Name: Fairmont The Norfolk, Nairobi
Address: Harry Thuku Road, Nairobi, Nairobi, 00200
Price range: US$199+
Rating: 9.0

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Key details

About the Hotel

Harry Thuku Road, Nairobi, 00200

Close to the city center

Perfect

9.0

/10

4.6

4.5

Loved by Fairmont The Norfolk guests

Really good staff

Comfortable room

Perfect service

Beautiful gardens

Delicious food

"The hubbub on Nairobi vanishes when you enter the iconic hotel."

Carolyn from United Kingdom

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"The beautifully maintained grounds are filled with birds, creating a tranquil oasis in the heart of the city."

Allie L

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"Norfolk Fairmont is easily the classiest and most beautiful hotel we have stayed in."

Salim

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5-star historical luxury in Nairobi

Location

Fairmont The Norfolk is situated in the vibrant city center of Nairobi, providing easy access to major attractions. It is located just 15 kilometers from Nairobi National Park, offering guests opportunities for wildlife encounters. The hotel is also a short distance from cultural landmarks such as the Nairobi National Museum and the Karen Blixen Museum.

Dining

The hotel offers a selection of restaurants including the renowned Lord Delamere Terrace, which specializes in international cuisine. Guests can enjoy casual dining with a delightful view in the Tea Room, known for its afternoon tea. The hotel also provides 24-hour in-room dining for utmost convenience.

Rooms

The hotel boasts 165 rooms designed with rich wood furnishings and traditional decor elements. Each accommodation offers stunning views of the city or the lush gardens. Many rooms include spacious balconies for guests to relax and enjoy the surroundings.

Wellness

Fairmont The Norfolk features a full-service spa, Willow Stream Spa, offering a range of treatments designed to rejuvenate and revitalize. The fitness center is equipped with modern exercise machines, allowing guests to maintain their fitness routine. An outdoor swimming pool provides a serene space for relaxation and leisure.

Business Services

The hotel includes extensive business facilities, accommodating meetings and events with 9 versatile meeting rooms. High-speed internet access is available throughout the property, facilitating smooth business operations. A dedicated team offers assistance with event planning and management.

Highlights

Location: 15 kilometers from Nairobi National Park

Dining: Lord Delamere Terrace with international cuisine

Rooms: 165 rooms with stunning views

Wellness: Willow Stream Spa and outdoor swimming pool

“I see a compelling blend of history and modern luxury here. Its setting within tropical gardens offers a unique oasis in the city center, while the award-winning restaurant and multiple dining options clearly cater to sophisticated tastes. Overall, it strikes me as an appealing choice for travellers seeking both convenience and a touch of elegance.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.1/10Review score

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Highlights from guests

DiningTasty Urban Oasis

Food at Lord Delamere terrace was quite good and the Tatu Restaurant offered a delightful fine dining experience.

Naomi K from Canada

Review on

Sports & FitnessWell Equipped Gym

The gym and sauna were great and provided a convenient way to stay active during my visit.

Kenji S from Japan

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Room FeaturesSpacious Colonial Charm

Rooms are spacious, clean and have an old style charm, offering a comfortable resting and relaxing space.

Ricardo M from Spain

Review on

Guest ParkingSecure Parking

Tight security controls made us feel safe, with secure parking adding to the peace of mind.

Ingrid L from Sweden

Review on

Select your room type

Fairmont The Norfolk offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room King Bed
2 persons
35 sq. feet
2 Queen Size Beds
Air conditioning
Bathtub
room details
Deluxe Room Twin Beds
2 persons
35 sq. feet
3 Single beds
Air conditioning
Bathtub
room details
Signature King Suite
2 persons
85 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

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Check-in/ Check-out

Facilities

Fairmont The Norfolk offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Golf course
Sports trainer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Sauna
Steam room
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Fairmont The Norfolk, guests are invited to indulge in a delightful array of onsite dining options, each offering a unique culinary experience. From the lively terrace serving diverse global cuisines to the elegant restaurant specializing in premium seafood and beef, there's something to satisfy every palate in a warm and welcoming atmosphere.

Lord Delamere Terrace
International with African, American, Greek, Indian, Mediterranean, Pizza, Seafood, and Asian influences
Ambiance
Family-friendly and traditional, with a picturesque outdoor setting
Key Offerings
Enjoy gourmet meals from breakfast to dinner, with a menu that caters to Halal, vegetarian, gluten-free, and dairy-free dietary needs.
Reservation
Not needed
Open daily from 06:30 - 22:30
Tatu Restaurant
Steakhouse and Seafood with international flavors
Ambiance
Romantic and traditional, offering an intimate dining experience
Key Offerings
Savor the finest cuts of organically sourced Black Angus beef and fresh seafood, alongside options for Halal, vegetarian, gluten-free, and dairy-free diets.
Reservation
Recommended
Open daily from 18:00 - 23:00
Cin Cin Bar and Lounge
International with a focus on tapas
Ambiance
Traditional and romantic, perfect for leisurely gatherings
Key Offerings
Delight in a divine tapas menu featuring local, organically sourced ingredients, complemented by an inviting bar atmosphere.
Reservation
Not needed
Hours vary

Fairmont The Norfolk Location

Harry Thuku Road, Nairobi, 00200

Explore Nairobi

Kenya National Archives

19 minutes' walk

Historical documents and artifacts showcasing Kenya's heritage. Free admission days for locals enhance its accessibility.

Nairobi National Museum

20 minutes' walk

A blend of art, culture, and history, featuring diverse exhibitions and beautiful gardens. Guided tours available.

Uhuru Park

30 minutes walking

A spacious urban park popular for picnics and relaxation, featuring beautiful fountains and a memorial site.

The Maasai Market

6 minutes' walk

Vibrant local market offering handmade crafts, textiles, and souvenirs. Great opportunity for cultural immersion.

Buffalo Springs Reserve

10 minutes' walk

Outdoor adventure spot known for its scenic walking trails and wildlife. A perfect spot for nature lovers.

Yoga at the Nairobi Arboretum

25 minutes walking

Relaxation and wellness activities amid stunning arboretum views. Regular classes available with prior booking.

Mawimbi Seafood Restaurant

3 minutes' walk

Charming seafood spot with fresh catches, offering ocean views and a laid-back ambiance. Reservations suggested.

Table 49

13 minutes' walk

Contemporary dining focusing on local cuisines with farm-to-table ingredients. Vegetarian options available.

Kenya National Theatre

1 minute' walk

Home to exciting theatrical performances and cultural events. A hub for local artistry and creativity.

Jokers Wild Casino Nairobi

10 minutes' walk

Vibrant casino offering gaming, live entertainment, and dining options for a thrilling night out.

Getting around

City Centre
Nairobi 8 min · 2000 ft
Airports
Wilson (WIL) 10 min · 4.0 mi
Jomo Kenyatta (NBO) 31 min · 12.8 mi
Train
Nairobi Railway Station 24 min · 1.2 mi

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Property information and rules

Check-in

from 14:00-23:30

Check-out

from 10:00-12:00

Guest Parking

Public parking is possible at a location nearby for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of USD 30.0 per person.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Greek, Arabic, Swahili

Year renovated:

2008

Number of rooms:

146

Reviews and Ratings

Feedback about Fairmont The Norfolk from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the Fairmont The Norfolk as a peaceful oasis in the bustling city, highlighting its beautiful, well-maintained gardens that provide a relaxing environment. Many appreciate the spacious and well-equipped rooms. The breakfast is frequently mentioned as being particularly good. However, a few guests have felt that the cost is excessive for the standard offered, noting that the rooms appear somewhat dated.

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Review score

Based on 485 verified reviews

9.0 /10

Perfect

90 %

Recommend

Paid Wi-Fi

10.0/10

Comfort

9.5/10

Free WiFi

7.0/10

Breakfast

8.0/10

Pros

Lovely lobby

Tasty breakfast

Spacious rooms

Friendly staff

Cons

Uncomfortable bed

Unsafe area

Jordan from United States

Couple

Deluxe King Room

3 nights in November 2025

Reviewed: January 26, 2026

9/10

quiet courtyard excellent ambiance

the hotel has a quiet courtyard. the breakfast buffet included many options and the ambiance on the terrace was excellent.

the car service was good but quite expensive.

0 Helpful

Lily from United Kingdom

Single

Deluxe King Room

4 nights in November 2025

Reviewed: January 05, 2026

9.0/10

Wonderful city stay!

quick service central location good food

I stayed here for four nights and appreciated the service. The staff addressed my needs quickly. The location is central. It is easy to get around. I found the food to be very good in the restaurants and bars.

Dining

9/10

Tatu offers a high-cuisine experience. I enjoyed delicious meals. The presentation was perfect. The Cin Cin bar has amazing cocktails. The service there was AMAZING!!!

Facilities

9/10

The garden provides a quiet escape in the city. The spa area looks very relaxing. I enjoyed a pleasant experience there. The lobby has a distinct, nice fragrance.

Rooms

9/10

The room was clean and well kept. My Beautiful King Room included a spacious layout, it had a king bed. The bathroom featured two separate sinks. It also had a rainfall shower.

0 Helpful

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