Park Plaza Cardiff, Cardiff ➤ Reviews, Rooms & Prices 2026

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Park Plaza Cardiff Hotel Restaurant photo

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Key details

About the Hotel

Greyfriars Rd, Cardiff, United Kingdom, CF10 3AL

Close to Cardiff Castle

Great

8.4

8.5

/10

4.5

4.1

Loved by Park Plaza Cardiff Hotel guests

Helpful staff
Spotlessly clean bar
Great location
Fantastic beds
Large bathroom
Relaxed atmosphere

"The pool, gym, jacuzzi and steam room were a great way to relax and were included in our stay."

Dreamboat from United Kingdom

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"Spa treatments were lovely, the best massage I've had."

Abbie W from United Kingdom

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"Breakfast is one of the best I've had and not to be missed"

Linda

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Accommodations

Park Plaza Cardiff provides 129 stylish guest rooms, including Superior, Executive, Junior Suites, and Suites. All rooms feature air conditioning and access to complimentary Wi-Fi, ensuring a comfortable stay for every guest. Upgrades are available to Junior Suites and Suites, which offer enhanced space and amenities.

Wellness

The Laguna Health Club & Spa offers a range of spa treatments starting from 50 minutes, providing an opportunity for relaxation and rejuvenation. The 20-meter stainless steel swimming pool is treated with UV filters and chlorine, prioritizing cleanliness and safety. A spa bath and steam room complement the pool area, creating an oasis for guests.

Dining

Laguna Kitchen and Bar presents an A La Carte menu alongside a wide variety of Afternoon Teas to suit different tastes. Outdoor dining on the Laguna Terrace is available daily, allowing guests to enjoy their meals in pleasant settings. The hotel's commitment to culinary diversity is backed by chefs who craft exciting menus tailored to dietary preferences.

Meetings & Events

With 11 versatile conference and function rooms, Park Plaza Cardiff specializes in hosting meetings and events of all sizes. The Plaza Suite, covering 217 m², accommodates up to 160 guests in theatre-style seating. Each room is equipped with audiovisual technologies and natural daylight, enhancing the meeting experience.

Location & Accessibility

Located in Cardiff, the hotel is surrounded by cultural and recreational attractions, giving guests access to the city's vibrant life. Accessible room types are available to cater to all guests, ensuring inclusivity throughout the hotel. Parking solutions are nearby for those traveling by car.

Highlights

Accommodations: 129 stylish air conditioned guestrooms

Wellness: Laguna Health Club & Spa

Dining: Laguna Kitchen and Bar

Meetings: 11 conference and function rooms

Location: nearby car parks

“I was impressed by this hotel's commitment to blending luxury with local Welsh elements, particularly in its dining. The central location is a major plus, placing guests within easy reach of Cardiff's main attractions, though some may find the bar's public access less exclusive than expected. With its award-winning spa, the hotel aims for a high standard, though I noted that some facilities require extra fees.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.1/10Review score

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Highlights from guests

Spa & LeisurePool Relaxation

The pool area includes loungers for reading. It's fabulous for unwinding during a storm. A great spa!

Olivia from Canada

Review on

DiningSpectacular Food

Breakfast was lovely, with many choices. The restaurant offers beautiful, well-prepared food. Dinner was gorgeous!

Jake from Australia

Review on

BedroomComfy and Quiet

My room had a comfortable bed. It was also very quiet, and I couldn't hear other guests.

Ingrid from Sweden

Review on

Guest ParkingEasy Parking

The hotel is easy to reach, with parking just opposite. Discount available at reception.

Noah from United Kingdom

Review on

View all

Select your room type

Park Plaza Cardiff Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Room

2 persons

420 sq. feet

1 King-size bed

Shower

Heating

room details

Superior Room

2 persons

295 sq. feet

1 King-size bed

Shower

Heating

room details

Superior Room Tree Lined View

2 persons

345 sq. feet

1 Double bed

Shower

Heating

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Park Plaza Cardiff Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.6/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Indoor swimming pool
Sun loungers
Spa & wellness centre
Steam room
Massage
Shallow end

Room features

Air conditioning
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Park Plaza Cardiff, dining is a delightful journey through elevated British cuisine in a warm, inviting setting. Guests can indulge in vibrant flavors and thoughtful presentations, whether enjoying a hearty breakfast or an elegant dinner, all within easy reach of the city's main attractions.

Laguna Kitchen & Bar

British

Ambiance

A cozy and contemporary space, perfect for relaxing while enjoying a meal, where the echoes of distant church bells provide a charming backdrop.

Key Offerings

Highlighting local ingredients, the menu features an array of choices from a hearty brunch and unique pre-match three-course set menu to post-match curries. Breakfast includes an inviting selection of warm items and a continental buffet with fresh pastries and Welsh yoghurts.

Reservation

Recommended for dinner, especially during weekends.

Monday to Friday: 07:00 - 10:00 & 17:30 - 22:00; Saturday: 07:30 - 10:30 & 17:30 - 22:00; Sunday: 07:30 - 10:30 & 12:00 - 21:00.

Park Plaza Cardiff Hotel Location

Greyfriars Rd, Cardiff, United Kingdom, CF10 3AL

Map view

Greyfriars Rd, Cardiff, United Kingdom, CF10 3AL

City landmarks

Landmark

Principality Stadium

3100 ft

Museum

National Museum Cardiff

4600 ft

Stadium

Motorpoint Arena Cardiff

2500 ft

Park

Bute Park

1.7 mi

Landmark

Cardiff Bay

1.5 mi

Mall

St David's Dewi Sant

2500 ft

Landmark

Wales National Ice Rink

3000 ft

Market

Cardiff Market

2100 ft

Church

The City Parish of St John the Baptist

2100 ft

Museum

Techniquest

1.5 mi

University

Cardiff University

2300 ft

Museum

Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle

2100 ft

Landmark

Royal Welsh College of Music and Drama

2100 ft

Landmark

BT Sport Cardiff Arms Park

2200 ft

Landmark

Tramshed Cardiff

3900 ft

Landmark

Castle Emporium

2400 ft

Public Building

Mansion House

3300 ft

Nearby

Cardiff Castle Grounds

Cardiff Castle

1800 ft

Church

St David's Metropolitan Cathedral

1400 ft

Shopping Area

Capitol Shopping Centre

1200 ft

Public Building

City Hall

1100 ft

Art object

Animal Wall

1900 ft

Museum

Museum of Cardiff

1700 ft

Gallery

Martin Tinney Gallery

1400 ft

Mall

Duke Street Arcade

1400 ft

Gallery

Kooywood Gallery

1800 ft

Mall

High Street Arcade

1800 ft

Shopping Area

Castle Quarter Arcade

1900 ft

11 St David's Way St David's - Dewi Sant

Statue of Sir Gareth Edwards

2000 ft

Avengers S.T.A.T.I.O.N. Cardiff

1900 ft

Restaurants

Laguna Kitchen & Bar

900 ft

Greyfriars Road Park Plaza Cardiff

Tiger Tiger

500 ft

Greyfriars Road The Friary

Giovanni's in Park Place

400 ft

7-8 Park Place

Henry's Cafe Bar

600 ft

Park Chambers Park Place Park Place

Revolucion De Cuba

700 ft

The Friary

Steinbeck & Shaw

400 ft

Greyfriars Road

Bellini's Italiano Park Place

600 ft

1 Park Place City Centre

Slug & Lettuce

600 ft

The Friary Centre

Grey

900 ft

Kingsway

Oddsocks Bar & Kitchen

700 ft

1 Park Place

The Metropole Lounge

800 ft

Kingsway Hilton Cardiff

Explore Cardiff

Cardiff Castle

7 minutes' walk

Historic Cardiff Castle features medieval architecture and lush gardens, perfect for families and history buffs.

National Museum Cardiff

18 minutes' walk

A treasure trove of art and natural history, featuring free admission and guided tours, ideal for culture enthusiasts.

Principality Stadium

12 minutes' walk

Home to thrilling rugby matches, this iconic stadium offers tours and is a must-visit for sports fans.

Biking in Bute Park

35 minutes' walk

Enjoy biking along scenic trails in Bute Park, with bike rentals available nearby. Perfect for outdoor lovers.

Relaxation at a local Spa

5 minutes' drive

Unwind at a nearby spa offering various treatments, perfect for relaxation after a busy day.

Laguna Kitchen & Bar

4 minutes' walk

Stylish dining space serving Welsh cuisine with a contemporary twist. Reservations recommended for peak hours.

Henry's Cafe Bar

2 minutes' walk

Casual atmosphere with a varied menu that caters to all diets. Notable for its hearty breakfasts and light lunches.

Motorpoint Arena Cardiff

10 minutes' walk

Hosts concerts and events throughout the year, ideal for families and entertainment seekers alike.

Tramshed Cardiff

15 minutes' walk

A vibrant venue for live music and events, catering to all ages with a lively atmosphere.

Getting around

City Centre

Cardiff5 min · 1400 ft

Airports

Cardiff (CWL)41 min · 17.0 mi

Bristol (BRS)113 min · 46.6 mi

Train

Cardiff Queen Street Railway Station6 min · 1700 ft

Cathays Train Station9 min · 2300 ft

Bus

Bus stop3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of GBP17.95 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, French, Spanish

Year renovated:

2007

Number of floors:

Number of rooms:

118

Reviews and Ratings

Feedback about Park Plaza Cardiff Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the spacious and clean rooms, including Executive Rooms and Suites, with comfortable beds and, in some cases, nice seating areas. The hotel's location is ideal, convenient to Cardiff Castle, the city center, and Queen Street train station, though some guests have noted noise from nearby clubs. A highlight for many is the excellent breakfast, with a wide variety of options, including fresh fruit, pastries. and both continental and English buffet selections; furthermore, some rooms come with VIP extras upon arrival.

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Review score

Based on 2081 verified reviews

8.0/10

Great

79%

Recommend

Location

9.1/10

Cleanliness

8.9/10

Paid Wi-Fi

6.2/10

Value for money

8.2/10

Pros

Good location

Comfortable room

Helpful staff

Good breakfast

Clean public areas

Cons

Unreasonable music

Dusty carpets

based on 2930 reviews

4.5/5

Daniel from United Kingdom

Couple

Superior Room

3 nights in November 2025

Reviewed:January 20, 2026

6/10

Average Stay with a Few Issues

cramped roomlimited equipment

The room felt quite cramped, and honestly, the view was disappointing. I had expected something better for the price. The gym was REALLY small. It only had a couple of treadmills and some free weights. Trying to get a workout in was frustrating due to the limited space and equipment.

0 Helpful

Jason from United Kingdom

Couple

Executive Room

3 nights in November 2025

Reviewed:December 13, 2025

9/10

spacious roomfresh fruit

My Executive Room was spacious and very clean. The breakfast had a good variety of options. I ate fresh fruit and pastries.

The gym equipment looked dated.

0 Helpful

Mason from United States

Superior Room

3 nights in June 2025

Reviewed:August 29, 2025

9/10

helpful staffcomfortable bedexcellent value

I stayed in a Superior Room. It met all my expectations and proved a good value. The staff were all very helpful and friendly. They kindly gave us some extra teas and coffee for our room. The bed was very comfortable. I slept very well.

The room faces the car park across the road.

0 Helpful

Questions of the users

About Park Plaza Cardiff

Is there parking available near the hotel?

12 November 2024

There isn't an onsite parking facility; however, the NCP car park on Greyfriars Road is located directly opposite. A 25% discount is offered for hotel guests when tickets are validated at reception.

Are the pool and spa facilities operational right now?

15 December 2024

Yes, the pool is currently open, but guests need to pre-book time slots to use it.

Can guests utilize the spa services during their stay?

20 January 2025

Absolutely, all guests have complimentary access to the pool, steam room, and gym, with treatments available for an additional cost.

Is there an option for a birthday celebration package in the room?

25 February 2025

A special birthday celebration package is available, including a cake, balloon, and card for £15, payable upon arrival.

When is check-out time at the hotel?

05 March 2025

Check-out is at 12:00 midday.

Can luggage be stored at the hotel before check-in?

10 April 2025

Yes, guests are welcome to drop off their luggage before the official check-in time.

What amenities are included in a standard hotel room?

15 May 2025

Standard amenities include air conditioning, complimentary Wi-Fi, a flat-screen TV, and tea and coffee making facilities, as well as a mini cooler for refreshments.

Is breakfast available, and what is the cost?

20 June 2025

Yes, breakfast is priced at £12.95 and can be arranged during check-in.

What is the atmosphere like in the on-site dining area?

30 July 2025

The Laguna Kitchen and Bar offers a diverse A la Carte menu in a stylish setting, with outdoor dining options available daily on the Laguna Terrace.

Are there accessible rooms available at the hotel?

10 August 2025

Yes, there are specially designed accessible rooms to ensure a comfortable stay for all guests.