Chelsea Hotel Toronto, Toronto ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

33 Gerrard Street West, Toronto, Canada, M5G1ZA

Near the city center

Great

8.1

/10

3.4

3.2

Loved by Chelsea Hotel Toronto guests

Friendly staff
Spacious rooms
Convenient location
Excellent service

"2nd Floor Kid Zone is awesome!"

Carolyn from Canada

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"The pool and fitness suite were overseeing a lovely view."

John from United Kingdom

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"The room was very clean and cozy."

Kimberly

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Amenities

Chelsea Hotel, Toronto offers a 130ft indoor Corkscrew Waterslide, making it a standout destination for family fun. The hotel has an adult-only Deck 27, featuring an indoor heated pool, sauna, and whirlpool with panoramic views of the Toronto skyline. Guests can also access Exert Fitness Centre, which includes cardio and strength training equipment, ensuring fitness options for all.

Rooms

Room configurations at the Chelsea Hotel range from 275 sq ft Chelsea Rooms to spacious 900 sq ft Executive Parlour Suites, accommodating various guest needs. Most rooms provide private balcony access, and there are suites designed for families with areas for children to play. All rooms include LCD flat-screen TVs and essential amenities for a comfortable stay.

Location

Located in downtown Toronto, the hotel offers easy access to major attractions, shopping, and dining, just steps away from the bustling city life. It is approximately a 30-minute drive from Pearson International Airport and around 10 minutes from Billy Bishop Toronto City Airport. Guests can also utilize Toronto's public transit system to explore the city efficiently.

Family-Friendly Features

The Family Fun Zone provides a wide range of activities for children, with art and crafts, a Kid Centre, and access to bunnies. Club 33 Teen Lounge offers vintage arcade games and Xbox One for older kids. Families can enjoy the indoor heated family pool allowing for relaxation and play.

Dining

Chelsea Hotel includes three on-site dining options, with market-driven cuisine at Market Garden. Guests can grab a bite to eat and drinks at the seasonal Chelsea Patio connected to Market Garden. The hotel offers a variety of dining experiences, including a deluxe breakfast buffet.

Highlights

Location: Downtown near attractions

Rooms: 275 sq ft Chelsea Rooms

Family Features: 130ft indoor Corkscrew Waterslide

Dining: Three on-site dining options

Wellness: Adult-only Deck 27 with indoor pool

Accessibility: Public transit access nearby

“This landmark hotel puts you in the heart of downtown Toronto without the inflated price tag. For families, the corkscrew waterslide and dedicated fun zone stand out, while adults can find their own space in the recreation area. I appreciate the commitment to sustainability, and the customizable catering options make it a solid choice for events.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.1/10Review score

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Highlights from guests

Children's AmenitiesKids' Paradise

The kids' zone had a cool pool slide, a fun playroom, and free face painting. My children had a blast!

Olivia from United States

Review on

Sports & FitnessActive Escape

I enjoyed both pools! The family zone pool with the slide and the quieter adult pool on the 27th floor.

Kenji from Japan

Review on

Room FeaturesCozy Comfort

My room was clean and comfortable. The bed was great after a long flight, with an iron for my clothes.

Rita from United Kingdom

Review on

DiningFoodie Find

So many food options nearby! I enjoyed lobby delivery and the restaurants just steps from the hotel doors.

Andrea from Canada

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Select your room type

Chelsea Hotel Toronto offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard King Room

2 persons

280 sq. feet

1 King-size bed

Heating

Bathtub

room details

Standard Queen Room

2 persons

280 sq. feet

1 King-size bed

Heating

Bathtub

room details

King Studio Sofa Bed

2 persons

360 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Heating

room details

Executive Double Room Two Double Beds

2 persons

315 sq. feet

2 Double beds

Shower

Coffee machine

room details

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Facilities

Chelsea Hotel Toronto offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.1/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Vending machines
Electric vehicle charging station

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Board games
Children's menu
Children's pool
Water slides
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Rooftop pool
Indoor swimming pool
Sun loungers
Sun terrace
Sauna
Steam room
Jacuzzi
Pool with view
Shallow end

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Chelsea Hotel Toronto offers a delightful tapestry of dining experiences, showcasing American and globally-inspired flavors in inviting settings. From hearty breakfasts to elegant cocktails, culinary exploration awaits in every vibrant venue.

Market Garden

American with vegan, gluten-free, and dairy-free options

Ambiance

Bright and welcoming atmosphere perfect for casual dining

Key Offerings

Savor a range of delicious dishes crafted to accommodate various dietary preferences across breakfast, lunch, and dinner.

Reservation

Not needed

Open for breakfast, lunch, and dinner; specific hours may vary.

Elm Street Bar & Lounge

Vegetarian, vegan, gluten-free, and dairy-free options

Ambiance

Chic lounge setting ideal for casual meet-ups or unwinding after a busy day

Key Offerings

Experience a diverse menu during breakfast, lunch, and dinner, plus an enticing cocktail hour that features an array of delightful drinks.

Reservation

Not needed

Open Monday to Sunday from 7 AM to midnight; hours vary by meal type.

T Bar

Casual dining with snacks and shareables, including curries and pizzas

Ambiance

Laid-back environment promoting social dining and sharing

Key Offerings

Indulge in an assortment of curries and pizzas, ideal for casual gatherings or quick bites.

Reservation

Not needed

Hours vary; check onsite for specific times.

Express|o Coffee and Wine Bar

Coffee and wine offerings

Ambiance

Cozy lobby setting near the Bay Street entrance, perfect for quick refreshments

Key Offerings

Enjoy a freshly brewed coffee or a fine glass of wine, ideal for a casual break.

Reservation

Not needed

Hours vary; check onsite for specific times.

Chelsea Hotel Toronto Location

33 Gerrard Street West, Toronto, Canada, M5G1ZA

Map view

33 Gerrard Street West, Toronto, Canada, M5G1ZA

City landmarks

Shopping Area

CF Toronto Eaton Centre

2600 ft

Landmark

CN Tower

1.5 mi

Aquarium

Ripley's Aquarium of Canada

1.5 mi

Museum

Royal Ontario Museum

1.0 mi

Market

St. Lawrence Market

1.1 mi

Square

Nathan Phillips Square

2900 ft

Stadium

Hockey Hall of Fame

5000 ft

Gallery

Art Gallery of Ontario

4200 ft

Baseball Stadium

Rogers Centre

1.6 mi

Museum

Casa Loma

1.9 mi

Public Building

Toronto City Hall

3100 ft

Landmark

Distillery historic district

1.3 mi

Landmark

Harbourfront Centre

1.4 mi

Park

Allan Gardens

3100 ft

Park

Queen's Park

2700 ft

Public Building

Osgoode Hall

3400 ft

Public Building

Ontario Legislative Building

2500 ft

Landmark

Pro sports game

1.2 mi

Museum

Mac Kenzie House Historic

2200 ft

Monument

Campbell House Museum

4100 ft

Museum

Bata Shoe Museum

1.3 mi

Museum

Textile Museum of Canada

2600 ft

Library

Toronto Public Library

5200 ft

Landmark

Old City Hall

2700 ft

Landmark

The AGO, Art Gallery of Ontario

4000 ft

Church

Church of the Holy Trinity

2300 ft

Church

St Michael's Cathedral Basilica

2900 ft

Museum

The Grange

4000 ft

Nearby

Square

Yonge-Dundas Square

1800 ft

University

University of Toronto

1700 ft

Restaurants

Market Garden and Espresso Coffee Bar

100 ft

33 Gerrard St W

Reds

500 ft

382 Yonge St Unit 6

Bangkok Garden Restaurant

1200 ft

18 Elm St Yonge & Dundas

The Queen and Beaver Public House

1100 ft

35 Elm St

Duke of Somerset

600 ft

655 Bay Street

Fresh Start Coffee Company

700 ft

655 Bay St F 14

Explore Toronto

CF Toronto Eaton Centre

10 minutes walking

A premier shopping destination with diverse retailers and stunning architecture, perfect for both serious shoppers and casual strollers.

Royal Ontario Museum

20 minutes walking

Canada's largest museum, showcasing art, culture, and nature, with unique exhibits for all ages and often free admission days.

St. Lawrence Market

20 minutes walking

A historic market with local food vendors, artisanal products, and fresh produce, ideal for culinary enthusiasts and casual shoppers.

Hockey Hall of Fame

19 minutes walking

A shrine to Canada's beloved sport, featuring interactive exhibits and memorabilia; a must-visit for hockey fans.

Biking at Hto Park

24 minutes drive

A beautiful waterfront park offering bike rentals; perfect for enjoying scenic views of Lake Ontario and the urban skyline.

Yoga at Allan Gardens

12 minutes walking

Relaxing yoga classes amidst lush greenery at this historic conservatory; suitable for all skill levels looking for tranquility.

Escape Rooms

5 minutes drive

Thrilling escape rooms for both families and friends, providing a unique team-building experience filled with puzzles and challenges.

Elephant & Castle

2 minutes walking

A vibrant British pub serving hearty classics with local craft beers; ideal for casual dining and group gatherings.

Bangkok Garden Restaurant

5 minutes walking

Authentic Thai cuisine in a comfortable setting, known for its flavorful dishes like pad thai and tom yum soup; vegetarian options available.

Duke's Refresher + Bar

3 minutes walking

A trendy spot with an eclectic menu featuring local ingredients and a relaxed atmosphere; reservations recommended on weekends.

Art Gallery of Ontario

16 minutes walking

Home to an impressive collection of art, the gallery hosts family-friendly events and exhibits from both Canadian and global artists.

Rogers Centre

30 minutes walking

A major sports and entertainment venue, hosting games and concerts; excellent for families and nightlife enthusiasts alike.

The Second City Toronto

5 minutes drive

Renowned improv and comedy club with shows featuring local talent; an entertaining night out suitable for all ages.

Getting around

City Centre

Toronto8 min · 2000 ft

Airports

Billy Bishop Toronto City (YTZ)7 min · 2.9 mi

Pearson (YYZ)45 min · 18.6 mi

Train

Union Station20 min · 1.0 mi

Underground

College Subway4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site at CAD 39 per day.

Internet

High-speed internet access is available in public areas for free.

Breakfast

You can start your day with a full breakfast, which costs CAD 33 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Dutch, Portuguese, Norwegian, Swedish, Danish, Hungarian, Romanian, Japanese, Chinese, Polish, Greek, Russian, Turkish, Arabic, Bulgarian, Korean, Hebrew, Welsh, Croatian, Icelandic, Laotian, Thai, Tagalog / Filipino, Vietnamese

Year renovated:

2011

Number of floors:

Number of rooms:

1604

Former name

Eaton Chelsea/Delta Chelsea Toronto

Reviews and Ratings

Feedback about Chelsea Hotel Toronto from previous guests about their experience.

Review summary

Based on recent reviews

Guests appreciate Chelsea Hotel Toronto's central location, finding it convenient for walking to entertainment, shopping, and restaurants near Yonge, Bay, and Elm Streets. The spacious rooms often include amenities such as a mini-fridge and some even offer full-size refrigerators and well-stocked kitchenettes with stovetops and microwaves. While some guests have noted that the style of the rooms could be improved, many find it to be a good value for the money, especially considering its proximity to attractions like Sankofa Square and the CN Tower.

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Review score

Based on 7631 verified reviews

8.1/10

Great

77%

Recommend

Location

9.1/10

Staff

8.7/10

Paid Wi-Fi

6.5/10

Breakfast

7.7/10

Pros

Excellent staff

Clean rooms

Good location

Comfortable beds

Efficient check-in

Cons

Expensive breakfast

Run-down building

Dated arcade

based on 8588 reviews

3.5/5

Martin from Germany

Single

Deluxe Queen Room

3 nights in October 2025

Reviewed:December 25, 2025

6/10

mixed feelings about this visit

helpful staffsticky floorsbathroom hairs

the staff were helpful .

the room was not clean to my liking. i found some hairs in the bathroom and the floors felt sticky. it was quite disappointing, honestly.

0 Helpful

Jacqueline from Canada

Family with children

deluxe queen room

3 nights in October 2025

Reviewed:December 24, 2025

9.2/10

consistent quality stay

convenient locationfriendly staffpayment system

The location was very convenient. I could easily walk to many restaurants and theaters. the staff was super friendly and accommodating! the hotel was clean, and the restaurant offered wonderful service and amazing gluten-free options.

The payment system did not accept our business cardswith a hassle with accounting. This inconvenience almost made me blacklist this place

Rooms

9/10

The beautiful queen room included two comfortable queen beds and ample space. Everything felt bright and clean. the room featured a small fridge and coffee maker, convenient for storing drinks.

Location

10/10

this location is perfect for exploring the city. it is close to shopping, dining, and many of the downtown theaters, so guests have easy access. i appreciated the easy access to public transport nearby.

Dining

9/10

The hotel restaurant provides a diverse menu. Wonderful service is provided. gluten-free options are available. This is a great choice for those with dietary restrictions. the hotel also has a small store and cafeteria on-site.

Service

10/10

The staff was very friendly and accommodating. They handled all requests quickly. check-in and check-out were easy, even with the number of people at the hotel! the team seemed committed to.

Facilities

8/10

The indoor pool area is open late. it features a waterslide. This is great for families. a play fort is available too. This provided additional entertainment for the little ones. It's a great fun for kids.

0 Helpful

Frederick from Germany

Family with children

Deluxe Queen Room

3 nights in November 2025

Reviewed:December 13, 2025

7/10

updated equipmentconvenient locationoutdated roomlow pressure

The fitness center was great with updated equipment. i also appreciated the convenient location near the eaton centre mall. It made shopping easy.

The room i had was somewhat outdated. It needed some refurbishment. i also found the water pressure in the sink quite low though the shower pressure was fine.

0 Helpful

Denis L from Canada

Family with children

Deluxe Queen Room

3 nights in November 2025

Reviewed:November 23, 2025

9.0/10

fantastic stay!

family poolentertainment optionluggage storagelong line

i really enjoyed the family pool, it was a great way to relax. my kids appreciated access to the kid's zone, where there were many entertainment options. luggage storage was helpful.

i found that the check-in line was surprisingly long, which caused some delay upon arrival.

Dining

9/10

elm st bar provided excellent dinner service, and the food was delicious. i liked the indoor eating options that were available, offering variety . the buffet market was also great, and offered many choices.

Facilities

8/10

the hotel included two pools and a hot tub, providing options for relaxation and recreation. a gym was available, offering opportunities to maintain fitness routines. there was also a store to buy snacks and drinks, convenient.

Service

10/10

the staff was helpful and offered assistance when needed. i found them to be very courteous . luggage storage was a good service, it was easy to use and convenient.

Rooms

9/10

the room was quite large and very clean. the rooms include useful amenities. i found my accommodations to be comfortable. special touches in the lobby, like complimentary popcorn, added to the cute atmosphere

0 Helpful

Walter from Germany

Family with children

Deluxe Double Room Two Double Beds

3 nights in August 2025

Reviewed:November 18, 2025

7/10

early check-inwater slideadults poolpeeling tubunscrewed plugempty tube

The staff let us check in earlier. We arrived at 10am, and the room was ready for us. This is a VERY busy hotel, but it has a water slide inside. There is a separate swimming pool just for adults too.

The tub was peeling. It needs some maintenance. The plug was unscrewed from the drain. It took me 20 minutes to fix it. I tried to give the kiddos a bubble bath but the body wash tube was empty. This was frustrating.

0 Helpful

Questions of the users

About Chelsea Hotel Toronto

Is smoking allowed on the balconies of the hotel?

10 January 2024

The hotel is a non-smoking property, and smoking is not permitted in any area, including balconies.

How can I arrange for a room with a balcony?

5 February 2024

For specific requests related to rooms with balconies, contacting the hotel directly is recommended for the best assistance.

Are there safes available in the rooms?

15 March 2024

Each room is equipped with a safe box for your convenience and security.

I'm interested in a longer stay; does your hotel provide a mini-fridge?

22 April 2024

While a request can be made for a mini-fridge, microwaves are not available due to power limitations in the rooms. All rooms feature a bathtub or shower.

What is the check-in time for the hotel?

8 May 2024

The check-in time is set for 3:00 PM.

Is there any fee for parking at the hotel?

17 June 2024

Parking is available at a rate of $39 plus taxes for the underground parking facilities, which allow unlimited in-and-out privileges.

Can I use a debit card for payment during my stay?

25 July 2024

Debit cards are accepted both for payments and deposits as long as a valid government-issued ID, such as a passport, is presented.

What are the dining options currently available at the hotel?

30 August 2024

In-room dining has been suspended, but meal options are available for pick-up/take-out from the Market Garden restaurant and express|o coffee and wine bar.

Are pets allowed at the hotel?

12 September 2024

Small to medium-sized dogs are welcome to stay at the hotel, with an additional pet fee charged per stay.

Does the hotel have a gym or fitness center available for guests?

21 October 2024

Yes, there is a fully equipped fitness center available for guests to use during their stay.