Is it possible to accommodate a 4-year-old child in a super deluxe room with two adults without needing two separate rooms?
15 December 2024
Yes, a baby crib can be provided for your convenience during your stay.
75 photos
H15 Palace, A Luxury Collection Hotel, Krakow, Krakow
302US$
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Key details
About the Hotel
Ul. Sw. Jana 15,
Krakow,
Poland,
31-017,
Lesser Poland
- Steps from the Old Town
Perfect
9.4
9.6
4.7
4.6
Loved by guests
"After a long day of exploring the salt mines or dragon caves in Krakow, enjoying the spa with its two saunas was the perfect way to end the day."
"Received an upgrade on arrival which was great, got there too early for checking in but received a free drink and use of spa (which is fab)."
"The hotel is impeccably designed, blending luxury with cozy comfort."
Rooms
H15 Luxury Palace offers 70 individually decorated, air-conditioned rooms. Each room features a desk, a coffee machine, a minibar, a safety deposit box, and a flat-screen TV with satellite channels. Private bathrooms include a shower. Added comforts consist of pillow menus, laptop-friendly workspaces, and bathrobes. Guests can enjoy garden views from each room. Free in-room WiFi, ironing facilities, heating, tea and coffee facilities, a sitting area, a dining table, soundproofed rooms, and garden furniture are available. Bathrooms provide free toiletries, a hairdryer, and slippers. Streaming services are available on the flat-screen TV. Apartments include a living room, a separate bedroom, a bathroom with a bath and free toiletries, and wine/champagne.
Dining
A coffee shop/cafe is located on-site. The hotel also has a bar where guests can spend the evening. Guests will also find onsite restaurants.
Leisure & Wellness
Hotel H15 Luxury Palace includes a fitness center and a gym. The wellness area offers an indoor swimming pool, a hot tub, and saunas. Boat tours are offered.
Location & Transportation
Located in Old Town, Kraków, H15 Luxury Palace provides access to landmarks and is a mere two hundred meters from the largest medieval town squares in Europe. The Historical Museum of Krakow and Florian's Gate are in the immediate area. The Botanic Garden of the Jagiellonian University is nearby. Popular points of interest are close to the hotel. John Paul II International Airport Kraków-Balice is 10 km away. The staff will order a transfer for guests.
Services
Hotel H15 Luxury Palace was created to fuse the old with the new in a flawless synergy. The accommodation provides room service and a 24-hour front desk. Tour organization is available for guests. The staff speaks English and Polish. For tourists who travel by car, parking is available. Safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
“This hotel's prime location in Krakow's Old Town places guests steps away from major attractions, and I particularly appreciate its blend of historical charm with modern luxury; the integration is seamless. With personalized concierge services and a focus on wellness through its spa, it promises a tailored and serene experience, and the gourmet dining options add a layer of sophistication. A top choice for discerning travellers.”
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic King Room
2 persons
345 sq. feet
1 King-size bed
Classic Twin Guest Room
2 persons
345 sq. feet
2 Single beds
Twin Junior Suite
2 persons
400 sq. feet
2 Single beds
Junior King Suite
2 persons
400 sq. feet
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
H15 Palace offers an inspiring dining landscape catering to discerning palates, with tastes that reflect both international flair and European elegance. A blend of modern ambiance and culinary artistry sets the stage for memorable meals that delight the senses, all within the luxurious setting of this magnificent hotel.
Bistro The Hours
International
Ambiance
Modern and inviting, ideal for casual lunches and elegant dinners.
Key Offerings
Dine on a range of international dishes during lunch and dinner, complemented by carefully crafted cocktails during cocktail hour. The vibrant atmosphere encourages a leisurely experience with every meal.
Reservation
Recommended
Open for lunch and dinner, daily from 14:00 to 22:00.
Restauracja Artesse
European
Ambiance
Charming and intimate, perfect for a cozy dinner setting.
Key Offerings
Experience a delightful selection of European cuisine in an elegant atmosphere, featuring thoughtfully curated dishes that change seasonally. Ideal for an evening out with friends or a romantic dinner.
Reservation
Recommended
Open for dinner only, Thursday to Saturday from 17:00 to 23:00.
Location
Ul. Sw. Jana 15,
Krakow,
Poland,
31-017,
Lesser Poland
Map view
Ul. Sw. Jana 15,
Krakow,
Poland,
31-017,
Lesser Poland
City landmarks
Castle
Wawel Royal Castle
1.2
mi
Square
Main Square
2100 ft
University
Collegium Maius Great College
3500 ft
Landmark
Saint Barbara's Church
2100 ft
Church
St. Mary's Basilica
2100 ft
Museum
The Cloth Hall
2100 ft
Landmark
Krakow Barbican
2600 ft
Landmark
Krakow's Rynek Glowny Central Square
2100 ft
Landmark
Corpus Christi Church
1.2
mi
Landmark
Church of St. Andrew
2100 ft
Church
Church of Saint Apostles Peter and Paul
2100 ft
Landmark
Old Town
2100 ft
Museum
Cracow Historical Museum
2100 ft
Tower
Town Hall Tower
2100 ft
Landmark
Adam Mickiewicz Monument
2100 ft
Landmark
Saint Florian's Gate
2100 ft
Museum
Czartoryski Museum
2100 ft
Landmark
Bunkier Sztuki Contemporary Art Gallery
3500 ft
Church
St. Francis of Assisi Church and Monastery
2100 ft
Landmark
Planty Park
2100 ft
Church
Church of St Adalbert
2100 ft
Church
Wawel Cathedral
1.2
mi
Museum
National Museum in Krakow
1.1
mi
Church
Dominican Church
2100 ft
Church
Saint Cross Church
2100 ft
Museum
Rynek Underground
2100 ft
Museum
Lost Souls Alley
2100 ft
Synagogue
Old Synagogue
1.2
mi
Mall
Galeria Krakowska
4200 ft
Nearby
Monument
Grunwald Monument
900 ft
Restaurants
Gossip Cafe 2
0 ft
Zwierzyniecka 4
Pracownia Piwa
100 ft
ul. Kasztanowa 31
Cyrano de Bergerac
600 ft
ul. Slawkowska 26
The Mexican
700 ft
ul.Florianska 34
Galicyjska Restaurant
400 ft
ul. Pijarska 9
Piwnica Pod Zlota Pipa
800 ft
ul. Florianska 30
Vesuvio
800 ft
ul. Florianska 38
Dobry Kumpel Pub
700 ft
Florianska 47
Restauracja Szlachecka Miod i Wino
400 ft
ul. Slawkowska 32
Explore Krakow
Explore Krakow's Best
Main Square
8 minutes' walk
Main Square boasts vibrant markets and stunning architecture, including St. Mary's Basilica and the Cloth Hall.
Wawel Royal Castle
25 minutes' walk
Wawel Royal Castle features rich history and grandeur, offering tours that reveal Poland's royal heritage.
Collegium Maius Great College
13 minutes' walk
Collegium Maius is the oldest building of Jagiellonian University, housing fascinating exhibits and a beautiful courtyard.
Krakow's Rynek Glowny Central Square
8 minutes' walk
Krakow's Rynek Glowny Central Square is a bustling hub of culture, featuring shops, cafes, and street performances.
Cyrano de Bergerac
2 minutes' walk
Cyrano de Bergerac offers French cuisine with a chic ambiance, making it ideal for a romantic dinner or special occasion.
Galicyjska Restaurant
2 minutes' walk
Galicyjska specializes in traditional Polish dishes, featuring local ingredients in a warm, inviting atmosphere.
Krakow Barbican
10 minutes' walk
Krakow Barbican is a historical fortification, often hosting live music events and performances for all ages.
Bunkier Sztuki Contemporary Art Gallery
13 minutes' walk
Bunkier Sztuki showcases modern art in an innovative space, perfect for art enthusiasts and casual visitors alike.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at PLN 150 per day.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of PLN 160 per person per day.
Pets
Pets are allowed on request.
Languages
English, Italian, Polish, Russian, Ukrainian
Number of floors:
4
Number of rooms:
70
Former name
hotel h15 luxury palace - destigo hotels
Questions of the users
About H15 Palace, A Luxury Collection Hotel, Krakow
Can arrangements be made for a visit to Auschwitz Birkenau Memorial Museum during an upcoming stay?
10 January 2025
Various options are available for organizing trips to Auschwitz Birkenau, including group tours with transportation and private tours to suit your preferences.
Are there rooms equipped with twin beds for the comfort of friends traveling together?
22 February 2025
Yes, twin beds can be arranged in specific room types upon request.
What types of spa treatments are offered and is advance booking recommended?
5 March 2025
A diverse range of spa treatments is available, and advance bookings are encouraged to ensure preferred times. Prices are listed on the spa menu accessed via the hotel website.
Can hotel guests use the sauna, steam room, and pool without additional charges?
7 April 2025
Yes, access to the wellness area, which includes the sauna, steam room, and pool, is complimentary for hotel guests, with no reservations required.
Is check-in available after midnight for late arriving guests?
15 May 2025
The reception desk operates 24/7, allowing for check-in at any time, including after midnight.
Are bath robes available for purchase at the hotel?
20 June 2025
Currently, bath robes are not available for sale.
What is the process for booking connecting rooms for families or groups?
10 July 2025
To book connecting rooms, it is best to contact reception directly for assistance.
Is secure parking available near the hotel?
22 August 2025
Yes, secure parking is available approximately 200 meters from the hotel at a cost of PLN 110 per night.
Can visitors to the spa enjoy access and what are the associated costs?
5 September 2025
Yes, spa access is available to non-hotel guests at the same prices as for hotel guests.Next best alternative
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