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Shangri-La Kuala Lumpur
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Shangri-La Kuala Lumpur Room photoShangri-La Kuala Lumpur Business photoShangri-La Kuala Lumpur Room photo

Shangri-La Kuala Lumpur, Kuala Lumpur

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Check rooms and rates
From$137 /night
Check-in
01Sept
Check-out
02Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

11 Jalan Sultan Ismail, Kuala Lumpur, 50250
-
Steps from KLCC Park
Perfect
9.0
9.2
/10
4.8
4.5
/5

Loved by Shangri-La Kuala Lumpur guests

Unbeatable location
Really good staff
Spacious rooms
Comfortable bed
"All the common areas were absolutely fantastic. Pool, spa, sauna, steam room."
Adel from New Zealand
read full review
"A gorgeous lobby, A state of the art gym, locker rooms with a Jacuzzi, sauna and steam room."
bukagirl from United States
read full review
"The hotel is very elegant with lots of amenities."
Regine
read full review

5-star luxury urban hotel in Kuala Lumpur

Amenities

Shangri-La Kuala Lumpur offers an extensive range of services including access to the Horizon Club Lounge, which provides personalized service and a complimentary breakfast. Guests can enjoy wellness at the Spa, featuring signature treatments and a variety of holistic services. A health club equipped with state-of-the-art fitness machines complements the extensive wellness offerings available at the hotel.

Rooms

The hotel contains 662 guest rooms and suites, providing a variety of options including Deluxe Rooms of 37 sqm and Premier Selection Suites of 80 sqm. Each room boasts premium amenities, such as luxurious beds, spacious marble bathrooms, and advanced office equipment for business travelers. Some rooms offer captivating views of the city skyline or hotel gardens.

Location

Shangri-La Kuala Lumpur is located within proximity to key business districts, shopping malls, and cultural attractions. The hotel is situated near major landmarks like the Petronas Twin Towers and the KLCC Park, allowing for easy exploration of the city. It is approximately 43 kilometers from Kuala Lumpur International Airport, with convenient transportation options available.

Dining

The hotel offers a range of dining options including Shang Palace for classic Cantonese cuisine, Lemon Garden for an international buffet, and Zipangu for authentic Japanese dining. Guests can enjoy local favorites at the Lobby Lounge, which also serves heritage-inspired afternoons. Arthur's Bar and Grill provides a casual dining experience along with a selection of cocktails and wines.

Family-Friendly Amenities

Shangri-La Kuala Lumpur caters to families with amenities designed for children, including dedicated kids' meal plans and complimentary children's activities on weekends. The hotel offers spacious Family Premier Suites featuring a modern tent for kids and access to the Horizon Club. Children aged 3 to 11 can enjoy engaging activities such as arts and crafts workshops and family yoga sessions.

Highlights

Location: Close to the Petronas Twin Towers

Amenities: Access to the Horizon Club Lounge

Dining: Variety with Shang Palace and Zipangu

Family-Friendly: Weekend kids' activities

Wellness: Signature treatments at the Spa

Business: Comprehensive conference facilities

“This Kuala Lumpur hotel understands luxury, starting with diverse gourmet dining and extending to a world-class spa. I appreciate its central location, mere steps from KL Tower and the Petronas Twin Towers. Weekend family activities add another layer to its appeal.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Shangri-La Kuala Lumpur offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
    Deluxe King Room
    2 persons
    37 sq. feet
    1 King-size bed
    Air conditioning
    Shower
    room details
    Premier Room
    2 persons
    32 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
    room details
    Executive Twin Room
    2 persons
    39 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
    room details
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Shangri-La Kuala Lumpur offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Free shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Plunge pool
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Shangri-La Kuala Lumpur offers a delightful culinary journey with diverse dining options, ranging from elegant French fare to vibrant Asian creations. Guests can relish authentic dishes in captivating ambiances that cater to both intimate dinners and family gatherings, ensuring a memorable experience for all.

  • LaFite

    French fine dining
    Ambiance
    Modern, Romantic
    Key Offerings
    Indulge in exquisite French dishes inspired by classic culinary traditions, perfect for intimate dinners. Signature offerings and an extensive wine list complement the elegant setting.
    Reservation
    Recommended
    Monday to Friday: 12:00 - 14:30, 19:00 - 22:30; Saturday: 19:00 - 22:30.

  • Lemon Garden Cafe

    Halal buffet featuring Chinese, Indian, Italian, and Malaysian
    Ambiance
    Family friendly, Modern
    Key Offerings
    Savor a lavish array of Western and Asian delicacies including seafood, local dishes, and a kids' menu available on weekends. Enjoy breakfast, high tea, and dinner in a vibrant setting.
    Reservation
    Not needed
    Daily: 06:00 - 01:00

  • Lemon Garden 2Go

    International deli and grab-and-go
    Ambiance
    Modern
    Key Offerings
    Features a range of Halal options for breakfast, brunch, and lunch. Perfect for a quick bite or leisurely hangout, set in a welcoming environment for all.
    Reservation
    Not needed
    Monday to Friday: 08:00 - 18:30; Saturday: 10:00 - 17:00

  • Shang Palace

    Cantonese
    Ambiance
    Traditional
    Key Offerings
    Delight in authentic Cantonese dishes, featuring culinary masterpieces crafted by skilled chefs. Ideal for lunch and dinner, this venue promises a rich cultural dining experience.
    Reservation
    Recommended
    Monday to Saturday: 12:00 - 14:30, 18:30 - 22:30; Sunday: 10:30 - 14:30, 18:30 - 22:30

  • Zipangu

    Japanese
    Ambiance
    Traditional
    Key Offerings
    Experience sophisticated Japanese cuisine, with an emphasis on fresh ingredients and traditional techniques. Enjoy lunch or dinner in a serene setting that enhances the dining experience.
    Reservation
    Recommended
    Monday to Friday: 12:00 - 14:30, 18:30 - 22:30; Saturday & Sunday: 11:30 - 14:30, 18:30 - 22:30

Shangri-La Kuala Lumpur Location

11 Jalan Sultan Ismail, Kuala Lumpur, 50250
Explore Kuala Lumpur
Local Activities, Dining & Entertainment
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Petronas Twin Towers
Petronas Twin Towers
13 minutes' walk
Iconic twin skyscrapers featuring breathtaking views. Offers guided tours and has a skybridge connecting the towers.
Aquaria
Aquaria
15 minutes' walk
Impressive oceanarium showcasing marine life, with interactive displays and feeding sessions that delight visitors of all ages.
KLCC Park
KLCC Park
25 minutes' walk
Urban park with lush greenery and a stunning fountain show. Perfect for family picnics and leisurely strolls.
KL Forest Eco Park
KL Forest Eco Park
15 minutes' walk
A treasure trove of nature in the city, featuring canopy walks and lush trails for casual walk and exploration.
Dialogue in the Dark
5 minutes' walk
Unique sensory experience in complete darkness, guided entirely by visually impaired instructors. Requires advance booking.
Arthur's Bar & Grill
2 minutes' walk
Charming atmosphere with an extensive menu featuring grilled specialties. Reservations recommended, vegetarian options available.
Les Oliviers Restaurant
1 minute' walk
Modern dining experience with a focus on Mediterranean cuisine. Offers a cozy ambiance and gluten-free choices.
The Pub
1 minute' walk
Casual nightlife spot with live music events. Popular place for drinks and socializing with friends and locals.
Central Market
Central Market
25 minutes' walk
Cultural hub with arts and crafts, food stalls, and cultural performances. Family-friendly ambiance makes it suitable for all.
Getting around
  • City Centre
    Kuala Lumpur 34 min  ·  1.7 mi
  • Airports
    Sultan Abdul Aziz Shah (SZB) 41 min  ·  16.8 mi
    Kuala Lumpur International (KUL) 95 min  ·  39.2 mi
  • Train
    Ampang Park Station 20 min  ·  1.0 mi
    Old Kuala Lumpur Railway Station 27 min  ·  1.4 mi
  • Underground
    Bukit Bintang 12 min  ·  3300 ft
    Merdeka 18 min  ·  5000 ft
Want to see Exclusive Early Booking Rate?
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs MYR 98.0 per person.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Arabic, Hindi, Malay
Year renovated:
2009
Number of floors:
28
Number of rooms:
635

Reviews and Ratings

Feedback about Shangri-La Kuala Lumpur from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the Shangri-La Kuala Lumpur for its spacious and clean rooms, with some noting stunning city skyline views from higher floors. The breakfast buffet stands out, with a wide array of choices, including Malay, Chinese, Indian, Japanese, and European cuisine, alongside local favorites like Teh Tarik. Its location is convenient for accessing attractions and shopping, with the Petronas Twin Towers and Pavillion within walking distance. However, a few guests have found the furniture in some rooms to be dated.
Show moreShow less
Review score
Based on 2691 verified reviews
9.2 /10
Perfect
93 %
Recommend
Cleanliness
9.3/10
Comfort
9.3/10
Paid Wi-Fi
7.7/10
Breakfast
8.4/10
Pros
Breakfast buffet
Welcoming staff
Comfortable room
Extensive options
Cons
Outdated pool area
Guest reviews
based on 2691 reviews
9.2/10
based on 8501 reviews
4.5/5
based on 3151 reviews
9.0/10
Martín from Spain
Single
Executive King Room
5 nights in November 2025
|
Reviewed: January 15, 2026
9.4/10

fantastic stay in a wonderful location

breakfast buffet friendly staff great location
this hotel was great. the breakfast buffet had a lot of options, including malay, chinese, indian, japanese, and european cuisine. the dining staff were both professional and friendly . its location is also very convenient as it is a short walk to many attractions and shopping.
the gym equipment needs some maintenance. some machines were out of service. this limited my workout options. it's an important area that needs attention
Rooms
9/10
my room had coffee and tea facilities. bottled water was replenished daily, i also found toiletries provided. there were both iron with ironing board and an umbrella in my room.
Location
10/10
the hotel is within walking distance of several tourist attractions. getting to shopping malls from here is also easy. the central location made exploring very simple for me.
Dining
9/10
the lemon garden restaurant had an amazing variety. the breakfast buffet included at least five different cuisines. i liked the teh tarik which was available daily.
Facilities
9/10
the hotel has a giant floral arrangement in the lobby. this creates a nice atmosphere upon arrival. it is quite beautiful and makes you feel welcome.
Service
10/10
the staff was very attentive and helpful. they always greeted me with a smile. ammar was especially kind and provided excellent assistance to me.
0 Helpful
|
Show less
noelle from france
Family with children
executive king room
4 nights in October 2025
|
Reviewed: January 09, 2026
7/10

decent stay

breakfast buffet variety of choice excellent location convenient location excellent concierge helpful concierge dated rooms basic room water supply brown gunk reception access difficult access
the breakfast buffet had a variety of choices the staff were friendly. the hotel's location was excellent it made getting around easy. the concierge service was also quite good i received helpful assistance.
the basic rooms felt quite dated the furnishings seemed old. our water supply stopped one night i had difficulty contacting reception. i feel some compensation would have been appropriate for this issue
0 Helpful
Martin from Germany
Single
Executive Twin Room
4 nights in November 2025
|
Reviewed: January 08, 2026
6/10

Mixed feelings about this hotel

old furniture dirty sock
The location is acceptable. It allowed easy access to many areas of interest (if you don't mind using taxis).
My room was not what I expected. The furniture looked quite old and scuffed. I even found a dirty sock. It was so lovely of them to leave it there.
0 Helpful
Show more reviews
Questions of the users
About Shangri-La Kuala Lumpur
Can you confirm if an Executive Room is truly suitable for three adults, or should an additional bed be requested?
12 November 2024
The Executive Room accommodates up to 3 adults, featuring a king-sized bed. An extra rollaway bed can be requested if needed.
Is the swimming pool currently open for guests to use?
5 December 2024
The swimming pool is currently open for guests daily from 8 am to 7 pm.
Do the rooms come equipped with bathrobes for guests?
22 January 2025
Bathrobes are provided in all guest rooms for your convenience.
Are there designated smoking rooms available at the hotel?
18 March 2025
Yes, smoking rooms are available, specifically in Deluxe Rooms, Executive Rooms, and Premier Selection Suites.
Is there a sleeping tent available in the Family Executive Room for children?
10 April 2024
The Family Executive Room does not include a sleeping tent. Only the Family Premier Suite features this addition for children.
Is the Club Lounge accessible for guests during their stay?
8 May 2024
The Club Lounge is open from 12:00 until 20:00 for guests.
Do Horizon Club rooms and suites include access to the Horizon Club Lounge?
20 June 2024
Yes, guests staying in Horizon Club rooms and suites enjoy access to the Horizon Club Lounge.
For a reservation of three adults, does the price cover breakfast and an extra bed?
1 July 2025
Yes, the booking should specify three adults, and the price will include breakfast and the relevant charges for the extra bed.
Can you recommend a suitable room for two adults and two children, preferably with great city views?
13 August 2024
It's advisable to book two interconnecting rooms to accommodate four guests comfortably and request a city view.
Is late checkout available upon request, and do you have toddler-friendly amenities?
25 September 2024
Toddler-friendly facilities are available, and late check-out can be requested based on availability on the day of departure.

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Shangri-La Kuala Lumpur
11 Jalan Sultan Ismail, Kuala Lumpur, 50250
Booking.com
Travellers review
9.0
Shangri-La Kuala Lumpur
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