Conrad London St James | 5-Star Near Big Ben & Palace

Name: Conrad London St James, London
Address: 22-28 Broadway, London, Greater London, SW1H 0BH
Price range: US$953+
Rating: 9.0

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Key details

About the Hotel

22-28 Broadway, London, SW1H 0BH

Steps from Westminster Abbey

Perfect

9.0

9.5

/10

4.8

4.5

Loved by Conrad London St James guests

Gorgeous decor

Spacious rooms

Attentive staff

Executive Lounge

Excellent location

"We also had the opportunity to pre-check in and choose our room as well as download a digital key to my phone which was novel and fun!"

Gloria from United Kingdom

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"The room was very quiet at night as it did not face the street."

Laurie B from United States

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"Close enough to walk to the theatres and nightlife but in a relatively quiet area but also enjoy a morning walk by the river and St Jame's Park"

CHRISTOPHER

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5-star luxury accommodations near Westminster

Amenities

Conrad London St James is located just steps from Westminster Abbey and offers a unique blend of historic charm and ample amenities. Guests can access the 24-hour fitness center and company boardrooms equipped with the latest technology. The hotel also provides delightful experiences, including the acclaimed afternoon tea service.

Rooms

The hotel includes 256 guest rooms and 29 suites, each showcasing contemporary design and views of London's iconic landmarks. Rooms feature marble bathrooms with deep soaking tubs and walk-in showers, ensuring comfort and convenience. Many accommodations come with floor-to-ceiling windows for natural light.

Location

Situated in the heart of Westminster, the hotel is within walking distance of significant attractions such as Buckingham Palace and the Houses of Parliament. Its prime location makes it an excellent base for both leisure and business travelers. Nearby transport links include St James's Park Underground Station and Victoria Station.

Dining

The hotel features several dining options including the award-winning restaurant, Adam Handling at The Conrad, known for its seasonal British cuisine. Guests can also enjoy drinks at the Blue Boar Bar, which offers a selection of craft beers and cocktails. The elegant setting makes dining a special experience.

Business

Conrad London St James offers a variety of meeting and event spaces, accommodating gatherings from intimate meetings to large conferences. The dedicated events team ensures that all occasions run smoothly, with planning and catering services available. High-speed internet and audiovisual technology support professional requirements.

Highlights

Location: Steps from Westminster Abbey

Rooms: 256 guest rooms and 29 suites

Dining: Award-winning restaurant, Adam Handling at The Conrad

Business: Meeting and event spaces available

Amenities: 24-hour fitness center

“From what I gathered, this hotel delivers a sophisticated experience just steps from London's iconic landmarks. The intuitive service and bespoke experiences, including unique afternoon tea, caught my attention. It seems equally suited to business trips and family vacations, with extensive event facilities and engaging child-friendly amenities.”

Anna BlackEditor-in-Chief at Tohotel

Select your room type

Conrad London St James offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room Mobility Access
2 persons
26 sq. feet
2 Single beds
Air conditioning
room details
Superior King Room Disability Access
2 persons
26 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Superior King Room
2 persons
26 sq. feet
1 King-size bed
Air conditioning
Heating
room details

Show all rooms

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Conrad London St James offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Car park
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Toilet for disabled

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Dining Onsite

At Conrad London St James, guests can indulge in delightful dining experiences that blend classic British flavors with modern flair. Whether savoring a cozy meal at the Blue Boar Pub or enjoying an exquisite dinner at The Pem, each venue offers a unique atmosphere that invites relaxation and enjoyment.

Blue Boar Pub
British, European
Ambiance
Family friendly, Modern
Key Offerings
Renowned for its hearty Sunday Roast and an impressive selection of craft beers and fine wines. There's also a welcoming vibe perfect for relaxed gatherings.
Reservation
no
Monday to Saturday: 12:00 - 23:00, Sunday: 12:30 - 23:00
The Pem
British
Ambiance
Modern, Romantic
Key Offerings
A beautifully designed dining room inspired by Art-Deco, featuring a menu crafted by award-winning Chef Sally Abé, highlighting seasonal British dishes and a carefully curated wine selection.
Reservation
yes
Wednesday: 13:00 - 20:00

Conrad London St James Location

22-28 Broadway, London, SW1H 0BH

Explore London

Local Highlights

Westminster Abbey

6 minutes' walk

A stunning Gothic church, Westminster Abbey is a UNESCO World Heritage site, known for royal ceremonies and historical significance.

Buckingham Palace

15 minutes' walk

The official residence of the monarch, featuring the Changing of the Guard and beautiful gardens open to the public in summer.

Big Ben

13 minutes' walk

The iconic clock tower, Big Ben is part of the Palace of Westminster and a symbol of London, offering stunning views nearby.

Trafalgar Square

18 minutes' walk

A bustling public square featuring the National Gallery, Nelson's Column, and frequent cultural events and exhibitions.

St James's Park

6 minutes' walk

Offering serene walks and beautiful gardens, St James's Park is perfect for relaxation and picnics amidst lush greenery.

London Bicycle Tour

10 minutes' ride

Join a guided cycling tour to experience London's landmarks up close. Rental services are available nearby.

Thames River Cruise

16 minutes' walk

Enjoy spectacular views aboard a river cruise. Routes connect key attractions along the Thames, available year-round.

Yoga Classes at St James's Park

8 minutes' walk

Relaxing outdoor yoga classes are held in St James's Park. Check the schedule for seasonal availability and join a session.

Emmeline's Lounge

1 minute' walk

A cozy lounge offering afternoon tea and modern British dishes. Reservations recommended for high tea.

Blue Boar Restaurant

2 minutes' walk

Serves classic British cuisine in a stylish setting with locally sourced ingredients. Vegan options available.

Fuller's Pie and Ale House

2 minutes' walk

Casual pub atmosphere with hearty pies and a great selection of ales. Perfect for families and large groups.

The Old Star

2 minutes' walk

Traditional pub known for its cozy ambiance and classic pub fare. Great spot for a casual evening out.

Royal Opera House

25 minutes' ride

Home to operas and ballets, the Royal Opera House features world-class performances. Book in advance for popular shows.

The Comedy Store

15 minutes' drive

Famous for its comedy nights, the venue hosts top comedians. Check the schedule for family-friendly shows.

Getting around

City Centre
London 11 min · 3000 ft
Airports
London City (LCY) 23 min · 9.4 mi
London Heathrow (LHR) 41 min · 16.6 mi
Train
London Victoria Metro Station 11 min · 3000 ft
Underground
St. James's Park tube 3 min · 700 ft
Bus
Bus stop 3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible at a location nearby at .

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of GBP 27.0 per person.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Dutch, Portuguese, Norwegian, Swedish, Danish, Hungarian, Romanian, Chinese, Polish, Greek, Russian, Turkish, Hindi, Croatian, Lithuanian, Latvian

Number of floors:

Number of rooms:

256

Former name

Intercontinental London

Reviews and Ratings

Feedback about Conrad London St James from previous guests about their experience.

Review summary

Based on recent reviews

The Conrad London St James enjoys a perfect location near Westminster Abbey, Buckingham Palace and St James Park, with the tube station conveniently across the street, making it easy to explore. Guests often appreciate the spacious rooms with comfortable beds, separate bath tubs and showers, and Byredo toiletries. Many enjoy the buffet breakfast, especially on weekends when mimosas or champagne are served; some find the main breakfast room crowded, though. The Blue Boar Pub is a popular choice for dining, particularly the fish and chips.

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Review score

Based on 1292 verified reviews

9.4 /10

Perfect

93 %

Recommend

Location

9.6/10

Comfort

9.5/10

Breakfast

8.0/10

Paid Wi-Fi

8.0/10

Pros

Room amenities

Helpful staff

Clean room

Breakfast buffet

Cons

Sewage smell

Faulty kettle

Jennifer from United Kingdom

Single

Deluxe King Room

4 nights in November 2025

Reviewed: January 16, 2026

9.5/10

really good stay!

cozy bedding luxurious bathtub black teas bulldog plush

The king beautiful room was spacious with cozy bedding. i found a luxurious bathtub plus shower in the room. the room also offered a fantastic assortment of fine black teas. i really liked the bulldog plush i got. It added to my collection (i love those little things!).

the dressing gowns and towels seemed a bit worn.

Location

10/10

the hotel provides easy access to many attractions. you can walk to buckingham palace easily. the st james tube station is right across the street (very convenient!).

Dining

9/10

i had afternoon tea in the orchard room and it was great. there was a good selection of finger sandwiches and cakes. the warm scone selection made a perfect ending.

Facilities

9/10

the fitness center featured all new equipment for workouts. the executive lounge offered a space to relax while waiting for my room. i used the executive lounge until my room was ready.

Service

10/10

each staff member were really good too. siya welcomed me to the breakfast room and ensured everything was perfect. the personnel are very well trained regarding hospitality and customer satisfaction.

0 Helpful

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Martin from Germany

Business traveller

Superior King Room

3 nights in November 2025

Reviewed: January 08, 2026

9.5/10

wonderful experience, service stands out

king room friendly reception kind concierge delicious breakfast

I was upgraded to a king superior room, it certainly exceeded my expectations. dominika at reception was lovely. She was friendly. landalis, the concierge, was also kind. breakfast was delicious. The staff enhanced the experience. i must especially mention monira, earl and dipti. i look forward to returning.

I found a slight issue. Shower gel was missing from both the shower and the bath. it was obviously an oversight. The front desk quickly addressed it.

Rooms

9/10

My king superior room featured complimentary still and sparkling water. it was regularly replenished. the walk-in shower was spacious. There was also a separate bathtub, offering choices for relaxation after a long day, in the heart of the city.

Location

10/10

The location is excellent, close to several tourist sites. it is near westminster abbey and parliament square. its proximity to st james underground station offers city accessibility. It is a great feature for both leisure and business.

0 Helpful

Martin from Germany

Single

Superior King Room

4 nights in August 2025

Reviewed: October 02, 2025

9/10

a luxurious stay

friendly reception delicious breakfast

The location is great. Minutes from many major attractions. i got upgraded to a king superior room. dominika at reception was very friendly, and landalis the concierge was helpful. breakfast was delicious, and the staff made it even better. monira, earl, and dipti deserve a special mention.

0 Helpful

Sebastian from Germany

Couple

Deluxe King Room

7 nights in June 2025

Reviewed: June 27, 2025

9.7/10

Perfect Experience

clean room rainfall shower ideal location

The room was very clean. There was a rainfall shower and a handheld shower. The hotel gave a complimentary bottle of sparkling wine. They also brought a birthday cake, it was unexpected. The location was ideal, places were within a short walk. The executive lounge provided breakfast with premium cocktails.

I noticed there was no heat in the bathroom. Staff informed me that this issue affected every bathroom. It would have been helpful to know this beforehand. This was especially important given the cold nights.

Facilities

9/10

The gym had basic necessities for a good workout. There was free still and sparkling water, very convenient. The hotel offered a special service, sending bubbly and cake to the room.

Dining

10/10

The breakfast included a nice English breakfast buffet. The Blue Boar is available for after dinner drinks. The food quality was amazing, much better than I expected. The staff was attentive.

Service

10/10

The staff were really good in all areas. From the doorman to the reception, they were helpful. Anna served us at the bar. She was fantastic. The concierge offered recommendations and assistance with tickets.

0 Helpful

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Questions of the users

About Conrad London St James

What perks come with access to the Executive Lounge during a stay?

05 November 2024

Guests with access to the Executive Lounge can enjoy a continental breakfast from 07:00 to 10:30, afternoon treats from 14:00 to 16:00, and evening drinks along with canapés from 17:15 to 19:15.

Is there a parking facility available for guests at the hotel?

10 January 2025

The hotel provides limited parking spaces at the forecourt on a first-come, first-served basis, which is at guests' own risk. The nearest secure parking is at Q-Park Victoria.

Can you clarify the difference between the complimentary breakfast offered with lounge access and the regular breakfast?

22 March 2025

With lounge access, guests can enjoy a complimentary breakfast buffet, while a regular breakfast may not include the same variety or personalized service available in the lounge.

What are the valet parking charges for different time durations?

15 February 2024

Valet parking fees are as follows: £31.00 for 0-4 hours, £42.00 for 4-6 hours, and £58.00 for 6-24 hours.

Is it possible to request connecting rooms for a family stay?

18 April 2025

Yes, connecting rooms are available. Please consult the reservation team during booking to check availability for connecting options.

Are there any smoking rooms or designated areas in the hotel?

12 May 2024

The hotel is entirely non-smoking, but there is a designated smoking area located at the hotel entrance.

Does the hotel provide elevators for guests who have difficulty with stairs?

28 June 2024

Yes, the hotel is equipped with elevators conveniently located past the lobby to assist guests in accessing their rooms.

Can guests arrange for room decorations for special occasions such as birthdays?

30 July 2024

Yes, decorations can be arranged for special occasions. For details on customization and pricing, it's best to reach out to the hotel directly.

What are some recommended dining options nearby the hotel?

03 August 2025

The concierge team can provide information and recommendations for excellent local dining options tailored to guests' tastes.

What is the procedure for requesting an early check-in if needed?

09 September 2024

An early check-in request can be noted while booking, but it is subject to availability on the day of arrival. Additionally, luggage can be stored with the concierge if the room isn't ready.

How can guests ensure that a room features a bath instead of just a shower?

20 October 2024

Guests can confirm that all Deluxe room categories and above include a bath. It's advisable to check with reservations for specific room features.