Fairmont The Norfolk, Nairobi ➤ Reviews, Rooms & Prices 2026

75 photos

Fairmont The Norfolk Hotel Nairobi Exterior photo Captured from a slightly elevated angle, this photo showcases a charming brick building with a vibrant red tiled roof. The building features multiple arched windows with white frames and a prominent, inviting entrance.

A couple is walking away from

Fairmont The Norfolk Hotel Nairobi Exterior photo The photo shows two women enjoying a pleasant moment together outdoors. They appear to be in a garden or patio setting, with a mix of greenery and a brick wall in the background.

The woman on the left is facing away from the camera, with her back t

Fairmont The Norfolk Hotel Nairobi Exterior photo This is a wide shot of a hotel lobby with a sophisticated and somewhat retro ambiance. The walls are covered in a beautiful, patterned wallpaper depicting palm trees in muted purple tones.

The lobby features a grand piano positioned prominently on

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Harry Thuku Road, Nairobi, Kenya, 00200

Close to the city center

Perfect

9.0

/10

4.5

Loved by Fairmont The Norfolk Hotel guests

Really good staff
Comfortable room
Perfect service
Beautiful gardens
Delicious food

"The hubbub on Nairobi vanishes when you enter the iconic hotel."

Carolyn from United Kingdom

read full review

"The beautifully maintained grounds are filled with birds, creating a tranquil oasis in the heart of the city."

Allie L

read full review

"Norfolk Fairmont is easily the classiest and most beautiful hotel we have stayed in."

Salim

read full review

Location

Fairmont The Norfolk is situated in the vibrant city center of Nairobi, providing easy access to major attractions. It is located just 15 kilometers from Nairobi National Park, offering guests opportunities for wildlife encounters. The hotel is also a short distance from cultural landmarks such as the Nairobi National Museum and the Karen Blixen Museum.

Dining

The hotel offers a selection of restaurants including the renowned Lord Delamere Terrace, which specializes in international cuisine. Guests can enjoy casual dining with a delightful view in the Tea Room, known for its afternoon tea. The hotel also provides 24-hour in-room dining for utmost convenience.

Rooms

The hotel boasts 165 rooms designed with rich wood furnishings and traditional decor elements. Each accommodation offers stunning views of the city or the lush gardens. Many rooms include spacious balconies for guests to relax and enjoy the surroundings.

Wellness

Fairmont The Norfolk features a full-service spa, Willow Stream Spa, offering a range of treatments designed to rejuvenate and revitalize. The fitness center is equipped with modern exercise machines, allowing guests to maintain their fitness routine. An outdoor swimming pool provides a serene space for relaxation and leisure.

Business Services

The hotel includes extensive business facilities, accommodating meetings and events with 9 versatile meeting rooms. High-speed internet access is available throughout the property, facilitating smooth business operations. A dedicated team offers assistance with event planning and management.

Highlights

Location: 15 kilometers from Nairobi National Park

Dining: Lord Delamere Terrace with international cuisine

Rooms: 165 rooms with stunning views

Wellness: Willow Stream Spa and outdoor swimming pool

“I see a compelling blend of history and modern luxury here. Its setting within tropical gardens offers a unique oasis in the city center, while the award-winning restaurant and multiple dining options clearly cater to sophisticated tastes. Overall, it strikes me as an appealing choice for travellers seeking both convenience and a touch of elegance.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.9/10Review score

View hotel on map

Highlights from guests

DiningTasty Urban Oasis

Food at Lord Delamere terrace was quite good and the Tatu Restaurant offered a delightful fine dining experience.

Naomi K from Canada

Review on

Sports & FitnessWell Equipped Gym

The gym and sauna were great and provided a convenient way to stay active during my visit.

Kenji S from Japan

Review on

Room FeaturesSpacious Colonial Charm

Rooms are spacious, clean and have an old style charm, offering a comfortable resting and relaxing space.

Ricardo M from Spain

Review on

Guest ParkingSecure Parking

Tight security controls made us feel safe, with secure parking adding to the peace of mind.

Ingrid L from Sweden

Review on

View all

Select your room type

Fairmont The Norfolk Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room King Bed

2 persons

380 sq. feet

2 Queen Size Beds

Shower

Bathtub

room details

Deluxe Room Twin Beds

2 persons

380 sq. feet

3 Single beds

Shower

Bathtub

room details

Suite

2 persons

485 sq. feet

1 King-size bed

Shower

Bathtub

room details

Junior Queen Suite

2 persons

435 sq. feet

1 King-size bed

Shower

Bathtub

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Fairmont The Norfolk Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Golf course
Sports trainer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Sauna
Steam room
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Fairmont The Norfolk, guests are invited to indulge in a delightful array of onsite dining options, each offering a unique culinary experience. From the lively terrace serving diverse global cuisines to the elegant restaurant specializing in premium seafood and beef, there's something to satisfy every palate in a warm and welcoming atmosphere.

Fairmont The Norfolk Hotel Nairobi Restaurant photo This is a brightly lit photo of a restaurant with a relaxed, airy ambiance. The restaurant appears to be located in a warm climate, possibly a tropical or coastal region, given the open design and large windows.

The interior boasts a high ceiling w

Lord Delamere Terrace

International with African, American, Greek, Indian, Mediterranean, Pizza, Seafood, and Asian influences

Ambiance

Family-friendly and traditional, with a picturesque outdoor setting

Key Offerings

Enjoy gourmet meals from breakfast to dinner, with a menu that caters to Halal, vegetarian, gluten-free, and dairy-free dietary needs.

Reservation

Not needed

Open daily from 06:30 - 22:30

Tatu Restaurant

Steakhouse and Seafood with international flavors

Ambiance

Romantic and traditional, offering an intimate dining experience

Key Offerings

Savor the finest cuts of organically sourced Black Angus beef and fresh seafood, alongside options for Halal, vegetarian, gluten-free, and dairy-free diets.

Reservation

Recommended

Open daily from 18:00 - 23:00

Cin Cin Bar and Lounge

International with a focus on tapas

Ambiance

Traditional and romantic, perfect for leisurely gatherings

Key Offerings

Delight in a divine tapas menu featuring local, organically sourced ingredients, complemented by an inviting bar atmosphere.

Reservation

Not needed

Hours vary

Fairmont The Norfolk Hotel Location

Harry Thuku Road, Nairobi, Kenya, 00200

Map view

Harry Thuku Road, Nairobi, Kenya, 00200

City landmarks

Library

Kenya National Archives

5000 ft

Museum

Nairobi National Museum

1.1 mi

Landmark

Uhuru Park

1.6 mi

Landmark

Nairobi Gallery

1.1 mi

Park

Jeevanjee Gardens

3100 ft

Landmark

Kenyatta International Conference Centre

1.4 mi

Mosque

Jamia Mosque

4300 ft

Park

The Nairobi Arboretum

1.3 mi

Casino

Jokers Wild Casino Nairobi

2600 ft

Landmark

Tom Mboya Statue

4100 ft

Landmark

Central Business District

4100 ft

Zoo

Snake Park

1.1 mi

Landmark

Buffalo Springs Reserve

2600 ft

Landmark

wLake Victoria

2600 ft

Landmark

Central Park Nairobi

1.1 mi

Church

All Saints Cathedral

4000 ft

Landmark

Mount Kenya National Park

2600 ft

Landmark

One Off Contemporary Art Gallery

4800 ft

Museum

Nairobi Railway Museum

1.9 mi

Landmark

Anniversary Towers

4000 ft

Event hall

Kicc

4500 ft

Landmark

Mugie Ranch

4800 ft

Landmark

The Sarova Stanley

4800 ft

Landmark

Kencom House

1.0 mi

Landmark

Cathedral Basilica of the Holy Family

1.1 mi

Park

August 7th Memorial Park

1.5 mi

Landmark

Westlands

1.5 mi

Nearby

Theatre

Kenya National Theatre

200 ft

Museum

The Maasai Market

1700 ft

Restaurants

FairmontThe Norfolk

400 ft

Harry Thuku Road

Mawimbi Seafood Restaurant

800 ft

Kijabe Street Longonot Place

Table 49

3600 ft

Monrovia Street Loita Street

Zaytoon

4400 ft

Utali lane Ground floor view park towers

Java House Uniafric

4300 ft

Uniafric House Koinange Street

La Belle Epoque

4600 ft

Monrovia/Loita Street Alliance Française de Nairobi

Rue 104 Lounge & Restaurant

5100 ft

Uhuru Highway Utalii House Ground Floor.

Explore Nairobi

Kenya National Archives

19 minutes' walk

Historical documents and artifacts showcasing Kenya's heritage. Free admission days for locals enhance its accessibility.

Nairobi National Museum

20 minutes' walk

A blend of art, culture, and history, featuring diverse exhibitions and beautiful gardens. Guided tours available.

Uhuru Park

30 minutes walking

A spacious urban park popular for picnics and relaxation, featuring beautiful fountains and a memorial site.

The Maasai Market

6 minutes' walk

Vibrant local market offering handmade crafts, textiles, and souvenirs. Great opportunity for cultural immersion.

Buffalo Springs Reserve

10 minutes' walk

Outdoor adventure spot known for its scenic walking trails and wildlife. A perfect spot for nature lovers.

Yoga at the Nairobi Arboretum

25 minutes walking

Relaxation and wellness activities amid stunning arboretum views. Regular classes available with prior booking.

Mawimbi Seafood Restaurant

3 minutes' walk

Charming seafood spot with fresh catches, offering ocean views and a laid-back ambiance. Reservations suggested.

Table 49

13 minutes' walk

Contemporary dining focusing on local cuisines with farm-to-table ingredients. Vegetarian options available.

Kenya National Theatre

1 minute' walk

Home to exciting theatrical performances and cultural events. A hub for local artistry and creativity.

Jokers Wild Casino Nairobi

10 minutes' walk

Vibrant casino offering gaming, live entertainment, and dining options for a thrilling night out.

Getting around

City Centre

Nairobi8 min · 2000 ft

Airports

Wilson (WIL)10 min · 4.0 mi

Jomo Kenyatta (NBO)31 min · 12.8 mi

Train

Nairobi Railway Station24 min · 1.2 mi

Want to see Exclusive Early Booking Rate?

Get exlusive rates right now!

Check Rates

Property information and rules

Check-in

from 14:00-23:30

Check-out

from 10:00-12:00

Guest Parking

Public parking is possible at a location nearby for free.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of US$30 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Greek, Arabic, Swahili

Year renovated:

2008

Number of rooms:

146

Reviews and Ratings

Feedback about Fairmont The Norfolk Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the Fairmont The Norfolk as a peaceful oasis in the bustling city, highlighting its beautiful, well-maintained gardens that provide a relaxing environment. Many appreciate the spacious and well-equipped rooms. The breakfast is frequently mentioned as being particularly good. a few guests have felt that the cost is excessive for the standard offered, noting that the rooms appear somewhat dated.

Show moreShow less

Review score

Based on 297 verified reviews

8.9/10

Great

88%

Recommend

Paid Wi-Fi

10.0/10

Comfort

9.5/10

Free Wi-Fi