Is there a designated place for smoking at the hotel?
02 January 2024
The Smoking Area is located in front of the hotel. Please remember that all rooms and balconies are non-smoking, and violations may incur fines. 110 photos
Crowne Plaza Surfers Paradise By Ihg, Gold Coast
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Key details
About the Hotel
2807 Gold Coast Highway, Gold Coast, 4217,
- Steps from Surfers Paradise Beach
Great
8.2
8.5
4.0
3.9
4-Star Oceanview Hotel in Surfers Paradise
Amenities
Crowne Plaza Surfers Paradise offers an outdoor lagoon-style pool measuring 210 square meters, along with a fully equipped 24-hour fitness center, ensuring guests have everything they need for both relaxation and activity. The hotel features
Rooms
The various
Location
Situated between the Surfers Paradise entertainment strip and Broadbeach's dining scene, the hotel provides
Dining
On-site dining options include
Business
For business travelers, Crowne Plaza Surfers Paradise provides a range of facilities to ensure successful meetings and events. The
Highlights
Location: Positioned between Surfers Paradise and Broadbeach
Rooms: Various oceanview rooms with private balconies
Dining: Horizon Sky Dining and Relish Grill & Bar
Business: Nine versatile meeting rooms for up to 550 guests
Wellness: 24-hour fitness center and outdoor lagoon pool
“Crowne Plaza Surfers Paradise occupies a sweet spot between the bustle of Surfers and the more laid-back Broadbeach. Its revolving restaurant rightly earns attention, and I appreciate the naturally lit Phoenix Room for events. While some past guests mention dated aspects, the consistently friendly staff seems to make stays smooth.”
Select your room type
Crowne Plaza Surfers Paradise By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Double Room Two Double Beds Non-Smoking2 persons33 sq. feet2 Double bedsAir conditioningBalconyroom details
- Standard Ocean View Two Double Beds2 persons33 sq. feet2 Double bedsAir conditioningBalconyroom details
- Standard King Room Ocean View2 persons45 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Crowne Plaza Surfers Paradise By Ihg offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Tennis court
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Jacuzzi
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At the Crowne Plaza Surfers Paradise, onsite dining options promise an inviting atmosphere with a lively blend of local Australian flavors. Experience family-friendly settings while indulging in culinary delights, from savory seafood to hearty steaks, all within reach amidst the vibrant Gold Coast.
Crowne Plaza Surfers Paradise By Ihg Location
2807 Gold Coast Highway, Gold Coast, 4217,
Explore Gold Coast
Local Highlights
SkyPoint Observation Deck
17 minutes' walk
Breathtaking views of the Gold Coast from the 77th floor, featuring a cafe and thrilling SkyPoint Climb for adventure seekers.
Gold Coast Convention and Exhibition Centre
18 minutes' walk
Major venue for conventions, exhibitions, and events, showcasing local art and culture with state-of-the-art facilities.
Surfers Paradise Beach
25 minutes' walk
Famous for its golden sands and surf culture, this beach offers a vibrant atmosphere for sunbathing and water sports.
Cavill Mall
25 minutes' walk
Popular shopping and dining destination with an array of boutiques, eateries, and a lively atmosphere, perfect for families.
Jet Ski Adventure
25 minutes' drive
Thrilling jet ski rides available at nearby beaches, ideal for adrenaline junkies, with rentals and guided tours offered.
Cascade Gardens
6 minutes' walk
Serene gardens perfect for relaxation or a picnic, featuring walking paths, koi ponds, and beautiful native flora.
Four Winds Revolving Restaurant
1 minute' walk
Offers stunning panoramic views and fine dining with an emphasis on seasonal produce, ideal for a romantic dinner.
New Saigon Restaurant
3 minutes' walk
Vietnamese cuisine in a cozy setting, known for its pho and vegetarian options, making it a hit with locals and visitors alike.
The Star Gold Coast
20 minutes' walk
A premier destination featuring a casino, gourmet restaurants, and live entertainment, offering exciting nights out.
Surfers Paradise Beachfront Markets
25 minutes' walk
Nightly markets with local artisans, food stalls, and live music, perfect for a family outing and a taste of local culture.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at .Private parking is possible on site (reservation might be needed) at true.
Internet
Wireless internet is available in public areas at .Wireless internet is available in the entire hotel at .
Breakfast
A full breakfast is served at the price of AUD 39.0 per person.
Pets
Pets are not allowed.
Languages
English, French, Spanish, Italian, Czech, Japanese, Chinese, Korean, Hindi, Bahasa Indonesian, Thai, Tagalog / Filipino
Year renovated:
2008
Number of floors:
24
Number of rooms:
512
Former name
Parkroyal
Reviews and Ratings
Feedback about Crowne Plaza Surfers Paradise By Ihg from previous guests about their experience.
Show moreShow less
Pros
Spacious room
Comfy beds
Great location
Cons
Chaotic breakfast
Dirty tables
Slow lifts
Guest reviewsbased on 1976 reviews
Simon from Australia
Single
Premium King Ocean View Room
3 nights in November 2025
|
Reviewed: February 01, 2026
9/10
Solid stay with excellent access
convenient location underground parking spacious pool area minute distance
the location offered easy access to transportation. the light rail station was just a minute away (very convenient). the underground car parking was helpful. the pool area was well maintained and spacious.
Location
9/10
the hotel's location proved to be very convenient for exploring the area. the light rail stop is right outside, a plus. the proximity to local attractions made getting around very easy.
0 Helpful
|
Thomas from Germany
Single
Standard Room
3 nights in November 2025
|
Reviewed: January 19, 2026
6/10
dated equipment slow service
i had a couple of issues . firstly, the gym equipment seemed quite dated, with some machines showing signs of wear. this made my workout less effective than i hoped. secondly, the automated service for ordering drinks was slow and confusing. my order got lost, and it took a long time to sort it out, which detracted from the experience.
0 Helpful
Jean from France
Premium King Ocean View Room
3 nights in November 2025
|
Reviewed: January 09, 2026
9.5/10
serene escape
super clean room attentive service fresh food
the room was super clean a true haven. housekeeping provided attentive daily service i appreciated the friendly notes. the buffet breakfast featured fresh food and offered many options.
usb charging ports next to the bed did not function it caused some inconvenience.
Location
9/10
the hotel is close to restaurants it has shops nearby. the hotel features a handy coffee shop available all day. broad beach is within an easy walking distance.
Service
10/10
staff were wonderful i found them always happy to help. janine assisted with check-in she was very professional and friendly. i observed romeo and kunal who understood our needs.
0 Helpful
|
martin from germany
Single
standard room
3 nights in November 2025
|
Reviewed: January 07, 2026
9.5/10
awesome room upgrade!
room upgrade friendly staff
the room was very nice. i got a free room upgrade. the staff were super friendly. i appreciate the easy access to the car park!
the music i was playing was interrupted by a security guard. i didn't like that i had to turn it off completely due to a noise complaint.
Facilities
9/10
the pool area looked well-kept. i noticed a hot tub available . the hotel features a skydeck restaurant providing panoramic views of the surroundings. a gym is available with modern equipment for fitness enthusiasts.
Dining
10/10
breakfast had varied options and was really good. the hotel has a handy coffee shop. i saw staff arranging a birthday surprise for a child, that was nice. room service is available for added convenience!
Rooms
10/10
the room had a balcony with city views from multiple windows! the room looked tidy. the bed felt comfortable and i had an amazing night of sleep. my upgraded room was spacious and well-decorated.
Location
9/10
the hotel is near a tram station! there is a tram stop right outside. the hotel faces a petrol station with a coles supermarket. the hotel is within walking distance to some nice gardens
0 Helpful
|
Patricia from Ireland
Premium King Ocean View Room
3 nights in October 2025
|
Reviewed: December 08, 2025
9/10
Satisfied Stay
easy access excellent breakfast choice games room
The light rail stop located outside provided convenient access to the central area and beyond. The hotel features a games room for children. I liked the breakfast (it had a great choice of options!).
0 Helpful
Martin from Germany
Single
Standard Room
3 nights in October 2025
|
Reviewed: November 06, 2025
7/10
breakfast buffet great variety helpful staff non-functioning tv indifferent manager working phone
The breakfast buffet had a great variety of food. The staff was superb and very helpful to all guests. I found the location great as I could easily access different places on foot.. or by taking trams.
The TV in my first room did not work. The duty manager seemed indifferent, and did not care in the least. I returned to my room without a fully functioning TV or a working phone.
0 Helpful
Show more reviews
Questions of the users
About Crowne Plaza Surfers Paradise By Ihg
What are the parking options and associated costs for guests?
07 February 2024
Self-parking is available at a cost of $18 per day, while valet parking can be availed for $25 per day. What is the required bond for staying at the hotel?
20 April 2024
A hold of $100 is required to cover incidental charges during the stay. Is there an option for late checkout?
10 September 2024
Late checkout is available until 1 PM for an additional fee of $20, subject to availability. Are there cooking facilities available in the rooms?
05 May 2024
Standard rooms do not come with kitchens. However, some suites have a microwave, sink, and small fridge. Is there a spa bath available in any of the rooms?
22 June 2024
The Standard Corner King Room does not feature a spa bath. Instead, it includes a standard bathtub. Is there an on-site laundry facility for guests?
30 July 2024
There isn't a washing machine in the rooms, but a guest laundry is available on-site for $3 per wash and $2 per dry. What is the height clearance of the parking facility?
18 August 2024
The parking clearance is 2 meters, accommodating most vehicles. How can I contact the hotel for inquiries, and what are the phone charges?
12 November 2024
The hotel can be contacted via phone at a cost of 13 pence per minute, plus any charges from your phone company.Next best alternative
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