Is there parking available at the hotel, and can you provide the postcode?
10 October 2024
Yes, parking for up to 40 vehicles is available, and the postcode is ST5 1HX.
61 photos
Borough Arms Hotel, Newcastle-under-Lyme
44US$
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Key details
About the Hotel
26 King Street,
Newcastle-under-Lyme,
United Kingdom,
ST5 1HX,
Staffordshire
- Close to Queen's Gardens
Very good
7.3
7.6
4.5
4.1
Loved by Borough Arms Hotel guests
"We were looking for a venue for a sit-down meal for between 30-35 people.. the Ostlers Restaurant.. was the perfect choice."
"The room we stayed in was very comfortable and cosy, it was a little dated but that didn't matter to us."
"The cooked breakfast was a highlight and would give 5* for this."
Accommodations
Borough Arms Hotel offers
Dining Options
Event Spaces
Borough Arms Hotel hosts events for up to
Convenient Location
Conveniently positioned in Newcastle-under-Lyme, the hotel enables
Family-Friendly Features
The hotel accommodates families with dedicated
Highlights
Dining: The Ostler Restaurant
Accommodations: 40 en-suite bedrooms
Events: hosts events for up to 120 guests
Location: easy access to attractions
Parking: free parking available
“This place strikes me as particularly family-friendly, a vibe reinforced by the genuinely warm staff. Though some rooms show their age, the friendly service and surprisingly good restaurant hint at unrealized potential. Overall, I see it as a diamond in the rough needing some polishing.”
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Select your room type
Borough Arms Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Single Room
2 persons
325 sq. feet
1 Double bed
Shower
Heating
room details
Twin Room
2 persons
325 sq. feet
2 Single beds
Heating
Bathtub
room details
Double Room
2 persons
325 sq. feet
1 Double bed
Heating
Bathtub
room details
Deluxe Suite
2 persons
325 sq. feet
1 King-size bed
Heating
Bathtub
room details
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Price and Room Availability Calendar
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Facilities
Borough Arms Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
Services
- Housekeeping
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Spa & Leisure
- Leisure/ TV room
Room features
- Heating
- Tea and coffee facilities
Self-catering
- Electric kettle
Room decor
- Carpeted floor
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Dining Onsite
Ostler Restaurant at the Borough Arms Hotel invites guests to indulge in a delightful culinary experience, offering a range of meal types that cater to diverse dietary needs. With a rich history dating back to 1783, this warm and inviting venue creates the perfect backdrop for savoring locally inspired dishes prepared with care and creativity.
Borough Arms Hotel Location
26 King Street,
Newcastle-under-Lyme,
United Kingdom,
ST5 1HX,
Staffordshire
Map view
26 King Street,
Newcastle-under-Lyme,
United Kingdom,
ST5 1HX,
Staffordshire
City landmarks
Park
Waterworld
1.3
mi
Museum
Etruria Industrial Museum
1.2
mi
Church
Church of St Giles
2200 ft
Museum
The Brampton Museum
1.0
mi
Landmark
Newcastle under Lyme Castle
1.0
mi
Park
Lyme Valley Park
1.0
mi
Landmark
Middleport Pottery
2.0
mi
Zoo
Brampton Park
1.0
mi
Landmark
Queen's Gardens
2300 ft
Amusement Park
Cheeky Monkeys
1.0
mi
Nearby
High Street
War Memorial
1900 ft
Church
Newcastle Congregational Church
400 ft
Saint Paul's Parish Church
1300 ft
Theatre
New Vic Theatre
1600 ft
Church
Congregational Church
400 ft
Margaret Elizabeth Art
500 ft
Kingdom Hall of Jehovah's Witnesses
500 ft
19 Brunswick Street Newcastle under Lyme
Trent Art
500 ft
Quaker Meeting House
600 ft
Fish Sculpture
900 ft
Queen Victoria Statue
1100 ft
Church
The Church of Jesus Christ of Latter-day Saints
1100 ft
Newcastle Junction Canal
1200 ft
Philip Astley Memorial Sculpture
1300 ft
Newcastle Borough Museum & Art Gallery
1300 ft
Ironmarket Road Queen's Garden
Fred Kite Memorial
1400 ft
Newcastle Methodist Church
1400 ft
Newcastle Christian Fellowship
1400 ft
Breaks Snooker Club
1500 ft
Holy Trinity Church
2000 ft
Restaurants
Lims
1300 ft
28 George Street
The One Noodle Bar
1200 ft
1 George Street
The Cakery N-U-L
4000 ft
2B 2C Radford Street
Fogg Street Coffee
4200 ft
1 Fogg Street
Changes Cafe
4300 ft
19 Merrial Street
The Golden Lion
1.1
mi
87 High Street
Subway
1.1
mi
Unit 1 The Square Unit 1
Explore Newcastle-under-Lyme
Explore Nearby Activities and Dining
Church of St Giles
10 minutes' walk
This historic church features stunning architecture and beautiful stained glass, perfect for a peaceful visit.
War Memorial
10 minutes' walk
A poignant tribute to local heroes, surrounded by serene gardens, ideal for reflection and relaxation.
Etruria Industrial Museum
25 minutes' walk
This museum showcases the region's industrial heritage, featuring interactive exhibits and historical demonstrations.
Brampton Park
20 minutes' walk
A picturesque park with gardens, playgrounds, and open spaces for sports, catering to all ages.
The One Noodle Bar
3 minutes' walk
A casual eatery specializing in Asian noodle dishes, known for its vibrant atmosphere and generous servings.
Lims
5 minutes' walk
A cozy restaurant offering classic British fare with a modern twist; perfect for lunch or a casual dinner.
The Cakery N-U-L
15 minutes' walk
A delightful café known for its custom cakes and pastries, providing a sweet treat for all ages.
Fogg Street Coffee
16 minutes' walk
This inviting coffee shop offers a range of specialty brews and light bites, perfect for a quick refuel.
Cheeky Monkeys
20 minutes' walk
An entertainment center for children featuring play areas and activities, perfect for families looking for fun.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP9.50 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
26
Reviews and Ratings
Feedback about Borough Arms Hotel from previous guests about their experience.
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Pros
Spacious room
Comfortable bed
Friendly staff
Excellent breakfast
Free car park
Cons
Stained pillows
Dated bathroom
Noise issues
Guest reviewsbased on 828 reviews
ella from united kingdom
Business traveller
double room
3 nights in November 2025
|
Reviewed:February 07, 2026
8.3/10
reliable stay
friendly stafftasty breakfastfree parkingconvenient location
the staff was friendly and helpful. the breakfast was tasty with fresh ingredients. i found free parking available, a big plus. i also appreciated the convenient location (it made getting around easy).
the room decor looked a bit dated.
Rooms
8/10
the double room included decent tea and coffee facilities. the bed was comfortable (i slept well). however, the tv was quite small for the room's size and could use an update.
Service
9/10
staff members were cute and available at reception. they were quick to address requests. late dining was possible (i was able to order a meal even after the usual kitchen hours).
Facilities
8/10
the hotel offers free parking. i found the bar area cute. the hotel restaurant provides meal options. the building has some nice character (it felt quite different from modern chain hotels).
0 Helpful
|
Theodore from United States
Family with children
Family Room
3 nights in November 2025
|
Reviewed:December 17, 2025
9.0/10
Simple and convenient
easy parkinggreat portionlightweight duvets
Parking was very easy. The hotel felt clean. Breakfast included very good portion. The lady named Clare at the counter was nice. She helped me with everything I asked.
The room felt very cold. It had lightweight duvets. I could not find extra sheets. I ended up buying throws to keep warm.
Location
8/10
A bus stop is just outside. It goes towards Newcastle. Another bus stop is across the road. That one goes towards Hanley.
Rooms
9/10
My room was near the stairs. It felt clean and spacious. The bathroom had a bath and a shower. I got plenty of tea and coffee satchels.
Service
10/10
The staff was very friendly. They were helpful and attentive. Communication was handled quickly. I am grateful.
0 Helpful
|
avery from canada
Single
Double Room
1 night in November 2025
|
Reviewed:November 26, 2025
9/10
charming and comfortable
bigger roomscomfortable bedgood showerfaulty electric towel rail
the receptionist was very lovely. she even upgraded my room since bigger rooms were available, a nice surprise. the bed was comfortable, and the shower was good. i appreciated that everything i needed for a brief stay was provided.
the room i stayed in had no heating when i arrived and took a while to warm up. the electric towel rail in the bathroom also didn't work, a bit inconvenient.
Location
8/10
the hotel is conveniently located for visiting the stoke theatre (it is quite near!). the area around has plenty of transport links and some parking is available at the hotel, though it can get a bit busy at times.
0 Helpful
|
Questions of the users
About Borough Arms Hotel
Is a cooked breakfast offered at the hotel?
12 November 2024
Yes, a cooked breakfast is served daily. It costs £9.50 and is available Monday to Friday from 7:00 AM to 9:00 AM, and on weekends from 8:00 AM to 10:00 AM.
What are the breakfast serving hours?
15 January 2025
Breakfast is available from 7:00 AM to 9:00 AM Monday to Friday, and from 8:00 AM to 10:00 AM on Saturdays and Sundays.
Are televisions included in the hotel rooms?
03 February 2025
Yes, all rooms are equipped with a TV.
Are the bathrooms in the rooms private?
17 March 2024
Yes, all rooms have en-suite bathrooms.
Is there a bus service that connects to Alton Towers?
28 April 2025
Yes, there is a bus service running daily from Hanley bus station to Alton Towers.
Is free parking available at the hotel and are the bathrooms in rooms private?
30 May 2025
Yes, there is free parking on-site, and all rooms have their own private bathrooms.
Can guests leave their vehicles parked at the hotel if staying overnight?
19 June 2024
Yes, guests can leave their cars on the premises while they stay.
What is the distance from the hotel to the Stoke-on-Trent railway station?
12 July 2024
The distance is approximately 3.5 kilometers, which will take around 10 minutes by car.
What types of beds are available in the hotel rooms?
24 August 2025
All rooms feature comfortable divan beds for a restful night's sleep.
Is real ale available at the hotel bar?
22 September 2024
Yes, real ale is served at the bar.
How can I request an annexe room when making a booking?
05 October 2024
To book an annexe room, please request it directly when making your reservation, as availability may vary.Next best alternative
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