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Check-in
03Dec2025Select date
Check-out
04Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
-
Steps from KLCC Park
Perfect
9.0
9.1
/10
4.6
4.5
/5

Amenities

Shangri-La Kuala Lumpur offers diverse dining options, including Shang Palace, Lemon Garden, and Zipangu. A fully equipped Health Club provides a range of cardio and strength equipment. The hotel's spa features signature massages, reflexology, and customized treatments for relaxation.

Rooms

The hotel offers a total of 662 guest rooms, including Deluxe, Executive, and Specialty Suites. Rooms provide city or garden views, with the Premier Selection Suite covering 80 square meters. Each room type includes amenities such as marble bathrooms and plush bedding.

Location

Conveniently located, the hotel is near iconic landmarks such as the Petronas Twin Towers and KLCC Park. Accessibility is enhanced with transportation options like airport transfers and a complimentary shuttle bus service. The property is within a quick drive of premier shopping destinations and cultural attractions.

Business

Shangri-La Kuala Lumpur provides comprehensive business services, including a multifunctional room equipped with audio-visual equipment. Meeting and conference facilities accommodate various event sizes with tailored packages. The hotel supports hybrid events with advanced audio-visual technologies.

Family-Friendly Services

Family Premier Suites are designed to cater to families, featuring kids' tents and dedicated amenities. Complimentary weekend family activities include workshops and themed games for children ages 3 to 11. The hotel offers kids' dining options and special services to enhance family stays.

Highlights

Location: Near Petronas Twin Towers and KLCC Park

Rooms: 662 accommodations including Specialty Suites

Dining: Shang Palace offers authentic Cantonese cuisine

Business: Advanced audio-visual technologies for events

Family-Friendly: Family Premier Suites and kids' activities

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
2 persons
37 m² 
1 King-size bed
Shower
Air conditioning
Premier Room
2 persons
32 m² 
1 King-size bed
Shower
Bathtub
Executive Twin Room
2 persons
39 m² 
2 Single beds
Shower
Bathtub
Executive King Room
2 persons
39 m² 
1 King-size bed
Shower
Bathtub
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Kuala Lumpur 2.8 km
Airports
Sultan Abdul Aziz Shah (SZB) 30.4 km
Kuala Lumpur International (KUL) 63.2 km
Train
Ampang Park Station 1.6 km
Old Kuala Lumpur Railway Station 2.2 km
Underground
Bukit Bintang 1.1 km
Merdeka 1.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Plunge pool
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Shangri-La Kuala Lumpur offers a delightful culinary journey with diverse dining options, ranging from elegant French fare to vibrant Asian creations. Guests can relish authentic dishes in captivating ambiances that cater to both intimate dinners and family gatherings, ensuring a memorable experience for all.
Shangri-La Kuala Lumpur Restaurant photo The lobby of the hotel
Shangri-La Kuala Lumpur Restaurant photo The interior of a Virgin Money lounge at London Heathrow Airport
Shangri-La Kuala Lumpur Restaurant photo The lobby

LaFite

French fine dining
Ambiance
Modern, Romantic
Key Offerings
Indulge in exquisite French dishes inspired by classic culinary traditions, perfect for intimate dinners. Signature offerings and an extensive wine list complement the elegant setting.
Reservation
Recommended
Monday to Friday: 12:00 - 14:30, 19:00 - 22:30; Saturday: 19:00 - 22:30.

Lemon Garden Cafe

Halal buffet featuring Chinese, Indian, Italian, and Malaysian
Ambiance
Family friendly, Modern
Key Offerings
Savor a lavish array of Western and Asian delicacies including seafood, local dishes, and a kids' menu available on weekends. Enjoy breakfast, high tea, and dinner in a vibrant setting.
Reservation
Not needed
Daily: 06:00 - 01:00

Lemon Garden 2Go

International deli and grab-and-go
Ambiance
Modern
Key Offerings
Features a range of Halal options for breakfast, brunch, and lunch. Perfect for a quick bite or leisurely hangout, set in a welcoming environment for all.
Reservation
Not needed
Monday to Friday: 08:00 - 18:30; Saturday: 10:00 - 17:00

Shang Palace

Cantonese
Ambiance
Traditional
Key Offerings
Delight in authentic Cantonese dishes, featuring culinary masterpieces crafted by skilled chefs. Ideal for lunch and dinner, this venue promises a rich cultural dining experience.
Reservation
Recommended
Monday to Saturday: 12:00 - 14:30, 18:30 - 22:30; Sunday: 10:30 - 14:30, 18:30 - 22:30

Zipangu

Japanese
Ambiance
Traditional
Key Offerings
Experience sophisticated Japanese cuisine, with an emphasis on fresh ingredients and traditional techniques. Enjoy lunch or dinner in a serene setting that enhances the dining experience.
Reservation
Recommended
Monday to Friday: 12:00 - 14:30, 18:30 - 22:30; Saturday & Sunday: 11:30 - 14:30, 18:30 - 22:30

Location

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
Map view
11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
Nearby
No 76
Dialogue in the Dark Experiential Learning Centre
320 m
Restaurants
The Pub
10 m
Shangri-La Hotel
Arthur's Bar & Grill
160 m
11 Jalan Sultan Ismail Shangri-La Hotel Kuala Lumpur
Burger Bakar Kaw Kaw
50 m
Lot 4.06 1018 Jalan Sultan Ismail L4.48
Les Oliviers Restaurant
50 m
1001 Jalan Sultan Ismail Maju Junction Mall
TGI Friday's
40 m
168 Jalan Bukit Bintang Pavilion Shopping Centre
Shang Palace
520 m
11 Jalan Sultan Ismail Shangri-La Hotel
SugarBun Borneo Asian Food
40 m
Level 1 Menara Hap Seng
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs MYR 98 per person per day. 
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Arabic, Hindi, Malay
Year renovated:
2009
Number of floors:
28
Number of rooms:
635
Questions of the users
About Shangri-La Kuala Lumpur
Can you confirm if an Executive Room is truly suitable for three adults, or should an additional bed be requested?
12 November 2024
The Executive Room accommodates up to 3 adults, featuring a king-sized bed. An extra rollaway bed can be requested if needed.
Is the swimming pool currently open for guests to use?
5 December 2024
The swimming pool is currently open for guests daily from 8 am to 7 pm.
Do the rooms come equipped with bathrobes for guests?
22 January 2025
Bathrobes are provided in all guest rooms for your convenience.
Are there any spa and wellness facilities available for guests?
15 February 2025
The Health Club is currently open, while the Spa is temporarily closed.
Are there designated smoking rooms available at the hotel?
18 March 2025
Yes, smoking rooms are available, specifically in Deluxe Rooms, Executive Rooms, and Premier Selection Suites.
Is there a sleeping tent available in the Family Executive Room for children?
10 April 2024
The Family Executive Room does not include a sleeping tent. Only the Family Premier Suite features this addition for children.
Is the Club Lounge accessible for guests during their stay?
8 May 2024
The Club Lounge is open from 12:00 until 20:00 for guests.
Do Horizon Club rooms and suites include access to the Horizon Club Lounge?
20 June 2024
Yes, guests staying in Horizon Club rooms and suites enjoy access to the Horizon Club Lounge.
For a reservation of three adults, does the price cover breakfast and an extra bed?
1 July 2025
Yes, the booking should specify three adults, and the price will include breakfast and the relevant charges for the extra bed.
Can you recommend a suitable room for two adults and two children, preferably with great city views?
13 August 2024
It's advisable to book two interconnecting rooms to accommodate four guests comfortably and request a city view.
Is late checkout available upon request, and do you have toddler-friendly amenities?
25 September 2024
Toddler-friendly facilities are available, and late check-out can be requested based on availability on the day of departure.
Check-in
03Dec2025Select date
Check-out
04Dec2025Select date
Rooms and Guests2 Guests, 1 Room