Loved by Crowne Plaza Hamburg-City Alster By Ihg guests
Attentive staff
Spacious rooms
Clean bathrooms
Delicious breakfast
Convenient location
"The hotel is beautiful and the rooms were very comfortable."
SweetStockholmSity from Sweden
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"Breakfast buffet is excellent and contains a large variation of food."
RobertReesink from Netherlands
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"Room was very nice - good size, large and comfortable bed; closet with hangers, safe, iron and ironing desk."
Alona from Latvia
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Amenities
Crowne Plaza Hamburg-City Alster offers a fitness center and two on-site restaurants. The hotel includes The Market Place, providing guests with drinks and snacks 24/7. Guests can also enjoy sauna facilities for relaxation at the hotel.
Rooms
Guests can choose from newly renovated rooms, including deluxe options with angled beds and corner sofas. Executive rooms offer Nespresso coffee machines and minibars, with some rooms providing views of Alster Lake. Each room is equipped with powerful rain showers and modern furnishings.
Location
Situated near Alster Lake, the hotel is within walking distance of the trendy St. Georg district. Guests can easily reach Hamburg's main attractions, including the UNESCO World Heritage site Speicherstadt and the Elbphilharmonie music hall. The main train station is also nearby, providing convenient transport links.
Business
The hotel hosts nine meeting rooms, including The Studio and The Forum, which are bookable by the hour. These spaces offer natural daylight and modern technology, accommodating various business events. The Crowne Plaza Meetings Director is available to assist with event planning.
Dining
The hotel's restaurant offers an international breakfast buffet, available daily from 6:30 AM to 10:00 AM. Lunch and dinner options are provided in The Plaza, open Monday to Saturday from noon until 1 AM. Healthy snacks are available for guests to grab and go.
Highlights
Location: Near Alster Lake and St. Georg district
Rooms: Newly renovated with angle beds and Nespresso machines
Dining: Two on-site restaurants and 24/7 Market Place
Business: Nine modern meeting spaces available
Wellness: Sauna facilities for guest relaxation
“Near the Alster Lake, the hotel strikes me as a smart choice for both business and leisure. I particularly appreciate the Tesla chargers-a small detail that speaks to a modern mindset, and the word is that the breakfast buffet is outstanding. Its location near public transport simplifies getting around Hamburg.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Crowne Plaza Hamburg-City Alster By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room
2 persons
220 sq. feet
1 King-size bed
Shower
Heating
room details
Premium King Room
2 persons
260 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Standard King Room Alster View
2 persons
230 sq. feet
1 King-size bed
Shower
Heating
room details
Junior King Suite
2 persons
280 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Facilities
Crowne Plaza Hamburg-City Alster By Ihg offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.8/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed for a fee
Security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Billiard tables
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Spa lounge
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
The Crowne Plaza Hamburg-City Alster offers a delightful selection of dining experiences that reflect both local traditions and international flair. Guests can unwind in modern settings, whether starting the day with a hearty breakfast or savoring a leisurely brunch, lunch, or dinner, all crafted to nourish both body and spirit.
The Restaurant
Local and International
Ambiance
Modern, light-flooded space, perfect for recharging during meetings
Key Offerings
A renovated breakfast venue known for its energizing selection that caters to various dietary preferences, setting the stage for a productive day.
Reservation
Not needed
Breakfast: Monday to Thursday 06:30 - 09:30; Friday 06:30 - 10:00; Saturday and Sunday 07:30 - 11:00
The Plaza
American, Japanese, Steakhouse, Sushi, Asian, Local, International
Ambiance
Modern and vibrant, with a welcoming atmosphere alongside a 10-metre-high tree offering respite
Key Offerings
A diverse menu featuring vegetarian, vegan, and gluten-free options, perfect for brunch, lunch, or dinner. Enjoy craft cocktails during cocktail hour that promise to delight.
Reservation
Recommended
Open for Brunch, Lunch, Dinner, and Cocktail hour: Daily 09:00 - 00:00; Friday and Saturday until 01:00
Feedback about Crowne Plaza Hamburg-City Alster By Ihg from previous guests about their experience.
Review score
Based on 2432 verified reviews
8.6/10
Great
94%
Recommend
Breakfast
8.7/10
Cleanliness
9.1/10
Comfort
9.1/10
Facilities
8.8/10
Free Wi-Fi
8.6/10
Location
8.5/10
Paid Wi-Fi
6.1/10
Staff
9.1/10
Value for money
8.4/10
Pros
Helpful staff
Good room size
Lake view
Good breakfast
Cons
Weak service
Poor food quality
Slow internet
Restaurant issues
Guest reviews
based on 8134 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Crowne Plaza Hamburg-City Alster By Ihg
Is there an extra fee for bringing a small dog to the hotel?
10 November 2024
An additional charge of EUR 15 per night applies for dogs of any size. Please note that dogs are not permitted in the main restaurant, but guests can enjoy meals in the Plaza area.
Can I secure a spot to park my bicycle at the hotel?
15 December 2024
Bicycles can be locked to the bike racks located in the garage, which is accessible only to guests using a room key card.
Are there facilities for charging electric vehicles available?
24 January 2025
Yes, there are two electric car charging stations available. Usage is based on availability, and the fee of EUR 22 for 24 hours is included in the garage fee.
What COVID-19 precautions are in place for checking in?
12 February 2025
At check-in, guests need to provide either a negative test result valid for 24 hours, a PCR test, proof of vaccination completed at least 14 days prior, or a recovery certificate from a recent infection within the last six months.
How much does parking cost, and can it be reserved in advance?
5 March 2025
Parking is available at a rate of EUR 25 per night for each car, and there is no need to book a parking space prior to arrival as it is subject to availability.
Can twin beds be arranged in the rooms if requested?
30 March 2025
Yes, simply request twin beds at the time of booking, and the hotel will make every effort to accommodate that request.
Can the windows in the guest rooms be opened?
20 April 2025
Guests can open the windows, but a waiver needs to be signed at the reception for full access.
Is it possible to store bicycles for free during my visit?
15 May 2025
Bicycle storage is complimentary in the parking garage for guests.
Do the rooms come with tea and coffee making facilities?
10 June 2025
All rooms feature tea and coffee making facilities for guests' convenience.
What time does breakfast start in the morning?
25 July 2025
Breakfast is served from 6:30 AM to 10:00 AM on weekdays and from 7:00 AM to 11:00 AM on weekends.
Is there a swimming pool available for guests?
10 August 2025
Unfortunately, there is no swimming pool at the hotel.
Are children under the age of 18 allowed to stay alone at the hotel?
15 September 2025
Guests must be at least 18 years old to check in and stay alone without an adult.
What is the pet policy, and are there any additional charges?
30 October 2025
Pets are welcome for an additional fee of EUR 15 per pet per night. However, pets are not allowed in the restaurant and bar areas.
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