Name: Heathlands Hotel, Bournemouth
Address: 12 Grove Road, East Cliff, Bournemouth, Dorset, BH1 3AY
Price range: US$52+
Rating: 6.7

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Heathlands Hotel Bournemouth Exterior photo

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Key details

About the Hotel

12 Grove Road, East Cliff, Bournemouth, BH1 3AY

Close to the beach

Nice

6.7

/10

1.5

Loved by Heathlands Hotel guests

Cute staff

Clean rooms

Comfy beds

Great location

Excellent value

"We expected a room, but got a suite, with loads of storage, iron, hairdryer, bath and shower, comfy bed."

kay b from United Kingdom

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"Is very close to Russel Cotes Museum; and also to the Square-once You get acquainted with the places and surroundings You will find that actually is in an amazing location!"

Ion

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"This property is really convenient for visiting bournemouth beach and local amenities."

linda

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3-star pet-friendly hotel in Bournemouth with conference facilities

Location

The Heathlands Hotel is located in Bournemouth, surrounded by landscaped gardens and just minutes from seven miles of blue flag sandy beaches. The hotel lies within the town center, providing easy access to award-winning gardens, cafes, bars, and shopping venues. It also serves as a gateway to the Jurassic Coastline World Heritage Site, renowned for its stunning geological formations.

Conference Facilities

The Heathlands Hotel offers four conference rooms catering for between 24 to 270 delegates, making it suitable for various events. Personalised conference packages are available, which can include tailored refreshment and dining options. The spacious layout and dedicated service aim to ensure that every event proceeds smoothly.

Dining

On-site dining is available at the Pavilion Restaurant, where a breakfast buffet includes hot items and lighter options. For dinner, traditional dishes, including a carvery with tender meat and all the trimmings, are served every evening. The lounge bar, open all day, offers a selection of beverages and light snacks for guests to enjoy.

Pet-Friendly Amenities

The Heathlands Hotel welcomes pets for £10 per pet per night, accommodating one pet per room. This policy allows guests to enjoy their stay without leaving their dogs behind. The hotel also provides information on nearby dog-friendly areas and parks for walks.

Weddings

The hotel offers a wide range of wedding packages tailored to various budgets, including exclusive services from a dedicated wedding coordinator. With three function rooms, including a ballroom with a private bar and dance floor, events can be customized for each couple's needs. Special rates are available for wedding guests, providing a convenient option for those attending.

Highlights

Location: Seven miles of blue flag sandy beaches

Rooms: Four conference rooms catering for up to 270 delegates

Dining: Pavilion Restaurant serving traditional dishes

Pet-Friendly: Pets accepted for £10 per pet per night

“This Bournemouth hotel stands out for value, particularly the dining; the buffet gets good marks. Its location offers quick access to the beach and local shops. For those seeking both seaside proximity and conference facilities, it's a viable option.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.4/10Review score

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Highlights from guests

Guest ParkingEasy Parking

There's plenty of parking available around the back. You pay £5 per night. It made arrival and departure stress-free.

Oliver from Wales

Review on

DiningDecent Choice

Breakfast offered a decent choice. The on-site restaurant had a selection of delicious meals catering to a variety of tastes.

Mei from China

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Room FeaturesGood Size

Our room was massive! It included tea and coffee, ironing board and iron and a good hair dryer.

Ricardo from Spain

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BedroomClean Beds

The beds were very clean. The bedding and towels were lovely and white. It was somewhere to sleep and shower.

Jane from Canada

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Select your room type

Heathlands Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Single Room
2 persons
10 sq. feet
1 Single bed
Bathtub
Heating
room details
Executive Double Room
2 persons
18 sq. feet
1 Double bed
Bathtub
Heating
room details
Executive Twin Room
2 persons
18 sq. feet
2 Single beds
Bathtub
Heating
room details

Show all rooms

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Facilities

Heathlands Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Nice

6.8/10Review score

General

No smoking on site
Wi-Fi
Parking
24-hour reception
Pets allowed
Security
Lift
Smoke detectors
Key card access
Key access

Guest Parking

Electric kettle

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Spa & Leisure

Garden area

Room features

Heating
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Room decor

Carpeted floor

Dining Onsite

Heathlands Hotel offers a delightful culinary experience that reflects the charm of British cuisine. Guests can indulge in a varied breakfast buffet and dine in a transformed evening setting that brings warmth and intimacy, ensuring an authentic taste of the region.

Restaurant #1
British
Ambiance
Bright morning light in the Pavilion restaurant that shifts to a cozy atmosphere at dinner, ideal for intimate dining or family gatherings.
Key Offerings
A delicious breakfast buffet featuring hot items like bacon and hash browns, alongside a range of lighter options. In the evening, enjoy traditional dishes including roast carvery with all the classic trimmings.
Reservation
Not needed
Breakfast and dinner; specific hours vary.
Lounge Bar
Casual snacks and refreshments
Ambiance
Lively lounge bar setting, perfect for relaxing indoors or enjoying al fresco dining on pleasant days.
Key Offerings
A variety of beverages and light snacks, ideal for a pre-lunch cocktail or after-dinner drinks with family and friends.
Reservation
Not needed
Hours vary; typically open all day.

Heathlands Hotel Location

12 Grove Road, East Cliff, Bournemouth, BH1 3AY

Explore Bournemouth

Russell-Cotes Art Gallery & Museum

8 minutes' walk

Art gallery housed in a Victorian villa, showcasing art from around the world with beautiful gardens. Special events often held.

Bournemouth International Centre

15 minutes' walk

A premier venue for concerts and conferences, offering a variety of events, including exhibitions and live shows year-round.

Bournemouth Pier

12 minutes' walk

Iconic pier featuring amusements, cafes, and stunning views of the coastline. Ideal for a leisurely stroll or enjoying beach activities.

Oceanarium

12 minutes' walk

Aquarium showcasing marine life from local waters to exotic regions. Interactive exhibits and feeding sessions engage all ages.

Coastal Activity Park

20 minutes by bike

Outdoor adventure park offering activities like zip-lining and climbing. Great for thrill-seekers looking for excitement.

The Tropical Gardens

30 minutes' walk

Scenic gardens perfect for relaxation. Various paths and quiet spots invite leisurely strolls or tranquil picnics amidst lush greenery.

The Christopher Creeke

6 minutes' walk

Charming local eatery known for hearty breakfasts and fresh lunches, ideal for casual dining. Vegetarian options available.

Grosvenor Casino Bournemouth

10 minutes' walk

Casino and restaurant with a lively atmosphere, serving delicious international cuisine. Reservations recommended for dining.

Bournemouth Pavilion Theatre

12 minutes' walk

Historic theatre hosting a variety of performances, from musicals to comedy shows. Family-friendly events available frequently.

Grosvenor Casino Bournemouth

10 minutes' walk

Popular casino offering exciting nightlife with gaming and shows. A perfect spot for adults looking to enjoy evening entertainment.

Getting around

City Centre
Bournemouth 14 min · 3700 ft
Airports
Bournemouth (BOH) 16 min · 6.3 mi
Southampton (SOU) 81 min · 33.2 mi
Train
Bournemouth Central Station 11 min · 3000 ft
Bus
Bus stop 11 min · 3000 ft

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Property information and rules

Check-in

from 15:00-23:30

Check-out

until 10 am

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

At the hotel Heathlands guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Portuguese, Polish, Russian

Year renovated:

2012

Number of floors:

Number of rooms:

124

Reviews and Ratings

Feedback about Heathlands Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Guests often appreciate the Heathlands Hotel's convenient location, close to the beach and town. Many find the rooms spacious and clean, with useful amenities like a kettle and iron provided, and some have noted the recent decor improvements. While a few guests have mentioned that some rooms could use refurbishment, the hotel provides convenient parking for a fee. The bar is cool, with live music events.

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Review score

Based on 1284 verified reviews

6.1 /10

Nice

54 %

Recommend

Location

8.4/10

Staff

8.0/10

Paid Wi-Fi

5.1/10

Breakfast

6.5/10

Pros

Comfy bed

Clean bathroom

Child-friendly

Close to sea

Cons

Broken tiles

Tired decor

Leo from Germany

Single

Standard Double Room

3 nights in November 2025

Reviewed: December 29, 2025

6/10

short walk town center dirty walls cracked doors

The location was acceptable. The hotel is a short walk from both the town center and the beach.

The room was not satisfying. Walls were dirty, and doors were cracked. It looked really bad (especially for the price).

0 Helpful

Christian from Germany

Family with children

Standard Double Room

3 nights in November 2025

Reviewed: December 22, 2025

9.0/10

a pleasant lodging experience

bright atmosphere helpful staff

the reception area presented a bright and cute atmosphere. the room provided was clean and well-equipped, specifically with a bath. i found the staff to be quite friendly and helpful .

the room temperature was very high and there was no air conditioning. the ceilings also had noticeable marks.

Dining

8/10

Breakfast included a good selection of items. I noticed an assortment of pastries and fresh fruit. the dining area was clean and orderly. Staff maintained it well. there was ample seating available for all guests.

Location

9/10

the hotel is located near the russel-cotes art gallery and museum. getting acquainted with the immediate surroundings reveals its favorable placement. the square is also within easy reach providing convenient access to amenities.

Facilities

10/10

the hotel features live music in the salon. the ambiance in this area felt quite inviting. i observed that the staff maintained a high level of courtesy throughout the premises.

0 Helpful

David L from Canada

Family with children

Standard Family Room

3 nights in August 2025

Reviewed: November 14, 2025

8.6/10

surprisingly nice stay

friendly staff clean room advantageous location

The staff were friendly. I appreciated the clean and decent-sized room. The location proved advantageous, being near a beautiful, long beach. We walked there every day. the hotel felt quite pleasant for a quick getaway.

The parking was not great. Car parks felt quite tight and finding a spot was difficult. this was a minor inconvenience . I HOPE, they can address it in the future.

Rooms

8/10

The standard family room included ample space. It had a comfortable bed and a television. The room design promoted rest and relaxation. The bathroom was clean. Fresh towels were provided daily.

Dining

8/10

breakfast included a limited choice. it featured several options that were tasty. The staff kept the area clean. the dining area was well-lit.

Service

9/10

The hotel staff were polite, and helpful. They always greeted guests with a smile. Assistance was readily available when needed. Any requests were handled swiftly and effectively.

Location

10/10

the hotel boasts a quiet location. A long beautiful beach is a short walk. Many restaurants ARE, located within walking distance which adds convenience for meals and exploration.

Facilities

8/10

the hotel provides parking, though spaces are tight. the bar service was sometimes a little slow. I noticed the hotel provides standard amenities. The hotel has limited facilities.

0 Helpful

Rowan from Ireland

Standard Double Room

3 nights in August 2025

Reviewed: October 19, 2025

9.0/10

a satisfying experience

super clean room lovely terrace convenient location helpful staff

the room was very clean. i noticed the terrace outside the hotel. the location is very close to the beach. the staff was helpful and attentive.

the elevator made some noise.

Location

9/10

the hotel offers quick access to the sea. it is a short walk to the beach. local bus stops are nearby for travel around the area, this makes exploring simple.

Dining

8/10

the hotel offers a bar and a restaurant on site. i saw that the breakfast selection includes several options. the restaurant provides varied meals suitable for diverse preferences.

Service

10/10

the reception staff are friendly. i noticed that the reception offers assistance with luggage. the hotel staff responded quickly to requests. the hotel seemed very well-organised.

Rooms

9/10

the room has an ironing board and iron. the room included necessary amenities. i confirm the rooms are spacious, providing comfort. the room has a tv with multiple channels.

0 Helpful

Olivia from United Kingdom

Standard Family Room

3 nights in August 2025

Reviewed: October 06, 2025

9.0/10

convenient stay

helpful staff decor improvement friendly staff

i found the reception staff particularly helpful. i appreciated the recent decor improvements. the staff were ready and friendly. i found them very smart also.

the breakfast offered a fruit selection that could have been improved however the rest was satisfactory

Location

9/10

the hotel benefits from a convenient location a short distance from the beach. it is a short walk from many pubs and restaurants. the area is lively, with plenty to explore within walking distance.

Facilities

8/10

on-site parking was convenient for me and prevented street parking issues. there is a lovely garden, perfect for enjoying quiet afternoons. the hotel features a salon dancing facility as well.

Service

10/10

the breakfast service offered multiple options. the staff were attentive and provided excellent service. one staff member, sidharth, was especially helpful.

0 Helpful

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