Sheraton Centre Toronto Hotel, Toronto ➤ Reviews, Rooms & Prices 2026

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Sheraton Centre Toronto Hotel Skyline photo

Sheraton Centre Toronto Hotel Exterior photo

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Key details

About the Hotel

123 Queen Street West, Toronto, Canada, M5H 2M9

Steps from Nathan Phillips Square

Great

8.5

8.9

/10

4.2

4.0

Loved by Sheraton Centre Toronto Hotel guests

Central location
Quiet rooms
Friendly staff
Lovely Club Lounge

"The pool water was about 85° F and my son loved being able to swim from inside to outside in a chilly 22° F."

Honeybunny03 from United States

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"overall the hotel is comfortable and great localtion for a business trip plus the PATH is amazing"

Lucila from Argentina

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"Property was nice, beds very comfortable. Stayed in a pool room that had a balcony which was pleasant for sitting out."

Adam from United States

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Location

Sheraton Centre Toronto Hotel occupies a prime location in downtown Toronto, adjacent to Nathan Phillips Square. Just a short walk from major attractions such as the CN Tower and the Royal Ontario Museum, this hotel provides easy access to the city's vibrant cultural offerings. Guests benefit from close proximity to public transit options, facilitating seamless explorations of Toronto and surrounding areas.

Rooms

The hotel offers 1,372 guest rooms, each featuring floor-to-ceiling windows with city or courtyard views. Every room is equipped with plush Sheraton Signature Sleep Experience beds for enhanced comfort. Select accommodations include spacious suites with separate living areas and upgraded amenities.

Dining

Dining options include the award-winning Bistro on King, serving a menu inspired by local flavors. The hotel also features the Link Café, a casual spot for coffee and grab-and-go items. In-room dining is available, catering to guests looking for a comfortable dining experience within their rooms.

Wellness

The hotel's indoor heated pool provides a tranquil environment for lap swimming or leisurely relaxation. The Sheraton Fitness center is fully equipped, offering state-of-the-art exercise machines and free weights. Guests can also enjoy the outdoor terrace for fresh air and sunshine.

Business

With over 100,000 square feet of flexible meeting space, the hotel accommodates various events, from conferences to weddings. The grand ballroom is equipped with advanced audiovisual technology, making presentations seamless. A dedicated business center offers additional support for corporate travelers.

Highlights

Location: Adjacent to Nathan Phillips Square

Rooms: 1,372 guest rooms with city views

Dining: Award-winning Bistro on King

Wellness: Indoor heated pool & outdoor terrace

Business: Over 100,000 square feet of meeting space

“This hotel stands out with its prime downtown location, convenient access to shopping via the PATH network, and a rooftop pool that offers unparalleled city views; its blend of urban sophistication and practical amenities impressed me. The redesigned spaces and central location make it ideal for business and leisure, plus the eco-friendly efforts are a welcome bonus. I consider it a top choice.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.4/10Review score

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Highlights from guests

Guest ParkingEasy Access

Parking under City Hall offered convenient underground access to the hotel and the PATH system. It made arrivals so much easier.

Michael from Canada

Review on

DiningTasty Mac!

The new restaurant's mac and cheese was a winner. The chicken breast was also tender and flavorful. It exceeded my expectations!

Jessica from United States

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Sports & FitnessGreat Equipment!

The gym had all the necessary equipment and it was clean. A very enjoyable experience, and it wasn't crowded either.

Kenji from Japan

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Room FeaturesSpectacular View!

The city skyline view from the higher floors was amazing. It was nice to enjoy it from the room's large windows.

Chen from China

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Select your room type

Sheraton Centre Toronto Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite 1 King

2 persons

370 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Suite 1 King

2 persons

500 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Air conditioning

room details

Deluxe Suite 1 King

2 persons

500 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Air conditioning

room details

Superior Guest Room 1 King Pool View

2 persons

370 sq. feet

1 King-size bed

Pool view

Shower

Balcony

room details

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Facilities

Sheraton Centre Toronto Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.6/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Cycling

Services

Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Sauna

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At the Sheraton Centre Toronto Hotel, guests can indulge in a selection of vibrant dining options that reflect local flavors and modern culinary trends. With welcoming atmospheres and a range of dietary accommodations, each venue invites guests to experience authentic tastes and delightful moments in the heart of downtown Toronto.

Sheraton Centre Toronto Hotel Restaurant photo

Dual Citizen

American, Local

Ambiance

Family friendly, Modern

Key Offerings

Offering vegetarian, vegan, gluten-free, and dairy-free meal options, Dual Citizen provides a comprehensive dining experience for all dietary preferences. Enjoy the inviting atmosphere for breakfast, brunch, lunch, or dinner, perfectly suited for families and gatherings.

Reservation

Not needed

06:30 - 23:00 (Monday to Thursday), 06:30 - 00:00 (Friday, Saturday), 06:30 - 23:00 (Sunday)

43 Down

Local, International

Ambiance

Modern

Key Offerings

Explore a menu featuring local and international flavors with a strong emphasis on gluten-free options, all set in a chic ambiance. Ideal for an evening of culinary discovery, with a laid-back vibe perfect for a relaxed dinner after a day of exploration.

Reservation

Recommended

17:00 - 00:00 (Tuesday to Thursday), 17:00 - 01:00 (Friday, Saturday)

Sheraton Centre Toronto Hotel Location

123 Queen Street West, Toronto, Canada, M5H 2M9

Map view

123 Queen Street West, Toronto, Canada, M5H 2M9

City landmarks

Landmark

CN Tower

4600 ft

Aquarium

Ripley's Aquarium of Canada

4500 ft

Market

St. Lawrence Market

4600 ft

Museum

Royal Ontario Museum

1.2 mi

Baseball Stadium

Rogers Centre

5100 ft

Stadium

Hockey Hall of Fame

3200 ft

Gallery

Art Gallery of Ontario

3700 ft

Landmark

Harbourfront Centre

5200 ft

Landmark

Pro sports game

3800 ft

Landmark

Distillery historic district

1.3 mi

Square

Yonge-Dundas Square

2500 ft

Stadium

Scotiabank Arena

4100 ft

Public Building

Ontario Legislative Building

2400 ft

Landmark

Fort York National Historic Site

1.3 mi

Park

Allan Gardens

1.2 mi

Museum

Mac Kenzie House Historic

2800 ft

Museum

Bata Shoe Museum

1.4 mi

Landmark

The AGO, Art Gallery of Ontario

3400 ft

Mall

Brookfield Place

2300 ft

Museum

The Grange

3400 ft

Church

St Michael's Cathedral Basilica

2700 ft

Nearby

Shopping Area

CF Toronto Eaton Centre

1500 ft

Square

Nathan Phillips Square

800 ft

Public Building

Toronto City Hall

400 ft

Public Building

Osgoode Hall

400 ft

Monument

Campbell House Museum

900 ft

60 Queen St W

Old City Hall

900 ft

Museum

Textile Museum of Canada

1700 ft

Church

Church of the Holy Trinity

1900 ft

100 Queen St W

South African War Memorial

800 ft

Restaurants

The Keg

800 ft

165 York St

Osgoode Hall Restaurant

400 ft

Osgoode Hall 130 Queen St W

Quinn's Steakhouse

900 ft

96 Richmond St W Sheraton Centre

Tachi

800 ft

111 Richmond St W Assembly Chef's Hall

Little Khao

800 ft

111 Richmond St W Assembly Chef's Hall

BnB

800 ft

123 Queen Street West Sheraton Centre Hotel

Assembly Chef's Hall

1000 ft

111 Richmond St W

Little DaiLo

1000 ft

111 Richmond St W Unit 10

Love Chix

1000 ft

111 Richmond St W Inside Assembly Chef's Hall

Explore Toronto

Experience Toronto

CN Tower

17-minute walk

Iconic skyscraper known for panoramic views. Offers EdgeWalk, the world's highest full-circle walk, for thrill-seekers.

Ripley's Aquarium of Canada

17-minute walk

Vast aquatic exhibits showcase marine life. Family-friendly with touch pools and mesmerizing underwater tunnels.

St. Lawrence Market

17-minute walk

Historic market featuring local foods. Ideal for sampling artisanal goods and enjoying vibrant food stalls.

Toronto City Hall

2-minute walk

Unique architectural landmark with stunning design. Hosts public events and offers insight into Toronto's history.

Bike Rentals at Nathan Phillips Square

3-minute walk

Rent bikes for a thrilling ride around the downtown area. Perfect for exploring parks and the waterfront.

Yoga Classes

6-minute walk

Relaxation-focused yoga studios offer classes for all skill levels. Classes available in scenic settings nearby.

The Keg

3-minute walk

Casual steakhouse atmosphere with signature prime rib and seafood dishes. Reservations recommended for peak hours.

Osgoode Hall Restaurant

2-minute walk

Elegant dining space featuring Canadian cuisine. Known for fresh, local ingredients and a varied menu.

Scotiabank Arena

15-minute walk

Major sports and entertainment venue. Hosts concerts and games-check the schedule for exciting live events.

Hockey Hall of Fame

12-minute walk

Honorary museum detailing the history of hockey. Interactive exhibits and memorabilia bring the sport to life.

Getting around

City Centre

Toronto4 min · 1000 ft

Airports

Billy Bishop Toronto City (YTZ)6 min · 2.3 mi

Pearson (YYZ)44 min · 18.0 mi

Train

Toronto Union Station10 min · 2700 ft

Underground

Osgoode Subway3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at CAD 60 per day.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs CAD 15 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Portuguese, Chinese, Polish, Greek, Russian, Turkish, Arabic, Korean, Hindi, PanjabiÂ / Punjabi, Albanian, Tamil, Tagalog / Filipino, Ukrainian, Urdu, Vietnamese

Number of floors:

Number of rooms:

1372

Reviews and Ratings

Feedback about Sheraton Centre Toronto Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Guests often appreciate the Sheraton Centre Toronto Hotel for its excellent location, with amazing views and walkability to attractions like the skating rink. The rooms are commonly described as clean and comfortable. While the lobby makes a stunning first impression, some have found the breakfast system somewhat confusing, with limited assistance and extra charges for different options. the hotel's proximity to the PATH, Union Station, and many dining options, combined with comfortable beds, seems to provide a good experience for most visitors.

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Review score

Based on 1613 verified reviews

8.6/10

Great

86%

Recommend

Location

9.4/10

Breakfast

8.9/10

Paid Wi-Fi

7.8/10

Value for money

7.8/10

Pros

Central location

Comfy beds

Hospitable staff

Cons

Dated decor

based on 2506 reviews

4.5/5

John from United States

Family with children

Guest room 1 Queen

3 nights in October 2025

Reviewed:December 02, 2025

7/10

a decent stay

convenient locationfull equipmentsignificant noiselimited breakfast

the room included everything i needed, a queen bed and a desk. location was accessible to many attractions nearby. it provided great convenience for sightseeing.

the noise level was somewhat high, with sounds carrying from the hallway. this disturbance impacted my sleep quality. i found the breakfast options limited and not quite fresh.

0 Helpful

Thomas from Canada

Single

Guest room 1 King

4 nights in November 2025

Reviewed:November 20, 2025

6/10

cn tower viewplain roomchlorine water

the chap at reception upgraded my room i guess, and it had a cn tower view. the room included everything i needed. the pool seemed nice.

the internet wasn't great so if you aren't in their marriot bonvoy club don't hope to log in. for what you pay, the room is just plain. they want a $200 deposit if you even think about ordering room service. water tasted like chlorine.

0 Helpful

Paul from Canada

Guest room 1 Queen

3 nights in August 2025

Reviewed:October 18, 2025

7/10

convenient locationgym machinesdelicious burgerfire alarmbad pillowsflashing light

The location was convenient. A short walk led to Union Station. The gym had a large variety of machines. I ordered a delicious burger from room service. It arrived quickly.

The fire alarm went off at 2 a.m.! It took over an hour before it was resolved. Pillows were not very good. I had to cover a flashing light on the ceiling so I could sleep.

0 Helpful