Premier Inn Hamburg City Klostertor, Hamburg ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

37 Hammerbrookstrasse, Hamburg, Germany, 20097

Near the Inner Alster Lake

Great

8.2

/10

4.3

3.8

Loved by Premier Inn Hamburg City Klostertor guests

Spacious rooms
Comfortable bed
Quiet area
Great location
Good staff

"The room was very comfortable and the bed was great."

Matthew from Germany

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"The bar and the lobby was nice and cosy."

Tuba from Turkey

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"The hotel is 5 minutes walk from both Berliner Tor and Hamerbrook train stations."

bluenosejock1 from United Kingdom

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Location

Premier Inn Hamburg City Klostertor is situated in Hamburg's city center, providing direct access to key attractions like the Hamburg Rathaus and Speicherstadt. The hotel is a short walk from the Hamburg Central Station, making it convenient for both local and international travel. Its central location allows guests to explore shopping, dining, and entertainment options just minutes away.

Rooms

The hotel offers 210 spacious guest rooms equipped with comfortable Hypnos beds, ensuring a restful night's sleep. Each room includes a flat-screen TV, air conditioning, and a well-designed workspace for professionals and leisure travelers alike. Family rooms are available, accommodating up to four people, featuring additional bedding for children.

Dining

The on-site Thyme Restaurant serves a complimentary continental breakfast each morning, offering an array of fresh and hot items. Guests can also enjoy a selection of international dishes and local favorites throughout the day. The hotel's bar provides a wide range of beverages and a relaxing environment to unwind after a day in the city.

Business Facilities

Premier Inn Hamburg City Klostertor includes meeting and event spaces equipped with modern audiovisual technology. These spaces cater to business travelers, providing a productive environment for meetings and conferences. High-speed internet access is available throughout the hotel to accommodate all business needs.

Family Amenities

The hotel welcomes families and offers amenities such as kid-friendly menus and family rooms tailored to accommodate everyone. Younger guests can enjoy activities designed just for them, ensuring a fun stay. The hotel's prime location allows easy access to family attractions, making it a convenient base for exploring Hamburg.

Highlights

Location: City center, near Hamburg Rathaus

Rooms: 210 spacious guest rooms

Dining: Thyme Restaurant, continental breakfast

Business: Meeting and event spaces

“Premier Inn Hamburg City Klostertor impresses with its location and modern comfort. The soundproofed rooms are a real asset, ensuring a peaceful stay. I especially like the blend of accessibility to Hamburg's attractions with the hotel's own inviting lounge and bar.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.0/10Review score

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Highlights from guests

Room FeaturesMood Enhancer

The room featured a cool 'mood light' by the bed. It added a nice touch for relaxing in the evening.

Jake from Australia

Review on

BedroomSleep sanctuary

Blackout curtains made for great sleep. The beds were super comfy, with plenty of bedding and pillow choices.

Alice from Canada

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DiningFantastic breakfast

Breakfast was amazing! I added it to my stay and it was well worth it.

Carlos from Spain

Review on

BathroomRainfall shower

The bathroom had a rainfall shower. Body wash, hand wash and many towels were supplied in the bathroom.

Ingrid from Sweden

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Select your room type

Premier Inn Hamburg City Klostertor offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Quadruple Room

4 persons

Sleeping arrangements for 4 persons

room details

Standard Triple Room

3 persons

Sleeping arrangements for 3 persons

room details

Superior Double Room

2 persons

1 Double bed

Coffee machine

room details

Twin Room Disability Access

2 persons

2 Single beds

room details

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Price and Room Availability Calendar

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Facilities

Premier Inn Hamburg City Klostertor offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.3/10Review score

General

Free Wi-Fi in public areas
Parking
24-hour reception
No pets allowed
Luggage storage
Lift

Guest Parking

Electric kettle

Dining

Restaurant

Room features

Air conditioning
Heating
Tea and coffee facilities
Ironing facilities

Self-catering

Electric kettle

Premier Inn Hamburg City Klostertor Location

37 Hammerbrookstrasse, Hamburg, Germany, 20097

Map view

37 Hammerbrookstrasse, Hamburg, Germany, 20097

City landmarks

Landmark

Miniatur Wunderland

1.4 mi

Museum

Museum of Art and Crafts Hamburg

3600 ft

Museum

Hamburger Kunsthalle

1.1 mi

Gallery

Sprachzylinder

4100 ft

Landmark

Speicherstadt and Chilehaus with Kontorhaus District

1.0 mi

Museum

Internationales Maritimes Museum Hamburg

1.2 mi

Event hall

Elbphilharmonie Hamburg

1.6 mi

Church

St. Peter's Church

1.2 mi

Church

St. Catherine's Church

1.1 mi

Landmark

Dialog in the Dark

5200 ft

Square

Jungfernstieg

1.3 mi

Mall

Town Hall

1.4 mi

Landmark

CHOCOVERSUM Chocolate Museum

5200 ft

Landmark

Prototyp

1.1 mi

Landmark

St Nikolai Memorial

1.3 mi

Landmark

Cremon

4800 ft

Landmark

Moenckebergstrasse Shopping

5200 ft

Landmark

HafenCity

1.3 mi

Landmark

Monckebergbrunnen

4700 ft

Church

St. Michael's Church

1.8 mi

Church

Hauptkirche St. Jacobi

1.0 mi

Landmark

Domkirche St. Marien

3500 ft

Landmark

Hamburg Dungeon

1.4 mi

Landmark

Alte Post

1.3 mi

Museum

Bucerius Kunst Forum

1.3 mi

Landmark

Hamburg Stock Exchange

1.3 mi

Train Station

Hamburg Hauptbahnhof

3400 ft

Shopping Area

Europa Passage

1.3 mi

Landmark

Monckebergstrasse

1.2 mi

Nearby

Nordkanalstrasse 51

Mindways

1100 ft

Restaurants

Fraulein Fritz

2100 ft

Lindenstr. 21

Thai & indisches Restaurant Curry Lounge

3000 ft

Steindamm 79 U1 Bahnhof Lohmühlen Straße

Casa Mira

3100 ft

Lange Reihe 1-5

Lades

2800 ft

Steindamm 70

Back-Lava

3000 ft

Steindamm 62

Kabul-Afghanische Spezialitaten

3000 ft

Steindamm 53

Momo

3100 ft

Steindamm 52

Yummies Deli

2900 ft

Steindamm 55 Kreuzung Danzigerstr

Pho Duc

3500 ft

Steindamm 103

Explore Hamburg

Local Highlights Near Premier Inn Hamburg City Klostertor

Museum of Art and Crafts Hamburg

14 minutes' walk

Art and design exhibits spanning centuries, with special collections and free admission days. A must for art lovers.

Miniatur Wunderland

25 minutes' walk

Famous miniature model railway with detailed landscapes. Interactive exhibits and family-friendly atmosphere enhance the experience.

St. Peter's Church

25 minutes' walk

Gothic architecture and stunning views from its tower make this church an iconic Hamburg landmark, offering history and beauty.

Speicherstadt and Chilehaus

20 minutes' walk

Historic warehouse district and unique architecture along with waterfront views, creating a picturesque setting for leisurely walks.

Mindways

4 minutes' walk

Interactive escape room experience. Great for groups and thrill-seekers; booking ahead recommended for peak times.

Planten un Blomen Park

29 minutes' walk

Beautiful park with botanical gardens and water light shows. Perfect for rejuvenating strolls or family picnics.

Fraulein Fritz

8 minutes' walk

Charming atmosphere serving traditional German dishes with modern twists. Reservations recommended on weekends.

Casa Mira

12 minutes' walk

Popular for its authentic Italian cuisine, cozy vibe and wood-fired pizzas. Great for families and casual dining.

Elbphilharmonie Hamburg

30 minutes' walk

Architectural marvel with world-class concerts. Offers guided tours showcasing stunning views of the city and harbor.

Dialog in the Dark

20 minutes' walk

Unique auditory experience presenting life without sight. Ideal for families and educational groups seeking a different perspective.

Getting around

City Centre

Hamburg24 min · 1.2 mi

Airports

Hamburg (HAM)17 min · 7.0 mi

Hamburg Finkenwerder (XFW)33 min · 13.3 mi

Train

Hamburg Central Bus Station10 min · 2700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of EUR 17.90 per person per day.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about Premier Inn Hamburg City Klostertor from previous guests about their experience.

Review summary

Based on recent reviews

The Premier Inn Hamburg City Klostertor offers a modern and clean experience, with many guests highlighting the comfortable beds and well-equipped rooms, some of which feature kettles. Its location provides convenient access to transport links, including the S-Bahn station, making it easy to reach both the main train station and attractions like Berliner Tor. The breakfast is often described as rich and satisfying, although some guests have mentioned occasional noise from the nearby train line. An underground garage is available, which is useful as parking spaces are limited in the area.

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Review score

Based on 2176 verified reviews

8.0/10

Great

88%

Recommend

Staff

8.6/10

Cleanliness

8.5/10

Paid Wi-Fi

6.1/10

Location

8.0/10

Pros

Helpful staff

Clean hotel

Happy hour

Cons

Broken heating

harold from united kingdom

Single

standard double room

3 nights in October 2025

Reviewed:January 01, 2026

7/10

public transportdelicious breakfastwarm temperatureunexpected knock

The location is quite good, with public transport easily accessible. i found the breakfast to be really delicious. It offered plenty of choices.

the room temperature was too warm, and i couldn't adjust it. also, a cleaner disturbed us on the last morning, knocking on the door unexpectedly.

0 Helpful

Reese from United States

Single

Standard Double Room

3 nights in November 2025

Reviewed:December 28, 2025

9/10

clean roombeautiful lightingcomfy bed

The room was clean and neat. I appreciated that. beautiful lighting existed in the room. the bed was also very comfy. sos buttons were available everywhere, for emergencies. They provided extra safety.

the lack of a refrigerator in the room was a slight inconvenience. it would have been useful.

0 Helpful

ross from united states

Single

standard double room

3 nights in October 2025

Reviewed:December 26, 2025

6/10

mixed feelings about this stay

good breakfastwarm roomlanguage barrier

the breakfast was good enough.

The room was too warm. I couldn't adjust the temperature. the thermostat indicated the temperature was controlled externally, frustrating. also, someone knocked on my door early in the morning, seemingly to clean, but they didn't speak english.

0 Helpful

Frederick from Germany

Single

Standard Double Room

4 nights in November 2025

Reviewed:December 24, 2025

6/10

Adequate Stay Near Train Station

convenient locationclean roomgood breakfasttrain noisewarm temperaturemissing slippers

The hotel's location near the train station proved convenient. The room was acceptably clean upon arrival. I found the breakfast to be quite satisfactory. The shower was also good.

My room faced the train line, and the noise was constant and quite disruptive throughout the night. The room temperature was too warm and I could not adjust it. I also noticed there were no bathroom slippers.

0 Helpful

sophia from germany

Family with children

standard double room

3 nights in November 2025

Reviewed:December 07, 2025

9.0/10

a good escape

good breakfastconvenient locationcomfortable bedspeaceful nights

The breakfast had a good variety. the location is wonderful, near the center and the train station is conveniently in front. our room was clean and tastefully furnished with beds that were very comfortable. It seemed like a haven. i appreciated the soundproofing. It.

one very small issue we experienced was a slight noise from the nearby train line, especially noticeable during quiet hours.

Service

9/10

The staff members were friendly and helpful, always ready to assist. I felt very welcome. they ensured i had a smooth and enjoyable experience, addressing all my questions efficiently.

Dining

9/10

Breakfast was a highlight, offering various options to start the day well. fresh ingredients and regularly replenished items contributed to a satisfying morning meal. It definitely set a positive tone.

Location

9/10

The hotel is close to the central train station. many attractions were within walking distance, a bonus for exploring the area. Nearby shopping options added to the ease.

Facilities

9/10

The hotel offers luggage storage. We used it when our flight was later than check-out time. the premises were clean and well-kept, reflecting attention to detail. It added a sense of calm.

0 Helpful

Christina from Greece

Couple

Standard Double Room

3 nights in June 2025

Reviewed:July 09, 2025

8.7/10

A Romantic Getaway!

stylish roomclose metrofree parking

The room was comfortable and stylish! It was very close to the metro, maybe a 5-minute walk. The city center seemed quite close. I think it was only 2-3 stops by metro. I found free street parking nearby. The hotel also has its own parking lot.

The staff was not very friendly, and upon approach to check in, neither of the 2 staff members acknowledged us, no smile and no welcome.

Rooms

9/10

The room was clean and tidy! The bed was genuinely comfortable. It reminded me of sleeping on a cloud. The quiet environment really helped me relax. It was a very peaceful experience. Everything worked as it should.

Service

8/10

The staff seemed professional, clear, and helpful without wasting time! I appreciated their efficiency and attentiveness. They answered all my questions promptly and seemed eager to assist, and that really made a difference. I felt well taken care of.

Dining

9/10

Breakfast offered a good range of options! I noticed choices for sweet, non-sweet, and vegetarian preferences. The selections seemed varied and thoughtfully prepared. I appreciated the effort. I think anyone could find something satisfying there.

0 Helpful