Does the hotel provide laundry services for guests?
15 January 2024
An external company is available to offer laundry service for a fee. 75 photos
The Empress Hotel, Douglas
Book on our site
up to 10% cheaper
than Booking.com
Key details
About the Hotel
Central Promenade, Douglas, IM2 4RA,
- Close to Douglas Bay
Great
8.4
8.6
4.4
4.3
4-star hotel with spectacular sea-view rooms in Douglas
Amenities
The Empress Hotel offers 104 en-suite bedrooms, many featuring stunning views of Douglas Bay. A bar and two dining areas provide guests with various options for meals throughout the day. The hotel also includes business facilities with
Rooms
Accommodations include a luxurious
Location
Located on
Dining
The
Events
The hotel specializes in hosting various events, offering customized wedding packages in two air-conditioned banqueting suites. The
Highlights
Location: 10-minute walk from local shopping
Rooms: Penthouse Suite with private balcony
Dining: Afternoon Tea in the Piano Bar
Events: Prince Albert Suite for up to 200 guests
“I spent some time exploring this property's features, and was particularly struck by the piano bar, which seems central to its social atmosphere. The location allows easy access to the promenade, and the refurbished dining areas certainly appear to provide bright spaces overlooking Douglas Bay. I think it's a solid choice if you're seeking a blend of traditional comfort and modern amenities.”
Select your room type
The Empress Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Deluxe Double Room Sea View2 persons20 sq. feet1 Double bedSea viewBathtubHeatingroom details
- Single Room2 persons12 sq. feet1 Single bedBathtubHeatingroom details
- Double Room2 persons16 sq. feet1 Double bedBathtubHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
September 2026 - September 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
September 2026
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
May 2027
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
June 2027
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
July 2027
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
August 2027
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
Choose dates to see prices
Check-in/ Check-out
Facilities
The Empress Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
- Luggage storage
- Lift
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Live entertainment
- Garden area
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Experience a delightful array of culinary offerings at The Empress Hotel, where guests are treated to a charming blend of traditional British flavors and elegant dining settings. Whether it's a cozy evening at The Brasserie or a lively atmosphere at The Piano Bar, each meal promises to be a memorable occasion.
The Empress Hotel Location
Central Promenade, Douglas, IM2 4RA,
Explore Douglas
Explore Douglas' Vibrant Scene
Manx Museum
8 minutes' walk
Manx Museum showcases the Isle of Man's history and culture through engaging exhibits. Free admission on select days.
Douglas Harbour
5 minutes' drive
Douglas Harbour features stunning waterfront views and is perfect for leisurely walks or catching ferries to nearby islands.
Gaiety Theatre
7 minutes' walk
Gaiety Theatre presents various performances in a historic setting. A must-visit for culture enthusiasts.
TT Grandstand
5 minutes' drive
TT Grandstand is iconic for motorcycle racing events, drawing thrill-seekers and racing fans from all over.
Douglas Beach
20 minutes walking
Douglas Beach is ideal for sunbathing and water sports, perfect for families and adventure lovers alike.
Manx Electric Railway
10 minutes' walk
Manx Electric Railway offers scenic rides with beautiful views, ideal for leisurely trips across the island.
Meating Steakhouse
3 minutes' walk
Meating Steakhouse serves exceptional cuts of meat in a warm atmosphere. Reservations recommended for peak hours.
Chutney Berry
3 minutes' walk
Chutney Berry specializes in Indian cuisine, known for flavorful dishes and accommodating dietary preferences.
Palace Cinema
13 minutes' walk
Palace Cinema offers the latest films in a stylish setting, perfect for a fun night out for all ages.
The Bowery
11 minutes' walk
The Bowery hosts live music and themed nights, suitable for couples and groups looking for vibrant nightlife.
Getting around
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of GBP 16.95 per person.
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
4
Number of rooms:
102
Reviews and Ratings
Feedback about The Empress Hotel from previous guests about their experience.
Show moreShow less
Pros
Comfortable hotel
Great breakfast
Helpful staff
Live piano player
Excellent food
Cons
Loud music
Maintenance issues
Guest reviewsbased on 1017 reviews
Hannah from United Kingdom
Single
Double Room
3 nights in November 2025
|
Reviewed: February 03, 2026
9.0/10
a lovely getaway
friendly staff comfortable bed lovely breakfast perfect location
i found the staff very friendly. my room had a comfortable bed, i slept great every night. breakfast was lovely, the kippers are great. the location is perfect, near all attractions.
the room a little small, it has a very nice view though.
Facilities
9/10
the hotel has two distinct dining areas available to guests. it is located in a central area. the bus stop from the airport is also very close, which makes travel easier.
Rooms
8/10
my room was very quiet and clean with new carpets. the third bed in the triple room was a real single bed, this is very practical. i had good sleeps.
Dining
10/10
the breakfast was faultless with great options. i ate twice in the piano bar and it was lovely. food portions are large with very good prices.
0 Helpful
|
steve from united kingdom
Single
double room
3 nights in November 2025
|
Reviewed: December 01, 2025
9.0/10
fantastic stay!
clean room helpful staff
i found my room impeccably clean! it was also a decent size. the staff members were helpful, always ready with a smile and prompt service.
The shower setup was a bit tricky for me. It seemed slightly adapted for disabled use, which presented a small challenge.
Dining
9/10
the breakfast buffet included a wide selection of items. i also enjoyed bar snacks and a delicious evening meal. the food was AMAZING!!!
Facilities
9/10
the hotel's location is very convenient. it is close to local amenities. this.
0 Helpful
|
Chris from United Kingdom
Single
Double Room
4 nights in June 2025
|
Reviewed: July 12, 2025
8.8/10
Excellent Stay near the Sea
helpful staff sea view breakfast option beneficial location
The staff provided assistance and demonstrated efficiency. My room had a view. The breakfast featured many options. The location is beneficial. Buses stop nearby.
The bar food had very high calories.
Location
9/10
The hotel sits directly on the promenade. A bus stop is directly opposite the entrance. The Manx Electric Railway terminal is a short walk away from the hotel. The shopping area is easily accessible.
Dining
8/10
Breakfast is buffet style and offers multiple choices. Staff serves tea and coffee during breakfast. The piano bar offers a relaxed atmosphere for drinks. Food is available in the bar area.
Service
9/10
The staff responded quickly to a small shower problem. The reception staff is efficient. The team were well-organized. The staff handles re-accommodation requests easily.
Rooms
9/10
My room provided adequate space and included usual amenities. The bathroom was clean. The shower had strong water pressure. The room was quiet. The beds were comfortable.
0 Helpful
|
Show more reviews
Questions of the users
About The Empress Hotel
Is there an elevator available for guests in the hotel?
22 February 2024
Yes, the hotel is equipped with a lift for easy access to all floors. Can I find parking options near the hotel?
10 March 2024
The hotel does not offer any parking on-site. However, parking is available in nearby side streets or the town center, approximately a 15-minute walk away. Are there any steps to navigate when entering the hotel?
28 April 2024
The entrance has around 18 steps, though there is disabled access available to reach the reception via the lift. Is it possible to check in at any time of the day?
05 May 2024
Reception is staffed 24 hours a day, allowing guests to check in at any time. Does the hotel offer late check-in options?
18 June 2024
Yes, late check-in is available for guests arriving after standard hours. Is there bicycle storage provided at the hotel?
03 July 2024
Bicycle storage is available below reception, tucked away under the stairs. Is there a bar or dining area within the hotel?
21 August 2024
Yes, there is a Piano Bar within the hotel where guests can enjoy drinks. What amenities are included in the room bathrooms?
15 September 2024
Guests will find complimentary shampoo, shower gel, and other essentials in the bathrooms. Are meals provided at the hotel during the stay?
12 October 2024
All room rates include breakfast, which offers a wide variety of options to suit different tastes.Next best alternative
Consider them for your next trip.
Best Western Palace Hotel & CasinoDouglas, Isle of Man
578 reviews
78 USD/night
Hillyard House HotelCastlewellan, United Kingdom
75 reviews
297 USD/night
Holiday Inn Dumfries By IhgDumfries, United Kingdom
236 reviews
125 USD/night
Easyhotel BelfastBelfast, United Kingdom
237 reviews
65 USD/night
Four Seasons Hotel, CarlingfordCarlingford, Ireland
102 reviews
188 USD/night
The Gateway HotelDundalk, Ireland
290 reviews
117 USD/night
Buttermere Court HotelButtermere, United Kingdom
139 reviews
168 USD/night
Irton HallHolmrook, United Kingdom
238 reviews
147 USD/night
The Cuan Boutique HotelStrangford, United Kingdom
56 reviews
147 USD/night
Haslem HotelLisburn, United Kingdom
117 reviews
176 USD/night
Hampton Inn Virginia Beach-Oceanfront SouthVirginia Beach, United States
102 reviews
199 USD/night
Sutanraja Hotel & Convention CentreSoreang, Indonesia
11 reviews
46 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
343 reviews
213 reviews
London, United Kingdom
Directly opposite Olympia Exhibition Halls, Historic building charm
View hotel
114 reviews
Visit Homefield Lodge Hotel's Website »London, United Kingdom
2 km from Park Royal, 4 km from Wembley Arena
View hotel
Hotel Tru By Hilton Pensacola Airport Medical Center Pensacola
3 km from Pensacola International Airport, Year-round outdoor swimming pool
Hotel Hotel Bachaumont Paris
Located in Montorgueil neighborhood, 49 rooms with Parisian design
The Suvarnabhumi Ville Airport Hotel Bangkok Hotel
9 min from Suvarnabhumi Airport, Rooftop S64 Bar & Restaurant
Clarion Hotel Aviapolis Hotel
Indoor access to airport terminal, Conference facilities for over 800 guests
Holiday Inn Chelsea Ma
2 km from Logan International Airport, Walking distance to MBTA Blue Line
The Sis Kata Resort - Adult Only Kata Beach (phuket) Hotel
300 m to Kata Beach, Adults Only Resort