Crowne Plaza Nairobi Airport By Ihg, Nairobi ➤ Reviews, Rooms & Prices 2026

75 photos

Crowne Plaza Nairobi Airport By Ihg Hotel Exterior photo The photo shows a large, modern hotel at dusk or night. The hotel is predominantly light beige and dark gray, with a prominent vertical sign on the front that reads "CROWNE PLAZA" in white letters on a blue background.

The hotel has multiple floors

Crowne Plaza Nairobi Airport By Ihg Hotel Macro Details photo A steak with sides

Crowne Plaza Nairobi Airport By Ihg Hotel Exterior photo Crowne Plaza Nairobi Airport

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Key details

About the Hotel

First Freight Lane, Nairobi, Kenya, 00100

Close to Nairobi National Park

Perfect

9.0

9.4

/10

4.6

4.7

Loved by Crowne Plaza Nairobi Airport By Ihg Hotel guests

Friendly staff
Quick shuttle service
Beautiful room
Delicious food

"Located inside the vehicle security checkpoint at Nairobi this is a luxurious oasis in the chaos that is Nairobi Airport."

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"The roof-top pool and sitting area is lovely."

Diana

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"The hotel is very conveniently located just a few minutes from the airport terminal and with hourly shuttle service, made it a breeze."

Ohandtabz from Thailand

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Accommodations

Crowne Plaza Nairobi Airport offers 144 spacious, soundproof guest rooms equipped with black-out curtains and premium bedding for a restful sleep. Each room features a smart TV displaying local and international channels along with complimentary tea and coffee facilities. Junior suites come with balconies that provide additional relaxation space.

Dining Options

Kitchen 9 Restaurant serves a round-the-clock menu featuring local and international cuisine, with a buffet breakfast and a la carte choices available. Aroma Coffee Shop operates 24 hours, offering freshly prepared meals, including signature Kenyan coffee and pastries. For leisure, the Rooftop Pool Bar provides a scenic setting with refreshing drinks and a relaxed atmosphere.

Wellness Facilities

The hotel includes a 24-hour fitness center equipped with aerobic and strength training machines located on the rooftop, offering stunning views of the savannah. Guests can relax in the outdoor pool, open daily from 8:00 AM to 6:00 PM, while enjoying the sun. Spa services available on-site provide massages and facials using organic essential oils.

Business Services

Crowne Plaza Nairobi Airport is equipped with three fully functional meeting rooms that accommodate up to 80 guests, featuring high-speed Wi-Fi and AV technology. A dedicated business center offers services such as photocopying and printing for corporate travelers. Flexible catering options are available to support meeting and event needs.

Location and Access

Located within the JKIA complex, the hotel provides complimentary airport shuttle services around the clock, ensuring a hassle-free journey. It is just a five-minute drive to Jomo Kenyatta International Airport and close to the Nairobi Expressway. Guests can explore local attractions like Nairobi National Park, giraffes at the Giraffe Centre, and Maasai Market.

Highlights

Location: Within JKIA complex

Accommodation: 144 soundproof rooms

Dining: 24-hour Aroma Coffee Shop

Wellness: Rooftop fitness center

Business: Meeting rooms for 80 guests

Shuttle: Complimentary airport transfers

Relaxation: Spa treatments available

“This airport hotel understands the needs of its guests, offering a free shuttle to Jomo Kenyatta International Airport, only 5 km away. The rooftop pool with its panoramic savannah views and a 24-hour fitness center offer a welcome respite. I think it's a solid choice, particularly for business travelers.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.3/10Review score

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Highlights from guests

DiningFood was amazing!

The restaurant's buffet had beautifully prepared food. Cooked-to-order steak was perfectly rare. Vanilla ice cream is exceptionally good!

Michael from USA

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Spa & LeisureEnjoyed the spa

I enjoyed the spa and the rooftop pool and bar were very pleasant. Also I like the pool area, even if small.

Brigitte from France

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Room FeaturesRooms are large

Rooms are large, clean and comfortable, with dressing gowns, slippers, soaps and lotions. Dark rooms. Beds were amazing!

Juned from United Kingdom

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Guest ParkingSecurity is good

Located inside the vehicle security checkpoint, it provides security in the front checking vehicles. The hotel was very safe and secure.

Alessandro from Italy

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Select your room type

Crowne Plaza Nairobi Airport By Ihg Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard King Room Disability Access

2 persons

325 sq. feet

1 King-size bed

Shower

Coffee machine

room details

King Suite

2 persons

615 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Standard Twin Room Balcony

2 persons

325 sq. feet

2 Single beds

Shower

Coffee machine

room details

Standard King Room Balcony

2 persons

400 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Facilities

Crowne Plaza Nairobi Airport By Ihg Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Rooftop pool
Sun loungers
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Crowne Plaza Nairobi Airport, indulge in diverse international flavors at the vibrant dining venues that cater to every craving. Whether it's a family-friendly meal or a romantic dinner, the culinary experiences promise warmth and authenticity, inviting guests to savor each moment.

Crowne Plaza Nairobi Airport By Ihg Hotel Restaurant photo The restaurant

Crowne Plaza Nairobi Airport By Ihg Hotel Restaurant photo The photo shows a breakfast buffet setup. A long, light-colored countertop displays various food items.

On the left side, there are several dispensers filled with different juices – one appears to be orange juice, another yellow, and a third green.

Crowne Plaza Nairobi Airport By Ihg Hotel Restaurant photo The photo shows four colorful cocktails lined up on a sleek, dark surface, likely a bar counter. The background is blurred but reveals a well-stocked bar with various bottles of liquor and a large television screen displaying a sports event.

Here's

Kitchen 9 Restaurant

International

Ambiance

Modern and family-friendly setting with a cozy atmosphere perfect for gatherings or intimate dinners.

Key Offerings

Explore creative dishes bursting with bold and savory flavors. Ideal for breakfast, lunch, and dinner, guests can enjoy well-crafted meals paired with refreshing drinks.

Reservation

Not needed

06:00 - 23:00 daily

Aroma Coffee and Pastry

International

Ambiance

A modern coffee shop ambiance perfect for a casual break, featuring comfortable seating and a welcoming vibe.

Key Offerings

Enjoy freshly brewed coffee and an array of delectable pastries, available around the clock for meals or a quick snack.

Reservation

Not needed

24 hours

Crowne Plaza Nairobi Airport By Ihg Hotel Location

First Freight Lane, Nairobi, Kenya, 00100

Map view

First Freight Lane, Nairobi, Kenya, 00100

City landmarks

Landmark

Nyayo Estate

2.3 mi

Landmark

Tassia

2.7 mi

Landmark

Agrosolutions Ltd. Nairobi

4800 ft

Landmark

Manmin Holiness Church

1.5 mi

Landmark

Basecamp Explorer

1.1 mi

Landmark

Fedha Estate

2.0 mi

Landmark

Airgate Centre

1.6 mi

Landmark

Lounge 254

1.6 mi

Church

Citam Embakasi

1.7 mi

Landmark

Lifespring

1.7 mi

Mall

Southfield Mall

1.8 mi

Church

LifeSpring Chapel

1.7 mi

Church

Gospel Centres International

1.8 mi

Landmark

Nakumatt Embakasi Supermarket

1.8 mi

Landmark

St. Bakhita Catholic Church

2.0 mi

Landmark

Institute of perpet Theatre

2.0 mi

Landmark

Calvary Temple

2.0 mi

Landmark

Mosque

2.1 mi

Landmark

Living water minstry

2.1 mi

Landmark

God's Grace Mission Church

2.1 mi

Landmark

Kenbelt Industrial Park

2.3 mi

Landmark

Maximum victory

2.2 mi

Landmark

Living Gospel Workers Fellowship

2.2 mi

Landmark

Zion Arc Glory Church

2.2 mi

Church

Christ The King Catholic Church

2.2 mi

Landmark

African Heritage House

2.8 mi

Landmark

Season Shopping Centre

2.2 mi

Landmark

A.C.K church

2.2 mi

Landmark

Kenya Assembies of God -Fedha Church

2.2 mi

Landmark

pefa church imara daima

2.3 mi

Restaurants

Aroma

1100 ft

First Freight Lane

Explore Nairobi

Nearby Attractions & Activities

Agrosolutions Ltd. Nairobi

15 minutes walking

Agricultural innovation hub showcasing Sustainable Farming. Great for a unique insight into local agriculture.

Basecamp Explorer

20 minutes walking

Outdoor adventure hub offering eco-friendly travel experiences focusing on the Maasai Mara. Ideal for nature lovers.

Nyayo Estate

40 minutes walking

Residential neighborhood with green parks and walking paths, perfect for a refreshing stroll amid nature.

Local Market Visit

5 minutes drive

Vibrant local markets offering handicrafts and street food. Immerse in local culture and support artisans.

Relaxation at a Local Spa

10 minutes drive

Pamper yourself with a range of wellness treatments available at local spas focusing on rejuvenation.

Aroma

4 minutes walking

Casual eatery serving local specialties with a cozy ambiance and friendly staff. Perfect for a quick bite.

Lounge 254

30 minutes driving

Chic lounge offering live music and jazz nights. Great for a relaxed night out with friends.

Getting around

City Centre

Nairobi19 min · 7.8 mi

Airports

Jomo Kenyatta (NBO)8 min · 3.1 mi

Wilson (WIL)29 min · 11.7 mi

Train

Nairobi Railway Station17 min · 6.8 mi

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Property information and rules

Check-in

from 12:00-12:30

Check-out

until 10 am

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs US$30 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, German, Hindi, Swahili

Number of floors:

Number of rooms:

142

Former name

The Lazizi Premiere Nairobi

Reviews and Ratings

Feedback about Crowne Plaza Nairobi Airport By Ihg Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently highlight the convenience of the free airport shuttle and proximity to the airport, especially for safari flights. Many find the rooms spacious, comfortable, and modern, with clean facilities throughout the hotel. The breakfast receives high praise, with buffet and room service also proving popular dining options; however, some guests have noted noise issues due to the hotel's location.

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Review score

Based on 846 verified reviews

9.0/10

Perfect

94%

Recommend

Cleanliness

9.4/10

Comfort

9.4/10

Value for money

8.3/10

Free Wi-Fi

8.7/10

Pros

Helpful staff

Spotlessly clean

Sumptuous room

Excellent food

Cons

No signage

Lack of service

Matthew from United Kingdom

Single

Standard King Room

3 nights in November 2025

Reviewed:December 31, 2025

9/10

efficient transfergood size

the airport transfer was on time and quite efficient. my room was a standard king room and its size was good.

the in-room safe had a slight malfunction.

0 Helpful

Stuart from United Kingdom

Business traveller

Standard Twin Room

3 nights in November 2025

Reviewed:December 14, 2025

9.5/10

flawless airport stay

hotel shuttleclean lobbycomfortable bedhelpful staff

the hotel shuttle made the airport transfer quick and easy. the lobby was clean and cute. my room was a standard twin room and it was very comfortable.. especially the bed with fluffy pillows. the helpful staff ensured a smooth experience from start to finish.

the rooftop bar was a bit busy. the service was slow. they also did not have everything needed to make all the drinks.

Service

10/10

the staff demonstrated attentiveness and hospitality throughout my visit. i noticed the quick check-in and responsiveness to requests.

Dining

9/10

the breakfast buffet presented a wide variety of options with high-quality food. the restaurant had a nice ambiance, super clean and cozy. i saw that fresh ingredients were used in the dishes.

0 Helpful

William from United Kingdom

Single

Standard King Room

2 nights in November 2025

Reviewed:December 05, 2025

9.7/10

Convenient Airport Stay

efficient shuttlecomfortable bedspacious roomhelpful staff

The hotel shuttle service was prompt and efficient, transporting me quickly from the airport. The room was very clean and quite spacious. I found the bed to be comfortable, contributing to a restful night. The staff was helpful and efficient during check-in and check-out.

I noticed a slight delay in getting assistance with my luggage upon arrival.

Facilities

9/10

The gym has modern equipment, including several treadmills and stationary bikes. The equipment looks well-kept. The outdoor pool has plenty of loungers and shaded areas. There is also a spa offering various treatments.

Dining

10/10

The hotel features a restaurant that provides room service 24 hours. I ordered fries, and masala chai through room service. The food arrived promptly. I found the menu to offer diverse options.

Location

10/10

The hotel is a short drive from the airport, about 10 minutes using the complimentary shuttle. The hotel is close to the airport. It ensures quick access. I found this convenient for early morning departures.

0 Helpful

Robert from United Kingdom

Standard King Room

2 nights in October 2025

Reviewed:November 17, 2025

9.3/10

Convenient and Comfortable Airport Hotel

large roomcomfortable amenitiesgood service

The shuttle service between the hotel and the airport was punctual. My room was large and it had comfortable amenities. I found the pool bar had good service and fairly priced options.

Facilities

9/10

The fitness center offers treadmills for cardio. A variety of weight machines provide options for strength training. The rooftop pool area features a bar and ample seating.

Location

10/10

The hotel offers quick access to the airport terminals. Complimentary shuttle service ensures ease of transfer. It is convenient for layovers and early morning departures.

Dining

9/10

The breakfast buffet includes diverse choices like fresh fruit. Hot dishes are prepared fresh daily. The hotel restaurant offers a menu with varied international cuisine.

0 Helpful

Questions of the users

About Crowne Plaza Nairobi Airport By Ihg

Is there an airport shuttle service included with my booking?

10 November 2024

Yes, complimentary shuttle services are available to and from Jomo Kenyatta International Airport.

Can I arrange an early breakfast before my flight?

15 November 2024

The restaurant opens at 05:00 AM, providing early breakfast for guests with early flights.

What are the options and costs for airport shuttle transfers?

20 November 2024

The hotel offers complimentary shared shuttle transfers, private transfers at USD 10 per way, and a premium Mercedes Vito transfer at USD 15 per way.

Is it possible to check out later than the standard time?

22 December 2024

Check-out is at 10:00 AM. For late check-out until 18:00, a day room rate applies, and a full night charge is incurred for check-out after 18:00.

Are minibars available in the rooms?

30 December 2024

All rooms include minibars stocked with refreshments for your convenience.

Will I be able to reach the hotel if my flight arrives late at night?

05 January 2025

Yes, the hotel can accommodate late arrivals. It's best to share flight details for arranging transfers.

What is the procedure for booking a day room during my layover?

15 January 2025

Dayrooms are available from 10:00 AM to 8:00 PM for USD 80 for a single room or USD 100 for a double room. Packages with meals are also available.

Can I book a room for a few hours rather than overnight?

20 January 2025

Rooms can be booked for shorter durations, typically from 10:00 AM to 8:00 PM, but an overnight stay may be necessary for early check-ins.

Is a baby cot available for young children?

25 January 2025

Baby cots are available at no extra cost for children up to 3 years old.

Do I need a transit visa to stay at the hotel during a layover?

30 January 2025

Yes, a transit visa is required as the hotel is located outside the terminals. Confirmation will be sent upon booking to assist with visa applications.