Gran Melia Palacio De Isora | Europe's Longest Infinity Pool from $230

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Gran Melia Palacio De Isora Resort & Spa Alcala Exterior photo

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Key details

About the Hotel

Avenida Los Oceanos, S/N, Alcala (Tenerife), Spain, 38686

Close to Alcala Beach

Great

8.3

7.9

/10

4.2

4.1

Loved by Gran Melia Palacio De Isora Resort & Spa guests

Beautiful hotel
Comfortable seating
Amazing breakfast
Big pools
Heated swimming pool
Spacious bedroom suite

"Amazing infinity pool plus a further 3 pools of choice from family, quiet or red level."

elizzi54 from United Kingdom

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"We paid to upgrade to a Master Suite so there was a separate sleeping area for the kids at night."

mrshumphrey16 from United Kingdom

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"The food is amazing and location for me to enjoy the peace and lovely scenic walks is great!"

jayne from United States

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Amenities

Gran Meliá Palacio de Isora Resort & Spa offers direct beach access with stunning views of the Atlantic Ocean and Mount Teide. It boasts the longest salt-water infinity pool in Europe, providing a picturesque location for relaxation. Additional amenities include a variety of dining options and an expansive wellness center.

Rooms

The hotel features a range of accommodations including the RedLevel Deluxe Room Ocean View, designed for a premium experience with partial ocean views. Families can choose from the Deluxe Family Room, which includes amenities suitable for all guests. For added luxury, the RedLevel Villa with Private Pool boasts a heated private swimming pool and a garden.

Location

Located at the foot of Mount Teide, the resort provides easy access to natural beauty and outdoor activities in Tenerife. Guests can enjoy panoramic views of the Atlantic Ocean from various points within the resort. Positioned along the coastline, the hotel is in proximity to local attractions and hiking paths.

Wellness

The YHI Spa offers a 2000 m² wellness area focusing on balance and rejuvenation through various treatments. Guests can access a thermal circuit, enhancing the relaxation experience. The spa includes facilities for wellness activities such as yoga and personalized treatments.

Dining

Gran Meliá Palacio de Isora features several on-site restaurants, including La Terrasse by Jorge Peñate, which specializes in local cuisine with scenic views. Guests can also enjoy Mediterranean dishes at Oasis, located alongside the pool. Dining options also include Nami Asian Bistro, which offers a range of contemporary Asian cuisine.

Highlights

Location: at the foot of Mount Teide

Rooms: RedLevel Villa with Private Pool

Dining: La Terrasse by Jorge Peñate

Wellness: YHI Spa with thermal circuit

“This Alcalá resort boasts Europe's longest infinity pool and beautiful grounds; however, some past visitors mention that service standards could be improved regarding attention to detail and restaurant flexibility. Its beachfront location and family-friendly amenities remain a strong draw. For guests prioritizing location and facilities, it's worth considering.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.5/10Review score

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Highlights from guests

Sports & FitnessGym Excellence

The gym offers excellent classes and equipment. It's one of the best gyms I've seen in a holiday hotel.

Kevin from United Kingdom

Review on

DiningFoodie Heaven

Themed restaurants satisfied every taste. We had access to wine, beer, cava and cocktails all day long.

Mei from China

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Children's AmenitiesKids' Paradise

The pirate pool was ideal for families with young children. There are constant fresh towels and very comfortable sunbeds.

Jack from Australia

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Room FeaturesSuite Dreams

Our spacious suite included a large bathroom with his and hers sinks, walk-in showers and a jacuzzi bath.

Maria from Spain

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Select your room type

Gran Melia Palacio De Isora Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Family

2 persons

530 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Bathtub

room details

Suite

2 persons

840 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Two-Bedroom Master Suite

2 persons

1425 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Deluxe Room

2 persons

585 sq. feet

2 Single beds

Shower

Bathtub

room details

Click button to see more rooms

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Facilities

Gran Melia Palacio De Isora Resort & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Hiking
Cycling
Tennis court
Billiard tables
Table tennis
Archery
Yoga class
Sports trainer
Aerobics

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Infinity pool
Rooftop pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa centre
Spa lounge
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Public Bath

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Open for dinner from 18:00 - 21:30 daily.

Gran Melia Palacio De Isora Resort & Spa Location

Avenida Los Oceanos, S/N, Alcala (Tenerife), Spain, 38686

Map view

Avenida Los Oceanos, S/N, Alcala (Tenerife), Spain, 38686

City landmarks

Square

Playa de Alcala

2300 ft

Landmark

Punta de Alcala

3100 ft

Landmark

Alcala Beach

2400 ft

Nature reserve

Charco Alcala

2500 ft

Landmark

Punta Blanca

5000 ft

Beach

Playa de los Gigantes

3.0 mi

Bay

Callao Chico

1.4 mi

Landmark

El Mirador Archipenque

2.5 mi

Beach

Arena Beach

1.8 mi

Landmark

Cueva Del Polvo

1.5 mi

Landmark

Urban Gym Maspalomas Athletic Center

1.8 mi

Landmark

Cueva la Vaca

1.8 mi

Landmark

Trekking Tenerife - Tours

1.7 mi

Landmark

Peppers Wine Bar

1.8 mi

Landmark

Parroquia San Juan Bautista

1.8 mi

Landmark

Highland Paddy 2 - Playa De La Arena

1.9 mi

Landmark

Seascuba

1.9 mi

Night club

Discoteca El Granero

1.9 mi

Beach

Playa San Juan

2.0 mi

Landmark

Actividades Nauticas de Tenerife

1.9 mi

Landmark

Creative Canary Studios - Foto-Tenerife.com

1.9 mi

Winery

Restaurante Flor del Drago

1.9 mi

Landmark

Rolling Tours

1.9 mi

Landmark

Los Gigantes

2.6 mi

Landmark

Horno de cal

2.1 mi

Landmark

Escultura Alcaravan

2.1 mi

Square

Plaza Publica de Puerto de Santiago

2.2 mi

Museum

Museo del Pescador

2.3 mi

Nearby

Beach

Playa La Jaquita

1600 ft

Rincon Canario

1800 ft

Restaurants

La Querencia De Domingo

900 ft

Calle Marruecos 2

Tres Raices Alcala S.l

1300 ft

Calle los Chorrillos 12

Chamayda

1800 ft

Calle Mondiola 22

Gastrotapas

1800 ft

Plaza Del Llano la Plaza

tasca tu rincon alcala

1900 ft

Plaza de Alcala

Explore Alcala (Tenerife)

Local Experiences Near Gran Melia Palacio De Isora

Playa de Alcala

9 minutes walking

A tranquil beach perfect for sunbathing and swimming, featuring calm waters and scenic surroundings.

Charco Alcala

9 minutes walking

Natural rock pools ideal for a refreshing dip, surrounded by beautiful coastal views and local charm.

Punta de Alcala

11 minutes walking

A picturesque viewpoint offering stunning ocean vistas, with opportunities for photography and relaxation.

Playa La Jaquita

6 minutes walking

A serene beach with a sandy stretch, popular for both swimming and sunbathing in a laid-back setting.

Snorkeling at Playa de Alcala

9 minutes walking

Thrilling underwater exploration awaits with vibrant marine life. Rentals available on-site; great for all skill levels.

Yoga Sessions

5 minutes walking

Relaxing outdoor yoga classes are offered nearby, perfect for rejuvenation amidst stunning island scenery.

La Querencia De Domingo

4 minutes walking

Charming local restaurant serves traditional Canarian dishes with fresh ingredients, a must-try for authentic flavors.

Tres Raices Alcala S.L.

5 minutes walking

Specializing in local seafood and international offerings, this cozy spot has a warm atmosphere and friendly service.

Gastrotapas

7 minutes walking

Relaxed eatery featuring creative tapas and a selection of local wines. Ideal for casual dining and social gatherings.

Discoteca El Granero

10 minutes driving

Vibrant nightlife venue known for its lively DJ nights and dance music, appealing to party-goers of all ages.

Plaza Publica de Puerto de Santiago

10 minutes driving

Family-friendly public square hosting live events, markets, and performances, creating a lively community atmosphere.

Getting around

City Centre

Alcala (Tenerife)9 min · 2300 ft

Airports

Tenerife Sur (TFS)57 min · 23.2 mi

La Gomera (GMZ)150 min · 62.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

At the hotel Gran Melia Palacio De Isora Resort & Spa guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Russian

Number of floors:

Number of rooms:

696

Former name

gran melia tenerife

Reviews and Ratings

Feedback about Gran Melia Palacio De Isora Resort & Spa from previous guests about their experience.

Review summary

Based on recent reviews

The Gran Melia Palacio De Isora Resort & Spa is generally considered a luxurious and well-maintained hotel, offering spacious rooms and a variety of amenities. Guests often enjoy the four swimming pools, some of which are heated, along with direct access to the seaside. Dining is a highlight for many, especially the breakfast which can be enjoyed outside; however, a few guests mentioned occasional queues during peak meal times at Pangea. The gym also stands out as a new and clean facility.

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Review score

Based on 1832 verified reviews

7.8/10

Very good

72%

Recommend

Cleanliness

8.8/10

Comfort

8.8/10

Paid Wi-Fi

6.6/10

Value for money

7.6/10

Pros

Good spa

Friendly staff

Heated pools

Clean rooms

Cons

Long buffet lines

Soft mattress

Expensive minibar

Red level segregation

Camila from Brazil

Couple

Deluxe Room

4 nights in November 2025

Reviewed:January 29, 2026

9.2/10

ABSOLUTELY amazing stay!

heated poolsfriendly staffdirect accessnice breakfast

I HAD an very nice time here. The hotel features four swimming pools. Some are heated. I spent lots of time near the direct access to the local seaside. The staff members were friendly and helpful . The hotel offers a nice breakfast outside.

Location

9/10

the hotel offers direct access to the seaside for convenient beach visits. A walkway along the coast provides a scenic route for walks. A nearby village offers cheaper drinks and meals for budget-conscious travellers.

Service

10/10

Staff members are polite and accommodating. The staff are also helpful. Nothing is too much trouble for them. Customer service is definitely top notch, so i felt cared for.

Facilities

9/10

The hotel has four swimming pools. Some are heated. I loved that there were areas designated for adults only. Shops inside the hotel are available for urgent gifts. The pool and poolside facilities are nice too.

Dining

8/10

The breakfast was plentiful and varied. I definitely appreciated this. The breakfast buffet has an amazing queue for entry. The hotel has multiple restaurants, each offering various meals. The buffet is excellent, with tasty options.

Rooms

10/10

my room was fine and very comfortable. The room included a king size bed. I had lots of tea and coffee available in the room. The rooms and area are kept clean, so everything felt great.

0 Helpful

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matthew from united kingdom

Family with children

deluxe room

4 nights in November 2025

Reviewed:January 28, 2026

9.0/10

fantastic hotel experience

infinite poolfood selection

the infinite pool offered a lovely view. all pools were very nice. the food selection was amazing. the overall experience was amazing and exceeded my expectations.

Dining

9/10

the breakfast buffet featured a vast array of choices. the selection was very delicious each morning. i found options to suit various palates.

Location

8/10

the hotel faces the sea front. it provides convenient access. the hotel is close to the town. this made exploring local shops simple.

Facilities

9/10

the hotel provides large pools . the pools offered a relaxing environment. gardens are beautiful and well maintained. i observed a calm setting.

Rooms

10/10

the room was comfortable and spacious. it allowed for relaxation. the room's equipment met my needs. friendly personnel were ready to assist.

0 Helpful

Lily from United Kingdom

Family with children

Suite

5 nights in November 2025

Reviewed:January 25, 2026

9.5/10

wonderful getaway!

really good serviceextra beddinglimited equipment

the staff provided really good service and were really good too meet my needs. i requested extra bedding, and the reception promptly checked to ensure my satisfaction. the dining staff prepared a special omelette for me due to a dietary issue (it was so considerate!). the manager even called to see if i needed anything else.

during my stay, the gym didn't have enough equipment for the number of guests wanting to use it. i often had to wait for a treadmill (this was a bit frustrating). perhaps more equipment could be added.

Service

10/10

the staff was very attentive and accommodating to guest requests. the team showed willingness to resolve issues and went the extra mile to ensure customer satisfaction. i saw personalized service that stood out.

Rooms

9/10

the suite provided ample space and comfort. the room featured quality linens, plush pillows, and a spacious bathroom (i loved the separate vanity area!). it added to the overall experience of luxury and relaxation.

0 Helpful

Jade from Canada

Couple

Suite

5 nights in November 2025

Reviewed:January 02, 2026

9.0/10

Excellent stay. Minor issue with sunbeds

pool accesscute staffgood selectionmusic atmosphere

My room had direct access to the pool. I appreciate it greatly. The staff were cute. The food selection was good. I found the evening music events created a great atmosphere.

The sunbeds were very hard, I found those slightly uncomfortable.

Rooms

9/10

The family suite provided space for two kids. A little balcony overlooked the pool. The room offered a comfortable setting for a family.

Facilities

8/10

The family pool is heated during winter months. The larger pool is not. Events occur throughout the day and evening. They include sport events and restaurants.

Service

10/10

Staff are lovely and helpful. They assist with any requests made. The staff ensured a relaxing experience for every guest. The staff is very polite.

Dining

9/10

The restaurants offer high-quality food. The freshly cooked fish and crabs stood out. Nami restaurant provides enjoyed dining experiences. I consider it a great addition.

0 Helpful

Jayden from United Kingdom

Couple

Deluxe Room

4 nights in November 2025

Reviewed:December 05, 2025

9.0/10

admirable Resort stay

clean poolsvaried optionsrelaxing atmosphere

i found the pools clean. The breakfast buffet offered plentiful and varied options. the well maintained surroundings added to the overall relaxing atmosphere. The room's bathroom was wonderful.

i noted a small issue. i managed but it required additional effort.

Facilities

9/10

The pools are clean. The surroundings well maintained. the hotel offers easy beach access. the gym provides good facilities for those wanting to keep up with their fitness regime.

Location

9/10

this hotel has easy access to the beachfront walkway. this is great for long walks and exploring the area. the hotel's situation allows for convenient outings and enjoyment of coastal scenery.

Service

10/10

every member of staff i encountered acted cute, polite and helpful. the staff worked quickly to address any requests i made. staff responded with efficiency.

Dining

8/10

the breakfast had plentiful options and varied greatly. the buffet accommodated all dietary requirements with a superb selection of world foods. the different restaurant choices provided ample opportunity to explore flavors.

0 Helpful

Questions of the users

About Gran Melia Palacio De Isora Resort & Spa

Are the pools designed for families and children heated for comfortable swimming year-round?

15 February 2024

Both the family pool and kids' pools are heated to a temperature range between 26 to 28oC, ensuring a pleasant swimming experience throughout your stay.

What dining experiences can be enjoyed in the all-inclusive package?

20 March 2024

The all-inclusive package offers a delightful selection, including breakfast, sweet and savory snacks, lunch, dinner, and drinks during meals and throughout the day.

What types of beverages are available for guests under the all-inclusive plan?

10 April 2024

The all-inclusive package includes a variety of alcoholic and non-alcoholic beverages, such as cocktails, wines, spirits, sodas, hot drinks, milkshakes, and even ice cream.

What can visitors expect from the weather and pool temperatures in early April?

5 April 2024

In early April, the weather in Alcala averages between 16 to 24oC. All pools, except for the Infinity Pool, which features seawater, are heated between 26 and 28oC.

What transportation options are available from Tenerife North Airport to the resort, and what are the average costs?

12 February 2024

Travelers can opt for a regular taxi for approximately 130€ or arrange a private transfer for 160.50€ for up to four passengers.

Is there paid parking available for guests visiting the resort?

25 February 2024

Yes, there is underground parking available for guests at an additional cost of 12€ per night.

Can Red Level rooms be booked for families with a teenager?

30 March 2024

Access to Red Level rooms is restricted to adults aged 16 years and older.

Are cots available for families traveling with infants?

23 April 2024

Cots can be provided upon request, making it easier for families traveling with young children.

What are the age restrictions for children using the spa facilities?

15 May 2024

Children aged five years and older can access the spa during designated family hours for an additional fee.

Are there organized excursions for guests who prefer not to drive?

8 June 2024

The guest experience department can assist with arranging various tours and activities through different companies, making it easy to explore the area without a car.