The Parkgate Hotel, Cardiff ➤ Reviews, Rooms & Prices 2026

75 photos

The Parkgate Hotel Cardiff Exterior photo

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Westgate Street, Cardiff, United Kingdom, CF10 1DA

Next to the Principality Stadium

Great

8.9

9.1

/10

3.7

4.3

Loved by The Parkgate Hotel guests

Luxury touches
Comfortable bed
Clean facilities
Good location

"What I enjoy most is the Luxury Rooms and en-suites."

Angela from United Kingdom

read full review

"The spa at the hotel is unique."

Dr James M N Duffy from United Kingdom

read full review

"Centrally located within easy walking distance of Cardiff castle, bars, restaurants, shopping etc"

Stephen

read full review

Amenities

The Parkgate Hotel spans two historic buildings, offering 170 rooms with unique layouts and designs. Guests have access to The Spa at The Parkgate Hotel, a boutique wellness destination featuring a thermal suite and treatment rooms. Dining options include The Sorting Room, a restaurant recognized in the Michelin Guide, serving a British-inspired menu.

Rooms

Each of the hotel's 170 rooms is individually styled, reflecting the historic architecture of the building. Room choices include Deluxe King rooms, Superior Suites with Nespresso machines, and unique Parkgate Suites featuring large lounge areas. The Tower Suite offers views over Cardiff, along with upscale amenities like a spacious soaking bath.

Location

The Parkgate Hotel is situated directly across from the Principality Stadium, making it ideal for sports enthusiasts. Cardiff's city center offers a variety of attractions, restaurants, and shops, all easily accessible. Public transport options, including Cardiff Central Station, are just a short walk away.

Wellness

The Spa at The Parkgate Hotel provides an array of treatments tailored to relaxation and rejuvenation. The thermal suite and four treatment rooms enhance the wellness experience, catering to adults aged 16 and over. Guests can enjoy signature Elemis treatments, ensuring a luxurious and restorative visit.

Dining

Dining at The Sorting Room includes options for leisurely lunches, elegant dinners, and refined afternoon teas. The Michelin Guide-listed restaurant showcases local Welsh ingredients and seasonal dishes. On Saturdays, guests can enjoy live music while sampling drinks from the stylish bar.

Highlights

Location: Directly across from the Principality Stadium

Rooms: 170 individually styled accommodations

Dining: Michelin Guide-listed restaurant

Wellness: Boutique spa with thermal suite

Suites: Unique Parkgate Suites with panoramic views

“In my opinion, this property successfully blends historical architecture with modern luxury, creating a unique atmosphere steps from Principality Stadium. The Sorting Room restaurant, listed in the Michelin Guide, underscores a commitment to exceptional dining. I also appreciate the rooftop spa, offering a serene escape with its hydrotherapy pool.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.5/10Review score

View hotel on map

Highlights from guests

BathroomShower Bliss

The roomy bathroom featured Elemis toiletries and a huge shower, which I used multiple times during my stay.

Carlos from Spain

Review on

Sports & FitnessDecent Gym

I found the gym to be adequate and well-equipped, making it easy to maintain my workout routine while traveling.

Rajesh from India

Review on

DiningBreakfast Choice

The breakfast buffet was extensive, offering a wide selection of hot and cold items to start the day.

Emily from Canada

Review on

Guest ParkingConvenient Parking

Even though the hotel has no parking, railway car park is close by, which costs £13.90 for 24 hours.

Oliver from Australia

Review on

View all

Select your room type

The Parkgate Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

2 persons

room details

King Suite

2 persons

1 King-size bed

City view

room details

Superior King Suite

2 persons

1 King-size bed

City view

room details

Deluxe King Room

2 persons

1 King-size bed

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

The Parkgate Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Lift
Fire extinguishers

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At The Parkgate Hotel, dining transcends mere meals with vibrant culinary experiences that celebrate British flavors without compromising on dietary preferences. The stylish settings cater to every taste, offering intimate gatherings or lively social moments amidst delightful dishes and beverages.

The Parkgate Hotel Cardiff Restaurant photo

The Sorting Room

British

Ambiance

Modern and inviting, designed for a relaxed dining experience.

Key Offerings

Featuring a diverse menu with vegetarian, vegan, and gluten-free options, The Sorting Room serves breakfast, lunch, and dinner, showcasing seasonal ingredients in a contemporary style.

Reservation

Recommended

Open daily from 12:00 - 22:00.

The Lounge

Casual afternoon tea and tapas

Ambiance

Elegant and intimate, ideal for cozy gatherings or casual catch-ups.

Key Offerings

The Lounge invites guests to indulge in magnificent afternoon teas, delightful coffees and patisseries, alongside an exquisite selection of evening drinks and tapas, perfect for unwinding after a day of exploration.

Reservation

Not needed

Open throughout the day, with specific hours depending on offerings.

The Parkgate Hotel Location

Westgate Street, Cardiff, United Kingdom, CF10 1DA

Map view

Westgate Street, Cardiff, United Kingdom, CF10 1DA

City landmarks

Museum

National Museum Cardiff

1.0 mi

Park

Bute Park

4800 ft

Landmark

Cardiff Bay

1.3 mi

Stadium

Motorpoint Arena Cardiff

3300 ft

Museum

Techniquest

1.3 mi

Landmark

Wales National Ice Rink

3300 ft

Church

St David's Metropolitan Cathedral

3300 ft

Landmark

Tramshed Cardiff

2100 ft

Public Building

City Hall

2200 ft

Landmark

Statue of Sir Gareth Edwards

2500 ft

University

Cardiff University

1.0 mi

Gallery

Kooywood Gallery

1.0 mi

Gallery

Martin Tinney Gallery

1.1 mi

Nearby

Cardiff Castle Grounds

Cardiff Castle

500 ft

Westgate Street

Principality Stadium

500 ft

Mall

St David's Dewi Sant

500 ft

Market

Cardiff Market

500 ft

Church

The City Parish of St John the Baptist

500 ft

Shopping Area

Capitol Shopping Centre

500 ft

Art object

Animal Wall

500 ft

Museum

Museum of Cardiff

500 ft

Shopping Area

Castle Quarter Arcade

500 ft

Mall

High Street Arcade

500 ft

Mall

Duke Street Arcade

500 ft

Museum

Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle

500 ft

Cardiff Arms Park Westgate Street

BT Sport Cardiff Arms Park

500 ft

Avengers S.T.A.T.I.O.N. Cardiff

500 ft

Womanby Street

Castle Emporium

500 ft

CardiffWales

River Taff

500 ft

Snowdonia National ParkWales

Afon Tryweryn

500 ft

Restaurants

Tiny Rebel Cardiff

200 ft

25 Westgate Street

Turtle Bay Cardiff

700 ft

114-116 St. Mary Street Hodgehouse

Casanova

400 ft

13 Quay St

Bar 44 Cardiff

300 ft

15-23 Westgate Street Castle Quarter Arcades

Turtle Bay

700 ft

114-116 St. Mary Street Hodgehouse

Asador 44

400 ft

14-15 Quay Street

Zerodegrees

400 ft

27 Westgate Street

Blue Honey Night Cafe

400 ft

Quay Street

Cafe Citta

800 ft

4 Church Street

The Potted Pig

800 ft

27 High Street

The Alchemist

600 ft

117 St. Mary Street

Explore Cardiff

Explore Cardiff's Best

Cardiff Castle

2 minutes' walk

A stunning medieval castle featuring dramatic architecture and beautiful gardens, right in the city center.

Principality Stadium

2 minutes' walk

Home to international rugby matches, this iconic stadium offers guided tours and thrilling events throughout the year.

Bute Park

18 minutes' walk

A vast park with beautiful gardens, walking paths, and the River Taff, perfect for a leisurely stroll or picnic.

National Museum Cardiff

20 minutes' walk

Showcasing art, natural history, and archaeology, this museum offers free admission and temporary exhibitions.

Cardiff Bay Water Activities

25 minutes' walk

Thrilling water sports like kayaking and paddleboarding are available, with rental services for beginners and pros alike.

Yoga Classes at Bute Park

18 minutes' walk

Relaxing outdoor yoga classes provide a tranquil setting and are often held in the scenic surroundings of Bute Park.

Tiny Rebel Cardiff

1 minute' walk

A vibrant pub serving craft beers and hearty dishes, known for its unique atmosphere and seasonal specials.

Turtle Bay Cardiff

3 minutes' walk

Offering Caribbean-inspired dishes in a relaxed setting, popular for vibrant decor and a lively cocktail menu.

Casanova

2 minutes' walk

An Italian restaurant with a charming ambiance, famous for its authentic pasta and warm, friendly service.

Tramshed Cardiff

10 minutes' walk

A lively events venue hosting concerts and club nights, featuring local and national talent in a unique industrial setting.

Motorpoint Arena Cardiff

13 minutes' walk

A major arena hosting concerts, sports events, and family shows, known for its excellent acoustics and vibrant atmosphere.

Getting around

City Centre

Cardiff4 min · 1000 ft

Airports

Cardiff (CWL)33 min · 13.4 mi

Bristol (BRS)116 min · 47.7 mi

Train

Cardiff Central Railway Station4 min · 1000 ft

Bus

Bus stop4 min · 1000 ft

Want to see Exclusive Early Booking Rate?

Get exlusive rates right now!

Check Rates

Property information and rules

Check-in

from 16:00-23:59

Check-out

from 06:00-11:00

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of GBP21.50 per person per day.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

168

Reviews and Ratings

Feedback about The Parkgate Hotel from previous guests about their experience.

Review summary

Based on recent reviews

The Parkgate Hotel is often described as a beautiful and gorgeous place to stay, conveniently located near the train station and Principality Stadium, making it ideal for exploring Cardiff. The spacious rooms are frequently praised, as is the substantial breakfast offering a variety of choices. Some guests have noted that the coffee station can get quite busy, leading to longer waits.

Show moreShow less

Review score

Based on 1702 verified reviews

8.7/10

Great

87%

Recommend

Location

9.5/10

Cleanliness

9.4/10

Value for money

8.4/10

Free Wi-Fi

8.7/10

Pros

Beautiful hotel

Friendly staff

Excellent dinner

Cons

Small room

Dreadful view

Jessica from United Kingdom

Single

Deluxe Junior Suite

3 nights in November 2025

Reviewed:December 31, 2025

9/10

Heavenly stay

beautiful junior suitethoughtful lightingbetter gym

I loved the beautiful junior suite. It felt so spacious and beautiful. The lighting added A tender touch. The gym was better than other hotel gyms.

0 Helpful

Avery from Canada

Couple

Deluxe King Room

3 nights in November 2025

Reviewed:December 03, 2025

6/10

slow room serviceunderripe fruit

This hotel stay had some real issues. I found the room service to be quite slow. the quality of the food did not meet my expectations, particularly considering the price I paid. The fruit at breakfast was underripe and hard. the gym was missing basic equipment. I could not find any resistance bands or stability balls.

0 Helpful

Keith from United Kingdom

Single

King Room

3 nights in November 2025

Reviewed:November 24, 2025

9.4/10

Excellent stay, minor hiccup.

early check-incomfortable bedhelpful staffgood breakfast

Check-in was great. I arrived a bit early. I got a text that the room was ready just after I checked in. The bed and pillows were very comfortable. I slept great. Breakfast had good offerings. The staff were helpful.

Pillows was soft. They were too soft. It made for a bit uncomfort. Facilities had extra charges to use. That felt excessive.

Rooms

9/10

My room had ample space. The king bed provided true comfort. High-end shower products added luxury. There were coffee, tea and biscuits available in the room.

Dining

9/10

The restaurant provided a good food selection. There was great drink selection available. Breakfast included many options. The coffee was particularly nice and strong.

Facilities

9/10

The hotel spa is located on the sixth floor. It had excellent massage services available. Contactless check-in is possible using the app. A digital key gave room access.

Location

10/10

The hotel is near various bars. Several restaurants are accessible close by. The hotel is within walking distance of shops. The train station is conveniently nearby.

Service

10/10

The staff was consistently helpful. Staff at reception were very kind. Staff showed genuine care. One conceirge was particularly amazing. He answered all my questions.

0 Helpful

Questions of the users

About The Parkgate Hotel

Can you recommend nearby parking options for guests?

17 November 2024

Great options for local parking include the NCP car park on Westgate Street, just a short two-minute walk from the hotel. There are also other external local parking locations near Cardiff Central Train Station and St David's Shopping Centre.

Is it necessary to book spa access in advance?

25 September 2024

Reserve spa access ahead of time to guarantee a spot. It's best to contact the spa directly to schedule your preferred treatments and timeslots.

What dining options are available in the hotel?

10 October 2024

The hotel's restaurant offers a sophisticated menu featuring locally sourced ingredients, providing a great dining experience before or after exploring the city.

What are the designated check-in and check-out hours?

22 January 2025

Check-in begins at 16:00, while check-out is by 11:00. Early check-in may be available if rooms are ready ahead of time.

Are travel cots available for guests traveling with infants?

3 March 2025

Yes, travel cots can be arranged for guests traveling with infants. It's advisable to inform reservations at the time of booking to ensure a cot is set up for your arrival.

Do rooms come equipped with bathing facilities?

14 April 2025

Most rooms are equipped with showers, while only suites typically include bathtubs. Be sure to specify your preferences when booking.

Is there a lift available for guests within the hotel?

8 August 2024

The hotel is equipped with lifts for guest convenience, making access to all floors easy and accessible.

Are pets allowed to stay at The Parkgate Hotel?

30 December 2024

Unfortunately, the hotel does not accommodate pets to maintain a comfortable environment for all guests.

What kind of experiences are offered through gift vouchers?

5 January 2025

Gift vouchers provide a range of experiences, including romantic getaways, delightful afternoon tea, and exquisite dining at the Sorting Room restaurant, perfect for special occasions.

What amenities are available in the rooms for entertainment?

12 February 2025

Rooms include televisions that offer Freeview channels, but they do not support streaming services like YouTube.