Gran Melia Palacio De Isora Resort & Spa, Alcala (Tenerife) ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Avenida Los Oceanos Sn, Alcala (Tenerife), Spain, 38686

Close to Alcala Beach

Perfect

8.2

8.0

/10

3.7

4.1

Loved by guests

Beautiful hotel
Comfortable seating
Amazing breakfast
Big pools
Heated swimming pool
Spacious bedroom suite

"Amazing infinity pool plus a further 3 pools of choice from family, quiet or red level."

elizzi54 from United Kingdom

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"We paid to upgrade to a Master Suite so there was a separate sleeping area for the kids at night."

mrshumphrey16 from United Kingdom

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"The food is amazing and location for me to enjoy the peace and lovely scenic walks is great!"

jayne from United States

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Location

The Gran Meliá Palacio de Isora is situated on the shores of the Atlantic Ocean at the foot of Mount Teide. This beachfront hotel offers stunning views of both the ocean and the surrounding landscape. Direct beach access enhances the overall experience of being close to nature and adventure.

Infinity Pool

The hotel boasts the longest salt-water infinity pool in Europe, creating a serene environment for relaxation. This expansive pool spans a remarkable length, allowing guests ample space to swim and unwind under the sun. The pool's design directly faces the ocean, providing breathtaking views as guests enjoy their time by the water.

Rooms

Gran Meliá Palacio de Isora offers a variety of spacious accommodations, including the RedLevel Deluxe Room Ocean View with a whirlpool on the private terrace. Each room is designed with quality furnishings, private terraces, and en-suite bathrooms featuring rain showers. Family-friendly options are available, such as the Deluxe Family Room that includes amenities for all guests.

Dining

The hotel presents multiple dining options, including La Terrasse by Jorge Peñate, known for its gourmet cuisine overlooking the sea. Guests can also enjoy Mediterranean dishes at the Oasis restaurant or opt for Italian cuisine at L'Olio Trattoria & Pizza Bar. A variety of experiences awaits in the Pangea Food Market, showcasing international culinary traditions.

Wellness

The YHI Spa offers 2000 m² dedicated to well-being, featuring treatments that restore balance. Guests can choose from an array of relaxation options, including a thermal circuit for rejuvenation. The comprehensive spa menu allows visitors to explore various wellness practices in a tranquil setting.

Highlights

Location: Atlantic Ocean and Mount Teide

Infinity Pool: Longest salt-water pool in Europe

Rooms: RedLevel Deluxe Room Ocean View with whirlpool

Dining: La Terrasse by Jorge Peñate gourmet restaurant

Wellness: YHI Spa with thermal circuit

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Highlights from guests

Sports & FitnessGym Excellence

The gym offers excellent classes and equipment. It's one of the best gyms I've seen in a holiday hotel.

Kevin from United Kingdom

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DiningFoodie Heaven

Themed restaurants satisfied every taste. We had access to wine, beer, cava and cocktails all day long.

Mei from China

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Children's AmenitiesKids' Paradise

The pirate pool was ideal for families with young children. There are constant fresh towels and very comfortable sunbeds.

Jack from Australia

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Room FeaturesSuite Dreams

Our spacious suite included a large bathroom with his and hers sinks, walk-in showers and a jacuzzi bath.

Maria from Spain

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Front Sea View

2 persons

48 m²

2 Single beds

Sea view

Shower

Bathtub

room details

Deluxe Room Partial Ocean View

2 persons

54 m²

2 Single beds

Partial View

Shower

Bathtub

room details

Red Level Suite Ocean View

2 persons

68 m²

1 King-size bed

Ocean view

Shower

Coffee machine

room details

Red Level Master Suite 2 Bedrooms Ocean View

2 persons

116 m²

1 King-size bed and 1 Sofa bed

Ocean view

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Alcala (Tenerife)700 m

Airports

Tenerife Sur (TFS) 37.4 km

Tenerife Norte (TFN) 100.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Hiking
Cycling
Tennis court
Golf course
Table tennis
Archery
Sports trainer
Aerobics

Guest Parking

Electric kettle

Services

Paid shuttle service
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Public Bath
Pool with view

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Bedroom

Pillow menu

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Dining Onsite

Gran Melia Palacio De Isora Resort & Spa offers an exceptional culinary adventure with an array of delightful dining options. From vibrant international flavors to specialized local cuisines, each restaurant invites guests to indulge in diverse tastes while enjoying stunning settings.

Gran Melia Palacio De Isora Resort & Spa Alcala Restaurant photo Restaurant at the Hard Rock Hotel

Gran Melia Palacio De Isora Resort & Spa Alcala Restaurant photo The Beach Club

Pangea Food Market

International buffet

Ambiance

Family-friendly, modern

Key Offerings

Experience a fascinating journey through global culinary traditions with a variety of vegetarian and gluten-free choices. Enjoy private breakfasts in your villa upon request.

Reservation

Not needed

Open for breakfast and dinner from 07:00 - 10:30 and 18:30 - 22:00 daily.

Nami Asian Bistro

Asian fusion (Chinese, Indian, Japanese, Thai)

Ambiance

Modern

Key Offerings

Embark on a delightful culinary journey with authentic Asian flavors, featuring an exquisite selection of dishes served in a chic atmosphere.

Reservation

Recommended

Open for dinner; hours vary.

Oasis Mediterranean

Mediterranean and Spanish

Ambiance

Family-friendly, modern

Key Offerings

Delight in fresh Mediterranean dishes while dining poolside, surrounded by lush tropical gardens, perfect for leisurely lunches or romantic dinners.

Reservation

Recommended

Open for lunch and dinner; hours vary.

Agave

Mexican

Ambiance

Family-friendly, modern

Key Offerings

Savor spirited Mexican snacks and cocktails in an outdoor space next to the stunning infinity pool, creating a vibrant dining experience.

Reservation

Not needed

Open for lunch and dinner; hours vary.

L'Olio Trattoria & Pizza Bar

Italian and pizza

Ambiance

Family-friendly, modern

Key Offerings

Enjoy traditional Italian cuisine alongside delicious pizza selections, ideal for family gatherings or cozy dinner dates.

Reservation

Recommended

Open for dinner; hours vary.

Dúo Steakhouse

Steakhouse

Ambiance

Key Offerings

Indulge in a selection of perfectly grilled steaks and hearty sides in a relaxed yet sophisticated setting.

Reservation

Recommended

Open for dinner from 18:00 - 21:30 daily.

Location

Avenida Los Oceanos Sn, Alcala (Tenerife), Spain, 38686

Map view

Avenida Los Oceanos Sn, Alcala (Tenerife), Spain, 38686

City landmarks

Square

Playa de Alcala

690 m

Landmark

Punta de Alcala

920 m

Landmark

Alcala Beach

730 m

Nature reserve

Charco Alcala

750 m

Landmark

Punta Blanca

1.5 km

Bay

Callao Chico

1.7 km

Beach

Arena Beach

2.9 km

Beach

Playa de los Gigantes

4.8 km

Landmark

Cueva Del Polvo

2.4 km

Landmark

El Mirador Archipenque

4.0 km

Landmark

Urban Gym Maspalomas Athletic Center

2.9 km

Landmark

Cueva la Vaca

2.9 km

Landmark

Parroquia San Juan Bautista

3.0 km

Night club

Discoteca El Granero

3.0 km

Beach

Playa San Juan

3.2 km

Winery

Restaurante Flor del Drago

3.1 km

Landmark

Los Gigantes

4.2 km

Landmark

Horno de cal

3.4 km

Landmark

Escultura Alcaravan

3.4 km

Square

Plaza Publica de Puerto de Santiago

3.5 km

Museum

Museo del Pescador

3.7 km

Beach

Playa Chica

3.8 km

Landmark

Vigilia Park Apartments

4.0 km

Landmark

Playa de Santiago

3.8 km

Landmark

Sable tenerife

3.8 km

Landmark

Gomera

3.9 km

Landmark

Mora Club la Noche

4.0 km

Landmark

Charco del Tancon

4.2 km

Landmark

Shopping Center

4.0 km

Nearby

Beach

Playa La Jaquita

480 m

Restaurants

La Querencia De Domingo

260 m

Calle Marruecos 2

Toni's Restaurant

460 m

Avenida Pescadores 49

Tres Raices Alcala S.l

390 m

Calle los Chorrillos 12

Gastrotapas

540 m

Plaza Del Llano la Plaza

tasca tu rincon alcala

570 m

Plaza de Alcala

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

At the hotel Gran Melia Palacio De Isora Resort & Spa guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Russian

Number of floors:

Number of rooms:

Former name

gran melia tenerife

Questions of the users

About Gran Melia Palacio De Isora Resort & Spa

Are the pools designed for families and children heated for comfortable swimming year-round?

15 February 2024

Both the family pool and kids' pools are heated to a temperature range between 26 to 28oC, ensuring a pleasant swimming experience throughout your stay.

What dining experiences can be enjoyed in the all-inclusive package?

20 March 2024

The all-inclusive package offers a delightful selection, including breakfast, sweet and savory snacks, lunch, dinner, and drinks during meals and throughout the day.

What types of beverages are available for guests under the all-inclusive plan?

10 April 2024

The all-inclusive package includes a variety of alcoholic and non-alcoholic beverages, such as cocktails, wines, spirits, sodas, hot drinks, milkshakes, and even ice cream.

What can visitors expect from the weather and pool temperatures in early April?

5 April 2024

In early April, the weather in Alcala averages between 16 to 24oC. All pools, except for the Infinity Pool, which features seawater, are heated between 26 and 28oC.

What transportation options are available from Tenerife North Airport to the resort, and what are the average costs?

12 February 2024

Travelers can opt for a regular taxi for approximately 130€ or arrange a private transfer for 160.50€ for up to four passengers.

Is there paid parking available for guests visiting the resort?

25 February 2024

Yes, there is underground parking available for guests at an additional cost of 12€ per night.

Can Red Level rooms be booked for families with a teenager?

30 March 2024

Access to Red Level rooms is restricted to adults aged 16 years and older.

Are cots available for families traveling with infants?

23 April 2024

Cots can be provided upon request, making it easier for families traveling with young children.

What are the age restrictions for children using the spa facilities?

15 May 2024

Children aged five years and older can access the spa during designated family hours for an additional fee.

Are there organized excursions for guests who prefer not to drive?

8 June 2024

The guest experience department can assist with arranging various tours and activities through different companies, making it easy to explore the area without a car.