Loved by Holiday Inn Ashford - North A20 By Ihg guests
Lots of parking
Friendly staff
Spacious rooms
Comfy beds
Delicious meals
Clean hotel
"Restaurant food is excellent, and a high standard of presentation."
Jacqueline from United Kingdom
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"The available breakfast is plentiful and GF catered for separately which is a bonus point ."
mevissapirie from United Kingdom
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"Guys, I promise you, never slept on a better mattress in a hotel."
Isabella
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3-star family-friendly hotel near Channel Crossings
Rooms
The hotel offers 92 beautifully appointed bedrooms with a range of options, including family rooms that feature sofa beds. Guests can enjoy pillow menus and SKY TV in each room, along with rural views for a relaxing stay. Children aged 17 and under stay free when sharing with parents, providing additional savings for families.
Function Rooms
There are 8 purpose-built function rooms designed for various events, accommodating up to 125 delegates in the largest space. Each room is naturally lit and equipped with modern facilities, making them suitable for meetings, conferences, and weddings. A dedicated events team is available to assist with planning and execution.
Dining
The on-site Open Lobby Restaurant provides a relaxed dining environment featuring a variety of international cuisine options. Guests have access to 24-hour dining, allowing for meals at any time. Kids up to 12 years old eat free from the main menu when accompanied by an adult, making mealtimes budget-friendly.
Location
The hotel is conveniently situated near Ashford Town Centre, with quick access to local attractions such as the McArthurGlen Designer Outlet and historic sites like Leeds Castle. It also provides seamless transportation links to the Eurotunnel and Dover ferry port within a 30-minute drive. The surrounding countryside offers various opportunities for outdoor exploration.
Parking and Accessibility
Complimentary parking is available for guests, adding convenience to their stay. The hotel offers accessible facilities including adaptable bedrooms and meeting spaces designed for mobility-impaired guests. EV charging stations are also available on-site to accommodate electric vehicles.
Highlights
Location: near Ashford Town Centre
Rooms: 92 beautifully appointed bedrooms
Dining: Open Lobby Restaurant
Function Rooms: 8 purpose-built function rooms
Kids: Kids up to 12 years old eat free
Parking: Complimentary parking
“This hotel strikes me as a practical choice, particularly well-suited for families and those needing easy access to the Eurotunnel and Dover. I appreciate that kids stay and eat free, plus the convenience of on-site dining and free parking adds genuine value, making it a sensible option for exploring Kent or catching an early ferry.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
Holiday Inn Ashford - North A20 By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room Two Single Beds
2 persons
18 sq. feet
2 Single beds or 1 Queen-size bed
Air conditioning
Bathtub
room details
Standard Room Two Single Beds
2 persons
18 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Standard Double Room
2 persons
18 sq. feet
1 Double bed
Air conditioning
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Holiday Inn Ashford - North A20 By Ihg offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.6/10Review score
General
No smoking on site
Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Sports & Fitness
Golf course
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
The Holiday Inn Ashford - North A20 offers a delightful blend of dining options, featuring the modern Orchard Restaurant and a lively pub. Guests can indulge in hearty breakfasts, satisfying lunches, and comforting dinners, all while enjoying a welcoming atmosphere perfect for families and travelers alike.
Orchard Restaurant
International with vegetarian, vegan, and gluten-free options
Ambiance
Family-friendly with relaxed seating throughout a contemporary open lobby
Key Offerings
An extensive breakfast selection, hearty home-cooked bar meals, and kids eat free from the main menu. The restaurant offers hot dishes, including fish, vegetarian, and meat options, paired with a wonderful selection of potatoes and vegetables.
Reservation
No
Daily from 06:30 to 21:30
Hotel Pub
Traditional pub grub with a Tandoori menu and Stonegrill offerings
Ambiance
Casual and inviting, perfect for unwinding after a day of exploring
Key Offerings
An extensive selection of classic pub meals, a Tandoori menu, and a Sunday traditional carvery, making it an ideal spot for a comforting meal or drink.
A cozy pub with a focus on British cuisine. Reservations recommended during busy hours; vegetarian options available.
The Lemon Tree
5 minutes driving
Charming restaurant serving fresh, local produce. Known for its seasonal menu and inviting ambiance.
The Blacksmith's Arms
5 minutes driving
Traditional pub atmosphere with hearty meals. Great for families; gluten-free options available.
Ashford International Hotel Bar
15 minutes driving
A lively bar with regular live music events, perfect for unwinding after a long day or enjoying a night out.
The Orchard Theatre
15 minutes driving
Hosts a variety of performances, including musicals and comedy. Check the schedule for family-friendly shows.
Getting around
City Centre
Ashford (Kent) 10 min · 3.9 mi
Airports
London City (LCY) 126 min · 52.1 mi
London Gatwick (LGW) 138 min · 56.8 mi
Train
Ashford International Railway Station 10 min · 4.1 mi
Headcorn Train Station 20 min · 8.2 mi
Bus
Bus stop 6 min · 1700 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP14.95 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, French, Spanish, Czech, Polish, Greek, Bahasa Indonesian
Year renovated:
2009
Number of rooms:
92
Former name
holiday inn ashford - north a20, an ihg hotel
Reviews and Ratings
Feedback about Holiday Inn Ashford - North A20 By Ihg from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests often appreciate the Holiday Inn's convenient location for accessing shops and the Channel Tunnel, with spacious and well-equipped rooms that feature comfortable beds and pillows. The restaurant is considered both convenient and comfortable, serving delicious and plentiful food, including a full buffet breakfast; plus, children eat free with main meals, which is a nice perk for families. While most find the rooms satisfactory, some guests in rooms facing the car park and road have noted traffic noise due to the lack of double glazing. The availability of ample parking directly at the hotel is generally viewed as a plus.
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Review score
Based on 795 verified reviews
8.5 /10
Great
90 %
Recommend
Staff
9.2/10
Cleanliness
8.9/10
Paid Wi-Fi
7.4/10
Breakfast
8.1/10
Pros
Friendly staff
Clean bathroom
Good value
Cons
Leaking tap
Intrusive noise
Poor lighting
Guest reviews
based on 795 reviews
8.5/10
based on 644 reviews
4/5
based on 1455 reviews
8.4/10
Shaun from United Kingdom
Single
Standard Room
4 nights in November 2025
|
Reviewed: December 19, 2025
6/10
average stay, some issues noted
bathroom ceiling dirty towels
the location provided convenient access to kent.
the bathroom ceiling showed mold. several towels had holes. it looked that cleaning behind the bed had not occurred in months, maybe even years. this REALLY bothered me.
0 Helpful
Jade from United Kingdom
Business traveller
Standard Room
3 nights in October 2025
|
Reviewed: November 23, 2025
7/10
Satisfactory experience
friendly staff tidy room dated room road noise
The staff was friendly and professional (i especially appreciated their quick responses). I found the room to be tidy and the food was good. I had a very nice breakfast before continuing my travels.
I found the non refurbished room a bit smelly and dated. The poor double glazing allowed noise. The road noise was noticeable.
0 Helpful
Show more reviews
Questions of the users
About Holiday Inn Ashford - North A20 By Ihg
What is the distance from the hotel to the nearest train station for rides to London?
12 November 2024
The hotel is located approximately 7.2 kilometers (about 13 minutes) from Ashford International Train Station, which offers high-speed trains to London taking around 40 minutes.
Are pets allowed in the hotel rooms?
1 January 2025
Only assistance dogs are permitted in the guest rooms and common areas of the hotel.
Is it feasible to park my car for a week if I only stay for one night?
25 February 2025
Yes, parking is complimentary during your stay for one night, and there is a charge of £8.00 per day for additional parking days.
Do you have family-friendly accommodations that connect?
15 March 2024
While interconnecting family rooms are not available, connecting standard rooms can be arranged if needed.
What are the breakfast hours on weekends?
20 April 2025
Breakfast is served from 07:30 to 10:30 on Saturdays and Sundays.
Can I check in earlier than the standard time?
5 July 2024
Early check-in is subject to availability; contacting the hotel beforehand is advisable.
If I have a very early departure, can a takeaway breakfast be arranged?
18 August 2024
Yes, a takeaway breakfast can be provided upon request. Please let the hotel staff know during your arrival.
Are taxis readily available from the hotel?
12 September 2024
Yes, the hotel has contact information for local taxi services, ensuring easy transportation options.
Is cash accepted as a form of payment at the hotel?
22 October 2025
Cash payments are accepted; however, a credit card is required for reservation confirmation and identification during check-in.
What are the hours for breakfast service during the weekdays?
11 November 2024
Breakfast is available Monday to Friday from 06:30 to 09:30.
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