Gran Melia Palacio De Isora Resort & Spa, Alcala (Tenerife) ➤ Reviews, Rooms & Prices 2026

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Gran Melia Palacio De Isora Resort & Spa Alcala Exterior photo This is an aerial view of a luxurious resort complex, likely located in a warm, sunny climate. The resort features several large, multi-story buildings with a light-colored, possibly stucco or stone, exterior. The architecture appears to be Mediterra

Gran Melia Palacio De Isora Resort & Spa Alcala Exterior photo The photo shows a bright and airy living and dining area in a modern apartment. The room has a clean, minimalist aesthetic with a predominantly white color scheme accented by warm wood tones.

In the foreground, a round glass dining table with a ped

Gran Melia Palacio De Isora Resort & Spa Alcala Exterior photo This is a bright and airy bedroom with a modern, slightly minimalist design. The room features two twin beds pushed together to form a larger sleeping area. The beds have white linens and are accented with a soft mustard yellow throw draped across th

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Key details

About the Hotel

Avenida Los Oceanos, S/N, Alcala (Tenerife), Spain, 38686

Close to Alcala Beach

Great

8.3

7.9

/10

4.2

4.1

Loved by Gran Melia Palacio De Isora Resort & Spa guests

Beautiful hotel
Comfortable seating
Amazing breakfast
Big pools
Heated swimming pool
Spacious bedroom suite

"Amazing infinity pool plus a further 3 pools of choice from family, quiet or red level."

elizzi54 from United Kingdom

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"We paid to upgrade to a Master Suite so there was a separate sleeping area for the kids at night."

mrshumphrey16 from United Kingdom

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"The food is amazing and location for me to enjoy the peace and lovely scenic walks is great!"

jayne from United States

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Amenities

Gran Meliá Palacio de Isora Resort & Spa offers direct beach access with stunning views of the Atlantic Ocean and Mount Teide. It boasts the longest salt-water infinity pool in Europe, providing a picturesque location for relaxation. Additional amenities include a variety of dining options and an expansive wellness center.

Rooms

The hotel features a range of accommodations including the RedLevel Deluxe Room Ocean View, designed for a premium experience with partial ocean views. Families can choose from the Deluxe Family Room, which includes amenities suitable for all guests. For added luxury, the RedLevel Villa with Private Pool boasts a heated private swimming pool and a garden.

Location

Located at the foot of Mount Teide, the resort provides easy access to natural beauty and outdoor activities in Tenerife. Guests can enjoy panoramic views of the Atlantic Ocean from various points within the resort. Positioned along the coastline, the hotel is in proximity to local attractions and hiking paths.

Wellness

The YHI Spa offers a 2000 m² wellness area focusing on balance and rejuvenation through various treatments. Guests can access a thermal circuit, enhancing the relaxation experience. The spa includes facilities for wellness activities such as yoga and personalized treatments.

Dining

Gran Meliá Palacio de Isora features several on-site restaurants, including La Terrasse by Jorge Peñate, which specializes in local cuisine with scenic views. Guests can also enjoy Mediterranean dishes at Oasis, located alongside the pool. Dining options also include Nami Asian Bistro, which offers a range of contemporary Asian cuisine.

Highlights

Location: at the foot of Mount Teide

Rooms: RedLevel Villa with Private Pool

Dining: La Terrasse by Jorge Peñate

Wellness: YHI Spa with thermal circuit

“This Alcalá resort boasts Europe's longest infinity pool and beautiful grounds; however, some past visitors mention that service standards could be improved regarding attention to detail and restaurant flexibility. Its beachfront location and family-friendly amenities remain a strong draw. For guests prioritizing location and facilities, it's worth considering.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.5/10Review score

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Highlights from guests

Sports & FitnessGym Excellence

The gym offers excellent classes and equipment. It's one of the best gyms I've seen in a holiday hotel.

Kevin from United Kingdom

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DiningFoodie Heaven

Themed restaurants satisfied every taste. We had access to wine, beer, cava and cocktails all day long.

Mei from China

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Children's AmenitiesKids' Paradise

The pirate pool was ideal for families with young children. There are constant fresh towels and very comfortable sunbeds.

Jack from Australia

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Room FeaturesSuite Dreams

Our spacious suite included a large bathroom with his and hers sinks, walk-in showers and a jacuzzi bath.

Maria from Spain

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Select your room type

Gran Melia Palacio De Isora Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Family

2 persons

585 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Bathtub

room details

Suite

2 persons

840 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Two-Bedroom Master Suite

2 persons

1425 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Deluxe Room

2 persons

585 sq. feet

2 Single beds

Shower

Bathtub

room details

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Facilities

Gran Melia Palacio De Isora Resort & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Hiking
Cycling
Tennis court
Golf course
Table tennis
Archery
Sports trainer
Aerobics

Guest Parking

Electric kettle

Services

Paid shuttle service
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Public Bath
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Dining Onsite

Gran Melia Palacio De Isora Resort & Spa offers an exceptional culinary adventure with an array of delightful dining options. From vibrant international flavors to specialized local cuisines, each restaurant invites guests to indulge in diverse tastes while enjoying stunning settings.

Gran Melia Palacio De Isora Resort & Spa Alcala Restaurant photo Restaurant at the Hard Rock Hotel

Gran Melia Palacio De Isora Resort & Spa Alcala Restaurant photo The Beach Club

Pangea Food Market

International buffet

Ambiance

Family-friendly, modern

Key Offerings

Experience a fascinating journey through global culinary traditions with a variety of vegetarian and gluten-free choices. Enjoy private breakfasts in your villa upon request.

Reservation

Not needed

Open for breakfast and dinner from 07:00 - 10:30 and 18:30 - 22:00 daily.

Nami Asian Bistro

Asian fusion (Chinese, Indian, Japanese, Thai)

Ambiance

Modern

Key Offerings

Embark on a delightful culinary journey with authentic Asian flavors, featuring an exquisite selection of dishes served in a chic atmosphere.

Reservation

Recommended

Open for dinner; hours vary.

Oasis Mediterranean

Mediterranean and Spanish

Ambiance

Family-friendly, modern

Key Offerings

Delight in fresh Mediterranean dishes while dining poolside, surrounded by lush tropical gardens, perfect for leisurely lunches or romantic dinners.

Reservation

Recommended

Open for lunch and dinner; hours vary.

Agave

Mexican

Ambiance

Family-friendly, modern

Key Offerings

Savor spirited Mexican snacks and cocktails in an outdoor space next to the stunning infinity pool, creating a vibrant dining experience.

Reservation

Not needed

Open for lunch and dinner; hours vary.

L'Olio Trattoria & Pizza Bar

Italian and pizza

Ambiance

Family-friendly, modern

Key Offerings

Enjoy traditional Italian cuisine alongside delicious pizza selections, ideal for family gatherings or cozy dinner dates.

Reservation

Recommended

Open for dinner; hours vary.

Gran Melia Palacio De Isora Resort & Spa Location

Avenida Los Oceanos, S/N, Alcala (Tenerife), Spain, 38686

Map view

Avenida Los Oceanos, S/N, Alcala (Tenerife), Spain, 38686

City landmarks

Square

Playa de Alcala

2300 ft

Landmark

Punta de Alcala

3100 ft

Landmark

Alcala Beach

2400 ft

Nature reserve

Charco Alcala

2500 ft

Landmark

Punta Blanca

5000 ft

Bay

Callao Chico

1.1 mi

Beach

Arena Beach

1.8 mi

Beach

Playa de los Gigantes

3.0 mi

Landmark

Cueva Del Polvo

1.5 mi

Landmark

El Mirador Archipenque

2.5 mi

Landmark

Urban Gym Maspalomas Athletic Center

1.8 mi

Landmark

Cueva la Vaca

1.8 mi

Landmark

Parroquia San Juan Bautista

1.8 mi

Beach

Playa San Juan

2.0 mi

Night club

Discoteca El Granero

1.9 mi

Winery

Restaurante Flor del Drago

1.9 mi

Landmark

Los Gigantes

2.6 mi

Landmark

Horno de cal

2.1 mi

Landmark

Escultura Alcaravan

2.1 mi

Square

Plaza Publica de Puerto de Santiago

2.2 mi

Museum

Museo del Pescador

2.3 mi

Beach

Playa Chica

2.4 mi

Landmark

Vigilia Park Apartments

2.5 mi

Landmark

Playa de Santiago

2.4 mi

Landmark

Sable tenerife

2.4 mi

Landmark

Gomera

2.4 mi

Landmark

Charco del Tancon

2.6 mi

Landmark

Mora Club la Noche

2.5 mi

Landmark

Shopping Center

2.5 mi

Nearby

Beach

Playa La Jaquita

1600 ft

Restaurants

La Querencia De Domingo

900 ft

Calle Marruecos 2

Tres Raices Alcala S.l

1300 ft

Calle los Chorrillos 12

Chamayda

1800 ft

Calle Mondiola 22

Gastrotapas

1800 ft

Plaza Del Llano la Plaza

tasca tu rincon alcala

1900 ft

Plaza de Alcala

Explore Alcala (Tenerife)

Local Experiences Near Gran Melia Palacio De Isora

Playa de Alcala

9 minutes walking

A tranquil beach perfect for sunbathing and swimming, featuring calm waters and scenic surroundings.

Charco Alcala

9 minutes walking

Natural rock pools ideal for a refreshing dip, surrounded by beautiful coastal views and local charm.

Punta de Alcala

11 minutes walking

A picturesque viewpoint offering stunning ocean vistas, with opportunities for photography and relaxation.

Playa La Jaquita

6 minutes walking

A serene beach with a sandy stretch, popular for both swimming and sunbathing in a laid-back setting.

Snorkeling at Playa de Alcala

9 minutes walking

Thrilling underwater exploration awaits with vibrant marine life. Rentals available on-site; great for all skill levels.

Yoga Sessions

5 minutes walking

Relaxing outdoor yoga classes are offered nearby, perfect for rejuvenation amidst stunning island scenery.

La Querencia De Domingo

4 minutes walking

Charming local restaurant serves traditional Canarian dishes with fresh ingredients, a must-try for authentic flavors.

Tres Raices Alcala S.L.

5 minutes walking

Specializing in local seafood and international offerings, this cozy spot has a warm atmosphere and friendly service.

Gastrotapas

7 minutes walking

Relaxed eatery featuring creative tapas and a selection of local wines. Ideal for casual dining and social gatherings.

Discoteca El Granero

10 minutes driving

Vibrant nightlife venue known for its lively DJ nights and dance music, appealing to party-goers of all ages.

Plaza Publica de Puerto de Santiago

10 minutes driving

Family-friendly public square hosting live events, markets, and performances, creating a lively community atmosphere.

Getting around

City Centre

Alcala (Tenerife)9 min · 2300 ft

Airports

Tenerife Sur (TFS)57 min · 23.2 mi

La Gomera (GMZ)150 min · 62.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

At the hotel Gran Melia Palacio De Isora Resort & Spa guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Russian

Number of floors:

Number of rooms:

Former name

gran melia tenerife

Reviews and Ratings

Feedback about Gran Melia Palacio De Isora Resort & Spa from previous guests about their experience.

Review summary

Based on recent reviews

The Gran Melia Palacio De Isora Resort & Spa is generally considered a luxurious and well-maintained hotel, offering spacious rooms and a variety of amenities. Guests often enjoy the four swimming pools, some of which are heated, along with direct access to the seaside. Dining is a highlight for many, especially the breakfast which can be enjoyed outside; however, a few guests mentioned occasional queues during peak meal times at Pangea. The gym also stands out as a new and clean facility.

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Review score

Based on 1557 verified reviews

7.9/10

Very good

74%

Recommend

Comfort

8.8/10

Cleanliness

8.7/10

Paid Wi-Fi

6.6/10

Value for money

7.6/10

Pros

Good spa

Friendly staff

Heated pools

Clean rooms

Cons

Long buffet lines

Soft mattress

Expensive minibar

Red level segregation

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Questions of the users

About Gran Melia Palacio De Isora Resort & Spa

Are the pools designed for families and children heated for comfortable swimming year-round?

15 February 2024

Both the family pool and kids' pools are heated to a temperature range between 26 to 28oC, ensuring a pleasant swimming experience throughout your stay.

What dining experiences can be enjoyed in the all-inclusive package?

20 March 2024

The all-inclusive package offers a delightful selection, including breakfast, sweet and savory snacks, lunch, dinner, and drinks during meals and throughout the day.

What types of beverages are available for guests under the all-inclusive plan?

10 April 2024

The all-inclusive package includes a variety of alcoholic and non-alcoholic beverages, such as cocktails, wines, spirits, sodas, hot drinks, milkshakes, and even ice cream.

What can visitors expect from the weather and pool temperatures in early April?

5 April 2024

In early April, the weather in Alcala averages between 16 to 24oC. All pools, except for the Infinity Pool, which features seawater, are heated between 26 and 28oC.

What transportation options are available from Tenerife North Airport to the resort, and what are the average costs?

12 February 2024

Travelers can opt for a regular taxi for approximately 130€ or arrange a private transfer for 160.50€ for up to four passengers.

Is there paid parking available for guests visiting the resort?

25 February 2024

Yes, there is underground parking available for guests at an additional cost of 12€ per night.

Can Red Level rooms be booked for families with a teenager?

30 March 2024

Access to Red Level rooms is restricted to adults aged 16 years and older.

Are cots available for families traveling with infants?

23 April 2024

Cots can be provided upon request, making it easier for families traveling with young children.

What are the age restrictions for children using the spa facilities?

15 May 2024

Children aged five years and older can access the spa during designated family hours for an additional fee.

Are there organized excursions for guests who prefer not to drive?

8 June 2024

The guest experience department can assist with arranging various tours and activities through different companies, making it easy to explore the area without a car.