Does the hotel have a swimming pool for guests to use?
05 November 2024
There is no swimming pool available at this property.
75 photos
Doubletree By Hilton London Excel, London
93US$
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Key details
About the Hotel
Excel, 2 Festoon Way,
London,
United Kingdom,
E161RH,
Greater London
- On the waterfront of Royal Victoria Dock
Great
8.2
8.3
4.6
4.0
Loved by Doubletree By Hilton London Excel Hotel guests
"As we got to the reception for check-in, a lovely receptionist called Irene greeted us and even handed us warm cookies."
"We entered our spacious room and were delighted."
"The hotel is perfectly situated right across the bridge from the O2 which is where i was going for my concert."
Location
The Doubletree By Hilton London Excel is located in the historic Docklands, offering direct water views and easy access to the
Business Amenities
The hotel offers
Dining Options
On-site dining is available with a contemporary restaurant known for
Family Experience
The hotel provides a bespoke
Pet-Friendly Policy
Doubletree By Hilton London Excel allows dogs, making it a suitable option for travelers accompanied by pets. Specific
Highlights
Location: Waterfront hotel in the historic Docklands
Business: Event space for up to 35 people
Dining: On-site restaurant with panoramic views
Family: Bespoke Family Experience for children
“Doubletree By Hilton London Excel impresses with its waterfront locale near ExCel, a boon for business travelers. I appreciate the modern Italian cuisine and thoughtful touches like complimentary kids' amenities, adding to its appeal for families. Its easy access to city transport makes exploring London convenient.”
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Select your room type
Doubletree By Hilton London Excel Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
2 persons
230 sq. feet
2 Single beds
Shower
Air conditioning
room details
Queen Room
2 persons
230 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Queen Room Sofa Bed
2 persons
230 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Deluxe Twin Room View
2 persons
260 sq. feet
2 Single beds
Shower
Air conditioning
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Doubletree By Hilton London Excel Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
DoubleTree by Hilton London Excel presents an engaging culinary landscape, where guests can indulge in British flavors amid modern and family-friendly settings. With two charming dining venues, choices abound for those seeking a delightful meal or a relaxing drink by the Royal Victoria Dock.
The Salt Port Restaurant & Delicatessen
British
Ambiance
Modern and family-friendly setting overlooking the Royal Victoria Dock.
Key Offerings
Discover a sustainable dining experience that honors the history of the royal docks, featuring vegetarian and gluten-free options.
Reservation
Not needed.
Open daily from 06:30 to 22:00 (07:00 on Sundays).
The Bidder & Co Lounge
British
Ambiance
Inviting lounge atmosphere perfect for relaxation and casual gatherings.
Key Offerings
Enjoy signature cocktails and popular bar classics with a twist, complemented by shareable platters-ideal for unwinding after a day of events at ExCel London or The O2 Arena.
Reservation
Not needed.
Open daily from 12:00 to 02:00.
Doubletree By Hilton London Excel Hotel Location
Excel, 2 Festoon Way,
London,
United Kingdom,
E161RH,
Greater London
Map view
Excel, 2 Festoon Way,
London,
United Kingdom,
E161RH,
Greater London
City landmarks
Landmark
Royal Arsenal
1.8
mi
Library
Charlton House
1.9
mi
Convention Centre
ExCeL London
3100 ft
Landmark
Greenwich Park
2.7
mi
Event hall
The O2
1.6
mi
Landmark
War memorial at former St Mark's Church
2100 ft
Landmark
Silo D
2700 ft
Landmark
Emirates Air Line
1.1
mi
Landmark
Chapel Of St George And St Helena At Former Dockland Settlement No. 1
1.2
mi
Landmark
Dock Manager's Office
3600 ft
Landmark
Central Buffet At Custom House
3800 ft
Landmark
Silvertown War Memorial
3900 ft
Landmark
Up at The O2
1.6
mi
Landmark
The Dockers Sculpture
3000 ft
Museum
Cutty Sark
2.7
mi
Landmark
ExCeL Exhibition Centre
3600 ft
Landmark
St Luke's Community Centre
1.1
mi
Landmark
Northern Entrance to Woolwich Foot Tunnel
1.1
mi
Landmark
Fairbairn Hall
1.2
mi
Bridge
Royal Victoria Dock and Bridge
3000 ft
Church
Memorial Community Church
1.3
mi
Landmark
St Andrew's Church
1.3
mi
Landmark
St Andrew's Vicarage
1.3
mi
Planetarium
Royal Observatory Greenwich
2.7
mi
Theatre
Brick Lane Music Hall
2.5
mi
Landmark
St Mary Magdalene's Church
1.3
mi
Park
Thames Barrier Park
2.1
mi
Landmark
Thames Path
3.2
mi
Landmark
Silvertown
2.3
mi
Nearby
The Connaught Tavern
1500 ft
Restaurants
Fox Connaught
800 ft
Lynx Way London
Yi-Ban
1700 ft
1010 Dockside Road London Regatta Centre
Afternoon Tea at Sunborn Yacht Hotel London
1700 ft
Royal Victoria Dock Sunborn Yacht Hotel London
River Cottage Deli
3200 ft
1 Royal Victoria Dock ExCeL London
The Old Time Music Hall
2.0
mi
North Woolwich Road
City Bar and Grill
2.9
mi
London City Airport Hartmann Road
Custom House Pub
4700 ft
272-283 Victoria Dock Road
The City Bar
2.9
mi
Hartmann Rd After Security
Tapa Tapa
3800 ft
Western Gateway Royal Victoria Docks
Espressamente Illy
2.9
mi
City Aviation House London City Airport
Explore London
Explore the Surroundings
ExCeL London
12 minutes' walk
ExCeL London is a prominent exhibition center hosting various events, with modern facilities and a waterfront location.
The O2
30 minutes' walk
The O2 features a world-famous entertainment venue hosting concerts and events, alongside shops and eateries for visitors.
Royal Victoria Dock and Bridge
10 minutes' walk
The Royal Victoria Dock offers scenic views and a pleasant walking path, perfect for leisurely strolls or picnics by the water.
Greenwich Park
45 minutes' walk
Greenwich Park features beautifully landscaped gardens and offers spectacular views of London from the top of the hill.
Emirates Air Line
25 minutes' walk
The Emirates Air Line cable car offers a thrilling aerial view of the Thames, connecting Greenwich Peninsula and Royal Docks.
Fox Connaught
3 minutes' walk
Fox Connaught offers a cozy pub atmosphere with classic British fare and a variety of local ales on tap.
Yi-Ban
7 minutes' walk
Yi-Ban serves authentic Chinese dishes with riverside views, ideal for enjoying a meal in a stylish setting.
Afternoon Tea at Sunborn Yacht Hotel London
6 minutes' walk
This unique dining experience on a luxury yacht features classic afternoon tea with delightful pastries and serene views.
The Old Time Music Hall
40 minutes' walk
The Old Time Music Hall hosts engaging performances and live entertainment, providing a classic theatrical experience.
Up at The O2
30 minutes' walk
Up at The O2 allows guests to climb the iconic dome and enjoy panoramic views of London-an adventure for thrill-seekers.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at GBP 15 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 10 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Romanian, Polish, Russian, Lithuanian, Slovenian, Tagalog / Filipino
Number of floors:
9
Number of rooms:
285
Former name
Ramada
Reviews and Ratings
Feedback about Doubletree By Hilton London Excel Hotel from previous guests about their experience.
Show moreShow less
Pros
Comfortable bed
Friendly staff
Clean room
Delicious breakfast
Cons
Non-functioning air con
Trip hazard
Guest reviewsbased on 2502 reviews
scarlett from united kingdom
Single
deluxe queen room view
3 nights in November 2025
|
Reviewed:February 18, 2026
9/10
warm serviceavailable service
abdullah gave me the warmest service i have ever experienced. he clarified the available services, and even asked if i needed the balcony opened!!!
the front desk never answered my calls.
0 Helpful
Jennifer from United States
Single
Queen Room
3 nights in November 2025
|
Reviewed:January 10, 2026
9.3/10
Comfortable Stay Near ExCeL
good locationconvenient transportationwater temperature
I found the room to be a good size. The location was great (close to where I needed to be). I also liked that the hotel was near the dock, made transportation convenient. Breakfast was nice too.
I had an issue with the shower. The water temperature was hard to adjust and it would alternate between hot and cold.
Dining
9/10
Breakfast service has many options, and it's buffet style. There are a variety of dishes to select from (the honey was very fresh). The breakfast area is kept tidy by staff.
Service
10/10
The staff are helpful and friendly. The guest services manager extended a warm welcome upon arrival. One staff member even helped with a quick taxi ride during a medical emergency (i really appreciated their help).
Location
9/10
The hotel offers easy access to the DLR and underground. It is a good location for events at the ExCeL Centre. The location is very convenient to move around the city.
Rooms
9/10
The room was clean and quiet. The bed was comfortable (a good size too). The room had everything I needed for my stay. The rooms are modern with space.
0 Helpful
|
Molly from United Kingdom
Family with children
queen room sofa bed
3 nights in November 2025
|
Reviewed:December 02, 2025
9/10
allergen-free cookiesfree weights
The staff provided complimentary allergen-free cookies upon our arrival (a really lovely touch). i also appreciated the free weights available in the gym. My kids used them daily.
the lighting in the room felt very dim.
0 Helpful
Owen from United Kingdom
Business traveller
Queen Room
3 nights in November 2025
|
Reviewed:November 26, 2025
6/10
helpful staffunclean beddingpartial refund
the staff was NICE and helpful .
I FOUND several hairs on the blanket AND underneath it. This made me believe it was NOT changed after the last guest. I REQUESTED a partial refund, BUT the manager only offered 10% initially. she EVENTUALLY offered 20% After I pressed her, BUT her resistance to A reasonable solution was frustrating.
0 Helpful
Questions of the users
About Doubletree By Hilton London Excel
Is it permissible to smoke on the balcony of the hotel?
12 December 2024
The hotel maintains a smoke-free environment throughout the premises.
What are the parking options available if I arrive late in the evening?
28 January 2025
Complimentary parking is available on a first-come, first-served basis, with around 50 spaces in front of the hotel. Paid parking options are also available nearby.
How far is the hotel from the ExCel Exhibition Centre?
15 February 2025
The hotel is just a 3-minute walk from the East entrance of the ExCel Exhibition Centre.
What are the breakfast hours at the hotel?
20 March 2025
Breakfast is served from 6:30 AM to 10:30 AM on weekdays and until 11:30 AM on weekends.
Are there options to store luggage after checking out?
07 April 2025
Luggage storage is available at the concierge desk for guests after they check out.
Is the hotel currently open for guests?
14 May 2025
The hotel is actively open, operating under current regulations.
Is it possible to check in early upon arrival at the hotel?
18 June 2025
Early check-in is subject to availability on the day of arrival.
Does the hotel provide baby cots for guests with infants?
22 July 2025
Baby cots are available upon request for guests traveling with young children.
What is the total parking fee for guests per day?
01 August 2025
Self-parking is available at a rate of £15.00 per day for guests.Next best alternative
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