Pullman Dubai Downtown, Dubai ➤ Reviews, Rooms & Prices 2026

75 photos

Pullman Dubai Downtown Hotel Exterior photo The photo shows a luxurious outdoor swimming pool area. The pool is a vibrant turquoise color and appears very clean and inviting. It's surrounded by a light-colored deck with lounge chairs arranged neatly along the side.

Several people are relaxin

Pullman Dubai Downtown Hotel Business photo Beer and wine glasses

Pullman Dubai Downtown Hotel Amenities photo Entrance of the shopping mall

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Key details

About the Hotel

Al Abraj Street With Marasi Drive, 0000 Dubai, Uni, Dubai, United Arab Emirates, 0000

Near the dancing Dubai Fountain

Great

8.5

9.2

/10

4.4

4.7

Loved by Pullman Dubai Downtown Hotel guests

Really good cleanliness
Cute attitude
Excellent breakfast
Modern furnishings
Comfortable bed
Excellent service

"The hotel is near the Dubai Mall so it is easy to get there by walking."

Selina S from Germany

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"The rooftop restaurant and pool deck are very nice."

Biant

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"Best variety and quality of breakfast selection served buffet style, also a la carte, until 11am."

MrsWorldWide_71 from United States

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Location

Pullman Dubai Downtown is situated in the vibrant Dubai Creek area, providing direct access to the Dubai Metro and major attractions like the Dubai Mall and Burj Khalifa. This prime location allows guests to explore the city's cultural heritage and modern skyscrapers with ease. Just a short distance from Dubai International Airport, the hotel simplifies travel arrangements for both leisure and business visitors.

Dining

The hotel includes a diverse range of dining options, with multiple restaurants offering international cuisine and fine dining experiences. Guests can enjoy authentic Italian at La Vue or indulge in a hearty breakfast buffet at The Deli. Room service is available around the clock, providing convenience for late-night cravings or in-room dining experiences.

Wellness

Guests can rejuvenate at the state-of-the-art spa, which offers a variety of treatments to promote relaxation and wellness. The fitness center is equipped with the latest gym equipment, allowing guests to maintain their workout routine during their stay. For a refreshing experience, the hotel's rooftop pool offers stunning views of the city skyline.

Business Facilities

For business travelers, Pullman Dubai Downtown has a dedicated conference center with flexible meeting spaces that can accommodate various event sizes. The hotel offers modern audiovisual equipment and high-speed internet to support professional needs. With a staff experienced in event management, the hotel ensures seamless execution of conferences and meetings.

Accommodations

The hotel offers 432 well-appointed rooms and suites, each designed to provide comfort and functionality. Rooms feature floor-to-ceiling windows that present panoramic views of the Dubai skyline or Dubai Creek. Guests can choose from various room types, including family-friendly accommodations with additional space and amenities.

Highlights

Location: Dubai Metro access and close to Dubai Mall

Dining: La Vue Italian restaurant and The Deli breakfast buffet

Wellness: Rooftop pool and state-of-the-art spa

Business: Conference center with flexible meeting spaces

“I think that the location in Business Bay presents a compelling alternative to Downtown Dubai, placing guests near key attractions such as Burj Khalifa and Dubai Mall. The rooftop pool, complete with its own bar, adds a layer of luxury, and the Brothaus Bistro introduces a unique dining dimension with its fresh pastries. In my opinion, this is a solid choice for those seeking a blend of leisure and accessibility.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.0/10Review score

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Highlights from guests

Room FeaturesBurj Views!

I had a room with a stunning view of the Burj Khalifa. Being upgraded made my stay even better; the bed was also super comfy.

Isabelle from France

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DiningEndless Options

I had the half-board option and could enjoy a great variety of delicious food in two different restaurants.

Kenji from Japan

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Sports & FitnessGreat Gym

I loved that this hotel had great gym facilities. It let me have an early check-in because of my flight times.

Olaf from Sweden

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Spa & LeisurePoolside Bliss

The pool was lovely, especially in the early evening. It also had a great view of the Burj Khalifa right from the pool.

Rajesh from India

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Select your room type

Pullman Dubai Downtown Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Suite

2 persons

520 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Superior King Room

2 persons

345 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Superior Twin Room

2 persons

345 sq. feet

2 Single beds

Shower

Coffee machine

room details

Deluxe Twin Room Canal View

2 persons

345 sq. feet

2 Single beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Pullman Dubai Downtown Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.6/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Squash

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Pullman Dubai Downtown boasts an enticing blend of dining experiences, perfect for families and travelers alike. From traditional comfort food to contemporary international flavors, each venue invites guests to indulge in a spectrum of culinary delights in warmly inviting settings.

Pullman Dubai Downtown Hotel Restaurant photo A selection of cocktails

BreadHouse Bistro & Bakery

German, European

Ambiance

Family friendly, Traditional

Key Offerings

Delight in freshly baked bread and savory German specialties including a selection of vegetarian options. The inviting atmosphere encourages relaxed family gatherings, making it ideal for a cozy meal any time of day.

Reservation

Monday to Sunday, 07:30 - 23:00; Thursday and Friday until midnight

Lolita Pool Bar and Lounge

International

Ambiance

Family friendly

Key Offerings

Relax by the pool with a diverse menu of international dishes paired with refreshing beverages. The laid-back vibe makes it a perfect spot for a casual bite or a leisurely drink under the sun.

Reservation

Monday to Sunday, 09:00 - 01:00

Couqley French Brasserie

French, International

Ambiance

Family friendly, Modern

Key Offerings

Savor traditional French cuisine in a modern setting, featuring a menu that caters to every meal from breakfast to dinner. The inviting space provides a perfect backdrop for a family gathering or a casual outing.

Reservation

Monday to Sunday, 06:00 - 00:00

Pullman Dubai Downtown Hotel Location

Al Abraj Street With Marasi Drive, 0000 Dubai, Uni, Dubai, United Arab Emirates, 0000

Map view

Al Abraj Street With Marasi Drive, 0000 Dubai, Uni, Dubai, United Arab Emirates, 0000

City landmarks

Mall

The Dubai Mall

1.2 mi

Tower

Burj Khalifa

1.3 mi

Fountain

The Dubai Fountain

4500 ft

Aquarium

Dubai Aquarium & Underwater Zoo

1.2 mi

Bridge

Souk Al Bahar

4900 ft

Theme Park

Kidzania

1.3 mi

Museum

Dubai Dino

4600 ft

Square

Burj Plaza

2200 ft

Shopping Area

Bay Avenue

5200 ft

Landmark

Gallery One Dubai Mall

4000 ft

Landmark

Bastakia Quarter

3300 ft

Museum

The Green Planet by Meraas

1.5 mi

Park

Burj Park

3900 ft

Park

Safa Park

1.6 mi

Mall

Toko Dubai

2100 ft

Park

Burj Park by Emaar

3600 ft

Landmark

Dubai Hills Golf Club

3000 ft

Landmark

Burj Lake

3500 ft

Square

Dubai Lake Fountain Ride

3900 ft

Gallery

Gallery One

3900 ft

Landmark

Royal Sandbox Tourism

4200 ft

Landmark

Candylicious

4600 ft

Gallery

Mb & f M.a.d'gallery

4900 ft

Landmark

Design District D3

1.6 mi

Landmark

Dubai Ice Rink

1.5 mi

Night club

Mint Leaf of London

1.5 mi

Landmark

Al Quoz Park

1.5 mi

Gallery

Empty Quarter

1.9 mi

Nearby

Burlington Tower

Lux Crawl

1300 ft

Burj Khalifa Blvd - Dubai - United Arab Emirates

Burj Khalifa-View from Top

1800 ft

Restaurants

Brothaus Bakery

400 ft

Al Abraj Street

The Backyard

400 ft

Al Abraj Street Steigenberger Hotel Business Bay

Sah El Nom

500 ft

Al Abraj Street Blue Bay Tower

Swim & Tonic

700 ft

Al Abraj Street

El3ezba

500 ft

Al Abraj St Lake Central Tower

bunz

1100 ft

Bays Edge

Bleu Blanc

1300 ft

Marasi Drive Renaissance Downtown Hotel

Assia in Wok

1400 ft

Residence tower 1

Cali-Poke

1300 ft

Al Abraj St Churchill Tower Shop 15 Business Bay

Basta

800 ft

Renaissance Downtown Hotel

Grounded

800 ft

Renaissance Downtown Hotel

Explore Dubai

Local Highlights

The Dubai Fountain

17 minutes' walk

An impressive choreographed fountain system set on the Burj Khalifa Lake, featuring stunning water jets and light displays.

Burj Khalifa

25 minutes' walk

The tallest building in the world offers breathtaking views from its observation deck and architectural marvels worth noting.

Dubai Aquarium & Underwater Zoo

25 minutes walking

Home to thousands of marine animals, this massive aquarium features a 48-meter long tunnel for an immersive experience.

Souk Al Bahar

18 minutes' walk

A modern market designed in traditional Arabic style, offering shopping, dining, and views of the Burj Khalifa and the fountain.

Lux Crawl

5 minutes' walk

An exciting nightlife experience that lets guests sample Dubai's vibrant bar and club scene within walking distance from the hotel.

Safa Park

30 minutes' walk

A large green space perfect for picnics or jogging, featuring walking trails and beautiful gardens for those seeking relaxation.

Water Sports at Jumeirah Beach

10 minutes' drive

Thrilling activities like jet skiing and parasailing await at Jumeirah Beach, perfect for adventure enthusiasts craving excitement.

Brothaus Bakery

2 minutes' walk

A cozy German bakery known for its artisanal bread and pastries, with a warm atmosphere and hearty breakfast options.

The Backyard

2 minutes' walk

An outdoor dining venue with a rustic charm, serving a diverse menu specializing in grilled favorites and refreshing cocktails.

Swim & Tonic

3 minutes' walk

A vibrant poolside lounge offering light bites and fresh beverages, ideal for travelers looking to unwind after a long day.

Burj Park

15 minutes' walk

A scenic park with stunning views of the Burj Khalifa, perfect for evening strolls and family-friendly outdoor activities.

Toko Dubai

8 minutes' walk

A stylish venue offering Asian-inspired cuisine with regular events like DJ nights, making it an ideal spot for nightlife.

Getting around

City Centre

Dubai29 min · 1.5 mi

Airports

Dubai Creek SPB (DCG)21 min · 8.6 mi

Dubai (DXB)27 min · 10.9 mi

Train

Business Bay Station21 min · 1.1 mi

Underground

Business Bay16 min · 4300 ft

Burj Khalifa / Dubai Mall21 min · 1.1 mi

Bus

Bus stop15 min · 4000 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of AED 130 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Dutch, Russian, Arabic

Number of floors:

Number of rooms:

357

Former name

steigenberger business bay

Reviews and Ratings

Feedback about Pullman Dubai Downtown Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise Pullman Dubai Downtown's excellent location, which provides easy access to attractions like Dubai Mall, just minutes away. The spacious and clean rooms often come with great views of the city, and the pool area is particularly well-regarded. While a few guests have mentioned concerns about flies in the dining area, the hotel generally offers good value for its convenient location and well-maintained facilities.

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Review score

Based on 1264 verified reviews

8.8/10

Great

90%

Recommend

Location

9.0/10

Staff

8.9/10

Value for money

8.3/10

Facilities

8.6/10

Pros

Friendly staff

Comfortable rooms

Good location

Delicious food

Cons

Subpar service

Excessive prices

Damp smell

based on 2155 reviews

4.5/5

Frank from Germany

Single

Superior King Room

5 nights in November 2025

Reviewed:January 11, 2026

9/10

fresh fruitrooftop pool

the breakfast buffet had many options. i particularly enjoyed the fresh fruit selection! also, the rooftop pool offered fine views. it was a great spot to relax after a long day.

the gym equipment felt slightly outdated. i noticed some wear and tear on the treadmills.

0 Helpful

Connor from Ireland

Single

superior king room

4 nights in November 2025

Reviewed:January 05, 2026

6/10

difficult coffee machineearly pool closing

the coffee machine was difficult to use because it was placed in the cupboard and i had to take it out every time i wanted to use it it did not work for two days also during one of our restaurant meals the terminal did not accept the card i wanted to pay in usd which they did not accept they asked us to go to the money changer who was not there in the end we managed to pay the bill in cash then when we checked the purchases we saw that the amount had also been debited from the card the pool closes too early they were already collecting the towels at 730 pm

0 Helpful

connor from united kingdom

Couple

superior king room

3 nights in November 2025

Reviewed:December 27, 2025

7/10

daily ritualcentral pointsoundproof dooradjacent space

The location allowed exploration of nearby attractions. It was a central point for my wanderings. the gym became a daily ritual, the equipment allowed me to maintain my routine. it has everything i needed to feel good.

The room had a connected door to another room. It was not soundproof at all. i could hear everything from the adjacent space, it was really distracting.

0 Helpful

charles from united kingdom

Family with children

superior king room

3 nights in November 2025

Reviewed:December 20, 2025

9.0/10

wonderful stay with fantastic service

quick serviceamazing viewcute staffsmall gym

i really enjoyed the valet parking. the team remembered our car. they had it ready quickly! i appreciate that they kept it scratch-free too. the location was very convenient, and the view of the burj khalifa was amazing. the staff, even when the hotel was busy with events.

the gym was a bit small. it only had a limited number of machines. i had to wait sometimes to use a treadmill.

Facilities

9/10

the hotel features a well kept outdoor pool. the pool area includes comfortable loungers. the breakfast offered many fresh juice options and also i like hotel returned my room fresh every day.

Location

9/10

The hotel is in a central location. the hotel has perfect view of burj khalifa. I loved the pool bar. there were also dining options on the ground floor of the building.

0 Helpful

Tony from United Kingdom

Family with children

Executive King Room Burj Khalifa View

4 nights in October 2025

Reviewed:October 27, 2025

9/10

excellent. downtown experience

central locationfresh juicecomfortable bed

the location was super central. i especially liked how close it was to major attractions. the breakfast buffet included fresh juice options. the bed was comfortable.

0 Helpful

Questions of the users

About Pullman Dubai Downtown

Is there a service that transports guests to Dubai Mall? If so, how frequently does it operate each day?

20 January 2024

Currently, a shuttle service to Dubai Mall is not available. However, the hotel is just a short 10-15 minute walk to Dubai Mall.

Are guests permitted to have visitors in their hotel rooms?

15 February 2024

In accordance with Dubai Police regulations, visitor access to hotel rooms is restricted.

Is there any complimentary shuttle service offered to nearby beaches or shopping centers?

5 March 2024

Complimentary shuttles are provided to La Mer beach and Mall of the Emirates on a daily basis. Please check the specific timings at the reception.

What is the procedure for checking in early at the hotel?

22 March 2024

To ensure seamless check-in, it's advisable to book the room for the night prior to arrival if an early check-in is required. Standard check-in is at 15:00.

What options are available for families needing additional sleeping arrangements?

10 April 2024

Rooms equipped with either a king-size bed or twin beds can accommodate additional guests. An extra bed can be provided for a third adult, subject to availability.

Are there any pool areas that all guests can access?

18 April 2024

The pool and terrace area are exclusively available for in-house guests.

Is there a smoking-friendly room type available?

30 April 2024

Yes, a smoking deluxe suite is available upon request.

What can guests expect in terms of views from the hotel rooms?

12 May 2024

Rooms featuring city views primarily offer vistas of Dubai Canal, while those booked with Burj Khalifa view are limited to specific room types.

How far is the nearest metro station from the hotel?

25 June 2024

The nearest metro station, Business Bay, is located approximately 3.5 kilometers from the hotel.

Are there any dining options that cater specifically to young children?

2 July 2024

Breakfast for children under the age of 10 is complimentary when accompanied by paying adults.

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