Loved by Crowne Plaza Surfers Paradise By Ihg guests
Friendly staff
Ocean views
Comfortable beds
Delicious meals
Super clean room
"I was one of the attendees for FurDU 2023 at the Crowne Plaza Gold Coast (11 - 15 May 2023), and I was very pleasantly surprised about my time at the hotel itself."
Drew K from Australia
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"The entire experience with you guys was so easy, and the customer service and attention to detail was second to none."
Christopher
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"Room is spacious and clean and overlooking the ocean and the river."
Yousef from Kuwait
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Amenities
Crowne Plaza Surfers Paradise offers an outdoor lagoon-style pool measuring 210 square meters, along with a fully equipped 24-hour fitness center, ensuring guests have everything they need for both relaxation and activity. The hotel features nine versatile meeting rooms, accommodating events of up to 550 guests, supported by a dedicated business center and experienced events team. For added convenience, on-site parking is available at an additional cost for guests traveling by car.
Rooms
The various oceanview rooms at Crowne Plaza Surfers Paradise are designed to offer stunning views of the coastline, with private balconies for guests to enjoy their morning coffee. Additionally, all rooms are equipped with room service options, allowing for al fresco dining from the comfort of their accommodations. Each room provides complimentary wireless internet access to keep guests connected during their stay.
Location
Situated between the Surfers Paradise entertainment strip and Broadbeach's dining scene, the hotel provides easy access to a range of attractions. Guests can explore the scenic hinterland or relax on the renowned beaches just minutes away. Nearby attractions include Sea World and Wet'n'Wild, both located within close proximity for family-friendly adventures.
Dining
On-site dining options include Horizon Sky Dining, offering a contemporary cuisine experience with panoramic views of the Gold Coast, and the relaxed Relish Grill & Bar, which serves international dishes and fresh seafood. The hotel's fine dining restaurant, Balthazar, allows for private events and intimate dinner settings. Guests can also unwind in the lobby bar, featuring a selection of classic beverages and light meals.
Business
For business travelers, Crowne Plaza Surfers Paradise provides a range of facilities to ensure successful meetings and events. The experienced events team is skilled in organizing functions with attention to detail, featuring an array of meeting rooms equipped with advanced audio-visual technology. Flexible catering options are available to suit various events, enhancing the overall experience.
Highlights
Location: Positioned between Surfers Paradise and Broadbeach
Rooms: Various oceanview rooms with private balconies
Dining: Horizon Sky Dining and Relish Grill & Bar
Business: Nine versatile meeting rooms for up to 550 guests
Wellness: 24-hour fitness center and outdoor lagoon pool
“Crowne Plaza Surfers Paradise occupies a sweet spot between the bustle of Surfers and the more laid-back Broadbeach. Its revolving restaurant rightly earns attention, and I appreciate the naturally lit Phoenix Room for events. While some past guests mention dated aspects, the consistently friendly staff seems to make stays smooth.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Crowne Plaza Surfers Paradise By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room Ocean View Top Floor
2 persons
360 sq. feet
1 King-size bed
Ocean view
Shower
Coffee machine
room details
Double Room Two Double Beds Non-Smoking
2 persons
360 sq. feet
2 Double beds
Shower
Coffee machine
room details
Standard Queen Room Two Queen Beds Ocean View
2 persons
360 sq. feet
2 King Size Beds
Ocean view
Shower
Coffee machine
room details
Standard Ocean View Two Double Beds
2 persons
360 sq. feet
2 Double beds
Ocean view
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Facilities
Crowne Plaza Surfers Paradise By Ihg offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.3/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Tennis court
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At the Crowne Plaza Surfers Paradise, onsite dining options promise an inviting atmosphere with a lively blend of local Australian flavors. Experience family-friendly settings while indulging in culinary delights, from savory seafood to hearty steaks, all within reach amidst the vibrant Gold Coast.
Relish Grill & Bar
Australian grill
Ambiance
Family friendly, modern dining space perfect for casual gatherings or special moments.
Key Offerings
Featuring fresh seafood dishes, Italian-inspired selections, and juicy steaks grilled to perfection, Relish Grill & Bar caters to both vegetarian and gluten-free dietary preferences, ensuring a delightful experience for all.
Feedback about Crowne Plaza Surfers Paradise By Ihg from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests often highlight the hotel's convenient location, with the light rail right outside, providing easy access to both Surfers Paradise and Pacific Fair. Many appreciate the spacious rooms, some featuring large balconies with wide views, including beach views from some rooms. Breakfast is generally well-received, with a great choice of options, while a few guests have noted that the pool isn't heated.
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Review score
Based on 1971 verified reviews
7.9/10
Very good
79%
Recommend
Staff
8.9/10
Location
8.8/10
Breakfast
7.4/10
Paid Wi-Fi
7.4/10
Pros
Spacious room
Comfy beds
Great location
Cons
Chaotic breakfast
Dirty tables
Slow lifts
Guest reviews
based on 1971 reviews
7.9/10
based on 1995 reviews
4/5
based on 4573 reviews
8.1/10
martin from germany
Single
standard room
3 nights in November 2025
|
Reviewed:January 07, 2026
9.5/10
awesome room upgrade!
room upgradefriendly staffnoise complaint
the room was very nice. i got a free room upgrade. the staff were super friendly. i appreciate the easy access to the car park!
the music i was playing was interrupted by a security guard. i didn't like that i had to turn it off completely due to a noise complaint.
Facilities
9/10
the pool area looked well-kept. i noticed a hot tub available . the hotel features a skydeck restaurant providing panoramic views of the surroundings. a gym is available with modern equipment for fitness enthusiasts.
Dining
10/10
breakfast had varied options and was really good. the hotel has a handy coffee shop. i saw staff arranging a birthday surprise for a child, that was nice. room service is available for added convenience!
Rooms
10/10
the room had a balcony with city views from multiple windows! the room looked tidy. the bed felt comfortable and i had an amazing night of sleep. my upgraded room was spacious and well-decorated.
Location
9/10
the hotel is near a tram station! there is a tram stop right outside. the hotel faces a petrol station with a coles supermarket. the hotel is within walking distance to some nice gardens
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Patricia from Ireland
Premium King Ocean View Room
3 nights in October 2025
|
Reviewed:December 08, 2025
9/10
Satisfied Stay
easy accessexcellent breakfast choicegames room
The light rail stop located outside provided convenient access to the central area and beyond. The hotel features a games room for children. I liked the breakfast (it had a great choice of options!).
The breakfast buffet had a great variety of food. The staff was superb and very helpful to all guests. I found the location great as I could easily access different places on foot.. or by taking trams.
The TV in my first room did not work. The duty manager seemed indifferent, and did not care in the least. I returned to my room without a fully functioning TV or a working phone.
0 Helpful
Questions of the users
About Crowne Plaza Surfers Paradise By Ihg
Is there a designated place for smoking at the hotel?
02 January 2024
The Smoking Area is located in front of the hotel. Please remember that all rooms and balconies are non-smoking, and violations may incur fines.
Can I make an online reservation for breakfast at the hotel? What is the cost?
15 March 2024
Currently, breakfast is available as A La Carte due to COVID restrictions. Once the buffet resumes, the price will be $32 per person.
What are the parking options and associated costs for guests?
07 February 2024
Self-parking is available at a cost of $18 per day, while valet parking can be availed for $25 per day.
What is the required bond for staying at the hotel?
20 April 2024
A hold of $100 is required to cover incidental charges during the stay.
Is there an option for late checkout?
10 September 2024
Late checkout is available until 1 PM for an additional fee of $20, subject to availability.
Are there cooking facilities available in the rooms?
05 May 2024
Standard rooms do not come with kitchens. However, some suites have a microwave, sink, and small fridge.
Is there a spa bath available in any of the rooms?
22 June 2024
The Standard Corner King Room does not feature a spa bath. Instead, it includes a standard bathtub.
Is there an on-site laundry facility for guests?
30 July 2024
There isn't a washing machine in the rooms, but a guest laundry is available on-site for $3 per wash and $2 per dry.
What is the height clearance of the parking facility?
18 August 2024
The parking clearance is 2 meters, accommodating most vehicles.
How can I contact the hotel for inquiries, and what are the phone charges?
12 November 2024
The hotel can be contacted via phone at a cost of 13 pence per minute, plus any charges from your phone company.