Is there a crib available for infants during our stay at Novotel Abu Dhabi Al Bustan?
22 November 2024
Yes, a baby bed can be provided upon request. 75 photos
Novotel Abu Dhabi Al Bustan, Abu Dhabi
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Key details
About the Hotel
Sheikh Rashid Bin Saeed Street, Abu Dhabi, 0,
- Near Sheikh Zayed Grand Mosque
Very good
7.8
7.5
4.3
4.5
4-Star Hotel in Abu Dhabi with Extensive Meeting Facilities
Location
Novotel Abu Dhabi Al Bustan is strategically located near the
Dining
NEA offers a
Meeting Facilities
The hotel houses
Accommodations
Stylish rooms and suites at Novotel Abu Dhabi Al Bustan are designed for comfort and productivity. The
Recreational Amenities
Guests can unwind at the poolside and enjoy refreshing beverages or take advantage of the
Highlights
Location: Near ADNEC and the embassy district
Dining: NEA and Waves Californian Kitchen & Bar
Meeting Facilities: 7 meeting rooms and grand ballroom
Accommodations: Spacious Novotel Suites and Executive Lounge
“Novotel Abu Dhabi Al Bustan presents a modern option close to the airport and major attractions, though some experiences seem to vary widely based on staffing. The hotel's extensive meeting facilities and diverse dining, including Arabian Culinary Nights, position it well for both business and leisure, particularly for those seeking a convenient location.”
Select your room type
Novotel Abu Dhabi Al Bustan offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Executive Twin Room Lounge Access2 persons30 sq. feet2 Single bedsAir conditioningBathtubroom details
- Superior Twin Room2 persons30 sq. feet2 Single bedsAir conditioningBathtubroom details
- Superior Queen Room Sofa Bed2 persons30 sq. feet1 Double bedAir conditioningBathtubroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Novotel Abu Dhabi Al Bustan offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
- Billiard tables
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's pool
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Novotel Abu Dhabi Al Bustan features delightful dining venues offering a diverse array of cuisines perfectly suited for families and guests seeking a memorable meal. From vibrant buffets to cozy lounges, each restaurant provides a unique taste of local and international flavors in inviting settings.
Novotel Abu Dhabi Al Bustan Location
Sheikh Rashid Bin Saeed Street, Abu Dhabi, 0,
Explore Abu Dhabi
Explore Abu Dhabi
Sheikh Zayed Grand Mosque Center
15 minutes' drive
A stunning architectural masterpiece with enormous domes and intricate mosaics, known for its guided tours and beautiful prayer halls.
Masdar City
5 minutes' drive
An innovative sustainable city showcasing green technologies and architecture, perfect for a leisurely stroll through its futuristic landscape.
Khalifa Park
25 minutes' drive
A spacious park featuring beautiful gardens, a playground, and a miniature train, ideal for family outings and relaxation.
Abu Dhabi National Exhibitions Centre
10 minutes' drive
A major venue for exhibitions and events, offering unique cultural experiences and various exhibitions throughout the year.
Golden Touch Spa
15 minutes' walk
A wellness oasis featuring luxurious treatments perfect for relaxation, with various packages available for rejuvenation and pampering.
Cycling at Eastern Mangrove Lagoon
7 minutes' drive
An exhilarating ride through stunning mangrove scenery, perfect for thrill-seekers; bike rentals are available onsite.
Visiting the Farmers Market
20 minutes' walk
A vibrant market offering fresh local produce and handcrafted goods, available on weekends for visitors looking to immerse in local culture.
Choice Cut Steak House
1 minute' walk
A chic steakhouse noted for its high-quality cuts and contemporary ambiance, with signature dishes like the ribeye steak.
Groovz Bar & Restaurant
5 minutes' walk
Lively atmosphere with a fusion of international cuisines and refreshing cocktails; perfect for casual dining and live music nights.
Oasis Gardens Chinese Restaurant
10 minutes' walk
Authentic Chinese cuisine in a serene setting, famous for its dim sum and Peking duck, catering to various dietary needs.
Nashu Hajii Al Qabiisii
15 minutes' walk
A popular spot for traditional Emirati music and dance performances, offering a taste of local culture with vibrant shows.
Fun World
15 minutes' walk
An exciting entertainment center with arcade games and family-friendly activities, perfect for kids and adults alike.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of AED 85.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, French, Spanish, Italian, Chinese, Russian, Arabic, Hindi, Bahasa Indonesian, Albanian, Tagalog / Filipino, Ukrainian, Urdu
Number of floors:
13
Number of rooms:
361
Former name
Novotel Al bustan Abu Dhabi
Reviews and Ratings
Feedback about Novotel Abu Dhabi Al Bustan from previous guests about their experience.
Show moreShow less
Pros
Warmed pools
Helpful staff
Great location
Outstanding food
Quiet inside
Cons
Poor service
Dirty glasses
Guest reviewsbased on 2966 reviews
David from United States
Single
Superior Queen Room Sofa Bed
4 nights in December 2025
|
Reviewed: March 16, 2026
9.0/10
Wonderful Experience!
wide variety valet service modern equipment
The breakfast provided a wide variety of options that suited my tastes perfectly. It included fresh pastries and hot dishes. Valet service made parking easy and stress-free. I never waited long for my car. The fitness center had modern equipment, including three treadmills and several weight machines.
The room carpet showed noticeable wear. I think it would benefit from replacement to enhance the room's overall appearance.
Facilities
9/10
The fitness center offered diverse equipment for a complete workout. The pool area included a bar. Valet parking ensured vehicles were promptly managed.
Service
10/10
The front desk staff was available 24/7. They answered inquiries efficiently. Housekeeping services were provided daily. Staff members addressed all requests politely! and efficiently.
Rooms
8/10
The room contained individual climate control. I adjusted the temperature easily. The bathroom included a separate shower. It also had essential toiletries. The bed was firm.
Location
9/10
The hotel provided convenient access to several main roads. Transportation was very easy. There are several dining options close by. Public transportation was easily accessible nearby.
0 Helpful
|
Maurice from France
Superior Queen Room Sofa Bed
3 nights in November 2025
|
Reviewed: January 23, 2026
9/10
Great stay, excellent service!
helpful staff convenient parking
The staff were very helpful especially Alisha from the coffee shop in the main lobby! The kindness of the staff made a huge impact. I also appreciated the convenient car pick and park by the hotel staff.
0 Helpful
John from United States
Family with children
Superior Queen Room Sofa Bed
3 nights in November 2025
|
Reviewed: January 20, 2026
6/10
Decent Stay, but Some Issues
wrong coffee broken coffee machine
The service was not great, unfortunately. I requested coffee amenities one morning, but only got milk at first. The actual coffee took thirty minutes to arrive. It was the wrong type of coffee. On the second day, my coffee request was ignored altogether. my room's coffee machine did not work. So I had no coffee to start my day.
0 Helpful
Elliot from United States
Business traveller
Executive Twin Room Lounge Access
4 nights in November 2025
|
Reviewed: January 11, 2026
7/10
super clean clean room full amenities slow valet personal questions
The room was super clean clean. The washroom had full amenities and supply, that really impressed me. Bikram provided amenities and water on time. Mullayan helped me very well regarding hotel facilities
The front office staff seemed very unprofessional. The valet team was super slow. Staff asked very personal questions, that felt a bit odd.
0 Helpful
michael from germany
Family with children
superior queen room sofa bed
3 nights in November 2025
|
Reviewed: December 24, 2025
8.8/10
lovely moments
clean room well maintained gym helpful staff
i found my room clean and well maintained and i appreciated that the gym and swimming pool were in top condition. the staff members, especially mansari, lara, and rimsha, were very helpful and pleasant.
Service
9/10
the reception team, especially sudip and maria, were very professional and helpful. jessica was respectful and gave assistance to all the guests. hritika at reception provided really good service, which i found wonderful.
Location
8/10
i was pleased to find good restaurants in the vicinity and a supermarket nearby. the hotel has access to the airport. there are three swimming pools and a jacuzzi. the hotel location is great and very kind.
Rooms
9/10
The room was spacious and the bed offered comfortable sleep. the bathroom was clean. i was happy to find bathrobes available, though kids bathrobes were offered as an alternative. my room included a bathtub and a sofa bed, a wonderful addition.
Dining
9/10
i found that the breakfast offered a good variety, and the staff were very attentive. the café has an open buffet. i found the food served at the hotel to be very good. the staff at the mellow café were wonderfully fast with my requests.
0 Helpful
|
Christina from United States
Couple
Superior Twin Room
4 nights in November 2025
|
Reviewed: December 18, 2025
5/10
slow check-in process smoking smell
The room was clean upon my arrival. The location is suitable for travellers with a short journey to the airport.
The check-in process was slow. It took an unreasonable amount of time to complete. I had requested rooms close to each other but this request was ignored. One of the rooms I was given smelled strongly of smoke, a problem that required me to request a different room. The entire process was exhausting.
0 Helpful
Show more reviews
Questions of the users
About Novotel Abu Dhabi Al Bustan
What are the breakfast and dinner hours, and can takeaway options be arranged?
18 December 2024
Breakfast is served from 6:30 AM to 10:30 AM, and dinner is from 6:30 PM to 11:00 PM. Takeaway breakfast is also available. What are the transportation options from the airport to the hotel?
4 January 2025
Transportation can be arranged via Limo Service at AED 150 from Abu Dhabi International Airport or AED 500 from Dubai International Airport. Taxis are also available, with fares around AED 65 depending on mileage. Does the hotel offer buffet-style meals for breakfast and dinner?
15 February 2025
Yes, both breakfast and dinner are served as buffets in the restaurant. Are original identification documents required when checking in?
7 March 2025
Yes, presenting an Original Emirates ID or Original passport is necessary upon check-in. Is there an airport transfer service available?
28 April 2025
Yes, airport pick-up and drop-off services are available for a fee, specifically AED 150 for Abu Dhabi International Airport and AED 500 for Dubai International Airport. Are smoking rooms available at the hotel?
12 June 2025
Yes, smoking rooms can be reserved upon request. What time is check-out scheduled for guests?
25 July 2025
Check-out time is set for 12 PM. Is the swimming pool accessible to all guests?
6 August 2025
Yes, the swimming pool is open for guests to enjoy during their stay. Can extra guests be accommodated in a room booked for two?
17 September 2025
Yes, a maximum of two adults can stay in one room, regardless of marital status. Is there a shuttle service to nearby malls, beaches, or other attractions?
30 October 2025
Currently, there is no complimentary shuttle service to main malls or beaches.Next best alternative
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