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From77US$ /night
Check-in
05Mar2026Select date
Check-out
06Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Central Promenade, Douglas, Isle of Man, IM2 4RA
-
Close to Douglas Bay
Great
8.2
8.6
/10
4.1
4.3
/5

Amenities

The Empress Hotel offers 104 en-suite bedrooms, many featuring stunning views of Douglas Bay. A bar and two dining areas provide guests with various options for meals throughout the day. The hotel also includes business facilities with two meeting rooms accommodating up to 200 delegates.

Rooms

Accommodations include a luxurious Penthouse Suite with a private balcony and panoramic views over Douglas Bay. Sea View Double and Twin bedded rooms feature large windows that enhance the seaside experience. Family rooms are designed to host up to three guests with added comfort and convenience.

Location

Located on Central Promenade, The Empress Hotel is a short 10-minute walk from the ferry terminal and local shopping in the Strand Street area. This strategic positioning allows guests easy access to local attractions and leisure activities. Ronaldsway Airport is about a 20-minute taxi ride from the hotel.

Dining

The Brasserie Restaurant provides a welcoming atmosphere with a menu centered around fresh, locally sourced ingredients. Guests can also enjoy Afternoon Tea in the Piano Bar, a popular treat that includes a selection of homemade pastries. Sunday lunch is available, showcasing the culinary talents of the hotel's kitchen team.

Events

The hotel specializes in hosting various events, offering customized wedding packages in two air-conditioned banqueting suites. The Prince Albert Suite holds up to 200 guests, while the Connaught Room accommodates 60 for more intimate gatherings. Experienced staff assist in organizing catering and setup for all types of events.

Highlights

Location: 10-minute walk from local shopping .

Rooms: Penthouse Suite with private balcony .

Dining: Afternoon Tea in the Piano Bar .

Events: Prince Albert Suite for up to 200 guests .

“I spent some time exploring this property's features, and was particularly struck by the piano bar, which seems central to its social atmosphere. The location allows easy access to the promenade, and the refurbished dining areas certainly appear to provide bright spaces overlooking Douglas Bay. I think it's a solid choice if you're seeking a blend of traditional comfort and modern amenities.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

The Empress Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room Sea View
2 persons
220 sq. feet 
1 Double bed
Shower
Heating
Single Room
2 persons
130 sq. feet 
1 Single bed
Shower
Heating
Double Room
2 persons
175 sq. feet 
1 Double bed
Shower
Heating
Double or Twin Room Sea View Shower
2 persons
220 sq. feet 
1 King-size bed
Shower
Heating
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Facilities

The Empress Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Security
  • Luggage storage
  • Lift
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Spa & Leisure

  • Live entertainment
  • Garden area
  • Leisure/ TV room

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Experience a delightful array of culinary offerings at The Empress Hotel, where guests are treated to a charming blend of traditional British flavors and elegant dining settings. Whether it's a cozy evening at The Brasserie or a lively atmosphere at The Piano Bar, each meal promises to be a memorable occasion.
The Empress Hotel Douglas Restaurant photo
The Empress Hotel Douglas Restaurant photo
The Empress Hotel Douglas Restaurant photo

The Brasserie

Traditional British
Ambiance
Refurbished restaurant featuring classic decor and a warm atmosphere.
Key Offerings
Indulge in a refined A La carte menu that highlights British cuisine, alongside vegetarian options to cater to all tastes.
Reservation
Recommended
Dinner served daily from 18:00 - 21:30.

The Piano Bar

Casual bar menu
Ambiance
A renovated lounge with panoramic views of the sea, ideal for relaxing with friends or family.
Key Offerings
Enjoy a full bar menu alongside a range of light meals available until 9:30 PM, perfect for a casual get-together or a light bite before dinner.
Reservation
Not needed
Open all day from 11:00 to 22:00, bar menu served until 21:30.

The Empress Hotel Location

Central Promenade, Douglas, Isle of Man, IM2 4RA
Map view
Central Promenade, Douglas, Isle of Man, IM2 4RA
Nearby
Theatre
Gaiety Theatre
1900 ft
Church
Broadway Baptist Church
900 ft
Restaurants
Taj Mahal
1800 ft
3 Esplanade Lane
Welbeck Restaurant
1000 ft
13-17 Mona Drive Off Central Promenade
Meating Steakhouse
800 ft
18 Broadway
HQ Bar and Restaurant
2900 ft
1 Empire Terrace
Chutney Berry
800 ft
1 Sherwood Terrace Broadway
Titan Restaurant
900 ft
42 Broadway
The Mandarin Express
900 ft
50 Broadway
Sir Norman's Theatre Bar
1900 ft
The Sefton Hotel Harris Promenade Harris Promenade
Imperial Dragon
2100 ft
Caledonia Hotel
Jaks Bar & Steak House
2500 ft
Granville 43 Loch Promenade
New Hong Kong Asian Food Bar
2000 ft
35 Castle Street
Explore Douglas
Explore Douglas' Vibrant Scene
Top Attractions
Activities
Dining
Entertainment
Manx Museum
Manx Museum
8 minutes' walk
Manx Museum showcases the Isle of Man's history and culture through engaging exhibits. Free admission on select days.
Douglas Harbour
Douglas Harbour
5 minutes' drive
Douglas Harbour features stunning waterfront views and is perfect for leisurely walks or catching ferries to nearby islands.
Gaiety Theatre
Gaiety Theatre
7 minutes' walk
Gaiety Theatre presents various performances in a historic setting. A must-visit for culture enthusiasts.
TT Grandstand
5 minutes' drive
TT Grandstand is iconic for motorcycle racing events, drawing thrill-seekers and racing fans from all over.
Douglas Beach
20 minutes walking
Douglas Beach is ideal for sunbathing and water sports, perfect for families and adventure lovers alike.
Manx Electric Railway
Manx Electric Railway
10 minutes' walk
Manx Electric Railway offers scenic rides with beautiful views, ideal for leisurely trips across the island.
Meating Steakhouse
Meating Steakhouse
3 minutes' walk
Meating Steakhouse serves exceptional cuts of meat in a warm atmosphere. Reservations recommended for peak hours.
Chutney Berry
Chutney Berry
3 minutes' walk
Chutney Berry specializes in Indian cuisine, known for flavorful dishes and accommodating dietary preferences.
Palace Cinema
13 minutes' walk
Palace Cinema offers the latest films in a stylish setting, perfect for a fun night out for all ages.
The Bowery
11 minutes' walk
The Bowery hosts live music and themed nights, suitable for couples and groups looking for vibrant nightlife.
Getting around
City Centre
Douglas15 min  ·  4000 ft
Train
Douglas Railway Station18 min  ·  5000 ft
Port Soderick Railway Station9 min  ·  3.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel The Empress provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
4
Number of rooms:
102

Reviews and Ratings

Feedback about The Empress Hotel from previous guests about their experience.
Review score
Based on 709 verified reviews
8.2/10
Great
85%
Recommend
Breakfast
7.4/10
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.2/10
Free Wi-Fi
8.1/10
Location
9.3/10
Paid Wi-Fi
8.7/10
Staff
8.7/10
Value for money
8.2/10
Pros
Comfortable hotel
Great breakfast
Helpful staff
Live piano player
Excellent food
Cons
Loud music
Maintenance issues
Guest reviews
based on 1142 reviews
4/5
based on 1721 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About The Empress Hotel
Does the hotel provide laundry services for guests?
15 January 2024
An external company is available to offer laundry service for a fee.
Is there an elevator available for guests in the hotel?
22 February 2024
Yes, the hotel is equipped with a lift for easy access to all floors.
Can I find parking options near the hotel?
10 March 2024
The hotel does not offer any parking on-site. However, parking is available in nearby side streets or the town center, approximately a 15-minute walk away.
Are there any steps to navigate when entering the hotel?
28 April 2024
The entrance has around 18 steps, though there is disabled access available to reach the reception via the lift.
Is it possible to check in at any time of the day?
05 May 2024
Reception is staffed 24 hours a day, allowing guests to check in at any time.
Does the hotel offer late check-in options?
18 June 2024
Yes, late check-in is available for guests arriving after standard hours.
Is there bicycle storage provided at the hotel?
03 July 2024
Bicycle storage is available below reception, tucked away under the stairs.
Is there a bar or dining area within the hotel?
21 August 2024
Yes, there is a Piano Bar within the hotel where guests can enjoy drinks.
What amenities are included in the room bathrooms?
15 September 2024
Guests will find complimentary shampoo, shower gel, and other essentials in the bathrooms.
Are meals provided at the hotel during the stay?
12 October 2024
All room rates include breakfast, which offers a wide variety of options to suit different tastes.

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Rooms and Guests2 Guests, 1 Room