Turtle Beach Resort, Mermaid Beach ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

2346 Gold Coast Highway, Mermaid Beach, Australia, 4218

Near the beach

Perfect

7.9

8.1

/10

3.6

3.8

Loved by guests

Kids club activities
On-site pools
Ground floor access
Heated pools

"Amazing facility for kids, we took our 10,8&6 year old for a week."

Sharnee from Australia

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"Kids loved the variety of pools and the water park."

Sophie H

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"Loved the different swimming areas kids had a blast at splash zone and all the free activities and movies how amazing it is for children."

Patrice

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Amenities

Turtle Beach Resort boasts multiple entertainment options, including four separate swimming areas and six waterslides for guests of all ages. A 15-hole putt-putt mini golf course provides fun for the whole family, complemented by a games room filled with coin-operated video games. Guests can also enjoy a 22-seat cinema with four daily showtimes, offering entertainment without leaving the resort.

Rooms

The hotel offers a range of self-contained one, two, and three-bedroom apartments designed for family comfort. Each apartment features a fully equipped kitchen, laundry facilities, and a private balcony or patio overlooking 4.5 hectares of lush gardens. Townhouse-style options provide additional space, accommodating up to seven guests comfortably.

Location

Located just 300 meters from Mermaid Beach, Turtle Beach Resort is within walking distance of a quiet swimming spot. The resort is a short drive from local attractions, including major shopping centers and world-renowned theme parks. The surrounding area features various cafes and boutiques for guests to explore.

Dining

The on-site restaurant, The Deck, offers an all-day dining menu featuring wood-fired pizzas, burgers, and kids' meals, conveniently located beside the Splash Zone. Guests can relax at the bar with drinks while supervising children in the water park. This makes dining easy and enjoyable without needing to leave the resort.

Entertainment for Children

Turtle Beach Resort prioritizes family fun with amenities designed to entertain children. In addition to the water park, a daily kids club is available for added excitement. Families can also partake in nearby activities like theme parks, ensuring every member has a memorable experience.

Highlights

Amenities: Four separate swimming areas and six waterslides

Rooms: Fully self-contained one, two and three-bedroom apartments

Location: 300 metres from the patrolled beach

Dining: The Deck offers an all-day dining menu

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Highlights from guests

Children's AmenitiesKids' Paradise

The resort features four pool areas for kids, water slides, a movie theatre, and even a kids' club with Xbox games. Plenty to do!

Emily from Canada

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DiningTasty Options

The on-site restaurant offered good food at reasonable prices. There are also BBQs to cook and eat outside plus restaurants across the road.

David from United Kingdom

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Guest ParkingParking Convenience

Undercover parking provides direct stairwell access. I appreciate having allocated parking spaces. The staff is helpful when needed.

Olga from Australia

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Room FeaturesWow renovated!

Our renovated room was impressive, furnished with new appliances. The unit had a full kitchen, laundry, and spacious balcony.

Garry from New Zealand

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

2 Bedroom Apartment Play & Unwind

2 persons

77 m²

2 Single beds

Shower

Heating

room details

2 Bedroom Family Apartment Play & Unwind

2 persons

80 m²

1 King-size bed

Shower

Coffee machine

room details

Family Two-Bedroom Suite

2 persons

80 m²

1 King-size bed

Shower

Coffee machine

room details

Superior One-Bedroom Apartment

2 persons

55 m²

1 King-size bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Mermaid Beach400 m

Airports

Gold Coast (OOL) 16.9 km

Brisbane (BNE) 93.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi in public areas
Free parking
Free on-site car park
Safe deposit box
Reception
No pets allowed
24-hour security
Luggage storage
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Cycling
Tennis court
Bowling
Golf course
Archery
Aerobics
Fishing

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Fax/Photocopying

Children

Cots
Children's menu
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Sauna
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Patio
Garden furniture
Balcony
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Dining Onsite

Turtle Beach Resort features enticing dining options that blend local flavors with a family-friendly atmosphere. The Deck Restaurant & Bar offers a vibrant setting overlooking the Splash Zone Water Park, making every meal an engaging experience.

Turtle Beach Resort Mermaid Beach Restaurant photo The photo shows a brightly lit arcade room with various arcade games. The walls are painted a dark purple, and the floor is covered in dark gray carpet. The lighting is primarily purple, creating a vibrant and energetic atmosphere.

There are several

Turtle Beach Resort Mermaid Beach Restaurant photo The photo shows an outdoor dining area, likely part of a restaurant or cafe. The space is covered by a white, modern-looking awning supported by wooden pillars. The floor is made of dark wooden planks.

Several tables with chairs are arranged throug

The Deck Restaurant & Bar

Australian and Local

Ambiance

Modern and family-friendly with scenic views overlooking the water park.

Key Offerings

A delightful all-day dining menu featuring fresh local ingredients and a selection of cheeses paired with seasonal fruits and savoury biscuits.

Reservation

Reservations are not needed.

Open for breakfast, brunch, lunch, and dinner; hours may vary.

Location

2346 Gold Coast Highway, Mermaid Beach, Australia, 4218

Map view

2346 Gold Coast Highway, Mermaid Beach, Australia, 4218

City landmarks

Mall

Pacific Fair Shopping Centre

1.7 km

Casino

The Star Gold Coast

2.3 km

Landmark

The Spit

1.1 km

Event hall

Gold Coast Convention and Exhibition Centre

2.6 km

Park

Ken Mansbridge Park

1.3 km

Landmark

Dracula's Cabaret Gold Coast

2.4 km

Library

Broadbeach Branch Library

2.0 km

Gallery

19 Karen Contemporary Artspace

1.2 km

Landmark

Pizzey Park Skate Park

2.5 km

Park

Pratten Park

2.1 km

Landmark

Broadbeach

2.3 km

Landmark

Gold Coast Highway

1.5 km

Park

Pizzey Park Pine Forest

1.8 km

Landmark

Rotary Carousel Broadbeach

2.5 km

Beach

Miami Beach

2.2 km

Store

Woolworths Oasis

2.4 km

Landmark

Mick Schamburg Park

2.5 km

Park

Paula Stafford Park

2.4 km

Landmark

Kids Playground Kurrawa

2.3 km

Park

Kurrawa Pratten Park

2.6 km

Park

Victoria Park

2.4 km

Landmark

Kurrawa Park

2.5 km

Amusement Park

Broadbeach Mall Charity Carousel

2.4 km

Store

Coles Miami

2.7 km

Landmark

SkyPoint Observation Deck

5.0 km

Mall

Miami One Shopping Centre

2.8 km

Landmark

Go Ballooning

2.6 km

Mall

Q Super Centre

2.8 km

Landmark

Lake Hugh Muntz

3.0 km

Nearby

Store

Blockbuster Kiosk Mermaid Beach Night Owl

350 m

Restaurants

Vivre A Vie

440 m

2364 Gold Coast Hwy

Mandarin Court

420 m

2374 Gold Coast Hwy

Marie Anitas

420 m

2364 Gold Coast Hwy

Lucky Buddha Thai Restaurant

450 m

2375 Gold Coast Hwy

Jimmy's Kitchen

420 m

2378 Gold Coast Hwy

Goccia Italian Pizzeria

490 m

Gold coast Highway Shop 1A-2375

Apres Surf

140 m

2376 Gold Coast Hwy

The Milkman's Daughter

410 m

1/43 Alfred St

Trio Romano

200 m

2392 Gold Coast Hwy

Honey Bee & Saint

340 m

2395 Gold Coast Hwy

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 07:00-10:00

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Children & extra beds

Maximum capacity of extra beds in a room is 2.

Pets

Pets are not allowed.

Number of rooms:

422

Former name

turtle beach resort - amazing facilities with free wifi and netflix!

Questions of the users

About Turtle Beach Resort

What sleeping arrangements can I expect in a one-bedroom apartment for my family of three?

15 March 2024

The one-bedroom apartment accommodates up to three guests with a queen bed, and a complimentary rollaway bed can be set up in the living area.

Are laundry facilities available in the apartments?

22 March 2024

Yes, each apartment is equipped with a washing machine and dryer for your convenience.

How do the standard and superior two-bedroom apartments differ?

1 April 2024

The two-bedroom superior apartment features updated furnishings, including a queen bed and two single beds, along with modern amenities. In contrast, the standard apartment has more traditional cane furniture and some may still be in their original condition.

Are there any height restrictions for the water slides?

5 April 2024

Yes, children taller than 145 cm must use the slides at their own risk due to safety regulations.

Is there a shuttle service available for local attractions?

10 April 2024

Shuttle services are available through an external company, offering transport to local attractions, including theme parks.

Do the pools remain open during the winter months?

15 May 2024

Yes, the pools and slides remain operational year-round, ensuring fun regardless of the season.

Can I request a ground floor apartment when booking my stay?

20 May 2024

A request for a ground floor apartment can be made during booking. While it cannot be guaranteed, efforts will be made to accommodate this preference.

Are pool towels provided in the apartments, or can they be separately hired?

25 May 2024

Towels for bathing are included in the apartment, while pool towels can be hired for a fee of $5 each, and laundered using the in-room facilities.

What facilities are available at the resort for family entertainment?

30 May 2024

Turtle Beach Resort boasts multiple attractions, including four swimming areas, six waterslides, mini-golf, and an arcade games room, ensuring plenty of fun for families.

Is smoking allowed on balconies or in designated areas?

5 June 2024

The resort is non-smoking, but apartments may be allocated with a back balcony. Guests are asked to be considerate of others while smoking outside.