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Itc Grand Central, A Luxury Collection Hotel, Mumbai, Mumbai

•
8.8|Great
Check rooms and rates
From$130 /nightOnly on Our Website -10%
Check-in
18Oct
Check-out
19Oct
Guests
2 Guests
Key details

About the Hotel

287 Dr. Babasaheb Ambedkar Road, Mumbai, 400012
-
Near the Marubai Gaondevi Mandir
Great
8.8
8.9
/10
4.6
4.7
/5

5-star Victorian Luxury in Mumbai

Rooms

ITC Grand Central, a Luxury Collection Hotel, offers elegantly appointed rooms and luxury suites that provide panoramic views of Mumbai and the Arabian Sea. The Tower Rooms and ITC One rooms are LEED Platinum certified, ensuring a comfortable sleep experience. Guests in the Executive Club enjoy dedicated butler service and access to the exclusive rooftop lounge, 'Point of View'.

Wellness and Spa

Kaya Kalp - The Spa spans three floors and offers a variety of Ayurvedic and international therapies. Guests can also relax in a semi-indoor swimming pool and utilize the state-of-the-art fitness center. This sanctuary promotes holistic well-being and includes dedicated salon services.

Dining

The hotel's award-winning dining includes Hornby's Pavilion, which serves a diverse range of gourmet cuisines. Dakshin restaurant specializes in authentic South Indian flavors and dishes directly sourced from various peninsular states. Guests can enjoy specialized menus like 'No Onion & No Garlic' alongside elaborate set menus.

Amenities

ITC Grand Central hosts versatile meeting spaces, including a pillar-less ballroom capable of accommodating up to 600 guests. The state-of-the-art boardroom on the rooftop is ideal for high-level corporate meetings. Dedicated teams ensure all events receive personalized attention, from décor to advanced audio-visual support.

Accessibility

Situated in the Parel area, the hotel provides convenient access to business hubs and recreational landmarks in Mumbai. It is well-connected to shopping and entertainment venues, enhancing the guest experience. The property also stands as a LEED Zero Carbon certified hotel, emphasizing sustainable luxury.

Highlights

Rooms: Tower Rooms and ITC One

Wellness: Kaya Kalp - The Spa

Dining: Hornby's Pavilion and Dakshin restaurant

Business: Pillar-less ballroom and rooftop boardroom

Location: LEED Zero Carbon certified in Parel area

“ITC Grand Central impresses with its blend of Victorian architecture and modern amenities in South Mumbai. I especially like the eco-conscious approach with its LEED certification, alongside standout dining and wellness options. The 'Point of View' rooftop lounge offers an exclusive experience that truly sets it apart.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Itc Grand Central, A Luxury Collection Hotel, Mumbai offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Executive Club King Room Skyline View on Spa Laundry Food & Soft Beverage Buy 1 1 Luxury Happy Hours from 6 pm to 8pm
    2 persons
    315 sq. feet
    1 King-size bed
    Air conditioning
    Shower
  • The Towers Lounge Access on Spa Laundry Food & Soft Beverage Complimentary Luxury Hours from 6pm to 8pm
    2 persons
    335 sq. feet
    1 King-size bed
    Air conditioning
    Shower
  • King Room Skyline View on Spa Laundry Food & Soft Beverage Buy 1 1 Luxury Happy Hours from 6 pm to 8pm
    2 persons
    315 sq. feet
    1 King-size bed
    Air conditioning
    Shower
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
October 2026 - October 2027
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Check-in/ Check-out

Facilities

Itc Grand Central, A Luxury Collection Hotel, Mumbai offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Sports trainer

Guest Parking

  • Private parking is possible on site for free.

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

ITC Grand Central offers an exquisite array of dining options that celebrate both local and international flavors. Guests can enjoy a harmonious blend of traditional Indian dishes alongside modern culinary interpretations in inviting settings perfect for families and gourmet explorers alike.
Itc Grand Central, A Luxury Collection Hotel, Mumbai Restaurant photo
Itc Grand Central, A Luxury Collection Hotel, Mumbai Restaurant photo
Itc Grand Central, A Luxury Collection Hotel, Mumbai Restaurant photo

KEBAB & KURRIES

Indian
Ambiance
Family friendly, Modern
Key Offerings
A delightful selection of North West Frontier dishes served in an elegant setting, featuring both kebabs and curries rooted in authentic regional recipes.
Reservation
Recommended
Lunch: 12:30 PM - 2:30 PM; Dinner: 7:00 PM - 11:30 PM, Daily

HORNBY'S PAVILION

American, Indian, Italian, Seafood, Local, International
Ambiance
Family friendly
Key Offerings
An all-day dining venue serving a diverse menu that includes everything from international favorites to local delights, crafted for a shared family experience.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner; Hours vary.

FREDRICK'S LOUNGE

High tea, Cocktails
Ambiance
Modern
Key Offerings
A stylish lounge perfect for leisurely afternoons, offering a curated selection of teas and cocktails to complement the relaxing atmosphere.
Reservation
Not needed
High tea & Cocktail hour: 9:00 AM - 10:00 PM, Daily

POINT OF VIEW

Indian, International
Ambiance
Modern
Key Offerings
An exclusive lounge providing a sophisticated experience with views, ideal for high tea and cocktails, highlighting the interplay of Indian and international tastes.
Reservation
Not needed
High tea & Cocktail hour: 9:00 AM - 10:00 PM, Daily

DUBLIN

Cocktail hour
Ambiance
Modern
Key Offerings
A chic venue ideal for unwinding with signature cocktails and a lively atmosphere, perfect for social gatherings.
Reservation
Not needed
Cocktail hour: 11:30 AM - 12:00 AM, Daily

Itc Grand Central, A Luxury Collection Hotel, Mumbai Location

287 Dr. Babasaheb Ambedkar Road, Mumbai, 400012
Explore Mumbai
Explore Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Lal Baug Cha Raja
Lal Baug Cha Raja
10-minute walk
Famous for its grand Ganesh idol, this temple attracts millions during Ganesh Chaturthi, showcasing vibrant festivals and local culture.
Bhau Daji Lad Museum
Bhau Daji Lad Museum
25-minute walk
India's oldest museum features exquisite artifacts and a stunning collection of decorative arts, celebrating Mumbai's rich history.
Nehru Science Centre
Nehru Science Centre
25-minute walk
An interactive science museum with hands-on exhibits, perfect for families looking to blend fun with learning in a vibrant atmosphere.
Dhobi Ghat
Dhobi Ghat
25-minute walk
The world's largest outdoor laundry offers a peek into traditional practices, showcasing Mumbai's daily life and cultural heritage.
Visit Sewri Flamingo Point
8-minute drive
A stunning spot for birdwatching, especially during migratory seasons; perfect for relaxed nature lovers seeking tranquility.
Smaaash
Smaaash
25-minute walk
An entertainment center featuring games, bowling, and VR experiences; ideal for thrill-seekers looking for a fun night out.
Yoga at Focus Fitness
10-minute drive
Relax and rejuvenate with yoga classes available nearby, promoting wellness and mindfulness in a tranquil setting.
Hornby's Pavilion
Hornby's Pavilion
2-minute walk
This restaurant offers casual dining with international cuisine, known for its delightful ambiance and appetizing buffet options.
Kebabs & Kurries
Kebabs & Kurries
30-minute walk
Specializes in North Indian cuisine, featuring grilled kebabs and traditional dishes, with vegetarian options available.
Great Punjab Restaurant & Bar
Great Punjab Restaurant & Bar
3-minute walk
A vibrant eatery offering North Indian favorites and a range of cocktails; recommended for casual dining experiences.
Phoenix Mall
Phoenix Mall
20-minute walk
A vast shopping and entertainment complex with cinemas, restaurants, and retail outlets; perfect for a fun day out with family.
Smaaash Arena
25-minute walk
An entertainment hub with sports, gaming, and interactive experiences; offers exciting events like live music and comedy nights.
Getting around
  • City Centre
    Mumbai 15 min  ·  6.0 mi
  • Airports
    Chhatrapati Shivaji International (BOM) 26 min  ·  10.4 mi
  • Train
    Lower Parel railway station 12 min  ·  3300 ft
    Dadar Railway Station 33 min  ·  1.7 mi
  • Underground
    Ghatkopar 19 min  ·  7.6 mi
    Jagruti Nagar 19 min  ·  7.8 mi
Want to see Exclusive Early Booking Rate?
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of INR 1200.0 per person.
Pets
Pets are not allowed.
Languages
English, Russian, Hindi, Bengali, Kashmiri, Marathi, Panjabi / Punjabi
Number of floors:
22
Number of rooms:
253

Reviews and Ratings

Feedback about Itc Grand Central, A Luxury Collection Hotel, Mumbai from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
ITC Grand Central is often praised for its spacious and comfortable rooms, providing a pleasant experience for many guests. The hotel's location in Lower Parel makes it convenient for exploring Mumbai. While the Hornby's Pavilion may strike some as more of a canteen than a luxury restaurant, its breakfast buffet offers a wide range of Indian food. You can also enjoy the city views from the upper floors.
Show more
Review score
Based on 2 verified reviews
6.5 /10
Nice
100 %
Recommend
Cleanliness
9.2/10
Comfort
9.2/10
Value for money
8.3/10
Free Wi-Fi
8.4/10
Pros
Exceptional service
Comfortable rooms
Friendly staff
Great ambiance
Huge bathroom
Cons
Customer interactions
Breakfast options
Guest reviews
based on 2 reviews
6.5/10
based on 3510 reviews
4.5/5
based on 1111 reviews
8.8/10
Jackson from United States
Family with children
Executive Club
4 nights in November 2025
|
Reviewed: February 12, 2026
6/10

Acceptable Stay but Lacking Attention to Detail

slow service non-functional ac
The air conditioning did not function properly. I contacted staff multiple times without resolution (this was frustrating). A pizza order took over an hour to arrive after being quoted 30 minutes. Breakfast service also disappointed. I requested aloo cheese paratha that never was, despite a promise of fresh preparation. (I waited a long time).
0 Helpful
Emerson from United States
Business traveller
Executive Club Exclusive
4 nights in November 2025
|
Reviewed: January 22, 2026
7/10

acceptable stay overall

helpful staff comfortable stay difficult check-in room key
the staff is amazing, they really enhanced my stay. ms champa, shagufta, and anil, the concierge, ensured i had utmost comfort. i found the service to be really good.
The check-in and check-out processes were quite poor. i arrived very late and they had given my pre-paid room away. the hotel disabled my room key prematurely. This was without any intimation or warning.
0 Helpful
Questions of the users
About Itc Grand Central, A Luxury Collection Hotel, Mumbai
Is there a bathtub available in the hotel rooms?
14 November 2023
The rooms feature an elegant bathtub in the washroom, ensuring a luxurious experience.
Can I check in early, and are unmarried couples welcome at this hotel?
28 December 2023
Early check-in is based on availability upon arrival, and the hotel accommodates both married and unmarried couples.
Is it possible to request a room with a bathtub and special decorations for a celebration?
05 January 2024
Requesting a room with a bathtub and special decorations can be arranged, subject to availability.
What are the typical check-in and check-out times?
12 October 2023
Check-in starts at 15:00 and check-out is by 12:00.
Do you have rooms designated for smoking?
29 September 2023
Yes, the hotel offers smoking rooms, subject to availability.
What benefits come with access to the executive lounge?
05 November 2023
Guests with access to the executive lounge enjoy complimentary beverages and snacks during happy hours, as well as a serene environment.
Are meal plans available with breakfast and dinner options?
18 January 2024
Meal plans including breakfast and dinner are available, providing guests a convenient dining experience.
Is the hotel suitable for guests traveling as couples?
23 December 2023
The hotel is indeed couple-friendly, making it an ideal choice for romantic getaways.
How far is the hotel from Mumbai airport, and is shuttle service provided?
10 October 2023
The hotel is approximately 17 kilometers from Chhatrapati Shivaji International Airport, and shuttle services can be arranged upon request.
Are twin-bedded rooms available for booking?
15 February 2024
Twin-bedded rooms can be provided, subject to availability at the time of booking.
Can I make a reservation for a room without breakfast included?
10 March 2024
Yes, options for room reservations without breakfast are available for guests.

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