Haldenstrasse 10,
Lucerne,
Switzerland,
6002,
Canton of Lucerne
-
Steps from the Old Town
Perfect
9.1
9.7
/10
4.6
4.7
/5
Loved by Mandarin Oriental Palace, Luzern guests
Lake views
Spacious rooms
Attentive staff
Delicious breakfast
"The room was really well designed and thoughtful; the Lake view from the window is amazing."
Hassan from United Arab Emirates
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"We found our lake front 2 room suite w/balcony on the 3rd floor to be a very practical and cozy size ."
alexofsb from United States
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"In addition to its usual amazing services, they also provided the water sports for us to enjoy in the beautiful Lake Lucerne."
Wenjia
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Amenities
Mandarin Oriental Palace, Luzern offers 91 spacious guest rooms and 23 premium suites that showcase breathtaking views of Lake Lucerne and the Swiss Alps. The hotel provides a state-of-the-art fitness centre by Life Fitness, along with a sauna and steam room designed for relaxation. Guests can also enjoy the luxury of SPA Bellefontaine, featuring private treatment rooms and a range of rejuvenating treatments.
Rooms
Each room at Mandarin Oriental Palace, Luzern is thoughtfully designed to blend Swiss heritage and contemporary style, providing guests with a serene escape. Among the standout options are the Panoramic Rooftop Terrace Suites, offering stunning 360-degree views from a large private terrace. The 135-square-metre Presidential Suite includes an oval living room and luxury amenities such as Icelandic Eiderdown duvets.
Location
The hotel's prime location on the shores of Lake Lucerne places it within a short stroll of the medieval old town, ensuring convenient access to cultural experiences and shopping. Guests are just a 15-minute walk from the KKL Luzern, known for its concert hall and cultural events. The serene surroundings also feature a tree-lined promenade and picturesque views of pleasure boats on the lake.
Dining
Dining options at Mandarin Oriental Palace, Luzern include four exceptional restaurants, each overseen by Executive Chef Gilad Peled. The Michelin-starred Colonnade showcases seasonal modern French cuisine, emphasizing local ingredients. The all-day dining venue MOzern serves a mix of Mediterranean dishes, including a signature Afternoon Tea with local produce and elegant pastries.
Wellness
The SPA Bellefontaine provides a tranquil retreat where guests can enjoy treatments inspired by Far Eastern rituals and the flora of the Swiss Alps. This wellness sanctuary includes a beauty and fitness salon, coupled with comprehensive wellness programs to support a holistic lifestyle. The hotel promotes self-care with dedicated areas for fitness and relaxation.
Highlights
Location: prime lakefront location
Rooms: 23 premium suites with breathtaking views
Dining: Michelin-starred Colonnade serving modern French cuisine
Wellness: SPA Bellefontaine with private treatment rooms
“Mandarin Oriental Palace, Luzern is a class act, in my opinion. From the stunning views of Lake Lucerne to the exceptional service, it's clear that every detail is thoughtfully considered. The award-winning dining and the spa's unique treatments inspired by the Far East elevate this hotel to one of the best.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Mandarin Oriental Palace, Luzern offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Mandarin Room
3 persons
2 Single beds or 1 Queen-size bed
room details
King Suite
4 persons
1 King-size bed
Lake view
room details
Suite
4 persons
1 King-size bed
Lake view
room details
Junior Suite Mobility accessible
3 persons
2 Single beds or 1 Queen-size bed
Lake view
room details
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Facilities
Mandarin Oriental Palace, Luzern offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
9.5/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Spa & Leisure
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
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Dining Onsite
Mandarin Oriental Palace, Luzern offers a delightful array of dining experiences that tantalize the palate and immerse guests in a tapestry of flavors. Whether savoring Mediterranean delicacies by the lakeside or enjoying Japanese artistry in an elegant setting, each venue encapsulates a unique culinary essence, complemented by stunning views and inviting atmospheres.
MOzern
International
Ambiance
Inviting and contemporary, guests can indulge in a relaxed atmosphere.
Key Offerings
Breakfast, lunch, and dinner served with seasonal ingredients for a diverse array of dishes.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.
Quai 10
Mediterranean
Ambiance
Al fresco dining overlooking the serene lake, perfect for basking in the sun.
Key Offerings
A delightful selection of Mediterranean dishes showcasing the vibrant flavors of the region.
Reservation
Recommended.
Open for lunch and dinner.
Minamo
Japanese
Ambiance
Sophisticated and tranquil, providing a serene dining experience with elegant interiors.
Key Offerings
An exquisite menu featuring traditional Japanese dishes and an artful presentation.
Reservation
Recommended.
Open for dinner from 18:30 to 22:30, Monday to Sunday.
Colonnade
French
Ambiance
Elegant and refined, perfect for intimate dinners and special celebrations.
Key Offerings
Dine on classic French cuisine amidst a sophisticated setting, especially enchanting during evening service.
Reservation
Recommended.
Open for dinner from 18:00 to 23:00, Wednesday to Saturday.
The Marlin
Seafood
Ambiance
Classy and contemporary, with a focus on the beauty of the lake and its surroundings.
Key Offerings
Lunch and dinner featuring a variety of fresh seafood options, complemented by seasonal flavors.
Reservation
Recommended.
Open for lunch and dinner.
Palace Bar & Living Room
Snacks and Pastries
Ambiance
A cozy and welcoming space to enjoy a relaxed afternoon or evening.
Key Offerings
Traditional afternoon tea complemented by a selection of snacks and exquisite pastries crafted in-house.
Reservation
Not needed.
Afternoon tea and snacks available throughout the day.
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Mandarin Oriental Palace, Luzern Location
Haldenstrasse 10,
Lucerne,
Switzerland,
6002,
Canton of Lucerne
Map view
Haldenstrasse 10,
Lucerne,
Switzerland,
6002,
Canton of Lucerne
City landmarks
Bridge
Chapel Bridge
3700 ft
Square
Lion Monument
2600 ft
Museum
Swiss Museum of Transport
4300 ft
Event hall
Lucerne Culture and Congress Centre
4400 ft
Museum
Glacier Garden of Lucerne
3100 ft
Landmark
Jesuit Church
4500 ft
Bridge
Spreuer Bridge
4900 ft
Museum
Bourbaki Panorama
2600 ft
Church
Franciscan Church
5000 ft
Landmark
Lake Lucerne
3400 ft
Museum
The Rosengart Collection
4600 ft
Museum
Alpineum
2800 ft
Museum
Modern Art Museum
2700 ft
Landmark
Old Town Lucerne
3900 ft
Landmark
Matthauskirche
2800 ft
Landmark
St Mark's Church
2900 ft
Museum
Natur-Museum Luzern
4900 ft
Landmark
Museggmauer
4700 ft
Public Building
Town Hall
3700 ft
Square
Schwanenplatz
2800 ft
Landmark
Nadelwehr Luzern
4300 ft
Landmark
Saint Peters Church
3000 ft
Park
Inseli Park
1.1
mi
Museum
Historisches Museum Luzern
4800 ft
Square
Kornmarkt
4000 ft
Landmark
The Nine Towers
4600 ft
Beach
Lido
1.1
mi
Mall
Nationalquai
1.3
mi
Nearby
Church
Church of St. Leodegar
1600 ft
Casino
Grand Casino Luzern
900 ft
Restaurants
Schweizerische Hotelfachschule
700 ft
Adligenswilerstrasse 22 6002 Luzern
Restaurant Olivo
800 ft
Haldenstrasse 6
Tivoli - Das Restaurant Am See
900 ft
Haldenstrasse 16A
China Shanghai 3
1100 ft
Haldenstrasse 23
National
2300 ft
Haldenstrasse 4 Grand Hotel National
Jialu National
1300 ft
Haldenstrasse 4 6006 Lucerne
Rebstock Restaurant
1900 ft
St.-Leodegar-Strasse 3 6006 Lucerne
Explore Lucerne
Explore Luzern
Top Attractions
Activities
Dining
Entertainment
Lion Monument
10 minutes' walk
A stunning sculpture honoring Swiss Guards, set in a serene park. Symbolizes bravery and is a must-see for history buffs.
Lake Lucerne
13 minutes' walk
A picturesque lake known for its scenic beauty, perfect for leisurely walks and stunning views of the surrounding mountains.
Chapel Bridge
14 minutes' walk
One of the oldest wooden bridges in Europe, famous for its beautiful paintings and historical significance, offering great photo opportunities.
Swiss Museum of Transport
5 minutes' drive
A fascinating museum showcasing Switzerland's transport history through interactive exhibits. Ideal for families and enthusiasts alike.
Pilatus Hiking Trail
35 minutes' drive
A thrilling hiking experience with stunning panoramic views. Suitable for both beginners and experienced hikers; rental services available.
Relaxation at Parkbad Kleinfeld
10 minutes' drive
A scenic park and swimming area perfect for relaxation. Offers facilities for sunbathing, swimming, and picnicking in a serene setting.
Tivoli - Das Restaurant Am See
4 minutes' walk
Offers international cuisine with beautiful lake views. Known for fresh seafood and vibrant atmosphere; reservations recommended.
China Shanghai 3
4 minutes' walk
Authentic Chinese cuisine in a casual setting. Known for flavorful dishes and ample vegetarian options, perfect for casual dining.
Restaurant Olivo
3 minutes' walk
A blend of Mediterranean flavors with a chic ambiance. Signature dishes include fresh pasta and local specialties; gluten-free options available.
Grand Casino Luzern
4 minutes' walk
Offers various gaming options in a stunning waterfront venue. Also hosts live events, making it perfect for nightlife enthusiasts.
Lucerne Culture and Congress Centre
5 minutes' drive
A dynamic venue for concerts, exhibitions, and conferences. Hosts a range of cultural events ideal for visitors of all ages.
Getting around
City Centre
Lucerne9 min
·
2300 ft
Airports
Kloten (ZRH)103 min
·
42.4
mi
Belp (BRN)187 min
·
77.3
mi
Train
Lucerne Station12 min
·
3300 ft
Bus
Bus stop5 min
·
1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at CHF 55 per day.
Internet
Wireless internet is available in the hotel rooms at CHF 15 per day.
Breakfast
The hotel offers a full breakfast at the price of CHF 50 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Number of floors:
6
Number of rooms:
133
Former name
mandarin oriental palace
Reviews and Ratings
Feedback about Mandarin Oriental Palace, Luzern from previous guests about their experience.
Review score
Based on 144 verified reviews
9.3/10
Perfect
91%
Recommend
Breakfast
8.3/10
Cleanliness
9.7/10
Comfort
9.6/10
Facilities
9.5/10
Free Wi-Fi
8.1/10
Location
9.7/10
Paid Wi-Fi
8.7/10
Staff
9.6/10
Value for money
8.6/10
Pros
Helpful staff
Magnificent view
Comfortable room
Cons
Hidden charges
Noisy wellness area
Dinner food price
Guest reviews
based on 0 reviews
4.5/5
based on 384 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Mandarin Oriental Palace, Luzern
Are there options for rooms that connect for families or groups traveling together?
10 November 2024
Yes, options are available for connecting rooms and suites, ideal for families or groups seeking togetherness.
What dining options can guests explore at the hotel?
15 December 2024
Four exceptional restaurants offer a variety of cuisines, including modern French and Mediterranean delights. More details can be found on the hotel's website.
Can a family with two adults and two children (ages 12 and 14) find suitable accommodation beyond a suite?
22 January 2025
Only the Lake View Suite can accommodate four guests comfortably; additional bedding cannot be arranged in standard rooms.
Is there a shuttle service available to the city center from the hotel?
5 March 2025
A shuttle service to the downtown city center is offered, available for a fee of CHF 30.00.
Does the hotel feature a sauna or steam bath for relaxation?
27 February 2025
Yes, the hotel includes a sauna and steam bath available for all guests in the spa area.
Can arrangements be made for transportation from Zurich Airport to the hotel?
20 April 2025
Yes, a transfer service from Zurich Airport can be arranged for guests requiring pickup.
Do all guest rooms have views of Lake Lucerne?
11 May 2025
All rooms, except for the Superior Rooms, provide beautiful views of Lake Lucerne.
Is there a complimentary pickup service from the Lucerne train station available for guests?
14 June 2025
Yes, guests can enjoy a pickup service from the Lucerne train station under certain conditions.
Can guests obtain any transportation discounts while exploring the city?
30 July 2025
A Visitor Card Lucerne is available, providing discounts on public transportation for hotel guests.
Are children allowed in the wellness area or spa facilities?
25 August 2025
Children are welcome in the wellness area starting at age 16, but the hotel does not have a swimming pool.
Do bathrooms in the guest rooms come equipped with jet sprays?
3 September 2025
Bathrooms are equipped with jet sprays for added convenience and comfort.