Intercontinental Dubai Festival City By Ihg Skyline photo View of the hotelIntercontinental Dubai Festival City By Ihg Interior photo A suite at the hotelIntercontinental Dubai Festival City By Ihg Room photo A bedroom at the InterContinental London The O2
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From87US$ /night
Check-in
05Jun2026Select date
Check-out
06Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Dubai Festival City P.O. Box 45777, 36, Dubai, United Arab Emirates, 45777
-
Close to Dubai Creek
Great
8.7
9.4
/10
4.8
4.9
/5

5-star luxury at InterContinental Dubai Festival City with iconic Infinity Pool

Amenities

InterContinental Dubai Festival City offers an indoor and outdoor temperature-controlled pool, including the iconic glass-bottom Infinity Pool. The SPA InterContinental provides a range of holistic treatments designed for relaxation and rejuvenation. The hotel also features a state-of-the-art Event Centre with 19 venues and the lavish 5,000 square meter Festival Arena.

Rooms

The hotel boasts 508 luxurious guest rooms, each adorned with marble flooring and jewel tones, providing stunning views of the Dubai skyline. Room options include Deluxe rooms and spacious suites, designed to accommodate families. Indulgent touches like luxury toiletries and standalone bathtubs enhance the overall experience.

Location

InterContinental Dubai Festival City is centrally located within the bustling Dubai Festival City area, offering easy access to numerous shopping and entertainment options. Dubai International Airport is only a 10-minute drive away, making arrivals seamless. Guests can directly access Dubai Festival City Mall, which features diverse retailers and dining venues.

Dining

The hotel is home to multiple dining options, including Pierre's TT, managed by three Michelin-starred Chef Pierre Gagnaire, known for exquisite French cuisine. Other on-site venues include Vista Restaurant with panoramic city views and Karam Al Bahr, serving Lebanese delicacies. Culinary experiences extend to breakfast buffets featuring international dishes with live cooking stations.

Family-Friendly

Families will appreciate the Planet Trekkers Kids Club, offering supervised activities tailored for children, such as climbing walls and arts and crafts. The hotel also provides options for connecting rooms to accommodate larger family groups. Additionally, kids can enjoy dedicated menus and supervised spaces for fun and engagement.

Highlights

Location: Close to Dubai Festival City Mall

Pools: Iconic glass-bottom Infinity Pool

Dining: Multiple Michelin-starred options

Events: 5,000 square meter Festival Arena

Family-Friendly: Activities at Planet Trekkers Kids Club

“InterContinental Dubai Festival City is a luxury base in a prime location, with direct access to the expansive Dubai Festival City Mall. The iconic infinity pool and Michelin-starred dining stand out, but I suspect the Guinness World Record-breaking water and light spectacle is what guests will remember most. While some areas may benefit from an upgrade, the hotel remains a solid choice for both business and family travel.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Intercontinental Dubai Festival City By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic King Room Waterfront View
2 persons
455 sq. feet 
1 King-size bed
Shower
Heating
Classic Twin Room Waterfront View
2 persons
455 sq. feet 
2 Single beds
Shower
Heating
Premium King Room Club Lounge Access
2 persons
455 sq. feet 
1 King-size bed
Shower
Coffee machine
Classic Room
2 persons
455 sq. feet 
1 Double bed
Shower
Heating
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Facilities

Intercontinental Dubai Festival City By Ihg offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.8/10Review score

General

  • Non-smoking rooms
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Sports trainer

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Free shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Intercontinental Dubai Festival City, a gastronomic adventure awaits with a stunning array of dining options that celebrate diverse culinary traditions. From Lebanese seafood delights to refined French pastries, each venue offers a delightful atmosphere perfect for every occasion, whether it's a family gathering or a romantic evening.
Intercontinental Dubai Festival City By Ihg Restaurant photo The Sky Bar
Intercontinental Dubai Festival City By Ihg Restaurant photo The photo shows the interior of a stylish and modern bar, likely located in a high-rise building with a panoramic view of a city skyline at dusk or night. The overall ambiance is upscale and sophisticated, with a mix of warm and cool tones.

The bar
Intercontinental Dubai Festival City By Ihg Restaurant photo The photo captures a festive dining scene, likely inside a restaurant or hotel, decorated for the Christmas season. The focal point is a charming, miniature gingerbread house-style structure serving as a buffet or food station. It's constructed from

Anise

International Buffet
Ambiance
Family friendly, Modern
Key Offerings
A vibrant buffet featuring a rich tapestry of flavors from Chinese, Indian, Mediterranean, and Middle Eastern cuisines, perfect for breakfast, brunch, lunch, and dinner.
Reservation
Recommended
Dinner only, open from 6:30 PM to 11:00 PM daily.

Karam Al Bahr (Lebanese Seafood)

Lebanese Seafood
Ambiance
Family friendly, Modern
Key Offerings
Experience a catch-boat-to-table delight with exquisite Lebanese dishes, ideal for a refreshing lunch or an enchanting dinner.
Reservation
Recommended
Lunch and Dinner only.

Choix Patisserie par Pierre Gagnaire

French
Ambiance
Modern
Key Offerings
A boutique patisserie featuring signature French pastries and light dining options, perfect for breakfast, lunch, or high tea.
Reservation
Not needed
Open from 7:00 AM to 7:30 PM daily.

Pierre's TT

French
Ambiance
Modern
Key Offerings
An intimate dining space that dazzles guests with fine French dishes, available for dinner and cocktails in the evening.
Reservation
Recommended
Dinner and Cocktail hour only.

Vista - Restaurant and Terrace (Bar)

International
Ambiance
Modern
Key Offerings
A relaxed dining venue offering a varied selection of international cuisine; perfect for lunch, dinner, or cocktail hours while enjoying lovely views.
Reservation
Not needed
Lunch, Dinner, and Cocktail hour.

Intercontinental Dubai Festival City By Ihg Location

Dubai Festival City P.O. Box 45777, 36, Dubai, United Arab Emirates, 45777
Map view
Dubai Festival City P.O. Box 45777, 36, Dubai, United Arab Emirates, 45777
Nearby
Mall
Dubai Festival City
1700 ft
Restaurants
Hard Rock Cafe
1600 ft
Festival Blvd Zone 8A
Anise
100 ft
Crescent Drive Lobby Level
Belgian Cafe
400 ft
Dubai Festival City
Vista Bar & Terrace
100 ft
Al Rebat Street Lobby Level
Black Tap Craft Burgers & Shakes DFC
3300 ft
Intercontinental Hotel Dubai Festival City Water Front Level
Zaytoun
200 ft
Crescent Dr Crowne Plaza Hotel -Festival City
Pierre's Bistro & Bar
3300 ft
Promenade Level
Le Relais de L Entrecote
300 ft
Festival Blvd
Eclipse Bar
1700 ft
Al Rebat Street
The Bagel Bar Coffee House
1700 ft
Ground Level
Explore Dubai
Explore Dubai Festival City
Top Attractions
Activities
Dining
Entertainment
Jameel Arts Centre
Jameel Arts Centre
15 minutes' walk
A contemporary art institution featuring innovative exhibitions, workshops, and beautiful waterfront views.
Dubai Dolphinarium
Dubai Dolphinarium
7 minutes' drive
Home to captivating dolphin and seal shows in an indoor facility, ideal for families with unforgettable experiences.
Dubai Festival City Mall
Dubai Festival City Mall
20 minutes' walk
A vast shopping destination mixed with dining, entertainment, and the stunning IMAGINE water and light show.
Ras Al Khor Wildlife Sanctuary
Ras Al Khor Wildlife Sanctuary
10 minutes' drive
A natural reserve with rich wildlife, perfect for birdwatching and appreciating nature in the busy city.
Kayaking at Festival City
10 minutes' drive
Enjoy a thrilling kayaking experience on the waters of Dubai Festival City with rentals available nearby.
Yoga by the Waterfront
15 minutes' walk
Relaxing yoga sessions held by the waterfront, offering a peaceful environment and scenic views.
Children's City
Children's City
30 minutes' walk
An interactive educational center for children, featuring a variety of engaging exhibits.
Anise
Anise
1 minute' walk
A vibrant venue offering an eclectic mix of international cuisines, perfect for a diverse dining experience.
Belgain Cafe
2 minutes' walk
A cozy setting with Belgian cuisine and craft beers, famed for its tasty mussels and fries.
Hard Rock Cafe
Hard Rock Cafe
6 minutes' walk
Classic rock vibe with American cuisine, known for its burgers and live music events.
Vista Bar & Terrace
Vista Bar & Terrace
1 minute' walk
A chic bar with stunning city views, perfect for casual meets with a vibrant atmosphere and specialty cocktails.
Dubai Festival City Mall Cinema
20 minutes' walk
A state-of-the-art cinema showcasing the latest movies, an ideal outing for families and movie buffs alike.
Getting around
City Centre
Dubai9 min  ·  3.7 mi
Airports
Dubai Creek SPB (DCG)10 min  ·  4.0 mi
Dubai (DXB)29 min  ·  11.7 mi
Train
Creek Station16 min  ·  4300 ft
Dubai Healthcare City Station35 min  ·  1.8 mi
Underground
Creek16 min  ·  4300 ft
Al Jadaf21 min  ·  1.1 mi
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs AED 120 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Dutch, Czech, Japanese, Chinese, Russian, Arabic, Hindi, Bahasa Indonesian, Afrikaans, Panjabi / Punjabi, Serbian, Tagalog / Filipino
Year renovated:
2007
Number of floors:
34
Number of rooms:
526
Former name
intercontinental dubai festival city, an ihg hotel

Reviews and Ratings

Feedback about Intercontinental Dubai Festival City By Ihg from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the Intercontinental Dubai Festival City for its direct access to Festival City Mall and its spacious, clean rooms featuring comfortable beds. The breakfast buffet receives high marks for its variety, including fresh fruit and pastries. While some guests have noted wear on hallway carpets, many appreciate the hotel's pool area, finding it clean, spacious, and relaxing, with beautiful views. Plus, the hotel is conveniently located about 15 minutes by taxi from Burj Khalifa.
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Review score
Based on 5545 verified reviews
9.5/10
Perfect
95%
Recommend
Location
9.2/10
Free Wi-Fi
9.0/10
Paid Wi-Fi
7.4/10
Value for money
8.3/10
Pros
Shopping mall access
Comfortable rooms
Friendly staff
Breakfast variety
Quick check-in
Cons
Uncomfortable beds
Smoking smell
Poor accommodation
Guest reviews
based on 5545 reviews
9.5/10
based on 3540 reviews
8.7/10
Andrew from United States
Family with children
Premium King Room Club Lounge Access
3 nights in November 2025
|
Reviewed: February 09, 2026
9.3/10

Wonderful Stay with Excellent Service

large shopping centercomfortable roomamazing cocktailsconsiderable delay
The hotel's proximity to a large shopping center is very convenient! I found the rooms comfortable and well kept. The breakfast and high tea in the club lounge on the 26th floor had a fantastic view. Diani, the mixologist in the clubroom, prepared amazing cocktails. I recommend the Pina Picante.
During check-in, I experienced a considerable delay. I then waited over an hour to access both rooms. When I finally received them, I observed dust on the table. There was also hair in the bathroom. This was a bit disappointing.
Service
9/10
The staff went the extra mile to provide amazing service. They were attentive. They handled serving a large group of people, in the restaurant, very well. The staff efficiently addressed requests.
Facilities
9/10
The gym featured current equipment and adequate space for workouts. The pool area was clean, spacious, and relaxing with a beautiful view. The hotel offers direct access to the shopping center for additional retail and dining.
Dining
10/10
Anise restaurant's Nabin made excellent coffee and fun drinks. The breakfast buffet presented an excellent array of high-quality options. The staff at the Pizza area were friendly and cute, offering a great service experience.
0 Helpful
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Molly from Ireland
Business traveller
King Room Burj Khalifa View
3 nights in November 2025
|
Reviewed: January 09, 2026
9/10
fresh fruitpastry selectiondirect access
The breakfast buffet included fresh fruit and pastries. The fitness center had several treadmills and weights. I enjoyed the direct access to the shopping mall!
The hallway carpets showed some wear.
0 Helpful
Mary from United Kingdom
Single
premium king room club lounge access
4 nights in November 2025
|
Reviewed: January 08, 2026
8.8/10

excellent stay with great service

warm welcomeprompt valetconcierge helpfulnesslong elevator
i found the service at this location excellent. i was greeted warmly and efficiently at check-in. the staff was always available to assist with any requests. i also appreciated the prompt valet service and the helpfulness of the concierge. i enjoyed the convenience and the warm hospitality shown throughout my stay, that was a pleasant experience.
the elevator wait times were occasionally long, specifically during peak hours. this sometimes added unexpected delays to my schedule. it's not a major issue, but improvements in elevator management would certainly be beneficial.
Service
9/10
the staff provided prompt and attentive service. requests were handled quickly and efficiently. i found the team very courteous.
Rooms
8/10
my room included comfortable bedding. i found the climate control easy to adjust and effective. the room also had sufficient sound insulation and modern amenities.
Location
9/10
the hotel provides direct access to the adjacent shopping mall. this allows very convenient access to shopping and dining options. there is also easy access to transport links.
Dining
9/10
the hotel restaurant offers a diverse menu. i found the food presentation appealing and tasty. the restaurant also caters to various dietary needs.
0 Helpful
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Mickey from United States
Premium King Room Club Lounge Access
3 nights in November 2025
|
Reviewed: November 30, 2025
9.3/10

A Return Visit Delight

shopping mallbreakfast variety
This visit was wonderful. The hotel linked to the shopping mall, which aided with convenience. Breakfast held a lot of variety. Late check-out at 14:00 was possible, I appreciate this.
Rooms
9/10
The rooms includes spacious layout, I noticed. The cleanliness was immaculate. Views were available from the room. I noticed an interesting bathroom layout during this stay.
Dining
9/10
Anise features diverse international cuisines. Every dish had delicious flavor. Head Chef Mustafa Sayed's leadership showed through. His attention to detail and hands-on approach insured the highest standard.
Service
10/10
The staff was always friendly. They looked professional too. They helped me to feel welcomed and taken care of. Their efforts.
Facilities
9/10
The hotel has direct access to Festival City Mall. I noticed this made shopping convenient. The infinity pool offered a spot to relax. Valet parking added to the ease of my visit.
0 Helpful
|
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Questions of the users
About Intercontinental Dubai Festival City By Ihg
Are there designated smoking rooms available at this hotel?
15 December 2024
Smoking rooms are subject to availability.
Is there access to a club lounge on the 26th floor included in the booking rate?
23 January 2025
This rate does not include access to the club lounge.
Can you provide information about breakfast options?
10 February 2025
Breakfast is served as a buffet, priced at AED 145 per person, per night.
Can guests enjoy the hotel facilities while waiting for their room to be ready?
5 March 2025
Yes, guests are welcome to use the hotel facilities until their room is available.
Does the hotel provide direct access to the nearby mall?
15 April 2025
Yes, there is direct access to Dubai Festival City Mall from the hotel.
What are the age restrictions for children in the club lounge?
1 May 2025
Children under 12 are allowed in the club lounge until 6 PM.
What amenities are included in the onsite gym?
20 May 2025
The gym includes various cardio machines and stunning views of the creek.
Are there baby-sitting services available, and what is the cost?
25 June 2025
Babysitting services are offered at AED 50 per hour, but are not available for babies under 6 months old.
What is the price range for lunch at the hotel's dining facilities?
30 July 2025
Lunch at Anise is AED 199 per adult with soft drinks or AED 348 per adult with alcohol, and AED 120 for children aged 5 and below.
How much does the airport shuttle service cost?
10 August 2025
The airport shuttle service costs AED 214 for pick up and AED 200 for drop off from DXB International Airport, and booking is required 48 hours in advance.

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Rooms and Guests2 Guests, 1 Room