26 King Street,
Newcastle-under-Lyme,
United Kingdom,
ST5 1HX,
Staffordshire
-
Close to Queen's Gardens
Very good
7.3
7.7
/10
4.5
4.1
/5
Loved by Borough Arms Hotel guests
Hassle-free experience
Comfy bed
Helpful staff
Convenient location
Clean rooms
Excellent meal
"We were looking for a venue for a sit-down meal for between 30-35 people.. the Ostlers Restaurant.. was the perfect choice."
MrsH_66 from United Kingdom
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"The room we stayed in was very comfortable and cosy, it was a little dated but that didn't matter to us."
kim k from United Kingdom
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"The cooked breakfast was a highlight and would give 5* for this."
Robert from United Kingdom
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Amenities
Borough Arms Hotel offers 40 en-suite bedrooms, including two boutique-style suites, ensuring a variety of accommodation options. All guests benefit from free parking, as well as early check-in at 1:00 PM. The hotel emphasizes personal service delivered by an experienced team, catering to the needs of every visitor.
Rooms
The accommodation includes single, twin, double, and family rooms that cater to different travel needs. Each room features a powerful shower and soft bedding for a comfortable night's sleep. Refurbished suites offer additional amenities, such as beautiful views and luxury toiletries.
Location
Located centrally in Newcastle-under-Lyme, the hotel is easily accessible from the M6 motorway. The nearby Stoke-on-Trent railway station is only a 10-minute taxi ride away. Guests can explore nearby attractions, including Alton Towers, just 35 minutes away by car.
Dining
The Ostler Restaurant serves freshly prepared traditional British fare and continental flavors for breakfast, lunch, and dinner. The Gladstone Bar provides light snacks and a selection of drinks, including an extensive range of local beers. Room service is available during restaurant hours for guest convenience.
Events
The hotel hosts a range of events, accommodating parties from 10 to 120 guests in flexible spaces. Two private rooms, The King Room and The Baker Room, can be used for smaller gatherings or combined for larger events. With careful attention to detail, the event team ensures a personalized experience for every celebration.
Highlights
Location: Centrally located in Newcastle-under-Lyme
Rooms: 40 en-suite bedrooms including bridal suites
Dining: The Ostler Restaurant and Gladstone Bar
Events: Accommodates parties of 10 to 120 guests
“This place strikes me as particularly family-friendly, a vibe reinforced by the genuinely warm staff. Though some rooms show their age, the friendly service and surprisingly good restaurant hint at unrealized potential. Overall, I see it as a diamond in the rough needing some polishing.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Borough Arms Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
2 persons
325 sq. feet
2 Single beds
Heating
Bathtub
room details
Double Room
2 persons
325 sq. feet
1 Double bed
Heating
Bathtub
room details
Deluxe Suite
2 persons
325 sq. feet
1 King-size bed
Heating
Bathtub
room details
Family Room
2 persons
325 sq. feet
1 Double bed
Heating
Bathtub
room details
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Facilities
Borough Arms Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Very good
7.3/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Sports & Fitness
Golf course
Guest Parking
Electric kettle
Services
Housekeeping
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Spa & Leisure
Leisure/ TV room
Room features
Heating
Tea and coffee facilities
Self-catering
Electric kettle
Room decor
Carpeted floor
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Dining Onsite
Ostler Restaurant at the Borough Arms Hotel invites guests to indulge in a delightful culinary experience, offering a range of meal types that cater to diverse dietary needs. With a rich history dating back to 1783, this warm and inviting venue creates the perfect backdrop for savoring locally inspired dishes prepared with care and creativity.
Ostler Restaurant
Contemporary British with vegetarian, vegan, gluten-free options
Ambiance
Cozy and welcoming atmosphere, reflecting the hotel's historic charm
Key Offerings
Enjoy a sumptuous three-course dinner accompanied by coffee and festive mince pies, perfect for special occasions and gatherings. A complimentary flute of Prosecco is served to toast the New Year, enhancing the celebratory spirit.
Reservation
Recommended to ensure a table.
Open for dinner Monday to Saturday from 18:00 to 21:00.
Borough Arms Hotel Location
26 King Street,
Newcastle-under-Lyme,
United Kingdom,
ST5 1HX,
Staffordshire
Map view
26 King Street,
Newcastle-under-Lyme,
United Kingdom,
ST5 1HX,
Staffordshire
City landmarks
Park
Waterworld
1.3
mi
Museum
Etruria Industrial Museum
1.2
mi
Church
Church of St Giles
2200 ft
Museum
The Brampton Museum
1.0
mi
Landmark
Newcastle under Lyme Castle
1.0
mi
Park
Lyme Valley Park
1.0
mi
Landmark
Middleport Pottery
2.0
mi
Zoo
Brampton Park
1.0
mi
Landmark
Queen's Gardens
2300 ft
Amusement Park
Cheeky Monkeys
1.0
mi
Nearby
High Street
War Memorial
1900 ft
Church
Newcastle Congregational Church
400 ft
Cemetery
St George's Church
900 ft
Saint Paul's Parish Church
1300 ft
Theatre
New Vic Theatre
1600 ft
Church
Congregational Church
400 ft
Margaret Elizabeth Art
500 ft
Kingdom Hall of Jehovah's Witnesses
500 ft
19 Brunswick Street Newcastle under Lyme
Trent Art
500 ft
Quaker Meeting House
600 ft
Fish Sculpture
900 ft
Queen Victoria Statue
1100 ft
Church
The Church of Jesus Christ of Latter-day Saints
1100 ft
Newcastle Junction Canal
1200 ft
Newcastle Borough Museum & Art Gallery
1300 ft
Philip Astley Memorial Sculpture
1300 ft
Ironmarket Road Queen's Garden
Fred Kite Memorial
1400 ft
Newcastle Christian Fellowship
1400 ft
Newcastle Methodist Church
1400 ft
Breaks Snooker Club
1500 ft
Restaurants
Lims
1300 ft
28 George Street
The One Noodle Bar
1200 ft
1 George Street
The Cakery N-U-L
4000 ft
2B 2C Radford Street
Fogg Street Coffee
4200 ft
1 Fogg Street
Changes Cafe
4300 ft
19 Merrial Street
The Golden Lion
1.1
mi
87 High Street
Subway
1.1
mi
Unit 1 The Square Unit 1
Explore Newcastle-under-Lyme
Explore Nearby Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Church of St Giles
10 minutes' walk
This historic church features stunning architecture and beautiful stained glass, perfect for a peaceful visit.
Newcastle under Lyme Castle
20 minutes' walk
An impressive medieval castle site offering insights into local history and scenic views of the surrounding area.
War Memorial
10 minutes' walk
A poignant tribute to local heroes, surrounded by serene gardens, ideal for reflection and relaxation.
Etruria Industrial Museum
25 minutes' walk
This museum showcases the region's industrial heritage, featuring interactive exhibits and historical demonstrations.
Stoke Ski Centre
5 minutes' drive
A thrilling venue for skiing and snowboarding, offering equipment rentals and lessons for all skill levels.
Etruria Park
25 minutes' walk
A scenic park with walking trails and picnic areas, perfect for a leisurely day out with family or friends.
Brampton Park
20 minutes' walk
A picturesque park with gardens, playgrounds, and open spaces for sports, catering to all ages.
Hanley Park
35 minutes' walk
A beautiful park featuring ornamental gardens and play areas, ideal for relaxation and outdoor activities.
The One Noodle Bar
3 minutes' walk
A casual eatery specializing in Asian noodle dishes, known for its vibrant atmosphere and generous servings.
Lims
5 minutes' walk
A cozy restaurant offering classic British fare with a modern twist; perfect for lunch or a casual dinner.
The Cakery N-U-L
15 minutes' walk
A delightful café known for its custom cakes and pastries, providing a sweet treat for all ages.
Fogg Street Coffee
16 minutes' walk
This inviting coffee shop offers a range of specialty brews and light bites, perfect for a quick refuel.
New Vic Theatre
10 minutes' walk
A vibrant theatre showcasing a variety of performances, from drama to musicals, appealing to all audiences.
Cheeky Monkeys
20 minutes' walk
An entertainment center for children featuring play areas and activities, perfect for families looking for fun.
Getting around
City Centre
Newcastle-under-Lyme9 min
·
2300 ft
Airports
Manchester Airport (MAN)90 min
·
37.1
mi
Chester Hawarden Airport (CEG)104 min
·
43.0
mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP9.50 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
26
Reviews and Ratings
Feedback about Borough Arms Hotel from previous guests about their experience.
Review score
Based on 789 verified reviews
7.4/10
Very good
73%
Recommend
Breakfast
7.6/10
Cleanliness
7.9/10
Comfort
7.6/10
Facilities
7.3/10
Free Wi-Fi
7.9/10
Location
8.3/10
Paid Wi-Fi
5.8/10
Staff
8.8/10
Value for money
8.0/10
Pros
Spacious room
Comfortable bed
Friendly staff
Excellent breakfast
Free car park
Cons
Stained pillows
Dated bathroom
Noise issues
Guest reviews
based on 761 reviews
4.5/5
based on 2025 reviews
7.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Borough Arms Hotel
Is there parking available at the hotel, and can you provide the postcode?
10 October 2024
Yes, parking for up to 40 vehicles is available, and the postcode is ST5 1HX.
Is a cooked breakfast offered at the hotel?
12 November 2024
Yes, a cooked breakfast is served daily. It costs £9.50 and is available Monday to Friday from 7:00 AM to 9:00 AM, and on weekends from 8:00 AM to 10:00 AM.
What are the breakfast serving hours?
15 January 2025
Breakfast is available from 7:00 AM to 9:00 AM Monday to Friday, and from 8:00 AM to 10:00 AM on Saturdays and Sundays.
Are televisions included in the hotel rooms?
03 February 2025
Yes, all rooms are equipped with a TV.
Are the bathrooms in the rooms private?
17 March 2024
Yes, all rooms have en-suite bathrooms.
Is there a bus service that connects to Alton Towers?
28 April 2025
Yes, there is a bus service running daily from Hanley bus station to Alton Towers.
Is free parking available at the hotel and are the bathrooms in rooms private?
30 May 2025
Yes, there is free parking on-site, and all rooms have their own private bathrooms.
Can guests leave their vehicles parked at the hotel if staying overnight?
19 June 2024
Yes, guests can leave their cars on the premises while they stay.
What is the distance from the hotel to the Stoke-on-Trent railway station?
12 July 2024
The distance is approximately 3.5 kilometers, which will take around 10 minutes by car.
What types of beds are available in the hotel rooms?
24 August 2025
All rooms feature comfortable divan beds for a restful night's sleep.
Is real ale available at the hotel bar?
22 September 2024
Yes, real ale is served at the bar.
How can I request an annexe room when making a booking?
05 October 2024
To book an annexe room, please request it directly when making your reservation, as availability may vary.