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Check-in
03Dec2025Select date
Check-out
04Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Los Oceanos Sn, Alcala (Tenerife), Spain, 38686
-
Close to Alcala Beach
Perfect
8.2
8.0
/10
3.7
4.1
/5

Location

The Gran Meliá Palacio de Isora is situated on the shores of the Atlantic Ocean at the foot of Mount Teide. This beachfront hotel offers stunning views of both the ocean and the surrounding landscape. Direct beach access enhances the overall experience of being close to nature and adventure.

Infinity Pool

The hotel boasts the longest salt-water infinity pool in Europe, creating a serene environment for relaxation. This expansive pool spans a remarkable length, allowing guests ample space to swim and unwind under the sun. The pool's design directly faces the ocean, providing breathtaking views as guests enjoy their time by the water.

Rooms

Gran Meliá Palacio de Isora offers a variety of spacious accommodations, including the RedLevel Deluxe Room Ocean View with a whirlpool on the private terrace. Each room is designed with quality furnishings, private terraces, and en-suite bathrooms featuring rain showers. Family-friendly options are available, such as the Deluxe Family Room that includes amenities for all guests.

Dining

The hotel presents multiple dining options, including La Terrasse by Jorge Peñate, known for its gourmet cuisine overlooking the sea. Guests can also enjoy Mediterranean dishes at the Oasis restaurant or opt for Italian cuisine at L'Olio Trattoria & Pizza Bar. A variety of experiences awaits in the Pangea Food Market, showcasing international culinary traditions.

Wellness

The YHI Spa offers 2000 m² dedicated to well-being, featuring treatments that restore balance. Guests can choose from an array of relaxation options, including a thermal circuit for rejuvenation. The comprehensive spa menu allows visitors to explore various wellness practices in a tranquil setting.

Highlights

Location: Atlantic Ocean and Mount Teide

Infinity Pool: Longest salt-water pool in Europe

Rooms: RedLevel Deluxe Room Ocean View with whirlpool

Dining: La Terrasse by Jorge Peñate gourmet restaurant

Wellness: YHI Spa with thermal circuit

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Front Sea View
2 persons
48 m² 
2 Single beds
Sea view
Shower
Bathtub
Deluxe Room Partial Ocean View
2 persons
54 m² 
2 Single beds
Partial View
Shower
Bathtub
Red Level Suite Ocean View
2 persons
68 m² 
1 King-size bed
Ocean view
Shower
Coffee machine
Red Level Master Suite 2 Bedrooms Ocean View
2 persons
116 m² 
1 King-size bed and 1 Sofa bed
Ocean view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Alcala (Tenerife)700 m
Airports
Tenerife Sur (TFS) 37.4 km
Tenerife Norte (TFN) 100.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Table tennis
  • Archery
  • Sports trainer
  • Aerobics

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Dining Onsite

Gran Melia Palacio De Isora Resort & Spa offers an exceptional culinary adventure with an array of delightful dining options. From vibrant international flavors to specialized local cuisines, each restaurant invites guests to indulge in diverse tastes while enjoying stunning settings.
Gran Melia Palacio De Isora Resort & Spa Alcala  Restaurant photo Restaurant at the Hard Rock Hotel
Gran Melia Palacio De Isora Resort & Spa Alcala  Restaurant photo The Beach Club

Pangea Food Market

International buffet
Ambiance
Family-friendly, modern
Key Offerings
Experience a fascinating journey through global culinary traditions with a variety of vegetarian and gluten-free choices. Enjoy private breakfasts in your villa upon request.
Reservation
Not needed
Open for breakfast and dinner from 07:00 - 10:30 and 18:30 - 22:00 daily.

Nami Asian Bistro

Asian fusion (Chinese, Indian, Japanese, Thai)
Ambiance
Modern
Key Offerings
Embark on a delightful culinary journey with authentic Asian flavors, featuring an exquisite selection of dishes served in a chic atmosphere.
Reservation
Recommended
Open for dinner; hours vary.

Oasis Mediterranean

Mediterranean and Spanish
Ambiance
Family-friendly, modern
Key Offerings
Delight in fresh Mediterranean dishes while dining poolside, surrounded by lush tropical gardens, perfect for leisurely lunches or romantic dinners.
Reservation
Recommended
Open for lunch and dinner; hours vary.

Agave

Mexican
Ambiance
Family-friendly, modern
Key Offerings
Savor spirited Mexican snacks and cocktails in an outdoor space next to the stunning infinity pool, creating a vibrant dining experience.
Reservation
Not needed
Open for lunch and dinner; hours vary.

L'Olio Trattoria & Pizza Bar

Italian and pizza
Ambiance
Family-friendly, modern
Key Offerings
Enjoy traditional Italian cuisine alongside delicious pizza selections, ideal for family gatherings or cozy dinner dates.
Reservation
Recommended
Open for dinner; hours vary.

Dúo Steakhouse

Steakhouse
Ambiance
Key Offerings
Indulge in a selection of perfectly grilled steaks and hearty sides in a relaxed yet sophisticated setting.
Reservation
Recommended
Open for dinner from 18:00 - 21:30 daily.

Location

Avenida Los Oceanos Sn, Alcala (Tenerife), Spain, 38686
Map view
Avenida Los Oceanos Sn, Alcala (Tenerife), Spain, 38686
Nearby
Beach
Playa La Jaquita
480 m
Restaurants
La Querencia De Domingo
260 m
Calle Marruecos 2
Toni's Restaurant
460 m
Avenida Pescadores 49
Tres Raices Alcala S.l
390 m
Calle los Chorrillos 12
Gastrotapas
540 m
Plaza Del Llano la Plaza
tasca tu rincon alcala
570 m
Plaza de Alcala
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Gran Melia Palacio De Isora Resort & Spa guests are invited to a full breakfast served for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Russian
Number of floors:
5
Number of rooms:
72
Former name
gran melia tenerife
Questions of the users
About Gran Melia Palacio De Isora Resort & Spa
Are the pools designed for families and children heated for comfortable swimming year-round?
15 February 2024
Both the family pool and kids' pools are heated to a temperature range between 26 to 28oC, ensuring a pleasant swimming experience throughout your stay.
What dining experiences can be enjoyed in the all-inclusive package?
20 March 2024
The all-inclusive package offers a delightful selection, including breakfast, sweet and savory snacks, lunch, dinner, and drinks during meals and throughout the day.
What types of beverages are available for guests under the all-inclusive plan?
10 April 2024
The all-inclusive package includes a variety of alcoholic and non-alcoholic beverages, such as cocktails, wines, spirits, sodas, hot drinks, milkshakes, and even ice cream.
What can visitors expect from the weather and pool temperatures in early April?
5 April 2024
In early April, the weather in Alcala averages between 16 to 24oC. All pools, except for the Infinity Pool, which features seawater, are heated between 26 and 28oC.
What transportation options are available from Tenerife North Airport to the resort, and what are the average costs?
12 February 2024
Travelers can opt for a regular taxi for approximately 130€ or arrange a private transfer for 160.50€ for up to four passengers.
Is there paid parking available for guests visiting the resort?
25 February 2024
Yes, there is underground parking available for guests at an additional cost of 12€ per night.
Can Red Level rooms be booked for families with a teenager?
30 March 2024
Access to Red Level rooms is restricted to adults aged 16 years and older.
Are cots available for families traveling with infants?
23 April 2024
Cots can be provided upon request, making it easier for families traveling with young children.
What are the age restrictions for children using the spa facilities?
15 May 2024
Children aged five years and older can access the spa during designated family hours for an additional fee.
Are there organized excursions for guests who prefer not to drive?
8 June 2024
The guest experience department can assist with arranging various tours and activities through different companies, making it easy to explore the area without a car.
Check-in
03Dec2025Select date
Check-out
04Dec2025Select date
Rooms and Guests2 Guests, 1 Room