The Parkgate Hotel Cardiff Exterior photoThe Parkgate Hotel Cardiff Exterior photoThe Parkgate Hotel Cardiff Exterior photo
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From165US$ /night
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Westgate Street, Cardiff, United Kingdom, CF10 1DA
-
Next to the Principality Stadium
Great
8.9
9.1
/10
3.7
4.3
/5

Amenities

The Parkgate Hotel spans two historic buildings, offering 170 rooms with unique layouts and designs. Guests have access to The Spa at The Parkgate Hotel, a boutique wellness destination featuring a thermal suite and treatment rooms. Dining options include The Sorting Room, a restaurant recognized in the Michelin Guide, serving a British-inspired menu.

Rooms

Each of the hotel's 170 rooms is individually styled, reflecting the historic architecture of the building. Room choices include Deluxe King rooms, Superior Suites with Nespresso machines, and unique Parkgate Suites featuring large lounge areas. The Tower Suite offers views over Cardiff, along with upscale amenities like a spacious soaking bath.

Location

The Parkgate Hotel is situated directly across from the Principality Stadium, making it ideal for sports enthusiasts. Cardiff's city center offers a variety of attractions, restaurants, and shops, all easily accessible. Public transport options, including Cardiff Central Station, are just a short walk away.

Wellness

The Spa at The Parkgate Hotel provides an array of treatments tailored to relaxation and rejuvenation. The thermal suite and four treatment rooms enhance the wellness experience, catering to adults aged 16 and over. Guests can enjoy signature Elemis treatments, ensuring a luxurious and restorative visit.

Dining

Dining at The Sorting Room includes options for leisurely lunches, elegant dinners, and refined afternoon teas. The Michelin Guide-listed restaurant showcases local Welsh ingredients and seasonal dishes. On Saturdays, guests can enjoy live music while sampling drinks from the stylish bar.

Highlights

Location: Directly across from the Principality Stadium

Rooms: 170 individually styled accommodations

Dining: Michelin Guide-listed restaurant

Wellness: Boutique spa with thermal suite

Suites: Unique Parkgate Suites with panoramic views

“In my opinion, this property successfully blends historical architecture with modern luxury, creating a unique atmosphere steps from Principality Stadium. The Sorting Room restaurant, listed in the Michelin Guide, underscores a commitment to exceptional dining. I also appreciate the rooftop spa, offering a serene escape with its hydrotherapy pool.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

The Parkgate Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Guest Room
2 persons
King Suite
2 persons
1 King-size bed
City view
Superior King Suite
2 persons
1 King-size bed
City view
Deluxe King Room
2 persons
1 King-size bed
Click button to see more rooms
Show all rooms
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

The Parkgate Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Locker room
  • Lift
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At The Parkgate Hotel, dining transcends mere meals with vibrant culinary experiences that celebrate British flavors without compromising on dietary preferences. The stylish settings cater to every taste, offering intimate gatherings or lively social moments amidst delightful dishes and beverages.
The Parkgate Hotel Cardiff Restaurant photo
The Parkgate Hotel Cardiff Restaurant photo
The Parkgate Hotel Cardiff Restaurant photo

The Sorting Room

British
Ambiance
Modern and inviting, designed for a relaxed dining experience.
Key Offerings
Featuring a diverse menu with vegetarian, vegan, and gluten-free options, The Sorting Room serves breakfast, lunch, and dinner, showcasing seasonal ingredients in a contemporary style.
Reservation
Recommended
Open daily from 12:00 - 22:00.

The Lounge

Casual afternoon tea and tapas
Ambiance
Elegant and intimate, ideal for cozy gatherings or casual catch-ups.
Key Offerings
The Lounge invites guests to indulge in magnificent afternoon teas, delightful coffees and patisseries, alongside an exquisite selection of evening drinks and tapas, perfect for unwinding after a day of exploration.
Reservation
Not needed
Open throughout the day, with specific hours depending on offerings.

The Parkgate Hotel Location

Westgate Street, Cardiff, United Kingdom, CF10 1DA
Map view
Westgate Street, Cardiff, United Kingdom, CF10 1DA
Nearby
Cardiff Castle Grounds
Cardiff Castle
500 ft
Westgate Street
Principality Stadium
500 ft
Mall
St David's Dewi Sant
500 ft
Market
Cardiff Market
500 ft
Church
The City Parish of St John the Baptist
500 ft
Shopping Area
Capitol Shopping Centre
500 ft
Art object
Animal Wall
500 ft
Museum
Museum of Cardiff
500 ft
Shopping Area
Castle Quarter Arcade
500 ft
Mall
High Street Arcade
500 ft
Mall
Duke Street Arcade
500 ft
Museum
Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle
500 ft
Cardiff Arms Park Westgate Street
BT Sport Cardiff Arms Park
500 ft
Avengers S.T.A.T.I.O.N. Cardiff
500 ft
Womanby Street
Castle Emporium
500 ft
CardiffWales
River Taff
500 ft
Snowdonia National ParkWales
Afon Tryweryn
500 ft
Restaurants
Tiny Rebel Cardiff
200 ft
25 Westgate Street
Turtle Bay Cardiff
700 ft
114-116 St. Mary Street Hodgehouse
Casanova
400 ft
13 Quay St
Bar 44 Cardiff
300 ft
15-23 Westgate Street Castle Quarter Arcades
Turtle Bay
700 ft
114-116 St. Mary Street Hodgehouse
Asador 44
400 ft
14-15 Quay Street
Zerodegrees
400 ft
27 Westgate Street
Blue Honey Night Cafe
400 ft
Quay Street
Cafe Citta
800 ft
4 Church Street
The Potted Pig
800 ft
27 High Street
The Alchemist
600 ft
117 St. Mary Street
Explore Cardiff
Explore Cardiff's Best
Top Attractions
Activities
Dining
Entertainment
Cardiff Castle
Cardiff Castle
2 minutes' walk
A stunning medieval castle featuring dramatic architecture and beautiful gardens, right in the city center.
Principality Stadium
Principality Stadium
2 minutes' walk
Home to international rugby matches, this iconic stadium offers guided tours and thrilling events throughout the year.
Bute Park
Bute Park
18 minutes' walk
A vast park with beautiful gardens, walking paths, and the River Taff, perfect for a leisurely stroll or picnic.
National Museum Cardiff
National Museum Cardiff
20 minutes' walk
Showcasing art, natural history, and archaeology, this museum offers free admission and temporary exhibitions.
Cardiff Bay Water Activities
25 minutes' walk
Thrilling water sports like kayaking and paddleboarding are available, with rental services for beginners and pros alike.
Yoga Classes at Bute Park
18 minutes' walk
Relaxing outdoor yoga classes provide a tranquil setting and are often held in the scenic surroundings of Bute Park.
Tiny Rebel Cardiff
Tiny Rebel Cardiff
1 minute' walk
A vibrant pub serving craft beers and hearty dishes, known for its unique atmosphere and seasonal specials.
Turtle Bay Cardiff
Turtle Bay Cardiff
3 minutes' walk
Offering Caribbean-inspired dishes in a relaxed setting, popular for vibrant decor and a lively cocktail menu.
Casanova
Casanova
2 minutes' walk
An Italian restaurant with a charming ambiance, famous for its authentic pasta and warm, friendly service.
Tramshed Cardiff
Tramshed Cardiff
10 minutes' walk
A lively events venue hosting concerts and club nights, featuring local and national talent in a unique industrial setting.
Motorpoint Arena Cardiff
Motorpoint Arena Cardiff
13 minutes' walk
A major arena hosting concerts, sports events, and family shows, known for its excellent acoustics and vibrant atmosphere.
Getting around
City Centre
Cardiff4 min  ·  1000 ft
Airports
Cardiff (CWL)33 min  ·  13.4 mi
Bristol (BRS)116 min  ·  47.7 mi
Train
Cardiff Central Railway Station4 min  ·  1000 ft
Bus
Bus stop4 min  ·  1000 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
from 06:00-11:00
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP21.50 per person per day. 
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
168

Reviews and Ratings

Feedback about The Parkgate Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Parkgate Hotel is often described as a beautiful and gorgeous place to stay, conveniently located near the train station and Principality Stadium, making it ideal for exploring Cardiff. The spacious rooms are frequently praised, as is the substantial breakfast offering a variety of choices. Some guests have noted that the coffee station can get quite busy, leading to longer waits.
Show moreShow less
Review score
Based on 1702 verified reviews
8.7/10
Great
87%
Recommend
Location
9.5/10
Cleanliness
9.4/10
Value for money
8.4/10
Free Wi-Fi
8.7/10
Pros
Beautiful hotel
Friendly staff
Excellent dinner
Cons
Small room
Dreadful view
Guest reviews
based on 1702 reviews
8.7/10
based on 3639 reviews
8.9/10
Jessica from United Kingdom
Single
Deluxe Junior Suite
3 nights in November 2025
|
Reviewed:December 31, 2025
9/10

Heavenly stay

beautiful junior suitethoughtful lightingbetter gym
I loved the beautiful junior suite. It felt so spacious and beautiful. The lighting added A tender touch. The gym was better than other hotel gyms.
0 Helpful
Avery from Canada
Couple
Deluxe King Room
3 nights in November 2025
|
Reviewed:December 03, 2025
6/10
slow room serviceunderripe fruit
This hotel stay had some real issues. I found the room service to be quite slow. the quality of the food did not meet my expectations, particularly considering the price I paid. The fruit at breakfast was underripe and hard. the gym was missing basic equipment. I could not find any resistance bands or stability balls.
0 Helpful
Keith from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed:November 24, 2025
9.4/10

Excellent stay, minor hiccup.

early check-incomfortable bedhelpful staffgood breakfast
Check-in was great. I arrived a bit early. I got a text that the room was ready just after I checked in. The bed and pillows were very comfortable. I slept great. Breakfast had good offerings. The staff were helpful.
Pillows was soft. They were too soft. It made for a bit uncomfort. Facilities had extra charges to use. That felt excessive.
Rooms
9/10
My room had ample space. The king bed provided true comfort. High-end shower products added luxury. There were coffee, tea and biscuits available in the room.
Dining
9/10
The restaurant provided a good food selection. There was great drink selection available. Breakfast included many options. The coffee was particularly nice and strong.
Facilities
9/10
The hotel spa is located on the sixth floor. It had excellent massage services available. Contactless check-in is possible using the app. A digital key gave room access.
Location
10/10
The hotel is near various bars. Several restaurants are accessible close by. The hotel is within walking distance of shops. The train station is conveniently nearby.
Service
10/10
The staff was consistently helpful. Staff at reception were very kind. Staff showed genuine care. One conceirge was particularly amazing. He answered all my questions.
0 Helpful
|
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Questions of the users
About The Parkgate Hotel
Can you recommend nearby parking options for guests?
17 November 2024
Great options for local parking include the NCP car park on Westgate Street, just a short two-minute walk from the hotel. There are also other external local parking locations near Cardiff Central Train Station and St David's Shopping Centre.
Is it necessary to book spa access in advance?
25 September 2024
Reserve spa access ahead of time to guarantee a spot. It's best to contact the spa directly to schedule your preferred treatments and timeslots.
What dining options are available in the hotel?
10 October 2024
The hotel's restaurant offers a sophisticated menu featuring locally sourced ingredients, providing a great dining experience before or after exploring the city.
What are the designated check-in and check-out hours?
22 January 2025
Check-in begins at 16:00, while check-out is by 11:00. Early check-in may be available if rooms are ready ahead of time.
Are travel cots available for guests traveling with infants?
3 March 2025
Yes, travel cots can be arranged for guests traveling with infants. It's advisable to inform reservations at the time of booking to ensure a cot is set up for your arrival.
Do rooms come equipped with bathing facilities?
14 April 2025
Most rooms are equipped with showers, while only suites typically include bathtubs. Be sure to specify your preferences when booking.
Is there a lift available for guests within the hotel?
8 August 2024
The hotel is equipped with lifts for guest convenience, making access to all floors easy and accessible.
Are pets allowed to stay at The Parkgate Hotel?
30 December 2024
Unfortunately, the hotel does not accommodate pets to maintain a comfortable environment for all guests.
What kind of experiences are offered through gift vouchers?
5 January 2025
Gift vouchers provide a range of experiences, including romantic getaways, delightful afternoon tea, and exquisite dining at the Sorting Room restaurant, perfect for special occasions.
What amenities are available in the rooms for entertainment?
12 February 2025
Rooms include televisions that offer Freeview channels, but they do not support streaming services like YouTube.

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Rooms and Guests2 Guests, 1 Room