What are the hours of operation for the swimming pool?
10 April 2024
The swimming pool is open daily from 12:00 to 19:00 for hotel guests from 15 June to 15 September.
75 photos
Hotel Puerta America, Madrid
161US$
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Key details
About the Hotel
Avenida America 41,
Madrid,
Spain,
28028,
Community of Madrid
- Near the entertainment district
Great
8.4
8.4
3.7
4.1
Loved by Hotel Puerta America guests
"The hotel is a genuinely interesting concept, with each floor designed by a different world-renowned architect."
"Room was nice and interesting; we also chose the hotel because of the "architectural" qualities it has."
"Every floor has a unique design, but without compromising convenience for "creativity"."
Location
Hotel Puerta America is situated in Madrid's cultural and institutional center, offering easy access to key locations. The hotel is just 20 minutes from
Rooms
The hotel offers a variety of thoughtfully designed rooms, each crafted by different architects, providing diverse aesthetics and comfort. With
Dining
Hotel Puerta America presents an on-site restaurant that specializes in
Business Facilities
The hotel includes
Wellness and Relaxation
Hotel Puerta America does not have a dedicated wellness spa but offers a relaxing atmosphere for unwinding after a busy day. The hotel features a
Highlights
Location: 20 minutes from Adolfo Suárez Madrid-Barajas Airport
Rooms: Over 200 uniquely designed rooms
Dining: Mediterranean cuisine with seasonal menus
Business: Meeting rooms equipped with the latest technology
“In my opinion, this hotel stands out with its commitment to striking design, evidenced by rooms crafted by different architects on each floor. While some past guest feedback mentioned minor upkeep issues, I believe the unique architectural vision and diverse dining, including the standout Observatory restaurant, create a compelling experience. It's a bold choice for those who prioritize avant-garde style and urban energy.”
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Select your room type
Hotel Puerta America offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Space Club by Zaha Hadid
2 persons
270 sq. feet
1 Double bed
Heating
Bathtub
room details
Junior Suite Executive Lounge Access
2 persons
485 sq. feet
1 King-size bed
Heating
Air conditioning
room details
Executive Suite Executive Lounge Access
2 persons
650 sq. feet
1 Double bed
Heating
Bathtub
room details
Deluxe Room
2 persons
270 sq. feet
1 Double bed
Heating
Air conditioning
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Hotel Puerta America offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Wake up service
Dining
- Restaurant
- Cafe
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Paid babysitting/ Child services
Spa & Leisure
- Sun terrace
- Garden area
Room features
- Heating
- Soundproofed rooms
- In-room desk
Bathroom
- Private bathroom
- Free toiletries
- Toilet
Media
- Cable/ Satellite television
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Dining Onsite
Hotel Puerta America offers a delightful array of dining experiences that blend modern ambiance with authentic Spanish and Mediterranean flavors. Guests can unwind in inviting settings that cater to diverse dietary needs while enjoying culinary creations that celebrate local ingredients and charming atmospheres.
The Observatory
Spanish
Ambiance
Modern, Romantic
Key Offerings
Enjoy exquisite seafood dishes surrounded by a stunning vertical garden, one of the largest in Europe, and sip cocktails at the spectacular marble bar. The wide glass windows create a captivating connection to Karrara Terrasse.
Reservation
Recommended
Thursday to Saturday, 20:30 - 23:30
Karrara Terrasse
Spanish
Ambiance
Family friendly, Modern
Key Offerings
Savor a delightful selection of Spanish dishes for lunch and dinner in a vibrant setting perfect for families. An inviting atmosphere awaits, making it an ideal spot for leisurely meals or casual gatherings.
Reservation
Not needed
Daily, 13:00 - 23:00
Lobby & Bistró
Mediterranean, Spanish
Ambiance
Family friendly, Modern
Key Offerings
Relish a variety of Mediterranean and Spanish dishes, with vegetarian, vegan, gluten-free, and dairy-free options available. This welcoming venue also serves high tea and cocktails, making it a vibrant hub throughout the day.
Reservation
Not specified
Lunch, Dinner, High tea, Cocktail hour; specific hours not listed
Hotel Puerta America Location
Avenida America 41,
Madrid,
Spain,
28028,
Community of Madrid
Map view
Avenida America 41,
Madrid,
Spain,
28028,
Community of Madrid
City landmarks
Football Stadium
Santiago Bernabeu Stadium
1.3
mi
Landmark
Calle Ponzano tapas
1.5
mi
Landmark
Plaza de Toros de Las Ventas
1.4
mi
Park
El Retiro Park
1.9
mi
Landmark
Parque del Retiro
1.9
mi
Museum
Prado National Museum
2.2
mi
Museum
Museo Sorolla
1.5
mi
Park
Berlin Park
1.0
mi
Museum
Museo Nacional Thyssen-Bornemisza
2.1
mi
Museum
Museo Lazaro Galdiano
1.0
mi
Public Building
Cybele Palace
1.9
mi
Square
Plaza Mayor
2.6
mi
Museum
Plaza de Cibeles
1.9
mi
Museum
Museo Nacional de Ciencias Naturales
1.5
mi
Museum
National Archaeological Museum
1.5
mi
Casino
Gran Via
2.3
mi
Square
Puerta del Sol
2.4
mi
Landmark
Museo Taurino de Madrid
1.2
mi
Palace
Royal Palace of Madrid
2.8
mi
Park
Parque del Oeste
3800 ft
Square
Plaza del Marques de Salamanca
1.2
mi
Landmark
Torrespana
1.4
mi
Square
Plaza de Colon
1.5
mi
Landmark
Edificio AGF
3700 ft
Landmark
Estatua a Jose Cubero "Yiyo"
3900 ft
Landmark
Palacio de Cristal
2.0
mi
Landmark
Community of Madrid Sports Centre
1.6
mi
Landmark
Barrio de Salamanca
1.2
mi
Gallery
Fundacion Juan March
1.7
mi
Nearby
Numero Numero 2 Esquina Con Avenida de America Numero 37 Calle Corazon de Maria
Torres Blancas
500 ft
Restaurants
Karrara Terrasse
200 ft
Avenida de America 41
El rincon dela Rodriguez
400 ft
Calle Corazon de Maria No 6
El Almacen
700 ft
Calle Corazon de Maria 43
Vila Brasil
1300 ft
1 Calle Puenteareas
Restaurante el Molino Viejo
700 ft
Calle Corazon de Maria 32
El Reblochon
1200 ft
Calle Clara del Rey 24
Lai Fusion Food
1400 ft
Clara del Rey
Explore Madrid
Explore Madrid
Santiago Bernabeu Stadium
25 minutes' walk
Famous home of Real Madrid, offers stadium tours revealing its impressive history and iconic trophies.
El Retiro Park
35 minutes walking
Large park ideal for a leisurely stroll, featuring beautiful gardens, a lake, and cultural events throughout the year.
National Archaeological Museum
30 minutes' walk
Showcases Spain's rich history with extensive artifacts. Free admission on select days makes it accessible.
Berlin Park
20 minutes' walk
Relaxing green space with playgrounds and walking paths, perfect for families or enjoying a quiet moment.
Karrara Terrasse
1 minute walking
Charming rooftop restaurant offering Mediterranean cuisine with stunning views. Reservations recommended.
El Almacen
3 minutes walking
Casual eatery featuring Spanish dishes with a modern twist. Great for families, with vegetarian options available.
Restaurante el Molino Viejo
3 minutes walking
Traditional Spanish restaurant serving local favorites in a cozy setting. Perfect for a relaxed dining experience.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at EUR 26 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 30 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2008
Number of floors:
14
Number of rooms:
315
Reviews and Ratings
Feedback about Hotel Puerta America from previous guests about their experience.
Show moreShow less
Pros
Spacious room
Professional staff
Unique design
Cons
Unwelcoming receptionists
Guest reviewsbased on 2317 reviews
Elijah from Israel
Single
Deluxe Room
4 nights in November 2025
|
Reviewed:February 13, 2026
9/10
Awesome artistic floor designs
clean roombuffet choiceshelpful staff
I found a very helpful staff that checked me in. My room was clean with design elements I liked. The breakfast buffet was great and offered many choices.
0 Helpful
Charlotte from United Kingdom
Couple
Space Club by Zaha Hadid
3 nights in November 2025
|
Reviewed:January 17, 2026
9.5/10
Nice Stay at Architecturally Unique Hotel
comfortable bedbig bathtubunique architecturerelaxing experience
I booked the Space Club by Zaha Hadid. It offered a comfortable, out-of-this-world experience. The bed was very comfortable and large. The bathtub was quite big and contributed to relaxation.
I noticed the room lacked sufficient electrical outlets. It was a minor inconvenience, especially when trying to charge multiple devices at once.
Rooms
9/10
My room's design included automated light and blind controls. The space featured a stylish desk and ample closet space. I also noticed that soundproofing created a quiet setting, free from street noise.
Facilities
10/10
The hotel features unique architectural design on every floor. Breakfast offered many rich and varied options. I found this place as one of the best hotels in terms of value for money that I have been to.
0 Helpful
|
Matthew from United Kingdom
Single
deluxe room
3 nights in August 2025
|
Reviewed:September 28, 2025
6/10
helpful staffworn furnitureblocked access
the staff was helpful and the location worked for my needs.
My room showed its age, and the bathroom wasn't great. The sink barely drained. some of the furniture looked pretty worn, and little details, were not attended to. also, the private events blocked access to some facilities for normal guests, that was frustrating.
0 Helpful
Marc-André from Canada
Couple
Deluxe Room
3 nights in August 2025
|
Reviewed:September 23, 2025
9.0/10
Unique Design with Minor Issues
professional staffspacious roomclean bathroomsound insulation
The staff were very professional. My room was very spacious. The bathroom was huge and very clean. The view overlooked clay tennis courts across the street.
I could hear other rooms close their door at night. This definitely bothered my sleep. More sound insulation would improve the experience.
Location
9/10
The hotel had very good location. The metro was very close. Uber service was also easy to use from this location because the hotel is right next to the highway.
Service
9/10
The availability of the staff was great. Staff were very friendly. It was easy to immediately access and book services at check-in including massage and dinner at the Observatory, a big PLUS.
0 Helpful
|
Questions of the users
About Hotel Puerta America
Are there any shuttle services available from the airport?
18 March 2024
No shuttle service is offered, but a private driver can be arranged starting at 35 euros, subject to availability.
Is there an additional cost for parking at the hotel?
22 May 2024
Yes, parking is available at a rate of 26 euros per night.
Can late check-out be accommodated for an early flight?
5 June 2024
Requesting a late check-out can be made upon arrival, though it depends on the hotel's occupancy at that time.
What is the maximum occupancy for a room if traveling with a child?
15 February 2025
For details regarding room occupancy for two adults and one child, direct contact with the hotel is recommended to explore the best available options.
Are there any rooms with balconies available?
30 July 2024
Unfortunately, none of the rooms feature balconies.
Is it possible to select a specific floor for a deluxe room reservation?
12 March 2025
Guests can express floor preferences at check-in, but exact availability cannot be guaranteed. The deluxe rooms are located from floors 2 to 11.
Are all rooms designated as non-smoking?
3 December 2024
Yes, all rooms adhere to a strict non-smoking policy and are equipped with comprehensive fire safety systems.
What is the process for selecting the pricing and categories when booking a room?
25 September 2024
During the reservation process, you select your travel dates, choose the room category, and specify the number of guests. Pricing should adjust accordingly without issues.
Is the area surrounding the hotel safe for evening walks?
17 November 2024
The neighborhood is generally regarded as safe for walking, including during nighttime hours.Next best alternative
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