Intercontinental Dubai Festival City By Ihg, Dubai ➤ Reviews, Rooms & Prices 2026

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Intercontinental Dubai Festival City By Ihg Skyline photo View of the hotel

Intercontinental Dubai Festival City By Ihg Interior photo A suite at the hotel

Intercontinental Dubai Festival City By Ihg Room photo A bedroom at the InterContinental London The O2

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Key details

About the Hotel

Dubai Festival City P.O. Box 45777, 36, Dubai, United Arab Emirates, 45777

Close to Dubai Creek

Great

8.7

9.4

/10

4.8

4.9

Loved by Intercontinental Dubai Festival City By Ihg guests

Attentive staff
Spacious rooms
Delicious meals
Excellent service
Great location

"Hotel was well located, connected to the Festival City Shopping Mall."

Jane from United Kingdom

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"We chose the 1/2 board option and we were so glad that we did- the food at Anise restaurant was AMAZING!"

asiatrotters from United Arab Emirates

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"Spacious rooms, next to a shopping mall"

Nasim from United States

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Amenities

InterContinental Dubai Festival City offers an indoor and outdoor temperature-controlled pool, including the iconic glass-bottom Infinity Pool. The SPA InterContinental provides a range of holistic treatments designed for relaxation and rejuvenation. The hotel also features a state-of-the-art Event Centre with 19 venues and the lavish 5,000 square meter Festival Arena.

Rooms

The hotel boasts 508 luxurious guest rooms, each adorned with marble flooring and jewel tones, providing stunning views of the Dubai skyline. Room options include Deluxe rooms and spacious suites, designed to accommodate families. Indulgent touches like luxury toiletries and standalone bathtubs enhance the overall experience.

Location

InterContinental Dubai Festival City is centrally located within the bustling Dubai Festival City area, offering easy access to numerous shopping and entertainment options. Dubai International Airport is only a 10-minute drive away, making arrivals seamless. Guests can directly access Dubai Festival City Mall, which features diverse retailers and dining venues.

Dining

The hotel is home to multiple dining options, including Pierre's TT, managed by three Michelin-starred Chef Pierre Gagnaire, known for exquisite French cuisine. Other on-site venues include Vista Restaurant with panoramic city views and Karam Al Bahr, serving Lebanese delicacies. Culinary experiences extend to breakfast buffets featuring international dishes with live cooking stations.

Family-Friendly

Families will appreciate the Planet Trekkers Kids Club, offering supervised activities tailored for children, such as climbing walls and arts and crafts. The hotel also provides options for connecting rooms to accommodate larger family groups. Additionally, kids can enjoy dedicated menus and supervised spaces for fun and engagement.

Highlights

Location: Close to Dubai Festival City Mall

Pools: Iconic glass-bottom Infinity Pool

Dining: Multiple Michelin-starred options

Events: 5,000 square meter Festival Arena

Family-Friendly: Activities at Planet Trekkers Kids Club

“InterContinental Dubai Festival City is a luxury base in a prime location, with direct access to the expansive Dubai Festival City Mall. The iconic infinity pool and Michelin-starred dining stand out, but I suspect the Guinness World Record-breaking water and light spectacle is what guests will remember most. While some areas may benefit from an upgrade, the hotel remains a solid choice for both business and family travel.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.2/10Review score

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Highlights from guests

DiningBreakfast Paradise

Breakfast had so many options. The variety was amazing, the best I've ever had at a hotel. I loved it.

Khalid from Saudi Arabia

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Room FeaturesSpacious Comfort

The room was large and comfortable. The bathroom was huge and exceptionally clean. Quality materials were used everywhere.

Mei Ling from Singapore

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Spa & LeisurePoolside Bliss

There are two nice and clean pools. They control the temperature. Hot tubs are available too, great for relaxing.

Isabelle from France

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Business FacilitiesSeamless Trip

Everything was smooth and easy. Made my short business trip stress-free. I had no problems at all.

Rajesh from India

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Select your room type

Intercontinental Dubai Festival City By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic King Room Waterfront View

2 persons

455 sq. feet

1 King-size bed

Shower

Heating

room details

Classic Twin Room Waterfront View

2 persons

455 sq. feet

2 Single beds

Shower

Heating

room details

Premium King Room Club Lounge Access

2 persons

500 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Classic Room

2 persons

455 sq. feet

1 Double bed

Shower

Heating

room details

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Facilities

Intercontinental Dubai Festival City By Ihg offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.8/10Review score

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Free shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool
Kids club

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Heated swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Intercontinental Dubai Festival City, a gastronomic adventure awaits with a stunning array of dining options that celebrate diverse culinary traditions. From Lebanese seafood delights to refined French pastries, each venue offers a delightful atmosphere perfect for every occasion, whether it's a family gathering or a romantic evening.

Intercontinental Dubai Festival City By Ihg Restaurant photo The Sky Bar

Intercontinental Dubai Festival City By Ihg Restaurant photo The photo shows the interior of a stylish and modern bar, likely located in a high-rise building with a panoramic view of a city skyline at dusk or night. The overall ambiance is upscale and sophisticated, with a mix of warm and cool tones.

The bar

Intercontinental Dubai Festival City By Ihg Restaurant photo The photo captures a festive dining scene, likely inside a restaurant or hotel, decorated for the Christmas season. The focal point is a charming, miniature gingerbread house-style structure serving as a buffet or food station. It's constructed from

Anise

International Buffet

Ambiance

Family friendly, Modern

Key Offerings

A vibrant buffet featuring a rich tapestry of flavors from Chinese, Indian, Mediterranean, and Middle Eastern cuisines, perfect for breakfast, brunch, lunch, and dinner.

Reservation

Recommended

Dinner only, open from 6:30 PM to 11:00 PM daily.

Karam Al Bahr (Lebanese Seafood)

Lebanese Seafood

Ambiance

Family friendly, Modern

Key Offerings

Experience a catch-boat-to-table delight with exquisite Lebanese dishes, ideal for a refreshing lunch or an enchanting dinner.

Reservation

Recommended

Lunch and Dinner only.

Choix Patisserie par Pierre Gagnaire

French

Ambiance

Modern

Key Offerings

A boutique patisserie featuring signature French pastries and light dining options, perfect for breakfast, lunch, or high tea.

Reservation

Not needed

Open from 7:00 AM to 7:30 PM daily.

Pierre's TT

French

Ambiance

Modern

Key Offerings

An intimate dining space that dazzles guests with fine French dishes, available for dinner and cocktails in the evening.

Reservation

Recommended

Dinner and Cocktail hour only.

Vista - Restaurant and Terrace (Bar)

International

Ambiance

Modern

Key Offerings

A relaxed dining venue offering a varied selection of international cuisine; perfect for lunch, dinner, or cocktail hours while enjoying lovely views.

Reservation

Not needed

Lunch, Dinner, and Cocktail hour.

Intercontinental Dubai Festival City By Ihg Location

Dubai Festival City P.O. Box 45777, 36, Dubai, United Arab Emirates, 45777

Map view

Dubai Festival City P.O. Box 45777, 36, Dubai, United Arab Emirates, 45777

City landmarks

Aquarium

Dubai Dolphinarium

1.6 mi

Landmark

Jameel Arts Centre

3900 ft

Shopping Area

Dubai Festival City Mall

1.0 mi

Landmark

Dubai Tennis Stadium

1.4 mi

Landmark

Covent Garden Market

5200 ft

Landmark

Children's City

1.6 mi

Landmark

Creek Park

1.8 mi

Landmark

Ibrahim Al Khalil Mosque

2.1 mi

Landmark

Wonderland Theme & Water Park

1.9 mi

Landmark

Onetourism

2.0 mi

Landmark

Art Plus Gallery

2.1 mi

Gallery

The Amazing Museum & Art Gallery

2.1 mi

Church

St Marys Catholic Church

2.3 mi

Landmark

Deira Clocktower

2.8 mi

Church

Holy Trinity Church

2.2 mi

Shopping Area

Wafy Mall

2.3 mi

Gallery

TWO M art Gallery

2.3 mi

Church

St. Thomas Orthodox Cathedral

2.4 mi

Museum

Dubai Museum

4.3 mi

Landmark

Al Nasr Leisureland

2.5 mi

Landmark

Ras Al Khor Wildlife Sanctuary

2.6 mi

Landmark

Dubai Frame

3.2 mi

Landmark

Zabeel Palace

3.1 mi

Gallery

Four Seasons Ramesh Gallery

3.0 mi

Event hall

World Trade Centre

3.8 mi

Landmark

Al Fahidi Historical Neighbourhood

4.2 mi

Landmark

Jumeira Archaeological Site

3.6 mi

Landmark

Coins Museum

3.6 mi

Landmark

Camel Museum

3.6 mi

Nearby

Mall

Dubai Festival City

1700 ft

Restaurants

Hard Rock Cafe

1600 ft

Festival Blvd Zone 8A

Anise

100 ft

Crescent Drive Lobby Level

Belgian Cafe

400 ft

Dubai Festival City

Vista Bar & Terrace

100 ft

Al Rebat Street Lobby Level

Black Tap Craft Burgers & Shakes DFC

3300 ft

Intercontinental Hotel Dubai Festival City Water Front Level

Zaytoun

200 ft

Crescent Dr Crowne Plaza Hotel -Festival City

Pierre's Bistro & Bar

3300 ft

Promenade Level

Le Relais de L Entrecote

300 ft

Festival Blvd

Eclipse Bar

1700 ft

Al Rebat Street

The Bagel Bar Coffee House

1700 ft

Ground Level

Explore Dubai

Explore Dubai Festival City

Jameel Arts Centre

15 minutes' walk

A contemporary art institution featuring innovative exhibitions, workshops, and beautiful waterfront views.

Dubai Dolphinarium

7 minutes' drive

Home to captivating dolphin and seal shows in an indoor facility, ideal for families with unforgettable experiences.

Dubai Festival City Mall

20 minutes' walk

A vast shopping destination mixed with dining, entertainment, and the stunning IMAGINE water and light show.

Ras Al Khor Wildlife Sanctuary

10 minutes' drive

A natural reserve with rich wildlife, perfect for birdwatching and appreciating nature in the busy city.

Kayaking at Festival City

10 minutes' drive

Enjoy a thrilling kayaking experience on the waters of Dubai Festival City with rentals available nearby.

Yoga by the Waterfront

15 minutes' walk

Relaxing yoga sessions held by the waterfront, offering a peaceful environment and scenic views.

Children's City

30 minutes' walk

An interactive educational center for children, featuring a variety of engaging exhibits.

Anise

1 minute' walk

A vibrant venue offering an eclectic mix of international cuisines, perfect for a diverse dining experience.

Belgain Cafe

2 minutes' walk

A cozy setting with Belgian cuisine and craft beers, famed for its tasty mussels and fries.

Hard Rock Cafe

6 minutes' walk

Classic rock vibe with American cuisine, known for its burgers and live music events.

Vista Bar & Terrace

1 minute' walk

A chic bar with stunning city views, perfect for casual meets with a vibrant atmosphere and specialty cocktails.

Dubai Festival City Mall Cinema

20 minutes' walk

A state-of-the-art cinema showcasing the latest movies, an ideal outing for families and movie buffs alike.

Getting around

City Centre

Dubai9 min · 3.7 mi

Airports

Dubai Creek SPB (DCG)10 min · 4.0 mi

Dubai (DXB)29 min · 11.7 mi

Train

Creek Station16 min · 4300 ft

Dubai Healthcare City Station35 min · 1.8 mi

Underground

Creek16 min · 4300 ft

Al Jadaf21 min · 1.1 mi

Bus

Bus stop5 min · 1400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs AED 120 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, German, French, Spanish, Dutch, Czech, Japanese, Chinese, Russian, Arabic, Hindi, Bahasa Indonesian, Afrikaans, PanjabiÂ / Punjabi, Serbian, Tagalog / Filipino

Year renovated:

2007

Number of floors:

Number of rooms:

526

Former name

intercontinental dubai festival city, an ihg hotel

Reviews and Ratings

Feedback about Intercontinental Dubai Festival City By Ihg from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the Intercontinental Dubai Festival City for its direct access to Festival City Mall and its spacious, clean rooms featuring comfortable beds. The breakfast buffet receives high marks for its variety, including fresh fruit and pastries. While some guests have noted wear on hallway carpets, many appreciate the hotel's pool area, finding it clean, spacious, and relaxing, with beautiful views. Plus, the hotel is conveniently located about 15 minutes by taxi from Burj Khalifa.

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Review score

Based on 2468 verified reviews

9.1/10

Perfect

91%

Recommend

Location

9.2/10

Free Wi-Fi

9.0/10

Paid Wi-Fi

7.4/10

Value for money

8.3/10

Pros

Shopping mall access

Comfortable rooms

Friendly staff

Breakfast variety

Quick check-in

Cons

Uncomfortable beds

Smoking smell

Poor accommodation

Mickey from United States

Premium King Room Club Lounge Access

3 nights in November 2025

Reviewed:November 30, 2025

9.3/10

A Return Visit Delight

shopping mallbreakfast variety

This visit was wonderful. The hotel linked to the shopping mall, which aided with convenience. Breakfast held a lot of variety. Late check-out at 14:00 was possible, I appreciate this.

Rooms

9/10

The rooms includes spacious layout, I noticed. The cleanliness was immaculate. Views were available from the room. I noticed an interesting bathroom layout during this stay.

Dining

9/10

Anise features diverse international cuisines. Every dish had delicious flavor. Head Chef Mustafa Sayed's leadership showed through. His attention to detail and hands-on approach insured the highest standard.

Service

10/10

The staff was always friendly. They was professional too. They helped me to feel welcomed and taken care of. Their efforts.

Facilities

9/10

The hotel has direct access to Festival City Mall. I noticed this made shopping convenient. The infinity pool offered a spot to relax. Valet parking added to the ease of my visit.

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Questions of the users

About Intercontinental Dubai Festival City By Ihg

Are there designated smoking rooms available at this hotel?

15 December 2024

Smoking rooms are subject to availability.

Is there access to a club lounge on the 26th floor included in the booking rate?

23 January 2025

This rate does not include access to the club lounge.

Can you provide information about breakfast options?

10 February 2025

Breakfast is served as a buffet, priced at AED 145 per person, per night.

Can guests enjoy the hotel facilities while waiting for their room to be ready?

5 March 2025

Yes, guests are welcome to use the hotel facilities until their room is available.

Does the hotel provide direct access to the nearby mall?

15 April 2025

Yes, there is direct access to Dubai Festival City Mall from the hotel.

What are the age restrictions for children in the club lounge?

1 May 2025

Children under 12 are allowed in the club lounge until 6 PM.

What amenities are included in the onsite gym?

20 May 2025

The gym includes various cardio machines and stunning views of the creek.

Are there baby-sitting services available, and what is the cost?

25 June 2025

Babysitting services are offered at AED 50 per hour, but are not available for babies under 6 months old.

What is the price range for lunch at the hotel's dining facilities?

30 July 2025

Lunch at Anise is AED 199 per adult with soft drinks or AED 348 per adult with alcohol, and AED 120 for children aged 5 and below.

How much does the airport shuttle service cost?

10 August 2025

The airport shuttle service costs AED 214 for pick up and AED 200 for drop off from DXB International Airport, and booking is required 48 hours in advance.