beautiful and modern, and the valet parking service is a plus for many visitors. The in-room dining, especially when accompanied by a spa bath, is also a common highlight.
Show moreShow less
Review score
Based on 1490 verified reviews
9.2 /10
Perfect
92 %
Recommend
Location
9.6/10
Cleanliness
9.5/10
Breakfast
8.0/10
Value for money
8.5/10
Pros
Excellent location
Wonderful view
Infinity pool
Cons
Faulty air conditioning
Expensive extras
No HDMI port
Guest reviews
based on 1490 reviews
9.2/10
based on 2352 reviews
9.2/10
John from United States
Couple
Exquisite Suite Wifi
3 nights in November 2025
|
Reviewed: February 16, 2026
9.5/10

Wonderful anniversary getaway!

attentive service fine pool fabulous food
I found staff warm. They welcomed me. Attentive service impressed me. The pool area was fine. I enjoyed the beautiful atmosphere at the wine bar. The Italian restaurant was fabulous. Food and service were delicious. It.
The cashless policy at hotel exists. I find it disgusting. It denied cash which is a legitimate form of currency.
Rooms
10/10
The room was decorated well. It features a king size bed. The layout included a separate sitting area. Windows provide natural light. The minibar was fully stocked with refreshments.
Location
9/10
Nearby, I found several dining experiences along Southbank. It made it easy to explore local restaurants. The Performing Arts Centre was a short walk away. This was convenient for evening entertainment options.
0 Helpful
|
Show less
Robert from United States
Couple
River City King Suite Wifi
3 nights in November 2025
|
Reviewed: December 06, 2025
9/10
central location excellent view wonderful hotel
the location is central. it allows easy access to amenities. the rooftop bar provided excellent panoramic views. the hotel also looked wonderful.
the hotel now operates with a cashless policy. this was slightly inconvenient.
0 Helpful
Kevin from Australia
Couple
Vista King Suite Wifi
4 nights in August 2025
|
Reviewed: October 15, 2025
9.0/10

Excellent Stay

mirror tv automatic system dining option
The room featured a mirror tv. I also found an automatic curtain system very convenient. The terrace bar had great views. The location is near many dining options.
I noticed some dust in less-frequented areas of the room.
Service
9/10
The staff were attentive and responded quickly to requests. I appreciated the promptness. They always greeted guests with a smile and seemed eager to assist with any need.
Dining
9/10
The Belle Epoque cafe offers pastries. The Terrace bar offers a wide selection of drinks and light meals. I enjoyed the convenience of having these options available.
Facilities
9/10
The rooftop infinity edge pool is a standout feature. The gym provides modern functional equipment. I liked the availability of valet parking at a reasonable cost.
0 Helpful
|
Show more
John from United States
Single
Vista King Suite Wifi
5 nights in August 2025
|
Reviewed: September 11, 2025
6/10

a satisfactory experience

hotel services helpful staff mirror tv excessive light
the hotel rooms offer great views. the hotel services include restaurant bar and cafe options. i also appreciated the steam and sauna areas. the staff were always very helpful.
the tv being in a mirror affects viewing. with any light reflections appear making it borderline unwatchable. the display panels for controlling everything light up brightly at night. there are many of them and all the walls are mirrors. i had to block out the excessive light.
0 Helpful
John from United States
River City Twin Suite Wifi
3 nights in June 2025
|
Reviewed: July 08, 2025
7/10
amazing food rooftop bar friendly valet parking missing bathrobe nonexistent housekeeping slow valet
My room, a River City Twin Suite Wifi, was great. The rooftop bar had amazing food. The valet parking are super friendly and I appreciate this.
I must ask for bath robes over two days as they weren't in the room, I did not get them. Housekeeping was non existent, not great. The valet did not have my car ready and I waited 15 minutes.
0 Helpful
Questions of the users
About Emporium Hotel South Bank
Do the suites at the Emporium Hotel South Bank come with private balconies?
12 February 2024
The Vista King Suites do not feature a balcony. However, the River City King Suites offer a small Juliette balcony where guests can open sliding doors for some fresh air. For larger balconies with outdoor furniture, consider the Exquisite or Emporium Suites.
What is the cost of parking at the hotel?
22 March 2024
Valet parking is available for $45 per night per vehicle. No reservation is required; simply pull into the hotel driveway upon arrival, and assistance will be provided.
Are there spa suites available at the hotel?
10 April 2024
Yes, both the River City King and Twin Suites are equipped with spa baths for guests to enjoy.
Is late check-in an option for those arriving in Brisbane around midnight?
18 May 2024
Late check-in is accommodated without issue, as the reception desk operates 24 hours. Make sure to inform the hotel of the estimated arrival time when making the reservation.
Does the hotel offer 24-hour room service and access to personal trainers?
26 June 2024
Yes, room service is available 24 hours, while personal trainers can be arranged through external providers if needed. The concierge team is also happy to assist with activity bookings.
Is parking complimentary for guests at Emporium Hotel South Bank?
14 July 2024
No, parking is not free. Valet parking is charged at $45 per vehicle per night.
Can early check-in arrangements be made for an arrival at 2:30 AM?
30 August 2024
An early check-in can be arranged upon request, with accommodation charges applicable for pre-registration.
Are there electrical bike rentals available for guests?
9 September 2024
Yes, electric bikes are available for guests to hire, offering a eco-friendly way to explore the surrounding area.
Can the hotel assist with booking activities and restaurant reservations?
17 October 2024
Absolutely. The concierge team is dedicated to helping guests plan activities and secure restaurant reservations in the area.
What dining options are available on-site at the hotel?
5 November 2024
The hotel features several dining establishments, including high-end bars and restaurants that offer a range of culinary experiences to suit various tastes.

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