Hotel Royal Luzern, Lucerne ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Rigistrasse 22, Lucerne, Switzerland, 6006

Steps from Lake Lucerne

Great

8.3

8.4

/10

Loved by Hotel Royal Luzern guests

Beautiful view
Friendly staff
Clean rooms
Good value

"The location was absolutely superb and we had a room overlooking the lake that could not have been nicer."

Robert from United Kingdom

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"The Hotel Luzern is graciously appointed. Stained glass windows, marble steps."

Bob from United States

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"Amazing stay, great value for money and possible the best view of Luzern!"

Jing Jia

Location

Hotel Royal Luzern is situated on the shores of Lake Lucerne, offering picturesque vistas of surrounding mountains. Guests can access the historic center of Lucerne within a short walk, making it convenient for sightseeing. The hotel is also near the Swiss Transportation Museum and offers easy access to boat trips on the lake.

Dining

The hotel includes the Restaurant Opus, which serves a variety of seasonal specialties with local ingredients. Guests can choose from an extensive wine list that features Swiss wines. The terrace at the restaurant offers an outdoor dining experience with views of the lake.

Wellness

Hotel Royal Luzern offers a wellness area equipped with a sauna and a steam bath for relaxation. Fitness enthusiasts can utilize the hotel's well-maintained gym facilities. Additionally, guests may enjoy massages that are available upon request.

Rooms

Accommodations at Hotel Royal Luzern comprise 112 rooms, many with breathtaking views of Lake Lucerne and the mountains. Each room is equipped with modern amenities, including flatscreen TVs and minibars. Some rooms feature private balconies for guests to enjoy the beautiful scenery.

Business

The hotel is equipped with several meeting rooms that can cater to a variety of events and conferences. The largest meeting room can accommodate up to 120 participants, equipped with the latest technology for presentations. In addition, catering services are available for business meetings.

Highlights

Location: Shores of Lake Lucerne, short walk to historic center

Dining: Restaurant Opus with seasonal specialties

Wellness: Sauna and steam bath, massage services

Rooms: 112 rooms with breathtaking views

“What stands out is the rare combination of Victorian-era charm and Lucerne accessibility. I was particularly struck by the lake views from many rooms, a genuine highlight. Add to that the complimentary transport pass and it's clear the hotel prioritizes value.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.6/10Review score

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Highlights from guests

Room FeaturesLakeview Bliss

The room's large windows and balcony offered breathtaking views of the lake and mountains. It was hard to leave!

Emily Carter from United Kingdom

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DiningBreakfast Abundance

The breakfast had sufficient quantity. It was clean and pleasant. Peace at night and lake shore.

Jan Kowalski from Poland

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Guest ParkingHilltop Access

The hotel sits atop a hill, which could require strong legs if you have a lot of luggage without a car.

Hans Müller from Germany

Review on

Media & EntertainmentEurocup Fever

During Eurocup the games were on a very large screen, ready with the beer and wine!

Peter Johnson from Canada

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Select your room type

Hotel Royal Luzern offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

2 persons

165 sq. feet

2 Single beds

Shower

room details

Double Room Lake View

2 persons

195 sq. feet

2 Single beds

Lake view

Shower

room details

Triple Room

2 persons

240 sq. feet

3 Single beds

Shower

room details

Deluxe Double or Twin Room Lake View

2 persons

220 sq. feet

1 King-size bed

Lake view

Shower

room details

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Facilities

Hotel Royal Luzern offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.1/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
VIP check-in/ -out
Pets allowed
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Hiking

Services

Pet amenities available
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Spa & Leisure

Sun terrace

Room features

Heating
Terrace
Garden furniture

Media

Flat-screen TV

Hotel Royal Luzern Location

Rigistrasse 22, Lucerne, Switzerland, 6006

Map view

Rigistrasse 22, Lucerne, Switzerland, 6006

City landmarks

Bridge

Chapel Bridge

4600 ft

Square

Lion Monument

3900 ft

Museum

Swiss Museum of Transport

4300 ft

Event hall

Lucerne Culture and Congress Centre

5200 ft

Museum

Glacier Garden of Lucerne

4000 ft

Landmark

Jesuit Church

1.1 mi

Museum

Bourbaki Panorama

3400 ft

Landmark

Lake Lucerne

4300 ft

Museum

The Rosengart Collection

1.0 mi

Museum

Alpineum

3700 ft

Bridge

Spreuer Bridge

1.1 mi

Church

Church of St. Leodegar

2400 ft

Church

Franciscan Church

1.1 mi

Museum

Modern Art Museum

3300 ft

Mall

Nationalquai

2300 ft

Landmark

Matthauskirche

3300 ft

Landmark

Old Town Lucerne

4800 ft

Landmark

Museggmauer

5100 ft

Public Building

Town Hall

4200 ft

Square

Schwanenplatz

3400 ft

Landmark

Nadelwehr Luzern

4800 ft

Park

Inseli Park

1.2 mi

Landmark

Saint Peters Church

3600 ft

Square

Kornmarkt

4800 ft

Museum

Natur-Museum Luzern

1.0 mi

Museum

Richard Wagner Museum

1.0 mi

Landmark

The Nine Towers

1.0 mi

Beach

Lido

1.1 mi

Nearby

Casino

Grand Casino Luzern

1500 ft

Haldenstrasse 31

St Mark's Church

1700 ft

Restaurants

Coop Restaurant

3500 ft

Roessligasse 18-20 4. Stock / 4th floor

Gelateria dell' Alpi

3700 ft

Denkmalstrasse 11 Opposite The Lion Monument

Explore Lucerne

Local Highlights

Chapel Bridge

17 minutes walking

The iconic Chapel Bridge features charming wooden architecture and beautiful paintings, making it a must-see in Lucerne.

Lion Monument

14 minutes walking

This poignant sculpture commemorates Swiss Guards who died during the French Revolution, offering a moving tribute and stunning artistry.

Swiss Museum of Transport

16 minutes walking

An interactive museum dedicated to transportation in Switzerland, featuring exhibits on trains, planes, and automobiles for all ages.

Lucerne Culture and Congress Centre

19 minutes walking

A hub for cultural events, this modern venue hosts concerts, exhibitions, and congresses in a stunning lakeside setting.

Boat Tours on Lake Lucerne

16 minutes walking

Scenic boat tours offer breathtaking views of the Alps and charming lakeside villages. Perfect for relaxation and taking photos.

Hiking to Pilatus

10 minutes driving

Thrilling hikes to Pilatus provide stunning panoramic views. Various trails cater to all skill levels; guided tours available.

Wellness Spa Experiences

15 minutes walking

Nearby wellness spas offer relaxation with massages and sauna treatments, ideal for stress relief after a busy day.

Restaurant Felsenegg

10 minutes driving

Offers Swiss cuisine with a focus on fresh, local ingredients and stunning views of Lake Lucerne. Reservations recommended.

Coop Restaurant

13 minutes walking

A casual dining spot featuring Swiss and international dishes. Known for its friendly atmosphere and great value.

Gelateria dell' Alpi

14 minutes walking

Serving delicious gelato with a variety of flavors, this vibrant spot is perfect for a quick treat after exploring Lucerne.

Grand Casino Luzern

6 minutes walking

Elegant casino offering gaming, dining, and live entertainment. Great for adults looking for a fun night out with friends.

Lucerne Culture and Congress Centre

19 minutes walking

Hosts a variety of events, from concerts to theater performances, ensuring entertainment for all ages in a stunning venue.

Getting around

City Centre

Lucerne11 min · 3000 ft

Airports

Kloten (ZRH)102 min · 42.1 mi

Belp (BRN)187 min · 77.3 mi

Train

Lucerne Station15 min · 4000 ft

Bus

Bus stop5 min · 1400 ft

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Property information and rules

Check-in

from 15:00-21:30

Check-out

until 11 am

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of CHF 25 per person per day.

Pets

Pets are allowed on request.

Number of rooms:

Reviews and Ratings

Feedback about Hotel Royal Luzern from previous guests about their experience.

Review summary

Based on recent reviews

Hotel Royal Luzern is often praised for its location, offering beautiful lake views and being within walking distance of the town center, though some guests mention a climb involving stairs to reach the hotel. Many appreciate the spacious and clean rooms, some featuring balconies to better enjoy the vistas of Lake Luzern and Mount Pilatus, plus convenient amenities like complimentary water. The breakfast receives positive feedback for its variety, including items like salmon and eggs. While some found the room decor a bit dated, the overall consensus points to a comfortable and worthwhile stay.

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Review score

Based on 1290 verified reviews

8.1/10

Great

85%

Recommend

Staff

9.1/10

Comfort

8.7/10

Paid Wi-Fi

7.0/10

Value for money

8.0/10

Pros

Comfortable bed

Friendly staff

Lake view

Cons

Thin walls

Rosie from Australia

Couple

Double Room Lake View

3 nights in November 2025

Reviewed:January 24, 2026

8.7/10

Wonderful Stay with Excellent Service

excellent locationshort walkfriendly staffhelpful service

The location was excellent. It was just outside the busy center and a short walk to the lake. I especially appreciated the suggestions from the staff, including Haffi. The service stood out as amazing. Everyone was so friendly and helpful .

The hotel has no air conditioning.

Facilities

9/10

The hotel offered convenient bus service to the station, readily reachable via bus lines 6 and 8. a quick five-minute walk. The hotel also provides guests with a complimentary public transport pass and city-wide Wi-Fi access.

Rooms

9/10

My room had a wonderful view facing the lake, providing lovely scenery right from the window. I found the room to be very clean, and included a comfortable bed for restful sleep.

Dining

8/10

Breakfast featured many choices, with a good start to the day with a variety of options. I noticed music in the lobby during mornings and evenings with a good atmosphere and enhanced the dining experience.

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arthur from united kingdom

Couple

double room lake view

4 nights in November 2025

Reviewed:January 16, 2026

9.0/10

romantic lakeside escape

lake viewfree transportfriendly servicegreat charm

the location offered really good views of the lake and distant mountains. the bus stop near the hotel provided free transport into the city center. the front office manager, bangin salih, provided really good and friendly service throughout my stay. the hotel has great charm adding to the fin du siècle atmosphere.

the absence of tea or coffee facilities in the room was a slight inconvenience for morning relaxation.

Rooms

9/10

the double room lake view was very clean and the balcony offered a fine view. the room offered a peaceful space to relax and enjoy the landscape. the bed was comfortable offering rest.

Service

10/10

the staff was friendly providing valuable suggestions for local exploration. the check-in process included complimentary bus tickets. the reception staff were helpful with questions.

Location

9/10

the hotel sits just outside the busy city center with picturesque promenade access. frequent bus services are available for easy access. the proximity to the lake allowed for walks. it was easy to reach the town.

Facilities

8/10

the hotel has furniture and offers a classical experience. the hotel provides free bus tickets upon check-in for convenient travel. the atmosphere evokes a feeling of historical charm. the architecture adds the experience.

Dining

9/10

the breakfast buffet included great coffee with a variety of options. the dining room offers a beautiful setting for meals. i found the breakfast selection adequate and fulfilling. it was an ideal start to the day.

0 Helpful

jade from canada

Single

double room lake view

3 nights in November 2025

Reviewed:January 09, 2026

9.0/10

lake views and kind staff

excellent locationkind staffthoughtful provisionair conditioning

the hotel's location proved superb, with our room overlooking the tranquil lake. the staff were consistently kind and ready to assist. i found the provision of both still and sparkling water daily, alongside a coffee machine and tea bags, thoughtful. i certainly plan a return visit (hopefully soon!).

the hotel lacked air conditioning. it was a bit bothersome since the weather was unexpectedly warm. opening the doors brought in unwanted light (and mosquitoes!).

Dining

8/10

a breakfast buffet is available at extra cost. some food is available in the evening for a separate charge. i noted cold pizza and fries as options (however, i didn't try them).

Facilities

9/10

the hotel has complimentary travel on local buses. the bus stop is located nearby. this service makes traveling into the city center simple (especially without a car).

Service

10/10

the front office manager, bangin salih, offered really good service. he proved very responsive and informative. the staff were cute and genuinely kind (i felt at home).

Rooms

9/10

the room had both still and sparkling water. it included a coffee machine plus tea bags. the lake view was amazing (i loved waking up to it each morning).

0 Helpful

Reese from United States

Couple

Double Room Lake View

3 nights in November 2025

Reviewed:November 19, 2025

9/10

helpful staffscenic viewconvenient transport

The staff offered recommendations. Their insights. Public transport was easily accessible. The views from my balcony presented scenery.

The hill was a bit steep.

0 Helpful

Nicholas from United States

Couple

Double Room

3 nights in August 2025

Reviewed:October 11, 2025

6/10

Acceptable stay

helpful staffconvenient locationfree bus ticketsparking problemuncomfortable bedsingle bed

The staff were helpful. The location near a bus stop was convenient. The hotel provided free bus tickets upon arrival.

I found parking to be a problem. It was difficult to park near the hotel. The beds were not good. They was like single beds with tires.

0 Helpful

Taylor from United Kingdom

Single

double room

3 nights in August 2025

Reviewed:September 10, 2025

6/10

basic stay with some issues

steep hillno refrigerator

the location involves a steep hill. carrying luggage up it was challenging. i also found the lack of in-room amenities disappointing. there was no kettle or refrigerator in my room. this made it difficult to prepare simple refreshments.

0 Helpful

David from United Kingdom

Couple

Double Room Lake View

3 nights in June 2025

Reviewed:July 28, 2025

9.0/10

grateful stay

easy accesshelpful stafffree bus ticket

i found the location quite good with easy access to various attractions. The staff helped us promptly with our luggage and gave helpful directions. i got a free bus ticket upon arrival which was quite useful for getting around.

The breakfast selection seemed a bit limited. I wish there were more options available.

Dining

8/10

The hotel offers a breakfast service, including a buffet with standard options, but the selection is somewhat limited. There is a restaurant that provides lunch and dinner, with a menu that includes local cuisine. A bar on the premises serves drinks until late.

Facilities

9/10

It offers complimentary wi-fi throughout the building, accessible in both rooms and public areas.

Location

10/10

The hotel is a short distance from the train station, about a 15-minute walk. Several attractions are close. The transportation is quite convenient, with bus stops nearby. The area around has stores, a convenience that makes sightseeing very easy.

Service

9/10

The staff at the front desk offers check-in assistance and guidance on nearby attractions. Room service provides meals directly to the room on request. They offer luggage storage if arriving early and wanting to explore.

0 Helpful