Does the hotel provide laundry services for guests?
15 January 2024
An external company is available to offer laundry service for a fee.
75 photos
The Empress Hotel, Douglas
77US$
Book on our site
Up to 10% cheaper
than Booking.com
Key details
About the Hotel
Central Promenade,
Douglas,
Isle of Man,
IM2 4RA,
- Close to Douglas Bay
Great
8.2
8.6
4.5
4.3
Loved by The Empress Hotel guests
"We opted for the sea view suite which has a separate lounge with full sea views, settee, arm chairs, sky TV and a coffee maker."
"The warm homemade scones with clotted cream and strawberry jam and a selection of cakes and sweet treats were perfect."
"Location is brilliant..on the seafront and we paid extra for sea view..well worth it."
Amenities
The Empress Hotel offers 104 en-suite bedrooms, many featuring stunning views of Douglas Bay. A bar and two dining areas provide guests with various options for meals throughout the day. The hotel also includes business facilities with
Rooms
Accommodations include a luxurious
Location
Located on
Dining
The
Events
The hotel specializes in hosting various events, offering customized wedding packages in two air-conditioned banqueting suites. The
Highlights
Location: 10-minute walk from local shopping
Rooms: Penthouse Suite with private balcony
Dining: Afternoon Tea in the Piano Bar
Events: Prince Albert Suite for up to 200 guests
“I spent some time exploring this property's features, and was particularly struck by the piano bar, which seems central to its social atmosphere. The location allows easy access to the promenade, and the refurbished dining areas certainly appear to provide bright spaces overlooking Douglas Bay. I think it's a solid choice if you're seeking a blend of traditional comfort and modern amenities.”
View all
Select your room type
The Empress Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room Sea View
2 persons
220 sq. feet
1 Double bed
Shower
Heating
room details
Single Room
2 persons
130 sq. feet
1 Single bed
Shower
Heating
room details
Double Room
2 persons
175 sq. feet
1 Double bed
Shower
Heating
room details
Double or Twin Room Sea View Shower
2 persons
220 sq. feet
1 King-size bed
Shower
Heating
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The Empress Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
- Luggage storage
- Lift
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Live entertainment
- Garden area
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Experience a delightful array of culinary offerings at The Empress Hotel, where guests are treated to a charming blend of traditional British flavors and elegant dining settings. Whether it's a cozy evening at The Brasserie or a lively atmosphere at The Piano Bar, each meal promises to be a memorable occasion.
The Brasserie
Traditional British
Ambiance
Refurbished restaurant featuring classic decor and a warm atmosphere.
Key Offerings
Indulge in a refined A La carte menu that highlights British cuisine, alongside vegetarian options to cater to all tastes.
Reservation
Recommended
Dinner served daily from 18:00 - 21:30.
The Piano Bar
Casual bar menu
Ambiance
A renovated lounge with panoramic views of the sea, ideal for relaxing with friends or family.
Key Offerings
Enjoy a full bar menu alongside a range of light meals available until 9:30 PM, perfect for a casual get-together or a light bite before dinner.
Reservation
Not needed
Open all day from 11:00 to 22:00, bar menu served until 21:30.
The Empress Hotel Location
Central Promenade,
Douglas,
Isle of Man,
IM2 4RA,
Map view
Central Promenade,
Douglas,
Isle of Man,
IM2 4RA,
City landmarks
Museum
Manx Museum
2100 ft
Landmark
A.R.E Motorcycle Collection
3200 ft
Landmark
Douglas Harbour
5000 ft
Race track
TT Grandstand
5200 ft
Landmark
The Parish Church of Saint Thomas
2000 ft
Library
The Tynwald Library
2700 ft
Landmark
Manx Electric Railway
2700 ft
Nature reserve
Calf of Man Bird Observatory and Nature Reserve
3200 ft
Landmark
Douglas Bay
2900 ft
Landmark
Bray Hill
2800 ft
Landmark
Nobles Park
4800 ft
Landmark
Palace Cinema
3500 ft
Mall
Tower House
2200 ft
Landmark
Manx Museum & National Art Gallery
2200 ft
Landmark
Church of Jesus Christ of Latter Day Saints
2300 ft
Landmark
First Church of Christ
2400 ft
Landmark
Isle of Man Islamic Mosque
2600 ft
Mall
Strand Shopping Centre
2600 ft
Church
St Ninians Church
2700 ft
Church
Trinity Methodist Church
2700 ft
Landmark
Saint Andrews
2800 ft
Church
St Andrew's Church
2800 ft
Landmark
Palace Casino
3300 ft
Landmark
Living Hope Community Church
3400 ft
Lighthouse
Douglas Lighthouse
1.5
mi
Landmark
Onchan Park
1.6
mi
Beach
Douglas Beach
1.2
mi
Landmark
Iron Pier
1.4
mi
Nearby
Theatre
Gaiety Theatre
1900 ft
Church
Broadway Baptist Church
900 ft
Restaurants
Taj Mahal
1800 ft
3 Esplanade Lane
Welbeck Restaurant
1000 ft
13-17 Mona Drive Off Central Promenade
Meating Steakhouse
800 ft
18 Broadway
HQ Bar and Restaurant
2900 ft
1 Empire Terrace
Chutney Berry
800 ft
1 Sherwood Terrace Broadway
Titan Restaurant
900 ft
42 Broadway
The Mandarin Express
900 ft
50 Broadway
Sir Norman's Theatre Bar
1900 ft
The Sefton Hotel Harris Promenade Harris Promenade
Imperial Dragon
2100 ft
Caledonia Hotel
Jaks Bar & Steak House
2500 ft
Granville 43 Loch Promenade
New Hong Kong Asian Food Bar
2000 ft
35 Castle Street
Explore Douglas
Explore Douglas' Vibrant Scene
Manx Museum
8 minutes' walk
Manx Museum showcases the Isle of Man's history and culture through engaging exhibits. Free admission on select days.
Douglas Harbour
5 minutes' drive
Douglas Harbour features stunning waterfront views and is perfect for leisurely walks or catching ferries to nearby islands.
Gaiety Theatre
7 minutes' walk
Gaiety Theatre presents various performances in a historic setting. A must-visit for culture enthusiasts.
Manx Electric Railway
10 minutes' walk
Manx Electric Railway offers scenic rides with beautiful views, ideal for leisurely trips across the island.
Meating Steakhouse
3 minutes' walk
Meating Steakhouse serves exceptional cuts of meat in a warm atmosphere. Reservations recommended for peak hours.
Chutney Berry
3 minutes' walk
Chutney Berry specializes in Indian cuisine, known for flavorful dishes and accommodating dietary preferences.
Getting around
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel The Empress provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
4
Number of rooms:
102
Reviews and Ratings
Feedback about The Empress Hotel from previous guests about their experience.
Show moreShow less
Pros
Comfortable hotel
Great breakfast
Helpful staff
Live piano player
Excellent food
Cons
Loud music
Maintenance issues
Guest reviewsbased on 879 reviews
steve from united kingdom
Single
double room
3 nights in November 2025
|
Reviewed:December 01, 2025
9.0/10
fantastic stay!
clean roomhelpful staff
i found my room impeccably clean! it was also a decent size. the staff members were helpful, always ready with a smile and prompt service.
The shower setup was a bit tricky for me. It seemed slightly adapted for disabled use, which presented a small challenge.
Dining
9/10
the breakfast buffet included a wide selection of items. i also enjoyed bar snacks and a delicious evening meal. the food was AMAZING!!!
Facilities
9/10
the hotel's location is very convenient. it is close to local amenities. this.
0 Helpful
|
Chris from United Kingdom
Single
Double Room
4 nights in June 2025
|
Reviewed:July 12, 2025
8.8/10
Excellent Stay near the Sea
helpful staffsea viewbreakfast optionbeneficial location
The staff provided assistance and demonstrated efficiency. My room had a view. The breakfast featured many options. The location is beneficial. Buses stop nearby.
The bar food had very high calories.
Location
9/10
The hotel sits directly on the promenade. A bus stop is directly opposite the entrance. The Manx Electric Railway terminal is a short walk away from the hotel. The shopping area is easily accessible.
Dining
8/10
Breakfast is buffet style and offers multiple choices. Staff serves tea and coffee during breakfast. The piano bar offers a relaxed atmosphere for drinks. Food is available in the bar area.
Service
9/10
The staff responded quickly to a small shower problem. The reception staff is efficient. The team were well-organized. The staff handles re-accommodation requests easily.
Rooms
9/10
My room provided adequate space and included usual amenities. The bathroom was clean. The shower had strong water pressure. The room was quiet. The beds were comfortable.
0 Helpful
|
Questions of the users
About The Empress Hotel
Is there an elevator available for guests in the hotel?
22 February 2024
Yes, the hotel is equipped with a lift for easy access to all floors.
Can I find parking options near the hotel?
10 March 2024
The hotel does not offer any parking on-site. However, parking is available in nearby side streets or the town center, approximately a 15-minute walk away.
Are there any steps to navigate when entering the hotel?
28 April 2024
The entrance has around 18 steps, though there is disabled access available to reach the reception via the lift.
Is it possible to check in at any time of the day?
05 May 2024
Reception is staffed 24 hours a day, allowing guests to check in at any time.
Does the hotel offer late check-in options?
18 June 2024
Yes, late check-in is available for guests arriving after standard hours.
Is there bicycle storage provided at the hotel?
03 July 2024
Bicycle storage is available below reception, tucked away under the stairs.
Is there a bar or dining area within the hotel?
21 August 2024
Yes, there is a Piano Bar within the hotel where guests can enjoy drinks.
What amenities are included in the room bathrooms?
15 September 2024
Guests will find complimentary shampoo, shower gel, and other essentials in the bathrooms.
Are meals provided at the hotel during the stay?
12 October 2024
All room rates include breakfast, which offers a wide variety of options to suit different tastes.Next best alternative
Consider them for your next trip.
Best Western Palace Hotel & CasinoDouglas, Isle of Man
578 reviews
78 USD/night
Hillyard House HotelCastlewellan, United Kingdom
75 reviews
170 USD/night
Holiday Inn Dumfries By IhgDumfries, United Kingdom
236 reviews
125 USD/night
Easyhotel BelfastBelfast, United Kingdom
237 reviews
65 USD/night
Four Seasons Hotel, CarlingfordCarlingford, Ireland
102 reviews
188 USD/night
The Gateway HotelDundalk, Ireland
290 reviews
117 USD/night
Buttermere Court HotelButtermere, United Kingdom
140 reviews
168 USD/night
Irton HallHolmrook, United Kingdom
238 reviews
147 USD/night
The Cuan Boutique HotelStrangford, United Kingdom
56 reviews
283 USD/night
Haslem HotelLisburn, United Kingdom
117 reviews
191 USD/night
Hampton Inn Virginia Beach-Oceanfront SouthVirginia Beach, United States
102 reviews
199 USD/night
Sutanraja Hotel & Convention CentreSoreang, Indonesia
11 reviews
46 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
343 reviews
213 reviews
The Hand And FlowersLondon, United Kingdom
Directly opposite Olympia Exhibition Halls, Historic building charm
View hotel
114 reviews
Visit Homefield Lodge Hotel's Website »London, United Kingdom
2 km from Park Royal, 4 km from Wembley Arena
View hotel
Hotel Tru By Hilton Pensacola Airport Medical Center Pensacola
3 km from Pensacola International Airport, Year-round outdoor swimming pool
Hotel Hotel Bachaumont Paris
Located in Montorgueil neighborhood, 49 rooms with Parisian design
The Suvarnabhumi Ville Airport Hotel Bangkok Hotel
9 min from Suvarnabhumi Airport, Rooftop S64 Bar & Restaurant
Clarion Hotel Aviapolis Hotel
Indoor access to airport terminal, Conference facilities for over 800 guests
Holiday Inn Chelsea Ma
2 km from Logan International Airport, Walking distance to MBTA Blue Line
The Sis Kata Resort - Adult Only Kata Beach (phuket) Hotel
300 m to Kata Beach, Adults Only Resort
