Best Western Palace Hotel & Casino, Douglas
About the Hotel
Rooms at Palace Hotel
The 4-star Best Western Palace Hotel and Casino offers 135 guestrooms, including Palace Suites, Double Deluxe, Sea View Double, Sea View Twin, Standard Double, Standard Twin, and Accessible rooms. Double Deluxe rooms overlook Douglas Promenade with sea views and include a two-seater sofa bed, accommodating up to two adults and two children. Palace Suites feature a separate lounge with a Juliet balcony and sea view, a spacious living area with a sofa and two armchairs, and a separate bedroom with a double bed; guests also receive a single-serve wine selection. Each room has a work desk, telephone, hairdryer, safe, and ironing facilities, plus a private bathroom, flat-screen LCD TV, and tea/coffee making facilities. Amenities include free toiletries, an electric kettle, and free Wi-Fi.
Dining and Refreshments
The Best Western Palace Hotel and Casino has multiple dining options. The Paragon Bar and Restaurant specializes in carvery meals and offers hot and cold beverages, plus a bar menu with meals, light bites, and afternoon tea; on Sundays, a carvery is served from 12:30 PM to 2:00 PM, and a Boxing Day carvery lunch is available seasonally, including sparkling wine. The Majestic Chinese Restaurant serves Chinese and Cantonese cuisine with views of Douglas Bay. Aces Bar, in the Casino, provides drinks overlooking the gaming tables. Slots Cafe Bar serves snacks and beverages and offers complimentary tea and coffee. The Terrace Cafe, within the Health Club, serves light lunches, snacks, and beverages with views.
Leisure and Entertainment
Guests have complimentary access to the Palace Health Club, featuring an indoor heated swimming pool, cardiovascular gym, weights gym, sauna, steam room, spa bath, and poolside lounge area for light meals. Aquacise and Pilates fitness classes are available. The on-site casino includes table games, slots, and poker, plus a separate lounge with over 70 slot machines and an adjoining bingo hall. Whispers bar offers a late-night spot for drinks and rock and roll covers. Corporate gaming evenings, functions, and parties can be accommodated in the casino.
Location and Access
The Best Western Palace Hotel & Casino is located on Central Promenade in Douglas, Isle of Man, with countryside and mountain views. Nearby landmarks include Onchan Pleasure Park (1.5 km), Grand Union Camera Obscura (2 km), and Douglas Bay (0.5 km). The Isle of Man Airport (Ronaldsway) is 16.1 km away (20 minutes by car), and the Isle of Man Sea Terminal is 1.9 km away (6 minutes by car).
Hotel Services
The Best Western Palace Hotel & Casino provides services for events, with options for refreshments. The casino offers gaming instruction from expert croupiers. Responsible gaming is promoted, with staff trained to recognize problem gambling signs and offer assistance. Guests can set personal limits for time and money spent in the casino. Services for poker players include rules and procedures for tournaments and cash games. Check-in time is 4:00 PM, and check-out is 11:00 AM.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
- Sports trainer
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Beach access
- Sun loungers
- Casino
- Karaoke
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pool with view
- Shallow end
Room features
- Wi-Fi in rooms
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
